Customer Care Job Vacancies in Bijnor

Job Description:We are hiring a Customer Support Executive to handle customer queries, provide solutions, and ensure client satisfaction.Requirements:Strong communication & problem-solving skillsBasic computer knowledgeExperience: Fresher / 1+ year in customer service

Food and Beverage Department

Airport customer service agents (CSAs) have a variety of responsibilities, including: Passenger assistance: Helping passengers with check-in, reservations, rebookings, and baggage. This may include helping with self-serve or assisted check-in procedures. Flight information: Answering passenger questions about flight departures and arrivals. Boarding passes: Verifying travel documents and providing boarding passes. Luggage: Weighing baggage and collecting any excess weight charges. Special assistance: Taking care of children traveling alone, VIPs, and people who need special assistance. Safety and security: Following strict safety and security measures. Computer records: Updating computerized records and using equipment like scanners. Escorting: Escorting passengers to the boarding gate and pushing wheelchairs when needed. Calmness: Being calm and patient with people who are annoyed or upset. Directions: Offering directions to arriving and transiting customers. Lost luggage: Tracking lost or delayed luggage. CSAs may work for an airline or for a ground services agent on behalf of an airline. They may work shifts that are subject to change throughout the year, including at short notice. To become an airport CSA, you may need to pursue formal education credentials, such as a secondary school certificate. A bachelor's degree or diploma in a relevant field, such as business administration, customer service, or customer relations, may also be helpful.

Job opening is for 6 Sales Executive Posts one each in above locations. We are looking for a field sales representative to develop sales strategies and attract new clients. The sales person will source new sales opportunities and close sales to achieve targets. The sales executive will play a key role in increasing income and revenue by acquiring more and more clients, generating leads and managing sales of products and services. Sell the Silent Diesel Generators using various customer sales methods (Foot on street, cold calling, presentations etc)Forecast sales, develop out of the box sales strategies/models and evaluate their effectivenessEvaluate customers skills, needs and build long-lasting relationshipsMeet personal and team sales targetsResearch accounts and generate or follow through sales leadsAttend meetings, sales events, and trainings to keep abreast of the latest developmentsReport and provide feedback to management using financial statistical dataMaintain and expand client database.Enter the activity/communication details in the Customer Relationship Management(CRM) or report to the team.

Job in Tele Caller Outbound or Inbound Process and for Data Entry Advance Excel is Required.