Interview For Airline Customer Service Representative || 10th Pass - Freshers

We are seeking an Airline Customer Service Executive in Dhanbad, India. This full-time role is ideal for individuals with little to no experience, making it a great opportunity to start a career in the airline industry.

Key Responsibilities:

1. Customer Assistance: Greet and assist passengers at the airport, answering questions about flights, baggage, and services offered by the airline. You will ensure a welcoming and friendly environment.

2. Ticketing and Reservations: Help customers with booking tickets, changing itineraries, and processing cancellations. You will guide them through easy and efficient booking methods.

3. Problem Resolution: Address passenger concerns and resolve issues, such as flight delays or lost baggage. You will remain calm and professional, providing solutions quickly.

4. Information Dissemination: Provide clear and accurate information about flight schedules, security procedures, and travel requirements. This includes keeping up to date with airline policies and procedures.

5. Administrative Support: Perform basic administrative tasks, including data entry and maintaining records. You will help keep operations smooth and organized.

Required Skills and Expectations:

Candidates must possess strong communication skills and be able to work well under pressure. A positive attitude and a genuine desire to assist others are essential. Basic computer skills are necessary for processing ticketing and reservations. Punctuality and reliability are also crucial for maintaining a high standard of customer service.

• Experience

  0 - 1 Years

• No. of Openings

  55

• Education

  10th Pass

• Role

  Airline Customer Service Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation

• Face Interview Location

  kolkata