Customer Communication Fresher Jobs in Ahmedabad

We are seeking a dedicated and motivated Customer Care Executive to join our team. This full-time position is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service from the comfort of their homes in Ahmedabad.Key Responsibilities:1. **Respond to Customer Inquiries**: Handle customer questions and concerns via phone, email, or chat, ensuring each interaction is friendly and helpful.2. **Provide Product Information**: Offer clear and accurate details about products and services to customers, helping them make informed decisions.3. **Resolve Issues**: Address and troubleshoot customer complaints effectively, working to find satisfactory resolutions and ensure customer satisfaction.4. **Maintain Records**: Keep detailed notes of customer interactions and issues in the company database to help track inquiries and improve service quality.5. **Collaborate with Teams**: Work closely with other departments, such as sales and technical support, to ensure customer needs are met and provide feedback for continuous improvement.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, enabling them to interact with customers confidently. A strong problem-solving mindset is essential, as candidates will face varied inquiries regularly. Basic computer skills are necessary to manage customer records and communicate effectively. Moreover, candidates should demonstrate patience and empathy while helping customers resolve their concerns, showcasing a commitment to providing exceptional service.

We are looking for a dedicated International Customer Support Executive to join our team in Ahmedabad. This role is ideal for individuals who are passionate about helping customers and possess strong communication skills. The ideal candidate will handle customer queries while ensuring high standards of service.You will be responsible for:1. **Customer Interaction**: Engage with international customers through phone, email, and chat to understand and resolve their issues efficiently.2. **Problem-Solving**: Analyze customer concerns and provide suitable solutions quickly, ensuring complete customer satisfaction.3. **Documentation**: Maintain accurate records of customer interactions, feedback, and resolutions in the company system.4. **Collaboration**: Work closely with various teams to escalate issues and share customer insights, enhancing the overall service experience.5. **Feedback Implementation**: Collect and analyze customer feedback to suggest improvements for products or services.To be successful in this role, you should possess **excellent verbal and written communication skills in English**. A good understanding of customer service principles is essential. Being a quick learner and having the ability to adapt in a fast-paced environment are critical qualities for this position. Individuals with prior experience in customer support are preferred, but freshers with enthusiasm and a willingness to learn are encouraged to apply. A minimum education of 12th grade is required for this full-time position.

We are looking for a friendly and professional female receptionist to join our team in Chandkheda. In this full-time position, you will be the first point of contact for our visitors and clients, ensuring a positive experience every time they enter our office.**Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly and assist them in finding the right person or department.- **Answer Phone Calls:** Manage incoming calls, provide information, and transfer calls to the appropriate staff members.- **Manage Appointments:** Schedule and coordinate meetings and appointments for employees, ensuring efficient use of time.- **Maintain Front Desk Area:** Keep the reception area tidy and organized, making sure it remains presentable to clients and visitors.- **Handle Correspondence:** Receive and distribute mail, packages, and documents, ensuring timely communication within the office.- **Assist with Administrative Tasks:** Support other administrative functions, such as filing, data entry, and managing office supplies as needed.The ideal candidate should have a basic education level, having completed at least the 10th grade. Prior experience in a receptionist role is preferred but not mandatory, as we welcome candidates with 0-6 years of experience. Strong communication skills, a courteous demeanor, and the ability to multitask in a busy environment are essential. The candidate must be comfortable working from the office and be available to work full-time.

* Welcome and assist visitors professionally* Handle calls, emails, and office correspondence* Maintain records, files, and data entry* Schedule appointments and support administrative tasks* Ensure smooth day-to-day office operations

* Enter and maintain data in Excel or ERP software.* Prepare invoices, quotations, delivery challans, and purchase orders.* Maintain sales, purchase, and stock records.* Coordinate with sales, warehouse, and accounts teams.* Process and track customer orders.* Maintain files and business documents.* Prepare daily, weekly, and monthly reports.* Handle official emails and vendor communication.* Assist with inventory and stock reconciliation.* Perform other administrative tasks assigned by management.

We are seeking a motivated and creative Social Media Executive to join our team in Ahmedabad. The ideal candidate will have a passion for social media and a strong understanding of how to create engaging content that resonates with our audience.**Key Responsibilities:**- **Content Creation:** Develop and curate original content for various social media platforms to generate interest and engagement from our target audience.- **Social Media Strategy:** Assist in creating and implementing social media strategies that align with marketing goals and increase brand awareness.- **Community Management:** Monitor social media channels for audience engagement, respond to comments and messages, and build relationships with followers.- **Analytics and Reporting:** Track social media performance metrics and prepare regular reports to analyze the effectiveness of campaigns and content.- **Trend Monitoring:** Stay up-to-date with the latest trends in social media and digital marketing to suggest new ideas and innovations.**Required Skills and Expectations:**Candidates should have a strong understanding of different social media platforms, including Instagram, Facebook, Twitter, and LinkedIn. Excellent written and verbal communication skills are essential for crafting compelling posts. A basic familiarity with graphic design tools or video editing software will be an advantage. Candidates should exhibit a proactive attitude, creativity, and the ability to work collaboratively in a team. Attention to detail and an understanding of target audience behavior are crucial for success in this role. A willingness to learn and adapt in a fast-paced environment is expected.

We are looking for a dedicated and energetic Tele Caller to join our team in Ahmedabad. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in sales and customer communication. **Key Responsibilities:**- **Make Outbound Calls**: The primary task involves contacting potential customers to inform them about our services and products, aiming to generate interest and leads. - **Provide Information**: You will be responsible for explaining our offerings clearly to customers, answering their questions, and addressing any concerns they may have.- **Maintain Call Records**: Keeping accurate records of all calls made, customer feedback, and follow-up actions is essential for tracking progress and improving our sales strategy.- **Follow Up with Leads**: After the initial calls, you will need to follow up with interested customers to encourage them to make a purchase or seek further information.- **Achieve Targets**: You will be expected to meet daily and monthly calling and sales targets to contribute to the overall success of the team.Required skills and expectations include:- Excellent communication skills in Hindi and/or English to clearly convey information and build rapport with customers.- Strong listening skills to understand customer needs and provide suitable solutions.- Basic computer skills to manage call logs and customer information effectively.- A motivated and positive attitude, with a willingness to learn and develop in a sales-focused environment.- Good time management to handle calls efficiently while maintaining quality in customer interactions.

We are looking for a dynamic and result-oriented Visa Counsellor with excellent communication skills in English and Hindi. The candidate should be confident in handling students and parents, explaining study abroad opportunities, and converting inquiries into admissions.

We are looking for a Shop Helper to join our team in Kalupur. This is a full-time position suitable for freshers who have completed their 10th grade education. The role focuses on supporting daily shop operations and ensuring a positive experience for customers.**Key Responsibilities:**- **Assist Customers:** Help customers find products and answer their questions to ensure a pleasant shopping experience.- **Stock Management:** Help in organizing and maintaining stock levels, including receiving new shipments and arranging products on shelves.- **Cleanliness and Organization:** Keep the shop clean and tidy to create a welcoming environment for customers.- **Payment Processing:** Assist in handling cash and processing payments when required, ensuring accuracy in transactions.- **Team Support:** Work closely with other staff members to ensure smooth daily operations and help with any additional tasks as needed.**Required Skills and Expectations:**- **Communication Skills:** Ability to communicate effectively with customers and team members is essential for good customer service.- **Attention to Detail:** Being detail-oriented helps in managing stock and maintaining cleanliness to enhance the shopping environment.- **Team Player:** Willingness to work with others and contribute to a positive team atmosphere.- **Time Management:** Ability to manage tasks efficiently and prioritize work to meet shop demands.- **Positive Attitude:** A friendly and approachable nature helps in creating a welcoming atmosphere for customers.If you are eager to start a career in a retail environment and meet these requirements, we encourage you to apply.

We are looking for a Front Desk Receptionist to join our team in Ahmedabad. This role is essential for creating a positive first impression for our visitors and ensuring smooth operations at the front desk.**Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly as they enter and guide them appropriately, creating a friendly atmosphere.- **Answer Phone Calls:** Handle incoming calls promptly, providing accurate information or directing calls to the right personnel.- **Manage Appointments:** Schedule meetings and appointments, ensuring that the calendar is organized and conflicts are minimized.- **Maintain Reception Area:** Keep the front desk and waiting area tidy and presentable, making sure that brochures and materials are well stocked.- **Handle Correspondence:** Sort and distribute mail and packages, ensuring all correspondence reaches the appropriate staff quickly.- **Assist with Administrative Tasks:** Perform basic clerical duties such as filing, data entry, and managing office supplies as required.**Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education and should be comfortable working in a full-time office setting. Strong communication skills in English and Hindi are essential, as is the ability to interact professionally with clients and staff. A pleasant personality and a proactive attitude are important for this role. Basic computer skills, including familiarity with email and office software, are expected. This position is open to female applicants, ideally with 0-1 years of experience in a similar role.

We are hiring *****MANAGER CUM COUNCELLOR******FIELD : VISA CONSULTANCY EXPEERIENCE : MIN 1YR -1.5YR ( freshers can apply) JOB ROLE :- COUNCEILLING OF CLIENTS / FOLLOWUP WITH CLIENTS / RESEARCH & ANALYSIS FOR LEADS / TEAM/OFFICE TASK MANAGEMENT MANAGEMENT / MUST HAVE BASIC KNOWLEDGE OF VISA PROCESS SKILL : GRADUATE / MBA FLUENT IN ENGLISH / GOOD PERSONALITY / SOFT SPOKEN / PATIENT BEHAVIOUR SALARY : depends on skills n experience LOCATION : GURUKUL TIME : 11AM - 7PM

Booking ExecutivePhone Booking (Customer & Agents)Inform to customer for Bus Cancellation and other information.Guide to customer about route & pickup Place.Co-ordination with driver.Able to Communicate with walk-in CustomerTelephonic BookingOnline booking

Key Responsibilities:Handle patient inquiries via phone, email, and walk-ins.Provide information about diagnostic tests, health packages, and pricing.Register patients and generate test bills in the system.Coordinate home sample collection appointments.Track test status and inform patients/doctors about report availability.Resolve patient complaints and escalate urgent cases when required.Maintain accurate patient records in LIS/CRM.Ensure confidentiality of patient data as per lab policies.Requirements:Minimum 12th Pass / Graduate preferred.Good communication skills (Gujarati, Hindi & basic English).Basic computer knowledge.Experience in healthcare/diagnostic lab preferred (Freshers can apply).

What You'll Do :* Engage HNW's, Celebrities & Elite Investors.* Speak with high-net-worth individuals and investors.* Qualify & nurture Leads* Identify, qualify, and guide serious buyers to exclusive properties.* Schedule Private Property Tours* Arrange and coordinate personalized site visits for affluent clients.What We Look For :* Confident communicators* Make impactful connections with Ahmedabad's elite.* Persuasive & Sales-Driven* Strong ability to influence and close luxury deals.* Passion for Luxury Real Estate* Keen interest in exclusive, high-ticker properties.

Key Responsibilities: Conduct door-to-door field marketing to promote the property advertisement portal Identify, approach, and onboard builders and real estate agents as clients Explain product features, benefits, and pricing clearly to potential customers Achieve assigned sales targets within defined timelines Build and maintain strong relationships with clients Collect market feedback and report insights to the management team Maintain daily activity reports and follow up with prospective clientsKey Skills & Requirements: Strong communication and interpersonal skills Persuasive and confident personality Ability to work independently in the field Basic understanding of sales and marketing concepts Familiarity with real estate industry is an advantage

- Greet and welcome guests: As a front desk receptionist, your primary responsibility will be to greet all visitors to the office in a friendly and professional manner. You will be the first point of contact for anyone entering the building.- Answer and direct phone calls: You will be expected to answer incoming phone calls and direct them to the appropriate person or department. Additionally, you may be responsible for taking messages and providing basic information to callers.- Maintain a clean and organized reception area: Keeping the reception area clean and organized is essential to creating a positive first impression for visitors. You will be responsible for ensuring that the area is tidy and well-maintained at all times.- Assist with administrative tasks: In addition to your reception duties, you may be required to assist with various administrative tasks such as filing, data entry, and scheduling appointments. Attention to detail and strong organizational skills are key in this aspect of the role.- Excellent communication skills: Strong communication skills, both verbal and written, are essential for this role. You must be able to effectively communicate with visitors, colleagues, and phone callers in a clear and professional manner.- Professional appearance: As the first point of contact for visitors, it is important that you present a professional image. A neat and professional appearance is expected at all times.

- Provide technical support to customers: Assist customers with software-related issues they may encounter by troubleshooting, investigating, and resolving their queries promptly and efficiently.- Install and configure software: Install and configure software applications for customers as per their requirements, ensuring proper setup and functionality.- Conduct software training sessions: Conduct training sessions for customers to educate them on how to use the software effectively and maximize its benefits.- Maintain documentation: Keep thorough documentation of customer issues, resolutions, and software configurations for future reference and troubleshooting purposes.- Collaborate with the development team: Work closely with the software development team to communicate customer feedback, identify bugs or glitches, and suggest improvements to enhance the software performance and user experience.Required Skills and Expectations:- Strong communication skills: Ability to communicate effectively with customers to understand their issues and provide clear instructions for issue resolution.- Problem-solving skills: Capable of identifying software-related issues, troubleshooting them systematically, and finding appropriate solutions in a timely manner.- Technical knowledge: Basic technical proficiency to install, configure, and troubleshoot software applications effectively.- Customer service orientation: Dedication to providing excellent customer service by addressing customer needs, resolving issues promptly, and ensuring customer satisfaction.- Team player: Willingness to collaborate with colleagues, share insights, and contribute to the overall improvement of the software support process.

- Key Responsibilities:1. Assist customers: Help customers with their inquiries, issues, and requests in a prompt and professional manner.2. Provide product information: Offer detailed information about products and services to customers to help them make informed decisions.3. Process orders: Handle customer orders accurately and efficiently, ensuring timely delivery and customer satisfaction.4. Resolve complaints: Address customer complaints and problems effectively, finding suitable solutions to resolve issues.5. Build relationships: Establish and maintain positive relationships with customers to enhance loyalty and satisfaction.- Required Skills and Expectations:1. Strong communication skills: Must have excellent verbal and written communication skills to interact effectively with customers.2. Problem-solving abilities: Ability to troubleshoot and resolve customer issues quickly and efficiently.3. Patience and empathy: Display patience and empathy when dealing with customer complaints or problems.4. Basic computer skills: Proficiency in using computers, navigating software, and processing orders accurately.5. Customer service orientation: Demonstrate a customer-centric approach and a genuine desire to help customers with their needs.

Hi, I have a cloud kitchen so I need part time delivery boy, timing will be 10 to 1 and 6 to 9

Key ResponsibilitiesCustomer Engagement & SalesWelcome and assist walk-in customers in the showroom.Understand customer needs and recommend suitable products.Explain product features, materials, warranties, and usage benefits.Help customers compare product options and make informed decisions.Maintain strong follow-ups to ensure lead conversion.Work towards achieving monthly sales targets.Communication & CoordinationCoordinate with showroom manager for stock availability.Handover customer details to accounts/admin for quotation, invoicing, and billing.Update customer visit and follow-up details to the internal team.Required SkillsStrong communication skills in Gujarati, Hindi & English.Good presentation skills and customer handling ability.Confident, polite, and well-groomed personality.Basic computer knowledge (Email, WhatsApp Business, MS Office).Ability to understand premium product positioning and pitch accordingly.Strong persuasion and negotiation skills.Work ConditionsFull-time position at Science City, Ahmedabad showroom.Attractive salary + performance incentives.Training will be provided on products and sales processes.

Key Responsibilities:---- Manage incoming calls in a professional manner.---- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.---- Log customer interactions and track follow-ups.---- Offer timely and relevant solutions to resolve customer issues.---- Collaborate with team members to escalate and address more complex concerns.---- Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job descriptionCompany DescriptionGlobal Colliance is an Overseas Education Consultant located in Ahmedabad that has been counselling students for more than a decade to study abroad with transparent, professional services. Our mission and vision are to inspire students to explore and transform themselves in their life. We have a 100% admission and 99% visa ratio.Role DescriptionThis is a full-time on-site Front Desk Executive role at Global Colliance located in Ahmedabad. Greet and welcome guests as soon as they arrive at the office.Maintain CRM entries for new leads.Direct visitors to the appropriate person and office.Answer, screen, and forward incoming phone calls.Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).Provide basic and accurate information in person and via phone/emailReceive, sort, and distribute daily mail/deliveriesMaintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)Order front office supplies and keep an inventory of stockUpdate calendars and schedule meetingsQualificationsStrong interpersonal skillsExcellent phone etiquetteProven experience in receptionist dutiesGreat customer service skillsStrong communication skills both verbal and writtenExperience in the education industry is a plus