As an Airport Executive, you will play a crucial role in ensuring the smooth operation of airport activities while providing excellent customer service.
**Key Responsibilities:**
- **Customer Service:** Assist passengers with their queries and provide information about flights, baggage, and airport facilities to enhance their travel experience.
- **Ticketing and Check-in:** Help passengers with ticket bookings, check-in procedures, and boarding processes to ensure a seamless travel experience.
- **Baggage Handling:** Support the management of baggage by guiding passengers on baggage drop and retrieval, ensuring all luggage is safely loaded and unloaded.
- **Safety and Security:** Follow airport safety protocols and assist security personnel in maintaining a secure environment for all passengers and staff.
- **Communication:** Liaise with various airport departments, such as operations and security, to ensure effective coordination during peak and off-peak hours.
- **Problem Resolution:** Address and resolve passenger complaints or concerns quickly and efficiently, promoting a positive atmosphere within the airport.
**Required Skills and Expectations:**
Candidates should have a minimum education of 10th grade. A proactive attitude and willingness to learn are essential, especially for those with little to no experience. Strong communication skills in English and local languages will be important for interacting with passengers. Basic computer knowledge is preferred for handling ticket systems and databases. Being personable and helpful will aid in providing the best service to airport visitors. Candidates should also be ready to work in a busy environment and adapt to changing situations.
Experience
0 - 1 Years
No. of Openings
25
Education
10th Pass
Role
Airport Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, Food/Meals, Accommodation, Two-way Cab