Customer Communication Fresher Jobs in Ahmedabad

Position: Customer service executive- International voice process,Handle calls and provide customer support to international customerResolve customer queries and provide appropriate solution,Good communication and basic computer skills required,Exp: Freshers and experience,Education: UG/Graduate,Shift: Rotational shiftLocation: Ahmedabad,Salary: As per company standard

We are seeking a friendly and dedicated Customer Support Executive to join our team in Ahmedabad. This position is suitable for freshers who have completed their 12th grade. As a Customer Support Executive, you will be the first point of contact for our customers and play a crucial role in providing excellent service.Key Responsibilities:- Responding to Customer Inquiries: You will handle calls and messages from customers, answering their questions and resolving any issues they may have promptly.- Assisting with Product Information: You will provide details about our products and services, ensuring customers have all the information they need to make informed decisions.- Documenting Customer Interactions: You will keep accurate records of inquiries and solutions provided, which helps improve our services and track customer satisfaction.- Resolving Complaints: If customers face any issues, you will work to resolve their complaints quickly and effectively, maintaining a positive relationship with them.- Collaborating with Team Members: You will work closely with your team to ensure a consistent and high-quality customer experience, sharing insights and feedback for improvements.Required Skills and Expectations:To succeed in this role, you should have strong communication skills, both written and verbal. A friendly and positive attitude is essential, as you will be interacting with diverse customers. Basic computer skills are necessary to navigate our systems effectively, and you should be willing to learn and adapt in a fast-paced environment. Being patient and empathetic will help you to understand customers' needs and provide the best solutions.

job description:Location: Ahmedabad, GujaratInternational ProcessProcess : Chat Support executiveSalary Range : 26,000 CTC to 36,000 CTC (Monthly)Eligibility : Fresher & Experience can applyQualification : Min 12th pass and any graduateRequired excellent communication in EnglishShift : 24*7 Rotational Shift / US ShiftBenifits :5 days of Accommodation (for outstation candidates)Responsibility :To escalate the queries of the customer via chatResolve the customer issue for customerTo provide the best resolution to the customers.Mantain better relationship with the customersMeet the customer's requirements and provide them satisfaction with best resolution of their queries.Walkin and Virtual Interview AvailableWork Location: In person

We are looking for a Visa Counsellor in Ahmedabad, India, to assist clients with their visa applications and provide guidance throughout the process. This role is suitable for recent graduates and individuals with up to three years of experience.Key Responsibilities:1. Client Consultation: Meet with clients to understand their visa requirements and provide tailored advice on visa types and application procedures.2. Documentation Assistance: Help clients prepare and organize necessary documents, ensuring they meet the requirements set by different embassies and immigration authorities.3. Application Submission: Facilitate the submission of visa applications on behalf of the clients, ensuring all forms are filled out correctly and submitted in a timely manner.4. Follow-Up: Monitor the progress of submitted applications and keep clients informed about any updates or additional requirements from the authorities.5. Problem Resolution: Address any concerns or hurdles clients may face during the application process, providing solutions and support as needed.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills, with the ability to build rapport with clients. Attention to detail is crucial to ensure accurate documentation. Candidates should be organized, capable of managing multiple applications simultaneously, and proactive in their approach to problem-solving. A good understanding of visa regulations and processes will be beneficial. Being a team player with a positive attitude is essential for success in this role.

We are looking for enthusiastic individuals to join our team as Brand Promoters in Ahmedabad. This role is perfect for freshers who want to kickstart their careers in marketing. As a Brand Promoter, you will help to increase brand awareness and engage with customers.Key Responsibilities:- Promote Products: Actively engage with potential customers to showcase our products and explain their features and benefits.- Generate Leads: Identify and connect with prospective clients to create new business opportunities for our brand.- Participate in Events: Attend promotional events and exhibitions to represent the brand and interact with the public.- Collect Feedback: Gather customer opinions on products and services to provide insights that can help improve our offerings.- Maintain Brand Image: Ensure that all promotional activities align with our brand values and guidelines for a consistent message.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential. You should be able to convey information clearly and confidently to customers.- Interpersonal Skills: You should be approachable and friendly, making it easy to connect with a diverse range of people.- Basic Sales Skills: While prior experience is not necessary, a willingness to learn about sales techniques and customer engagement is important.- Team Player: You should be able to collaborate well with colleagues and contribute to a positive work environment.- Motivation and Drive: A self-starter attitude and a strong desire to contribute to the brand's success are key to excelling in this role.

We are looking for a motivated and organized Office Assistant to join our team in Ahmedabad. This is a full-time position that requires a female candidate with a minimum educational qualification of 10th pass and 0 to 2 years of experience.Key Responsibilities:- Answering Phone Calls: Handle incoming calls professionally, providing information and directing calls to the appropriate staff members when necessary.- Managing Office Supplies: Keep track of office supplies and equipment, ensuring that everything is stocked and in working condition for daily operations.- Filing Documents: Organize and maintain both electronic and physical files, making it easy for team members to access important documents when needed.- Scheduling Appointments: Assist in setting up meetings and appointments, ensuring that schedules are well-coordinated and documented.- Data Entry: Enter information into spreadsheets and databases accurately to keep records up-to-date.- Greeting Visitors: Welcome guests into the office, providing them with a friendly introduction and ensuring they are assisted promptly.Required Skills and Expectations:The ideal candidate should have strong communication skills, both written and verbal, to interact effectively with colleagues and clients. Basic computer knowledge, including familiarity with MS Office applications, is necessary for tasks like data entry and document management. The ability to stay organized and multitask in a busy environment is essential. A positive attitude and willingness to learn will contribute to success in this role. Ideal candidates should be punctual, dependable, and ready to contribute to a friendly office atmosphere.

We are looking for a detail-oriented Back Office Assistant to support our daily operations in Ahmedabad. This is an excellent opportunity for recent graduates keen to start their career in an office environment.Key Responsibilities:1. Data Entry: Accurately input and maintain data records in various systems. Attention to detail is important to ensure all information is up-to-date.2. Administrative Support: Assist with routine office tasks. This may include answering phones, managing correspondence, and filing documents to keep the office organized.3. Report Generation: Help create simple reports based on collected data. This will assist other team members in decision-making processes and support daily operations.4. Inventory Management: Keep track of office supplies and assist with ordering when necessary. Ensuring that the office is equipped with essential materials is crucial.5. Coordination of Meetings: Schedule and organize meetings. You will communicate with team members to ensure everyone is informed about meeting times and locations.Required Skills and Expectations:Candidates should be recent graduates, preferably female, and possess strong organizational skills. Good communication abilities, both written and verbal, are essential, as you will interact with various teams. A basic understanding of office software, such as MS Office, is expected. We value a proactive attitude and the ability to work both independently and as part of a team. Being reliable and punctual is also very important in this role.

We are seeking a dedicated Back Office Executive to support our day-to-day operational activities in our Ahmedabad office. This full-time position is suitable for females with 0 to 3 years of experience. The ideal candidate is organized, detail-oriented, and capable of handling multiple tasks efficiently.Key Responsibilities:- Data Entry: Accurately enter and maintain company data in databases and systems, ensuring information is up to date and easily accessible.- Document Management: Organize and manage important documents, both physical and digital, to ensure they can be quickly retrieved when needed.- Administrative Support: Assist other departments with administrative tasks, including preparing reports and handling correspondence, contributing to a smooth workflow.- Customer Communication: Respond to internal and external inquiries through email and phone, providing excellent service and support to clients or team members.- Inventory Monitoring: Keep track of office supplies and inventory levels, ensuring that necessary materials are ordered in a timely manner to avoid shortages.Required Skills and Expectations:The candidate should possess strong organizational skills and attention to detail. Proficiency in Microsoft Office applications, particularly Excel and Word, is essential. Good verbal and written communication skills will help in effectively interacting with colleagues and clients. A basic understanding of office management procedures is advantageous. The candidate should have a proactive attitude and be able to work independently and as part of a team in a fast-paced environment.

As a Front Desk Receptionist, you will be the first point of contact for visitors and clients. Your role is essential to creating a welcoming atmosphere and providing excellent service. Key Responsibilities:- Greeting Visitors: Welcome guests with a friendly smile and provide assistance upon their arrival. Make them feel comfortable and valued.- Answering Calls: Manage phone calls by responding to inquiries and directing them to the appropriate department or personnel. Ensure clear and professional communication.- Managing Appointments: Schedule and confirm appointments for staff, maintaining an organized calendar to ensure smooth operations throughout the day.- Handling Mail and Deliveries: Receive, sort, and distribute incoming mail and packages, ensuring timely delivery to the intended recipients.- Maintaining Front Desk Area: Keep the reception area tidy and presentable at all times, creating a positive impression for visitors.- Data Entry: Enter and update visitor information in the system when necessary, ensuring accuracy and confidentiality.Required Skills and Expectations:You should possess excellent communication and interpersonal skills to interact effectively with diverse individuals. A friendly demeanor is important. Proficiency in basic computer applications is essential for managing appointments and data entry. You should be organized, attention to detail, and capable of multitasking in a busy environment. A positive attitude and willingness to help others are crucial for success in this role. Prior experience may be beneficial but is not required, making this position suitable for recent graduates as well.

We are seeking a dedicated and motivated Customer Care Executive to join our team. This full-time position is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service from the comfort of their homes in Ahmedabad.Key Responsibilities:1. Respond to Customer Inquiries: Handle customer questions and concerns via phone, email, or chat, ensuring each interaction is friendly and helpful.2. Provide Product Information: Offer clear and accurate details about products and services to customers, helping them make informed decisions.3. Resolve Issues: Address and troubleshoot customer complaints effectively, working to find satisfactory resolutions and ensure customer satisfaction.4. Maintain Records: Keep detailed notes of customer interactions and issues in the company database to help track inquiries and improve service quality.5. Collaborate with Teams: Work closely with other departments, such as sales and technical support, to ensure customer needs are met and provide feedback for continuous improvement.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, enabling them to interact with customers confidently. A strong problem-solving mindset is essential, as candidates will face varied inquiries regularly. Basic computer skills are necessary to manage customer records and communicate effectively. Moreover, candidates should demonstrate patience and empathy while helping customers resolve their concerns, showcasing a commitment to providing exceptional service.

We are looking for a dedicated International Customer Support Executive to join our team in Ahmedabad. This role is ideal for individuals who are passionate about helping customers and possess strong communication skills. The ideal candidate will handle customer queries while ensuring high standards of service.You will be responsible for:1. Customer Interaction: Engage with international customers through phone, email, and chat to understand and resolve their issues efficiently.2. Problem-Solving: Analyze customer concerns and provide suitable solutions quickly, ensuring complete customer satisfaction.3. Documentation: Maintain accurate records of customer interactions, feedback, and resolutions in the company system.4. Collaboration: Work closely with various teams to escalate issues and share customer insights, enhancing the overall service experience.5. Feedback Implementation: Collect and analyze customer feedback to suggest improvements for products or services.To be successful in this role, you should possess excellent verbal and written communication skills in English. A good understanding of customer service principles is essential. Being a quick learner and having the ability to adapt in a fast-paced environment are critical qualities for this position. Individuals with prior experience in customer support are preferred, but freshers with enthusiasm and a willingness to learn are encouraged to apply. A minimum education of 12th grade is required for this full-time position.

* Welcome and assist visitors professionally* Handle calls, emails, and office correspondence* Maintain records, files, and data entry* Schedule appointments and support administrative tasks* Ensure smooth day-to-day office operations

We are looking for a friendly and professional female receptionist to join our team in Chandkheda. In this full-time position, you will be the first point of contact for our visitors and clients, ensuring a positive experience every time they enter our office.Key Responsibilities:- Greet Visitors: Welcome guests warmly and assist them in finding the right person or department.- Answer Phone Calls: Manage incoming calls, provide information, and transfer calls to the appropriate staff members.- Manage Appointments: Schedule and coordinate meetings and appointments for employees, ensuring efficient use of time.- Maintain Front Desk Area: Keep the reception area tidy and organized, making sure it remains presentable to clients and visitors.- Handle Correspondence: Receive and distribute mail, packages, and documents, ensuring timely communication within the office.- Assist with Administrative Tasks: Support other administrative functions, such as filing, data entry, and managing office supplies as needed.The ideal candidate should have a basic education level, having completed at least the 10th grade. Prior experience in a receptionist role is preferred but not mandatory, as we welcome candidates with 0-6 years of experience. Strong communication skills, a courteous demeanor, and the ability to multitask in a busy environment are essential. The candidate must be comfortable working from the office and be available to work full-time.

* Enter and maintain data in Excel or ERP software.* Prepare invoices, quotations, delivery challans, and purchase orders.* Maintain sales, purchase, and stock records.* Coordinate with sales, warehouse, and accounts teams.* Process and track customer orders.* Maintain files and business documents.* Prepare daily, weekly, and monthly reports.* Handle official emails and vendor communication.* Assist with inventory and stock reconciliation.* Perform other administrative tasks assigned by management.

We are seeking a motivated and creative Social Media Executive to join our team in Ahmedabad. The ideal candidate will have a passion for social media and a strong understanding of how to create engaging content that resonates with our audience.Key Responsibilities:- Content Creation: Develop and curate original content for various social media platforms to generate interest and engagement from our target audience.- Social Media Strategy: Assist in creating and implementing social media strategies that align with marketing goals and increase brand awareness.- Community Management: Monitor social media channels for audience engagement, respond to comments and messages, and build relationships with followers.- Analytics and Reporting: Track social media performance metrics and prepare regular reports to analyze the effectiveness of campaigns and content.- Trend Monitoring: Stay up-to-date with the latest trends in social media and digital marketing to suggest new ideas and innovations.Required Skills and Expectations:Candidates should have a strong understanding of different social media platforms, including Instagram, Facebook, Twitter, and LinkedIn. Excellent written and verbal communication skills are essential for crafting compelling posts. A basic familiarity with graphic design tools or video editing software will be an advantage. Candidates should exhibit a proactive attitude, creativity, and the ability to work collaboratively in a team. Attention to detail and an understanding of target audience behavior are crucial for success in this role. A willingness to learn and adapt in a fast-paced environment is expected.

We are looking for a dedicated and energetic Tele Caller to join our team in Ahmedabad. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in sales and customer communication. Key Responsibilities:- Make Outbound Calls: The primary task involves contacting potential customers to inform them about our services and products, aiming to generate interest and leads. - Provide Information: You will be responsible for explaining our offerings clearly to customers, answering their questions, and addressing any concerns they may have.- Maintain Call Records: Keeping accurate records of all calls made, customer feedback, and follow-up actions is essential for tracking progress and improving our sales strategy.- Follow Up with Leads: After the initial calls, you will need to follow up with interested customers to encourage them to make a purchase or seek further information.- Achieve Targets: You will be expected to meet daily and monthly calling and sales targets to contribute to the overall success of the team.Required skills and expectations include:- Excellent communication skills in Hindi and/or English to clearly convey information and build rapport with customers.- Strong listening skills to understand customer needs and provide suitable solutions.- Basic computer skills to manage call logs and customer information effectively.- A motivated and positive attitude, with a willingness to learn and develop in a sales-focused environment.- Good time management to handle calls efficiently while maintaining quality in customer interactions.

We are looking for a dynamic and result-oriented Visa Counsellor with excellent communication skills in English and Hindi. The candidate should be confident in handling students and parents, explaining study abroad opportunities, and converting inquiries into admissions.

We are looking for a Shop Helper to join our team in Kalupur. This is a full-time position suitable for freshers who have completed their 10th grade education. The role focuses on supporting daily shop operations and ensuring a positive experience for customers.Key Responsibilities:- Assist Customers: Help customers find products and answer their questions to ensure a pleasant shopping experience.- Stock Management: Help in organizing and maintaining stock levels, including receiving new shipments and arranging products on shelves.- Cleanliness and Organization: Keep the shop clean and tidy to create a welcoming environment for customers.- Payment Processing: Assist in handling cash and processing payments when required, ensuring accuracy in transactions.- Team Support: Work closely with other staff members to ensure smooth daily operations and help with any additional tasks as needed.Required Skills and Expectations:- Communication Skills: Ability to communicate effectively with customers and team members is essential for good customer service.- Attention to Detail: Being detail-oriented helps in managing stock and maintaining cleanliness to enhance the shopping environment.- Team Player: Willingness to work with others and contribute to a positive team atmosphere.- Time Management: Ability to manage tasks efficiently and prioritize work to meet shop demands.- Positive Attitude: A friendly and approachable nature helps in creating a welcoming atmosphere for customers.If you are eager to start a career in a retail environment and meet these requirements, we encourage you to apply.

Key ResponsibilitiesCustomer Engagement & SalesWelcome and assist walk-in customers in the showroom.Understand customer needs and recommend suitable products.Explain product features, materials, warranties, and usage benefits.Help customers compare product options and make informed decisions.Maintain strong follow-ups to ensure lead conversion.Work towards achieving monthly sales targets.Communication & CoordinationCoordinate with showroom manager for stock availability.Handover customer details to accounts/admin for quotation, invoicing, and billing.Update customer visit and follow-up details to the internal team.Required SkillsStrong communication skills in Gujarati, Hindi & English.Good presentation skills and customer handling ability.Confident, polite, and well-groomed personality.Basic computer knowledge (Email, WhatsApp Business, MS Office).Ability to understand premium product positioning and pitch accordingly.Strong persuasion and negotiation skills.Work ConditionsFull-time position at Science City, Ahmedabad showroom.Attractive salary + performance incentives.Training will be provided on products and sales processes.