Customer Care Executive - Part Time

Key Responsibilities:

1. Respond to customer inquiries promptly: As a Customer Care Executive, you will be responsible for answering customer queries, resolving issues, and providing information about products or services in a timely manner.

2. Maintain customer satisfaction: Ensuring that customers are satisfied with the service provided is a key aspect of this role. You will need to address any concerns or complaints effectively to maintain positive relationships with customers.

3. Process orders and returns: Handling order processing and returns accurately is essential to ensure a smooth customer experience. This includes verifying customer details, processing payments, and coordinating returns or exchanges.

4. Update customer records: Keeping customer records up to date is crucial for efficient communication and service delivery. You will be required to update customer information in the database as needed.

Required Skills and Expectations:

1. Excellent communication skills: Strong verbal and written communication skills are essential to interact with customers effectively and professionally.

2. Problem-solving abilities: Being able to think critically and find solutions to customer issues or complaints is important in this role.

3. Attention to detail: Accuracy in processing orders and updating customer records is key to providing high-quality customer service.

4. Ability to work independently: As this is a remote position, the ability to work without direct supervision and manage your time effectively is necessary.

• Experience

  1 - 5 Years

• No. of Openings

  100

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Part Time

• Work Location Type

  Work from Home