Customer Care Executive Work From Home Jobs in Kolkata

We are seeking a dedicated Customer Care Executive to join our team in Kolkata. This is a full-time work-from-home position, perfect for freshers who have completed their 12th grade.As a Customer Care Executive, you will be the first point of contact for our customers, assisting them with their queries and providing solutions to enhance their experience with our services.Key Responsibilities:1. **Assist Customers**: Respond to customer inquiries promptly via phone, email, or chat, ensuring they receive accurate and helpful information.2. **Problem Solving**: Identify issues raised by customers and resolve them efficiently or escalate them to the appropriate department when necessary.3. **Maintain Records**: Keep accurate records of customer interactions, transactions, comments, and complaints to ensure follow-up and service improvement.4. **Product Knowledge**: Stay informed about our products and services to provide the best possible support and guidance to customers.5. **Feedback Collection**: Gather customer feedback to improve service quality and report issues to management for further action.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly, patient, and empathetic demeanor is essential to create a positive experience. Attention to detail and the ability to manage time efficiently are crucial, as well as the capability to learn and adapt to our processes and technologies quickly. A passion for customer service and a proactive approach to problem-solving will greatly contribute to your success in this role.

We are looking for a dedicated Customer Care Executive to join our team. As a key member of the customer service department, you will play an essential role in ensuring customer satisfaction by addressing their needs and inquiries effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, providing assistance and resolving issues in a timely manner.- **Provide Product Information:** Offer detailed information about our products and services, helping customers make informed decisions that meet their needs.- **Maintain Customer Records:** Accurately log customer interactions and feedback in our system to ensure updated records for future reference.- **Resolve Complaints:** Listen to customer concerns and work towards satisfactory solutions, ensuring they feel valued and respected.- **Follow Up with Customers:** Reach out to customers after their issues are resolved to ensure their satisfaction and gather feedback for continuous improvement.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both written and verbal, with the ability to listen actively. You should be comfortable using technology for communication and have basic computer skills, including familiarity with email and chat applications. A positive attitude and the ability to remain calm under pressure are essential. Prior experience in customer service is a plus, but not mandatory. A strong willingness to learn and a commitment to helping customers are expected traits for this role.

Votiko Solutions Private Limited - Redefining Careers, Cultivating Talent Across IndiaType: BPO International Call CenterPosition: Call Center ExecutivesIgnite Your Professional Journey! Work From Home - Unlock Opportunities NationwideAbout Us: Votiko Solutions stands tall as an industry leader, acclaimed as the best call center, where excellence meets innovation. Our commitment extends beyond customer engagement to fostering individual growth. Join our dynamic team, where your skills are recognized, and your success is our triumph.Job Overview: As a Call Center Executive, you play a pivotal role in delivering exceptional service. From the comfort of your home, engage in telemarketing, handle diverse inbound and outbound calls, and provide stellar customer support. Votiko offers a collaborative environment where your career aspirations find limitless avenues to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Ignite Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and become a catalyst for success in a thriving work environment.Contact Us: Call us at 8511539085 or 8980851139, or submit your resumes to hr@votiko.com

Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target

Perform the following under the guidance/direction of Supervisor/ManagerWith help of Supervisor/ Manager, Identify the customers for protentional BusinessCollect the documents from Customers and validate as per the organization normsLogging the case in the system as per SOP and follow the process for disbursement.Fulfil - the Sanction ratio as per organisation requirementMeeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.With help of Manager / Supervisor, empanelment of new vendor and develop relationships with themWith help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.Under Graduate/ Graduate in any discipline

STAFKIND SERVICES. We are hiring for the post of customer service executive. Eligibility details are given below.(1). Edu Qualification: 12th pass.(2). Good communication skills.(3). Both for male and female candidates. (4). Gadgets: Mobile/Laptop/PC.(5). Eligible for both Freshers/Experience.(6). Work from home.

Work from homePorter part time Part time (Packers & Movers)4:30hr LoginWorking window- Between 7am-12amNeed good system & good wifi speed ( 15 days training period will be non paid ) Language can apply Hindi/English Hindi/Kannada Hindi/TeluguTamil/English Contact person : Abhishek (6290105902)

Permanent Work From Home Opportunity Only for Females.Video call (8-hour login 1 hour) break per day. 2-day training (6-day working, 1 day off rotational Rotational Shift ) requirements without a noise background environment. Everyday payment is made after the shift withdrawal of money to your bank account.Android phone 5g and Only mobile phone required any girl between 18 to 30 years age can join

**Job Title:** Customer Care Representative**Location:** [Pan India]**Department:** Customer Service**Reports To:** Customer Care Manager**Position Type:** Full-Time/Part-Time**Job Overview:**We are seeking a dedicated and empathetic Customer Care Representative to join our dynamic team. The ideal candidate will possess excellent communication skills and a passion for providing exceptional service to our customers. As a Customer Care Representative, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience.**Key Responsibilities:**- **Customer Interaction:** Serve as the primary point of contact for customers via phone, email, live chat, and social media, addressing inquiries and resolving issues promptly and professionally.- **Issue Resolution:** Identify and troubleshoot customer problems, offering solutions and escalating issues to the appropriate departments when necessary.- **Product Knowledge:** Maintain a thorough understanding of our products and services to provide accurate information and support.- **Record Keeping:** Document all customer interactions and transactions in the CRM system accurately and in a timely manner.- **Feedback Collection:** Gather and relay customer feedback to management for the purpose of improving products and services.Education: High school diploma or equivalent; additional education or certifications in customer service or related fields is a plus.Experience: Previous experience in a customer service or call center role is preferred, but not required.

Trusted by over 2 Cr+ clients, Angel One is one of Indias leading retail full-service broking houses. We need customer care person.

The Process Name is Ajio and This is completely work from home Process. Salary will be credited every month 7th.

A customer support chat associate is the frontline for companies providing assistance through instant messaging on websites or apps. They act as the helpful and knowledgeable voice of the company, working to resolve customer issues and inquiries in real-time. Here's a breakdown of their key roles:Problem-solving and Assistance:Understanding customer needs: Chat associates actively listen to customers through chat conversations to grasp their problems or questions. This might involve asking clarifying questions to pinpoint the exact issue.Providing solutions: Equipped with product/service knowledge, they troubleshoot technical problems, answer questions about using features, and offer workarounds for known issues.Reaching resolutions: The goal is to find solutions that leave the customer satisfied. This might involve providing instructions, suggesting alternative approaches, or escalating complex issues to the appropriate team.Communication and Customer Satisfaction:Excellent communication skills: Chat associates need to be clear, concise, and professional in their written communication. They should be able to explain complex topics in an easy-to-understand way.Active listening: They must pay close attention to what the customer is saying and demonstrate empathy towards their frustration.Building rapport: Creating a positive and helpful atmosphere through the chat window is important to build trust and ensure a good customer experience.Additional Responsibilities:Knowledge base and resources: Staying updated on the company's products or services and being familiar with the knowledge base is essential to answer questions accurately.Reporting issues: Chat associates may identify recurring problems or product bugs and report them to the internal teams for further investigation and resolution.Multitasking: They often manage multiple chats simultaneously, effectively prioritizing and responding to each customer's needs efficiently.

Job Openings for 500 Customer Service Executives Jobs for Freshers in Kolkata having Educational qualification of : Higher Secondary with Good knowledge in Customer Associate,Telecaller,Customer Service Representative etc.

This is remote job .work from home as a part time job.Day shift .5Days ka working .4Hours working time.Good Communication skills in hindi

We are looking for 4 back office executive Posts in Bhowanipore, Kolkata,Kolkata,Hooghly,Howrah, with deep knowledge in Customer Care,Back Office Processing,Back End Processing and Required Educational Qualification is : Higher Secondary, Diploma, Advanced/Higher Diploma

Hiring multiple Banking products for sales and marketing, the candidate should have good communication skill.

Urgently Hiring Customer Care Executivean Opportunity to Make Career with India's Leading Medical Grouprequirementsexperience in Sales/marketing/bpo Preferredshould have Excellent English Communicationshould have Excellent Sales Skillsability to Interact with Customer On Callable to Do Sales On Callsshould have Excellent Customer Service Skillsjob Location: Vatika Mindscapes, Badarpur Border, Near Sarai Metrooffering Best Salary in Industry Plus Attractive Incentivespermanent Onroll Job with Pf & Medical Insurance

PART TIME WORK FROM HOME JOBCompany Name : INTELENET GLOBAL SUPPORTCompany Location : West Bengal, Kolkata , BT roadDesignation : Customer support executive (CSE)Gadget required : Mobile/Laptop/PCWorking hours : 4-5 hrs in a day ( flexible Timings)Working days: Monday to FridaySaturday and Sunday holidaySalary : 15000/-+ INCENTIVESIdentification: Virtual ID card will be givenNO FEES AND NO INVESTMENTJoin today

We are looking for 100 Customer Service Posts in Salt Lake, Kolkata, West Bengal,eng avrg, with deep knowledge in Customer Care,Customer Support, eng avrg and Required Educational Qualification is : Higher Secondary

We are looking for 100 Customer Support Executive Posts in Around Kolkata, with deep knowledge in Customer Relationship,Customer Support,Customer Service,Outbound Calling,Customer Communication,Call Center,Customer Management,Customer Care,Customer Handling and Required Educational Qualification is : Higher Secondary

Votiko Solutions Private Limited - Shaping Careers, Connecting Talents GloballyType: BPO International Call CenterPosition: Call Center ExecutivesUnlock the Potential of Your Career! Nationwide Work From Home Opportunities Await YouAbout Us: Join Votiko Solutions Private Limited, a trailblazer in the BPO industry, in our quest for passionate individuals to fill the role of Call Center Executives. Embrace the freedom to work from home as we scout for talent across every corner of India.Job Responsibilities:1. Drive telemarketing activities, mastering lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Deliver exceptional customer support via calls, emails, and live chat.4. Independently strive to exceed performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Fluency in English with excellent communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Must have a laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000/month, plus incentives based on campaign performance. Work from the comfort of your home.Working Days: Monday to Friday (Sunday - Saturday off)Why Choose Votiko? Immerse yourself in the best work culture, prioritizing employee satisfaction and career growth.Ready to Transform Your Career? Call us at 8511539085 or send your resumes to hr@votiko.com

We are looking for a Customer Care Executive to join our team in a part-time work-from-home role. The ideal candidate will help ensure our customers have the best experience with our services.**Key Responsibilities:**- **Respond to Customer Inquiries:** Answer customer questions via phone, chat, or email promptly and accurately to provide excellent service.- **Resolve Issues:** Listen to customers problems and find effective solutions, ensuring their concerns are addressed quickly and satisfactorily.- **Maintain Records:** Keep detailed records of customer interactions and transactions to track issues and solutions for future reference.- **Provide Product Information:** Share clear and accurate information about our products and services to help customers make informed decisions.- **Follow Up:** Reach out to customers after their issues have been resolved to ensure satisfaction and gather feedback for improvement.**Required Skills and Expectations:**Candidates should have strong communication skills, both written and verbal, to engage effectively with customers. A high level of empathy and patience is essential for understanding customer needs and resolving issues kindly. Basic computer skills are necessary, including proficiency in using email and chat platforms. Candidates should be organized and able to manage time efficiently, especially while working from home. A customer-oriented mindset, with a focus on delivering high-quality service, and a willingness to learn will help you excel in this role. No prior experience is required, but a can-do attitude is a must.