Customer Care Job Vacancies in Rudrapur

A UPS (Uninterruptible Power Supply) service engineerinstalls, maintains, and repairs UPS systemsand related equipment. Key duties include performing installations and breakdown services,troubleshooting technical issues, conducting routine maintenance, and managingdocumentation. This role requires strong electrical and mechanical knowledge, excellentproblem-solving skills, and good customer service.Responsibilities Installation and Maintenance:Install, test, and commission UPS systems,batteries, and stabilizers. Perform routine inspections and preventive maintenance toensure system performance. Troubleshooting and Repair:Respond to emergency breakdown calls to diagnoseand repair faults in UPS systems. Troubleshoot technical issues and perform repairs,such as replacing parts like capacitors and batteries. Documentation:Maintain accurate records of all service activities, including repairs,maintenance, and equipment configurations. Customer Support:Provide technical support to customers via phone or in person.Investigate customer complaints to find the root cause of problems and recommendsolutions. Collaboration:Work with other engineers and cross-functional teams to resolvecustomer issues and provide faster resolutions.Requirements Education:A diploma or ITI in Electrical and Electronics Engineering is oftenrequired. Technical Skills:o Strong understanding of electrical and mechanical systems.o Proficiency in technical troubleshooting.o Experience with equipment like UPS, inverters, and stabilizers. Soft Skills:o Excellent communication and customer service skills.o Strong problem-solving and analytical abilities.o Ability to work independently and as part of a team. Other:o Possession of a valid two-wheeler license is sometimes required for field service.o Familiarity with industry-specific software and diagnostic tools is often necessary.;

To monitor closely the HL data/Sell Home Loan.To source open market business too/achieve the targets assigned

*Key Responsibilities:*- Lead and manage the sales team to achieve targets- Develop and implement sales strategies- Build and maintain strong customer relationships- Ensure compliance with bank policies and procedures- Provide training and support to team members*Skills Required:*- Strong leadership and team management skills- Excellent communication and interpersonal abilities- Proficiency in sales techniques and customer handling- Ability to work under pressure and meet deadlines

Customer complaint handling, PPAP, SPC, MSA, Problem solving tools, IATF, Automobile industry Priority- If having MACE activity and audit knowledge..

Handle Customer's Inbound and Outbound Calls. Solving Queries, Telling Them About Book Publishing Services & Explaining Book Publishing Process.As a Telecalling Executive, you are responsible for handling Customer's Inbound and Outbound Calls over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.

Job Description*NOTE: KINDLY READ THE REQUIRED QUALIFICATION, EXPERIENCE, AND SALARY AS MENTIONED AND IF ELIGIBLE AND AGREE THEN ONLY APPLY ELSE YOUR CV WILL BE REJECTED AT ANY TIME AND AT ANY STAGE.1. Only apply if Telemarketing Experience: 2-5 Years. Freshers are considered for Training.2. Calling patients (at least 300 calls/day).3. Make sure 90-95% of patients make appointment &follow-up regularly.4. Patient Tele-counselling, Answering customer information about Hospital Service &Explaining Hospital Services and Diagnostic centre.5. Obtaining customer information such as name, address mob no and fix an appointment.6. Handling Reception Area at Head Office and attending Calls.7. Maintaining patient records.8. Excellent communication skills in English or Hindi (both written & verbal communication).9. The candidate shall be well versed in MS Office and Email.10. Good English typing and Letter Drafting skills & Ability to work in a team and under pressure.QUALIFICATION AND EXPERIENCE :Bachelor's Degree (any field).2-5 years of experience in Telemarketing and Receptionist.Females ( Divorcee & Widows ) will be given priority.Good Personality, Behavior.( NOTE: Freshers are considered for Training with a Stipend Rs. 3000 - 5000 per Month).If interested, kindly send your CV, passport size photo & Identity Card issued by the Government(any one of - Voters Card, Driving License, etc) to the company Email ID.

1. Liaising with the affiliated bank2. Collecting various documents from bank as per the needs.3. Visiting procured site/properties to keep the check and do the necessary arrangements.4. Coordinating with the existing bank for more business.5. Getting pending bills cleared from the clients.6. Legal paperwork coordination between the bank, court & company.Mandatory - Two wheelerLegal/Law background will be a plus.

uality head with about 08-15years experience in an Engineering industry in product quality systems, vendor development, customer support, warranty issues and monitoring of process and product quality and TS 16949 : 2009 and ISO 14001 : 2004. Familiarity in basics of metallurgy / press shop, leadership and communication skills to drive improvements internally and to satisfy demanding customers essential.