Customer Care Executive 12th Pass Jobs in Bhopal

We are looking for a BPO Executive in Bhopal, India, who will handle customer service tasks and support our business operations. This is a full-time position, ideal for individuals with 0 to 2 years of experience and a minimum qualification of 12th pass.Key Responsibilities:1. **Customer Support**: Interact with customers through phone calls or chat to address inquiries and resolve issues promptly. You will be the first point of contact, ensuring a positive experience.2. **Data Entry**: Accurately enter customer information and maintain data records in our systems. Attention to detail is crucial in this task.3. **Problem Solving**: Assist customers in troubleshooting and provide solutions to their queries. You will need to think on your feet to address various scenarios that arise.4. **Team Collaboration**: Work closely with team members and supervisors to achieve daily targets and ensure smooth operations. Communication and teamwork will be essential parts of this role.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written. An ability to handle stressful situations calmly is necessary for customer interactions. Familiarity with basic computer applications is important for data entry tasks. A proactive attitude, willingness to learn, and adaptability to new challenges are highly valued. Since this position requires working from our office, punctuality and a strong work ethic are expected.

Job Summary:The Office Assistant provides administrative and clerical support to ensure smooth daily operations of the office. This role includes managing files, handling correspondence, assisting departments, and performing routine office tasks efficiently and accurately. The position requires strong organization, communication, and multitasking abilities.Key Responsibilities: Administrative SupportPerform general clerical duties such as filing, photocopying, scanning, and printing documents.Maintain and organize company records, files, and documents (both physical and digital).Assist in preparing reports, letters, and other office documents.Handle incoming and outgoing mail, emails, and courier services.Support management and other staff with daily administrative requirements. Coordination & SchedulingSchedule and coordinate meetings, appointments, and conference calls.Maintain calendars and assist in planning events or travel arrangements.Record meeting minutes and distribute them as required. Office OperationsMonitor and maintain office supplies and inventory.Ensure office equipment (printers, fax machines, etc.) is in working condition.Coordinate with housekeeping and maintenance teams for office cleanliness and functionality. Front Office & CommunicationAnswer phone calls, respond to inquiries, and direct calls to appropriate personnel.Welcome and assist visitors courteously and professionally.Maintain good communication between departments and external contacts. Support to ManagementAssist senior executives or managers in organizing documents, meetings, and communication.Prepare simple reports, spreadsheets, and presentations when required.Maintain confidentiality with sensitive company and employee information.Required Skills & Competencies:Excellent verbal and written communication skills.Strong organizational and time management skills.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Attention to detail and ability to multitask effectively.Professional behavior and customer service orientation.Dependability, integrity, and discretion in handling confidential information.Ability to work independently and as part of a team.Qualifications:Education: Minimum 10+2 or Graduate in any discipline.Experience: 02 years of experience in office administration or clerical work (freshers may apply).Technical Knowledge: Basic computer and email handling skills required.Work Environment:Office-based, typically standard working hours (may vary by organization).May involve occasional overtime or weekend work for special events or deadlines.

Job DetailsLocation: Paytm office, Plot no. 20-A/R 2nd floor, above SIDBI bank in front of aakash institute, Zone 2 Maharana Pratap Nagar, Bhopal , Madhya Pradesh, 462011Employment Type: Permanent Employment (Full-time)Work Type: on-siteNo of Openings: 100Created At: 29 August 2025Updated At: 25 September 2025Salary: ,INR 16000 - 21000 / monthlyApplication Deadline: Not specifiedDescription:Job Summary:Paytm is seeking enthusiastic and customer-focused Field Executives to join our Service Department across various locations in Madhya Pradesh. This is a service-oriented role, not a sales position. You will visit merchants and help resolve product-related issues while ensuring smooth usage of Paytm services and devices.Key Responsibilities:1. Service Support Tasks:Visit customers for servicing of Paytm deviceReplace faulty Soundbox / QR Code.Replace non-working EDC (Card Swipe) machines.Assist customers in activating and using Paytm services.Reactivate services for old or inactive Paytm users (win-back).2. Cross-Selling & Onboarding:Educate merchants about:Gold SIPLoan and Insurance productsConduct Welcome Visits for newly onboarded loan merchants.Daily Target:Complete 10+ tasks per day, combining both service and cross-sell activities.Salary & Benefits:21,000 CTC16,500 In-Hand SalaryAdditional Incentives based on task performanceCandidate Requirements:Good communication and customer handling skillsMust own a SmartphoneMust have a Bike and a Valid Driving LicenseMobile number must be linked to Aadhaar and Bank AccountWhy Join Us?Fixed salary with performance-based incentivesOpportunity to work with one of Indias leading digital platformsHands-on field experience and career growth in the service domainSkills:SalesMarketing00Experience: Not specifiedQualification Requirements: 12thAbout the CompanyName: PaytmAddress:Area: BhopalCity: Madhya PradeshPincode: 462011Street: Paytm office, Plot no. 20-A/R 2nd floor, above SIDBI bank in front of aakash institute, Zone 2 Maharana Pratap NagarLocation Link: View on MapHiring Need: Immediate

Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations

Airport Ground Staff are responsible for ensuring the smooth operation of airport and airline services for passengers and cargo. They work in various roles such as Ground Handling Staff, Ground Staff Supervisor, Airport Executive, Customer Support, Customer Care Representative, Guest Relations Manager, Front Desk Officer, Lounge Executive, Air Ticketing Staff, Airport Manager, and Airport Staff.Responsibilities:- Greeting passengers and providing them with information about flights, services, and airport facilities

Hiring for 76 Job Opportunities in Airport Executive For Freshers Jobs in Hyderabad, Chennai, Visakhapatnam, Kochi/Cochin, Mumbai, Pune, Bhopal, Indore, Jammu, Hubli, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Ed, BAMS, Bachelor of Hotel Management with Good knowledge in Ground Staff, Air Ticketing, Air Cargo, Air Freight, Air Traffic Control, Air Hostess, Air Pollution Control, Air Ticketing Reservation, Cabin Attendant, Flight Attendant, Flight Engineer, Flight Reservation, Flight Supervisor, Flight Steward, Airline Operations, Airlines Executive, Airline Customer Service, Airlines Transition Captain, Airline Ramp Executive, Airport Ticketing, Airport Cargo, Airport Staff, Airport Ramp, Airport Representative, Airport Supervisor, freshers, 12th Pass, Basic Computer Skills, Security Person etc.

We are looking for 35 Airport Passenger Service Associate Posts in Guwahati, Raipur, Chhattisgarh, Bhopal, Imphal, Agartala, Visakhapatnam, Vadodara, Coimbatore, Mumbai, Chennai, with deep knowledge in Airport Ticketing, Airport Operation, Airport Cargo, Airport Ramp, Airport Staff, Airport Executive, Airport Representative, Airport Manager, Airport Supervisor, Airport Cargo Loader, Airline Customer Service, Airline Ground Staff, Airlines Cabin Crew, Airlines Transition Captain, Airline Ramp Executive, Aviation Security, Flight Engineer, Flight Attendant, Flight Reservation, Flight Steward and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, BAMS, Bachelor of Hotel Management.

We are looking for a dedicated and organized Back Office Executive to join our team in Bhopal. This role is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. You will support daily operations with various administrative tasks. Key Responsibilities:1. **Data Entry**: Accurately input and maintain data in databases to ensure information is current and reliable.2. **Documentation**: Prepare and manage important documents, ensuring they are organized and accessible for the team.3. **Customer Support**: Assist in responding to customer queries via email or phone, providing necessary information and support as needed.4. **Record Keeping**: Maintain files and records systematically to facilitate easy retrieval, ensuring compliance with company policies.5. **Communication**: Coordinate with other departments to support workflow and improve processes, maintaining clear lines of communication.Required Skills and Expectations:Candidates should possess good typing skills and a basic understanding of Microsoft Office applications, including Word and Excel. Strong attention to detail is essential for accurate data management. Good communication and interpersonal skills are necessary for effective collaboration with team members and customers. The ability to manage time efficiently and prioritize tasks is crucial in meeting deadlines. Applicants must be ready to work full-time from the office and should be enthusiastic about contributing to team success. A positive attitude and willingness to learn are highly valued.

We are looking for a dedicated Customer Care Executive to provide excellent support and assistance to our customers. This is a full-time, work-from-home position based in Bhopal, India, suitable for candidates with little to no experience.As a Customer Care Executive, you will be the first point of contact for our customers. Your primary responsibilities will include responding to customer inquiries through various channels, helping resolve issues, and ensuring customer satisfaction. You will need to listen carefully to understand customers

We are seeking a Back Office Executive to join our team in Bhopal. This role is ideal for candidates with little to no experience who are eager to learn and develop their skills in a supportive environment. Key Responsibilities:- **Data Entry**: Accurately input and maintain data records in our systems. Attention to detail is crucial to ensure that all information is correct and well-organized.- **Document Management**: Organize and manage files, documents, and records efficiently. This includes scanning, filing, and retrieving documents as needed.- **Customer Support**: Assist with customer inquiries via email or chat, providing accurate information and resolving issues promptly.- **Reporting**: Prepare daily, weekly, or monthly reports as required to help track the performance of various processes within the office.- **Communication**: Liaise with different departments to ensure smooth operations and effective communication across the organization.Required Skills and Expectations:- Candidates should have completed at least their 12th grade. Previous experience in an office setting is a plus but not required for entry-level applicants.- Strong attention to detail is important for accuracy in data entry and document management tasks.- Basic computer skills, including proficiency in Microsoft Office Suite, are required.- Good communication skills, both written and verbal, are essential in assisting customers and working with team members.- The ability to work independently and manage time effectively is crucial, especially while working from home.