We are looking for an Airlines Executive to join our team in Dhanbad. The ideal candidate should be passionate about the aviation industry and eager to learn. This is a full-time position, and employees will work from the office.
Key Responsibilities:
- Customer Support: Assist customers with inquiries related to flight bookings, cancellations, and itinerary changes, ensuring a positive travel experience.
- Ticket Reservations: Help passengers with booking tickets through our systems, guaranteeing all details are accurate and complete.
- Flight Information Management: Provide timely information about flight schedules, delays, and baggage handling to keep passengers informed.
- Problem Resolution: Address and resolve issues that may arise during the booking process or while customers are traveling, ensuring quick and effective solutions.
- Administrative Tasks: Perform various administrative duties, such as maintaining records and updating customer databases, to ensure smooth operations.
Required Skills and Expectations:
The candidate should have a minimum of a 10th-grade education and ideally have some exposure to customer service. Basic computer skills are necessary to manage booking systems and databases efficiently. Strong communication skills are important for interacting with customers clearly and politely. The candidate should be comfortable working in a fast-paced environment and possess strong problem-solving abilities to handle customer issues effectively. Being a team player is essential, as collaboration with other staff members will contribute to the overall success of the airline operations.
This role is perfect for someone looking to start their career in the airline industry and is enthusiastic about providing excellent customer service.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Airlines Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata