Face-to-Face For Customer Care Executive Jobs (Freshers)

- Handle incoming calls and inquiries from customers: Customer care executives will be responsible for answering incoming calls and addressing customer inquiries and concerns in a professional and efficient manner.

- Resolve customer issues and complaints: Customer care executives must work to resolve customer issues and complaints to ensure customer satisfaction and retention.

- Provide product information and assistance: It is essential for customer care executives to have a thorough knowledge of the company's products and services to provide accurate information and assistance to customers.

- Maintain customer records and information: Customer care executives will be responsible for updating and maintaining customer records and information in the company's database for future reference.

- Follow up with customers: Customer care executives should follow up with customers to ensure that their issues have been resolved satisfactorily and to gather feedback on their customer service experience.

Skills and Expectations:

- Good communication skills: Customer care executives should have excellent verbal and written communication skills to effectively interact with customers.

- Problem-solving abilities: It is important for customer care executives to have strong problem-solving skills to address customer issues and complaints effectively.

- Patience and empathy: Customer care executives should be patient and empathetic towards customers to provide a positive customer experience.

- Basic computer knowledge: Customer care executives should have basic computer knowledge to navigate through the company's systems and databases efficiently.

- Ability to work independently: As this is a work from home position, customer care executives should have the ability to work independently and manage their time effectively.

• Experience

  Fresher

• No. of Openings

  5

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Media / Entertainment / Broadcasting

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Mukta A2 Cinemas, First Floor Peoples Mall, By Pass Road Bhanpur Bhopal