23

Customer Care Executive 12th Pass Jobs in Kanpur

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management Voice Support
We are looking for a dedicated Customer Handling Executive in Kanpur, India, who will ensure excellent service to our customers and assist them with their inquiries. This full-time position is suitable for candidates with 0 to 2 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. Customer Support: Address customer inquiries and provide accurate information about products and services, ensuring a positive experience for every customer.2. Issue Resolution: Handle customer complaints or issues by identifying the problem and offering appropriate solutions in a professional manner.3. Communication: Maintain clear and friendly communication with customers through various channels, such as phone, email, or in-person interactions.4. Documentation: Record customer interactions and update their details in the system to help maintain accurate records for future reference.5. Team Collaboration: Work closely with team members and other departments to ensure customer needs are met efficiently and effectively.Required Skills and Expectations:We seek individuals with strong communication skills, both verbal and written, to interact effectively with customers. A positive attitude and patience are essential for managing customer inquiries and complaints. Candidates should be detail-oriented, organized, and able to work collaboratively in a fast-paced office environment. Basic computer skills are necessary for maintaining records and handling customer information accurately. A commitment to delivering high-quality service and understanding customer needs will be crucial for success in this role.
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  • Fresher
  • Kanpur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are seeking a dedicated Customer Care Executive to join our team in Kanpur. This role is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service. You will handle customer inquiries and ensure their needs are met from the comfort of your home.Key Responsibilities:1. **Responding to Customer Inquiries**: You will answer questions and provide information to customers via phone, email, or chat, ensuring a pleasant and helpful experience.2. **Resolving Issues**: When customers face problems, you will work to find effective solutions quickly and efficiently, maintaining a positive relationship with the customers.3. **Maintaining Records**: It is important to accurately log customer interactions and transactions, ensuring all information is up-to-date for future reference.4. **Providing Product Knowledge**: You will familiarize yourself with our products and services to effectively assist customers and provide them with relevant information.5. **Following Up**: After resolving customer issues, you will follow up to ensure their satisfaction and gather feedback for continuous improvement.Required Skills and Expectations:Candidates must possess excellent communication skills, both written and verbal, as you will be interacting with customers regularly. A strong customer-oriented mindset is essential to provide the best service possible. Attention to detail is important for accurate record-keeping and problem-solving abilities. Additionally, a basic understanding of computers and relevant software will help you succeed in managing customer interactions effectively.
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  • Fresher
  • 6.0 Lac/Yr
  • Kanpur
Data Entry Computer Operator Back Office Executive Typist MS Excel MS Word Data Processing Basic Computer Knowledge Internet Browsing Copy Typing Email Handling Record Keeping Office Administration English Typing Computer Skills. Back Office English Communication Microsoft Excel Tally Back Office Processing Word Payment Followup Internet Tally ERP Customer Calling Online Data Entry Selling Skills Basic Computer Skills Good Communication
As a Back Office Computer Operator, you will play an important role in supporting our operations from the comfort of your home. This position is ideal for freshers who have completed their 10th grade and are looking for part-time work.**Key Responsibilities:**- **Data Entry:** Accurately input and update various types of data into computer systems, ensuring all information is correct and well-organized.- **Document Management:** Organize and maintain files, ensuring important documents are easily accessible and securely stored, both in physical and digital formats.- **Record Keeping:** Keep track of important records and files, helping the company maintain an efficient and organized backend for smooth operations.- **Communication Support:** Assist in communicating important information via emails or messages, providing timely responses to inquiries as needed.- **Basic Technical Support:** Perform simple troubleshooting on computer-related issues, ensuring your tools and systems run smoothly.**Required Skills and Expectations:**- Familiarity with basic computer operations and software, such as word processing and spreadsheet applications.- Strong attention to detail to ensure accuracy in data entry and document management.- Good organizational skills to help maintain an orderly workflow and file system.- Ability to work independently, managing your time effectively while meeting deadlines.- Basic communication skills are essential for handling emails and supporting team communication effectively.
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  • 0 - 5 yrs
  • Kanpur
Customer Relationship Outbound Calling Customer Service Customer Care Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center
As a Customer Care Executive, you will be responsible for managing customer relationships through outbound calling and providing excellent customer service and support. You will handle customer inquiries, resolve issues, and communicate effectively with customers. Your role will involve working in an international BPO setting in Kanpur. The ideal candidate should have strong customer communication skills, the ability to handle customer complaints and manage customer interactions effectively. Prior experience in a call center or customer care role is preferred, but freshers with excellent communication skills are also encouraged to apply. A minimum educational qualification of 12th pass is required for this full-time position.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center
Success as a BPO Voice Process Executive requires strong communication skills, the ability to remain calm under pressure, and problem-solving abilities. Responsibilities include managing incoming calls, addressing customer inquiries, handling complaints, and maintaining accurate records
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  • 0 - 1 yrs
  • Female
  • Kalyanpur Kanpur
Communication
We have vacant of 5 Customer Care Executive Jobs in Kalyanpur, Kanpur for Freshers Educational Qualification : 12th Pass Skill Communication etc.
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Customer Relationship Customer Service Customer Handling Customer Communication
- **Customer Relationship:**Creating and maintaining positive relationships with customers to ensure their satisfaction and loyalty.- **Customer Service:**Providing excellent service to customers, addressing their queries, resolving complaints, and catering to their needs effectively.- **Customer Handling:**Interacting with customers in a professional and courteous manner, understanding their requirements, and providing prompt solutions.- **Customer Communication:**Effectively communicating with customers through phone calls, emails, and other channels to address their concerns, provide information, and build rapport.- **Required Skills and Expectations:**1. Excellent communication skills to interact with customers effectively and convey information clearly.2. Strong interpersonal skills to build and maintain positive relationships with customers.3. Problem-solving abilities to address customer queries and resolve issues promptly.4. Patience and empathy to deal with customers in a courteous and understanding manner.5. Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously.6. Basic computer skills to input customer information, access relevant data, and respond to queries efficiently.
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12th Pass Freshers For Airport Customer Service Associate

Namo Airways Services India Private Limited

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Kanpur
Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
- Greet and assist passengers: Welcome passengers as they enter the airport, provide information on check-in procedures, boarding, and assist with any queries or needs they may have.- Handle check-in procedures: Ensure passengers' travel documents are in order, issue boarding passes, and check in luggage following airline guidelines.- Assist with security checks: Guide passengers through security screening processes, answer questions, and ensure compliance with airport security regulations.- Provide assistance to passengers with special needs: Offer support to passengers with disabilities, elderly travelers, or unaccompanied minors during check-in, boarding, and throughout their journey.- Resolve passenger issues: Address complaints, issues, or conflicts that may arise during travel, provide solutions promptly, and ensure a positive experience for passengers.- Coordinate with airline staff: Collaborate with airline representatives, ground staff, security personnel, and other airport personnel to ensure smooth operations and passenger satisfaction.- Maintain a clean and organized work area: Keep the check-in counters, waiting areas, and information desks neat and tidy to create a pleasant environment for passengers.- Excellent communication skills: Ability to effectively communicate with passengers, colleagues, and superiors in a clear and professional manner.- Customer service mindset: Possess a strong focus on customer satisfaction, patience, and the ability to handle challenging situations with empathy and professionalism.- Knowledge of airline operations: Understanding of airport and airline procedures, safety regulations, and customer service standards to provide efficient and reliable assistance to passengers.
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Jobs by Popular Location

Customer Support Executive

Marvane Private Limited

Customer Relationship Customer Service Customer Handling Telephone Handling Good Communication Skills
Job Description:We are hiring a Customer Support Executive to handle customer queries, provide solutions, and ensure client satisfaction.Requirements:Strong communication & problem-solving skillsBasic computer knowledgeExperience: Fresher / 1+ year in customer service
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  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Kanpur
Retail Sales Customer Support Customer Handling Communication Skills Sales Counter Sales
Hiring for 2 Retail Sales Executive Jobs in Kanpur, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.B.A, B.Com, B.Sc, B.E, B.Tech, Other Bachelor Degree, M.A, M.B.A/PGDM, M.Com, M.Sc, Any Master Degree with Good knowledge in Retail Sales, Customer Support, Customer Handling, Communication Skills, Counter Sales, Sales etc.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Kanpur
Outbound Calling International BPO International Voice Voice Process International Voice Process Good Communication Skills Call Center BPO Call Center Customer Care
Job Openings for 10 International Voice Process Executive Jobs for Freshers in Kanpur, having Educational qualification of : Secondary School, Other Bachelor Degree with Good knowledge in Outbound Calling, International BPO, International Voice, Voice Process, International Voice Process, Good Communication Skills, Call Center, BPO Call Center etc.Roles and Responsibilities:Job Profile : International Outbound Calling (US Shift)Candidate needs to make outbound calls.Shift Timings : 8:00 PM to 5:00 AM (IST)Desired Candidate Profile:* Minimum 1 year of experience in a U.S. Diabetic campaign is mandatory.* Excellent verbal communication and fluent spoken English are essential.* Target-driven individuals with a professional and customer-oriented approach.Perks and Benefits:* Competitive fixed salary aligned with industry standards* Attractive performance-based incentives* Cab facility available on selected routes* Complimentary meals and refreshments during the shiftCompensation: 12,000 to 25,000 per monthSchedule:Night shiftJob Types: Full-time, Permanent*Speak with the HR* +91 8576965827
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Customer Care Executive

Garg Consultancy Services

Customer Relationship Outbound Calling Customer Service Customer Handling International BPO
*Urgent hiring* Flipkart**Work from home Full Time*_Job Role - Solving customer query compalint on the call_*Must have Laptop with:-*Laptop configuration- i5 processor RAM - 8 GBWindows 10 WiFi- 30-50mbps wifiHeadsetProcess - Voice ProcessWorking - 6 daysRotational shiftsSalary - 14.5-17k CTC FresherIn hand - 12-13kExperience - 20k CtcIn hand - 16-17k Process -Flipkart voice process work from home.Customer Support Exicutive L1Tech Mahindra And TeleperfornaceCall for more detail 8382077664For free updates of job and education follow our WhatsApp channel:https://whatsapp.com/channel/0029VaApr5y42DcmSDCpsB1PApplication fees Rs.250fill the form and submit the fees on given link to receive interview callForm link:https://gargconsultancyservices.com/form/
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Krishna Nagar Kanpur
Good Communication Skills International Customer Care Executive
Job Title: Customer Support Executive (CSE) International BPO (Night Shift)Location: [Krishna Nagar Kanpur]Job Type: Full-Time (Night Shift)Working Days: 5 Days a Week (Fixed Weekends Off )Interview Mode-: walk in InterviewJob Description:We are hiring enthusiastic and dedicated individuals for an International BPO process. If you have good communication skills and are comfortable working night shifts, this is a great opportunity to grow your career with a dynamic and supportive team.Key Responsibilities:Maintain professionalism and quality in every interaction.OPENINGS - 100 Requirements:Good communication skills in English.Willingness to work night shifts only.Freshers and experienced candidates are welcome.Male and Female candidates can apply.Salary & Benefits:Salary Range: 10,000 25,000 (based on experience and performance).Attractive weekly and monthly incentives.One side cab provided for female employees.5 working days per week.Please get in touch if we can do longer hiring partnership.Thanks & RegardsShiv Solution BPO Krishna Nagar, KANPUR Contact-8960522273
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Air Charter Operation Aircraft Maintenance Aviation Air Ticketing Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Airport Cargo Basic Computer Skills
Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support
We are opening mass recruitment program for customer care executive profile.This hiring program is for both candidates Male & Female.Job profile: Customer care executive.Work: Handling inbound calls & cold calling.Location: Work from home Work time: part time Salary: 7000-10000 Negotiable Organization: The Digital world's Urgent requirement the candidate selection on bases of interview and first come first serve is priority.With best regards HR The Digital world's
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Aviation Ground Staff Customer Service Walk in
Dear Candidate, Greeting for the day! We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer Key Responsibilities Welcome passengers on board and directing them to their seats. Providing Information and safety procedures to the passengers Checking all seat belts and galleys are secure prior to take-off. Making announcements on behalf of the pilot and answering questions during the flight Serving meals and refreshments; Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination.
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BPO Executive

Red Flame Services

  • 1 - 2 yrs
  • 5.5 Lac/Yr
  • Kanpur
BPO Operations Customer Service
Red Flame Services is Looking for a Customer Service Representative. Who Has Atlist 2 Years Experience in International Bpo Sector
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Kanpur
Good Communication Skill Call Center Executive Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive
We are hiring experienced candidates for our International Outbound Process (UK Shift)Designation: Call Center Executives (CCE) & Senior Call Center Executives (Sr.CCE).Process Type: IVACampaign UKFixed salary in salary account every month+ huge incentivesKey Skills :Good Communication SkillsConvincing, Energetic & Presentable.Target Oriented.Shift Timings: Fixed Day Shift (2.30pm to 12.30pm)On Time Salary as per commitment.Huge and unbelievable Incentives.Fixed Shift (no rotational shift).Loyalty Bonus Rs. 5000 every yearOn Spot JoiningRecruiter detailsCompany Name: CLIENETELE SAVVYCLIENTELE SAVVY is a leading International BPO running Inbound tech and website process. We provide technical help to our US/UK and with our best technicians.
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Airlines Cabin Crew

Airport Authority of India - AAI

Customer Care Executive Flight Attendant Air Hostess Aviation Ground Staff Activities Ticketing Customer Service Customer Care Passenger Service Executive Front Office Reservation Executive Flight Supervisor Cabin Crew Walk in
Spice jet is hiring candidates for Flight Attendant / Air Hostess job in Delhi with an experience of 1 year(s). Candidate would be responsible for oversee the safety and comfort of passengers aboard our flights. Candidates looking for Air Hostess jobs near by can apply directly. To apply for Full Time job vacancy candidate must be skilled at Airport Ground Handling, Air Hostess Activities, Customer Service Skills, Air Hostess, Language Skill.-High school diploma or equivalent qualification.-Cabin crew degree and training required.-A minimum of 2 years experience as a flight attendant.-Must be fluent in English and possess excellent interpersonal communication skills.Airhostess required for Delhi, airport
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Kanpur
Good Knowledge in Outbound Calling International BPO International Voice Process Good Communication Skills Call Center BPO Call Center Online Sales Customer Care Executive
We are looking for 20 International Sales Executive Posts in Kanpur, with deep knowledge in Good knowledge in Outbound Calling, International BPO, International Voice Process, Good Communication Skills, Call Center, BPO Call Center, Online Sales, Customer Care Executive and Required Educational Qualification is : Secondary School, Other Bachelor Degree Roles and Responsibilities:Job Profile: International Telecalling Executive (US Shift)Candidate needs to make outbound calls.Shift Timings: 8:00 PM to 5:00 AM (IST)Desired Candidate Profile:* Minimum 1 year of experience in an Outbound Sales U.S. campaign is mandatory.* Excellent verbal communication and fluent spoken English are essential.* Target-driven individuals with a professional and customer-oriented approach.Perks and Benefits:* Competitive fixed salary aligned with industry standards* Attractive performance-based incentives* Cab facility available on selected routes* Complimentary meals and refreshments during the shiftCompensation: 12,000 to 25,000 per monthSchedule:Night shiftJob Types: Full-time, Permanent*Speak with the HR* +91 8576965827
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a motivated Customer Care Executive to join our team in Kanpur. The ideal candidate will have a passion for helping customers and a desire to provide excellent service. This full-time position requires working from the office, and we welcome candidates with 0-2 years of experience.Key Responsibilities:1. Responding to Customer Inquiries: Address customer questions and concerns through phone, email, or chat in a professional and friendly manner.2. Providing Product Information: Assist customers in understanding our products and services, guiding them to make informed decisions.3. Resolving Issues: Identify and resolve customer problems efficiently, ensuring a positive experience and customer satisfaction.4. Maintaining Records: Accurately document customer interactions and feedback in our database for tracking and quality assurance purposes.5. Collaborating with Teams: Work closely with other departments to ensure customer needs are met and any issues are promptly addressed.Required Skills and Expectations:Candidates must have a completed 12th-grade education. Strong communication skills are essential, both verbal and written. The ability to stay calm and professional under pressure is important. Basic computer skills are necessary, including familiarity with Microsoft Office. A team-oriented attitude and a willingness to learn are highly valued in this role. Passion for customer service and a positive attitude will contribute to your success.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Kanpur
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are looking for a BPO Executive in Kanpur, India, who will be responsible for providing excellent customer service and support. This role is suitable for freshers and candidates with up to 2 years of experience. Key Responsibilities:1. Customer Interaction: Communicate with customers over the phone, email, or chat to understand their needs and resolve their issues effectively and politely.2. Problem Resolution: Investigate customer complaints and provide appropriate solutions promptly, ensuring customer satisfaction and retention.3. Record Keeping: Maintain accurate records of customer interactions and transactions, updating information in the database as needed.4. Team Collaboration: Work closely with other team members and departments to share information and improve service delivery.5. Performance Improvement: Meet or exceed performance metrics, such as call handling time, customer satisfaction scores, and resolution rates, while consistently seeking ways to improve personal and team performance.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, due to the customer-facing nature of the role. A good understanding of basic computer applications is essential for handling records and customer data. The ideal candidate should be a quick learner, showing the ability to adapt to new situations and challenges. A positive attitude and willingness to work in a team environment are crucial for success in this position. Basic knowledge of customer service principles is an advantage.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Backend Typing Skills Basic Computer Skills Data Entry
We are seeking a Back Office Executive based in Kanpur, India, to provide essential support to our operations. This position is suitable for candidates with 0 to 2 years of experience and a minimum educational qualification of 12th grade.
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CSR Executive Customer Service Walk in
Job Openings for 15 CSR Executive (Airlines) Jobs for Freshers in Ajmer, Rajasthan, Ludhiana, Punjab, Surat, Gujarat, Indore, Madhya Pradesh, Ghaziabad, Uttar Pradesh, Meerut, Uttar Pradesh, Chandigarh, Varanasi, Uttar Pradesh, Lucknow, Uttar Pradesh, Kanpur, Uttar Pradesh, NA, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in CSR etc.,
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Freshers & Experience || Full Time || Air Ticketing Executive

Namo Airways Services India Private Limited

Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma
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