Freshers For Airlines Executive - Dhanbad

As an Airlines Executive, you will play a crucial role in providing excellent customer service to passengers and assisting in their travel plans. Your main goal will be to enhance the travel experience while ensuring smooth operations within the airline.

Key Responsibilities:

1. Customer Assistance: You will greet passengers, answer their queries, and help them with check-ins, boarding procedures, and luggage handling to ensure they have a pleasant journey.

2. Ticketing and Reservations: You will be responsible for processing ticket bookings, cancellations, and changes, ensuring accuracy and timely updates in the airline system.

3. Flight Information Management: You will provide up-to-date flight information, including schedules, delays, and cancellations, keeping passengers informed and helping them make necessary adjustments.

4. Complaint Resolution: You will address customer complaints and feedback efficiently, working to resolve issues and improve the overall travel experience.

Required Skills and Expectations:

Candidates should have a high school education (10th pass) and a willingness to learn. Strong communication skills are essential for interacting with passengers and resolving issues effectively. A good understanding of customer service principles is expected. Additionally, candidates should be detail-oriented, reliable, and able to work well under pressure in a fast-paced environment. Flexibility in working hours and a team-oriented mindset will be important in this role.

This position is ideal for those looking to start their career in the aviation industry.

• Experience

  0 - 1 Years

• No. of Openings

  65

• Education

  10th Pass

• Role

  Airlines Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata