9

Customer Care Executive 12th Pass Jobs in Dhanbad

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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Dhanbad
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
SHARE YOUR RESUME 8282965559nAs an Airport Ramp Executive in Dhanbad, India, you will play a vital role in ensuring smooth operations on the airport ramp. This is an entry-level position ideal for candidates with minimal experience who have completed at least their 10th grade.nnKey Responsibilities:nn- Aircraft Handling: Assist in the loading and unloading of baggage, cargo, and mail to ensure timely departures and arrivals.n n- Safety Checks: Conduct thorough inspections of equipment and the ramp area to ensure a safe working environment for all staff and passengers.nn- Coordination: Collaborate with other airport personnel, including pilots and ground crew, to manage the efficient ground operations of aircraft.nn- Communication: Maintain clear communication with team members and supervisors to report any issues or delays during ramp activities.nnRequired Skills and Expectations:nnCandidates should have a strong attention to detail and be able to work in a fast-paced environment. Good physical fitness is necessary as the job involves heavy lifting and being on your feet for extended periods. Effective communication skills are essential, as the role requires interaction with various teams. A positive attitude and willingness to learn are key traits that will help you succeed in this position. Reliability and punctuality are also critical, as you will be part of a team that ensures airport schedules are met.
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Hiring Freshers || CRM Executive

Alishba Financial Services

  • Fresher
  • Bank More Dhanbad
Tele Caller Calling Customer Relationship CRM Marketing Communication Customer Support Clinet Handling Communication Skills CRM Strategy Service Marketing Convincing Power CRM Sales Customer Handling Client Retention
CRM Executive OpportunityWork profile: Telecalling & client acquisition CRM handling & follow-up KYC assistance Bank Account Opening Demat Account Credit Card Loan & Banking Consultancy Customer support & documentationInterested candidates contact karein for more details.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Dhanbad
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are seeking an Airlines Executive based in Dhanbad, India. This entry-level position is ideal for individuals who have completed at least their 10th grade and are eager to start a career in the aviation sector. nnKey Responsibilities:n- Customer Service: Provide assistance and support to travelers regarding flight bookings, cancellations, and inquiries, ensuring a positive experience.n- Ticket Handling: Manage the issuance and processing of tickets using airline software, maintaining accuracy and efficiency.n- Coordination: Collaborate with various departments and external agencies to facilitate smooth flight operations and address customer needs.n- Information Management: Keep up-to-date with flight schedules, policies, and procedures, and deliver relevant information to customers promptly.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills, both verbal and written, to interact effectively with customers and team members. A strong attention to detail is essential for accurate ticket handling and coordination of travel arrangements. Basic computer skills are necessary to operate airline software and manage booking systems. Adaptability and a willingness to learn are also crucial, as the candidate will be working in a dynamic environment with shifting priorities. A customer-focused attitude and problem-solving ability will help in addressing any issues that arise while ensuring a high level of service.
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  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Dhanbad
Customer Support Domestic BPO Customer Care Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team. This role involves providing exceptional support to our customers and helping them with their needs. As a Customer Support Executive, you will work from home and interact with customers through various communication channels.Key Responsibilities:- Responding to Customer Queries: Engage with customers via phone, email, or chat to answer questions and provide assistance.- Troubleshooting Issues: Help customers solve problems they encounter with our products or services by guiding them through effective solutions.- Providing Information: Share detailed information about products, services, and company policies to ensure customer satisfaction.- Documenting Customer Interactions: Maintain accurate records of customer interactions and feedback to improve service quality.- Escalating Complex Issues: Identify when a customers issue requires further assistance and escalate it to the appropriate department for resolution.- Following Up: Ensure all customer queries are resolved by following up with customers on their issues or concerns.To thrive in this role, you should have a high school diploma or equivalent. Good communication skills, both written and verbal, are essential. You should be patient and empathetic towards customers, as well as comfortable using computers and different software applications. Being a quick learner and having a positive attitude will also help you succeed in providing excellent customer service. Prior experience is not required but can be beneficial.
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  • Fresher
  • 6.0 Lac/Yr
  • Dhanbad
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
Join our team as an Airport Ramp Executive in Dhanbad, India, where you will play a crucial role in ensuring smooth operations on the airport ramp. This position is ideal for freshers who have completed their 10th grade and are looking to start their career in the aviation industry.Key Responsibilities:- Loading and Unloading: You will be responsible for loading and unloading luggage and cargo from the aircraft, ensuring all items are handled with care and precision.- Aircraft Marshalling: You will assist in signaling and directing aircraft during arrival and departure, ensuring safe movement around the ramp area.- Ground Support Services: Your role will involve providing support to the ground staff, including refueling aircraft and performing maintenance checks as needed.- Safety Compliance: You will be expected to follow safety protocols and guidelines to ensure a secure working environment for yourself and your colleagues.- Collaboration: Working closely with other team members and departments is essential to maintain timely and efficient operations.Required Skills and Expectations:We are looking for individuals who are physically fit and able to perform manual tasks. Effective communication skills are important as you will interact with various team members. A proactive attitude and ability to work in a fast-paced environment are essential. Candidates should be punctual, reliable, and dedicated to providing excellent service. Your commitment will be vital for the smooth functioning of airport operations.
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  • Fresher
  • Dhanbad
Customer Relationship Customer Care Customer Service Customer Support Customer Handling BPO Voice Telephone Handling Inbound Calls Good Communication Skills Domestic BPO
We are looking for a Customer Support Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. You will primarily work from home, providing assistance to our customers and ensuring their satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Handle inquiries via phone, email, or chat to address customer questions and concerns promptly.- Assist with Troubleshooting: Help customers resolve issues related to our products or services, guiding them through solutions.- Maintain Customer Records: Keep detailed and accurate records of customer interactions and issues in our database.- Provide Product Information: Educate customers about our offerings and help them make informed decisions based on their needs.- Follow Up on Customer Concerns: Proactively reach out to customers to ensure their issues have been fully resolved and they are satisfied with the service received.Required Skills and Expectations:- Strong communication skills and a friendly demeanor are essential for interacting effectively with customers.- Basic computer proficiency is required, along with the ability to navigate various software applications.- A customer-focused attitude is vital, demonstrating a willingness to understand and meet customer needs.- Good listening skills to fully comprehend customer issues and provide appropriate solutions.- Ability to work independently in a home environment while managing time efficiently to meet customer demands.
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Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We have vacant of 30 Airport Ramp Executive Jobs in Kolkata, Kolkata South, Kolkata, Ranchi, Dhanbad, Dum Dum, Kolkata, Howrah, Nadia, Bhubaneswar, Jharsuguda, Purba Bardhaman, for Freshers Educational Qualification : 12th Pass, 10th Pass, Bachelor of Hotel Management, B.Tech, Other Bachelor Degree Skill Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.
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Good Communication Skills Leadership Technical Airline Operations Cargo Handling Aircraft Handling Ground Staff Activities Airport Ramp Airline Customer Service
Ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. Their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. They play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft. Here's a more detailed breakdown of common ground staff responsibilities:Passenger-related duties:Check-in:Assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries. Baggage handling:Tagging and checking in baggage, ensuring its safe and timely delivery to the destination. Passenger assistance:Providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights. Boarding and deboarding:Ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding. Aircraft-related duties:Aircraft turnaround:Preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available. Ground handling:Marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking. Maintenance support:Assisting with minor repairs and maintenance checks, ensuring aircraft safety. Additional duties:Security: Implementing security protocols and conducting security checks. Customer service: Providing information, addressing inquiries, and assisting passengers with their needs. Ticketing and reservations: Issuing tickets and handling flight reservations. Communication: Maintaining communication with flight crews, air traffic control, and other ground staff. Emergency response: Being prepared to respond to emergencies and participating in drills.
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Jobs by Popular Location

Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
Hiring for 59 Airlines Executive Jobs in Kolkata, Bhubaneswar, Ranchi, Patna, Darbhanga, Darjeeling, Jhargram, Dhanbad, Samastipur, Bihar, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Relationship, Airline Operations, Aviation, Personality Development, Passenger Service, Airline Customer Service, Communication Skills, Good Communication Skills etc.
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Job Openings for 22 Airport Guest Relationship Executive Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Bhubaneswar, Nadia, Bastar, Chhattisgarh, Purba Bardhaman, Raipur, Chhattisgarh, Dhanbad, Ranchi, Uttar Dinajpur, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Professional Degree, B.A, Other Bachelor Degree with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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Air Ticketing Ticket Booking Customer Relationship Ground Handling Staff Communication Grooming
An Air Ticketing job involves assisting customers with flight bookings, modifications, and cancellations, as well as providing information about flights, schedules, and fares. Ticketing agents also handle check-in procedures, answer customer queries, and may be involved in baggage handling. Strong customer service and communication skills, along with proficiency in ticketing systems and computer applications, are typically required.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Dhanbad
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are looking for an Airlines Executive to join our team in Dhanbad. The ideal candidate should be passionate about the aviation industry and eager to learn. This is a full-time position, and employees will work from the office.Key Responsibilities:- Customer Support: Assist customers with inquiries related to flight bookings, cancellations, and itinerary changes, ensuring a positive travel experience.- Ticket Reservations: Help passengers with booking tickets through our systems, guaranteeing all details are accurate and complete.- Flight Information Management: Provide timely information about flight schedules, delays, and baggage handling to keep passengers informed.- Problem Resolution: Address and resolve issues that may arise during the booking process or while customers are traveling, ensuring quick and effective solutions.- Administrative Tasks: Perform various administrative duties, such as maintaining records and updating customer databases, to ensure smooth operations.Required Skills and Expectations:The candidate should have a minimum of a 10th-grade education and ideally have some exposure to customer service. Basic computer skills are necessary to manage booking systems and databases efficiently. Strong communication skills are important for interacting with customers clearly and politely. The candidate should be comfortable working in a fast-paced environment and possess strong problem-solving abilities to handle customer issues effectively. Being a team player is essential, as collaboration with other staff members will contribute to the overall success of the airline operations. This role is perfect for someone looking to start their career in the airline industry and is enthusiastic about providing excellent customer service.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Dhanbad
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Adaptability Organizational Skills Patience
We are seeking an Airline Customer Service Executive in Dhanbad, India. This full-time role is ideal for individuals with little to no experience, making it a great opportunity to start a career in the airline industry.Key Responsibilities:1. Customer Assistance: Greet and assist passengers at the airport, answering questions about flights, baggage, and services offered by the airline. You will ensure a welcoming and friendly environment.2. Ticketing and Reservations: Help customers with booking tickets, changing itineraries, and processing cancellations. You will guide them through easy and efficient booking methods.3. Problem Resolution: Address passenger concerns and resolve issues, such as flight delays or lost baggage. You will remain calm and professional, providing solutions quickly.4. Information Dissemination: Provide clear and accurate information about flight schedules, security procedures, and travel requirements. This includes keeping up to date with airline policies and procedures.5. Administrative Support: Perform basic administrative tasks, including data entry and maintaining records. You will help keep operations smooth and organized.Required Skills and Expectations:Candidates must possess strong communication skills and be able to work well under pressure. A positive attitude and a genuine desire to assist others are essential. Basic computer skills are necessary for processing ticketing and reservations. Punctuality and reliability are also crucial for maintaining a high standard of customer service.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Dhanbad
Air Ticketing Airport Ticketing Airport Operation Air Freight Aviation Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Airport Supervisor Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Support Passenger Handling Customer Relationship
As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for all guests at the airport. Your main responsibilities will include:- Guest Assistance: Provide help to travelers with inquiries, guide them through airport processes, and ensure they have a comfortable experience.- Information Management: Offer accurate information regarding flights, baggage, and airport facilities, helping guests navigate their travel smoothly.- Problem Resolution: Address and resolve any issues or complaints raised by guests swiftly, ensuring their concerns are handled with care and professionalism.- Feedback Collection: Gather feedback from guests about their experiences and services, which will help improve airport operations and guest satisfaction.- Collaboration with Teams: Work closely with airport staff and other departments to ensure guests receive seamless service and support.To succeed in this role, you should possess good communication skills to interact effectively with guests and colleagues. A friendly and professional demeanor is essential, as you will be the face of the airport for many travelers. Attention to detail will help you remember important information and respond accurately to guest inquiries. Basic computer skills are necessary for managing guest information. Ideally, you should be a quick learner, adaptable to different situations, and able to work efficiently in a fast-paced environment. Basic knowledge of customer service is preferred but not mandatory.
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  • 1 - 2 yrs
  • 7.5 Lac/Yr
  • Dhanbad
Airline Customer Service Customer Relationship Aviation Personality Development Passenger Service Communication Skills Airline Operations Good Communication Skills
We are seeking an Airlines Executive based in Dhanbad, India, with 1 to 2 years of experience in the aviation sector. This role is ideal for individuals who are passionate about customer service and have a keen interest in the airline industry.The Airlines Executive will manage flight bookings, assist customers with inquiries, and provide excellent service to enhance the travel experience. Key responsibilities include:- Flight Bookings: Handle reservation requests from customers, ensuring accuracy and timely processing of tickets.- Customer Support: Address customer queries and concerns regarding flights, baggage, and travel policies, providing solutions in a friendly and efficient manner.- Data Management: Maintain accurate records of bookings and manage updates in the system to ensure smooth operations.- Coordination: Work closely with airlines and other departments to facilitate seamless travel for customers and resolve any issues that may arise.Candidates should possess strong communication skills and have a customer-oriented mindset. Attention to detail is critical for managing bookings and ensuring customer satisfaction. Being able to work under pressure and adapt to a fast-paced environment is essential. Proficiency in basic computer skills and an understanding of airline operations will also be beneficial. A minimum education level of 10th grade is required, and prior experience in customer service or in the travel industry is preferred.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Dhanbad
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Executive based in Dhanbad, you will play a key role in enhancing the travel experience for passengers. This full-time office position is suitable for individuals with 0 to 1 year of experience and requires at least a 10th-grade education.Key Responsibilities:- Assist Passengers: Provide friendly support to passengers with inquiries regarding flight schedules, ticket bookings, and baggage handling, ensuring timely and accurate information.- Handle Complaints: Address and resolve customer complaints effectively, ensuring that passengers feel heard and valued while providing solutions to enhance their experience.- Manage Ticketing: Assist with the ticketing process, including issuing, changing, or canceling tickets, while ensuring compliance with the airlines policies.- Provide Travel Information: Inform passengers about travel rules, regulations, and requirements, such as visa policies and security protocols, helping them to prepare for their journey.- Coordinate with Team: Work closely with other team members and departments to ensure smooth operations and a high level of service delivery.Required Skills and Expectations:- Communication Skills: Strong verbal communication abilities are essential for interacting positively with customers and colleagues.- Problem-Solving Skills: Ability to think on your feet and resolve issues efficiently for a better customer experience.- Customer-Focused Attitude: A passion for helping others and providing excellent service is crucial in this role.- Team Player: Collaboration with coworkers and other departments is important for maintaining a smooth workflow.- Basic Computer Skills: Competence in using computers and basic software applications to manage bookings and inquiries.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Dhanbad
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Aviation Basic Computer Skills
As an Airport Executive, you will play a crucial role in ensuring the smooth operation of airport activities while providing excellent customer service. Key Responsibilities:- Customer Service: Assist passengers with their queries and provide information about flights, baggage, and airport facilities to enhance their travel experience.- Ticketing and Check-in: Help passengers with ticket bookings, check-in procedures, and boarding processes to ensure a seamless travel experience.- Baggage Handling: Support the management of baggage by guiding passengers on baggage drop and retrieval, ensuring all luggage is safely loaded and unloaded.- Safety and Security: Follow airport safety protocols and assist security personnel in maintaining a secure environment for all passengers and staff.- Communication: Liaise with various airport departments, such as operations and security, to ensure effective coordination during peak and off-peak hours.- Problem Resolution: Address and resolve passenger complaints or concerns quickly and efficiently, promoting a positive atmosphere within the airport.Required Skills and Expectations:Candidates should have a minimum education of 10th grade. A proactive attitude and willingness to learn are essential, especially for those with little to no experience. Strong communication skills in English and local languages will be important for interacting with passengers. Basic computer knowledge is preferred for handling ticket systems and databases. Being personable and helpful will aid in providing the best service to airport visitors. Candidates should also be ready to work in a busy environment and adapt to changing situations.
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Baggage Handling Conflict Resolution Multitasking Ability Ticketing Assistance Airport Operation Customer Service Ground Staff Activities Ground Operation
The primary responsibility of a Passenger Service Executive is to ensure a smooth and pleasant experience for airline passengers. This includes providing assistance with baggage handling, resolving conflicts or issues that may arise, and managing multiple tasks simultaneously. Key responsibilities for a Passenger Service Executive include:1. Baggage Handling: Assisting passengers with checking in their luggage, ensuring it is properly tagged and loaded onto the correct flight.
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