Hiring For 12th Pass Freshers - Customer Care Executive

We are looking for a Customer Care Executive to provide excellent customer service and support to our clients. This role requires clear communication, strong problem-solving skills, and a friendly attitude.

**Key Responsibilities:**

- **Respond to Customer Inquiries:** Handle customer questions and concerns promptly through various communication channels, ensuring that each interaction is positive and informative.

- **Resolve Issues:** Identify and address customer issues efficiently, offering solutions that satisfy their needs and enhance their experience with our service.

- **Maintain Accurate Records:** Keep detailed notes of customer interactions and transactions for future reference and to help improve service quality.

- **Provide Product Information:** Educate customers about products and services, helping them understand features and benefits to aid in their decision-making process.

- **Collaborate with Team Members:** Work with other team members to share insights and strategies that can improve customer satisfaction and streamline processes.

**Required Skills and Expectations:**

- Excellent verbal and written communication skills are essential for effectively interacting with customers and conveying information clearly.

- Problem-solving abilities are crucial, as you will need to think critically to resolve issues and address customer concerns.

- A positive attitude and patience are important, especially when dealing with challenging situations or customers.

- Basic computer skills, including familiarity with customer relationship management (CRM) tools, are needed to track interactions and manage inquiries.

- A high school diploma is required, and previous experience in customer service is an advantage, but not mandatory.

• Experience

  0 - 4 Years

• No. of Openings

  100

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Part Time

• Work Location Type

  Work from Home