Array ( [0] => customer-care-assistant [1] => bhopal ) Customer Care Assistant Jobs in Bhopal,Customer Service Assistant Job Vacancies in Bhopal Madhya Pradesh
36

Customer Care Assistant Job Vacancies in Bhopal

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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • MP Nagar Bhopal
Customer Relationship Customer Care Customer Support Customer Handling BPO Voice Telephone Handling Inbound Calls Domestic BPO Customer Service Good Communication Skills Gujrati Language Kannada Language
As a Customer Support Executive, you will be a vital part of our team, helping to ensure that customers receive top-notch service. You will interact directly with customers to assist them with their inquiries and resolve any issues they may have.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions via phone, email, or chat, ensuring that all inquiries are handled efficiently and professionally.- **Resolve Issues:** Handle customer complaints and issues by providing solutions or escalating them to the appropriate department for further assistance.- **Maintain Records:** Keep accurate records of customer interactions, transactions, and feedback to track issues and improve service quality.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions and ensuring their satisfaction.- **Follow Up:** Conduct follow-ups with customers to ensure their issues have been resolved and that they are satisfied with the service provided.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to interact with customers clearly and professionally.- **Problem-Solving Ability:** The role requires you to think quickly and resolve issues effectively, so a solution-oriented mindset is essential.- **Team Player:** Collaboration with colleagues and other departments is important, so you must be able to work well in a team environment.- **Basic Computer Proficiency:** Familiarity with computers and common software applications is necessary to manage customer inquiries and support tools.- **Positive Attitude:** A friendly and patient demeanor is crucial to provide excellent customer service and maintain a positive experience for our clients.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a dedicated Customer Care Executive to provide excellent support and assistance to our customers. This is a full-time, work-from-home position based in Bhopal, India, suitable for candidates with little to no experience.As a Customer Care Executive, you will be the first point of contact for our customers. Your primary responsibilities will include responding to customer inquiries through various channels, helping resolve issues, and ensuring customer satisfaction. You will need to listen carefully to understand customers
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Hoshangabad Road Bhopal
Customer Care Customer Support Customer Service
1. Handle customer queries via calls, chats, or emails in a professional manner2. Provide accurate information and resolve customer issues promptly3. Maintain records of interactions and ensure customer satisfaction
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  • Fresher
  • 1.8 Lac/Yr
  • Bhopal
Customer Relationship Customer Support Customer Service Customer Care Customer Management Customer Handling Customer Communication
- Handle incoming calls and inquiries from customers: Customer care executives will be responsible for answering incoming calls and addressing customer inquiries and concerns in a professional and efficient manner.- Resolve customer issues and complaints: Customer care executives must work to resolve customer issues and complaints to ensure customer satisfaction and retention.- Provide product information and assistance: It is essential for customer care executives to have a thorough knowledge of the company's products and services to provide accurate information and assistance to customers.- Maintain customer records and information: Customer care executives will be responsible for updating and maintaining customer records and information in the company's database for future reference.- Follow up with customers: Customer care executives should follow up with customers to ensure that their issues have been resolved satisfactorily and to gather feedback on their customer service experience.Skills and Expectations:- Good communication skills: Customer care executives should have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving abilities: It is important for customer care executives to have strong problem-solving skills to address customer issues and complaints effectively.- Patience and empathy: Customer care executives should be patient and empathetic towards customers to provide a positive customer experience.- Basic computer knowledge: Customer care executives should have basic computer knowledge to navigate through the company's systems and databases efficiently.- Ability to work independently: As this is a work from home position, customer care executives should have the ability to work independently and manage their time effectively.
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  • 2 - 5 yrs
  • 2.8 Lac/Yr
  • Bhopal
Customer Care Customer Service Customer Handling Customer Relationship Customer Management Problem Management Customer Support MS CRM Interpersonal Skills Convincing Power Service Marketing
As a Customer Relationship Manager, your primary responsibilities will include building and maintaining strong relationships with customers, addressing their inquiries and concerns, and ensuring customer satisfaction. You will be responsible for managing customer accounts, tracking customer interactions, and providing prompt and effective solutions to any issues that arise. Additionally, you will collaborate with the sales team to identify new business opportunities and help retain existing customers. The ideal candidate for this role should have at least 2-5 years of experience in a customer service or related role. A high school diploma or equivalent education is required. Excellent communication skills, both written and verbal, are essential for effectively interacting with customers and internal teams. Strong problem-solving abilities and the ability to work well under pressure are also important qualities for success in this role. As a female candidate, you will bring a unique perspective and approach to building strong relationships with customers. This is a full-time position located in Bhopal, India, with the expectation of working from the office.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Hoshangabad Road Bhopal
Customer Care Cons Customer Guidance Chat Support Customer Relationship
Minimum Education: 12th PassExperience: Freshers & Experienced both can applyAge: 18-30 yearsGender: Both Male & Female allowedSkills Required: Good English & Hindi communication skills, Typing speed: 18-30 WPM (for chat process)Category: Customer Support - BPO / VoiceJob Type: Full-TimeWork Type: Work from OfficeContact: 8982347687Job Types: Full-time, Fresher
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Documentation Record Keeping Data Entry Clerical Support Scheduling Manpower Handling Front Desk Support Front Desk Officer Inventory Management Email Support Executive Communication Database Management System Organizational Skills Time Management Teamwork Customer Service Orientation Adaptability Confidentiality
Job Summary:The Office Assistant provides administrative and clerical support to ensure smooth daily operations of the office. This role includes managing files, handling correspondence, assisting departments, and performing routine office tasks efficiently and accurately. The position requires strong organization, communication, and multitasking abilities.Key Responsibilities: Administrative SupportPerform general clerical duties such as filing, photocopying, scanning, and printing documents.Maintain and organize company records, files, and documents (both physical and digital).Assist in preparing reports, letters, and other office documents.Handle incoming and outgoing mail, emails, and courier services.Support management and other staff with daily administrative requirements. Coordination & SchedulingSchedule and coordinate meetings, appointments, and conference calls.Maintain calendars and assist in planning events or travel arrangements.Record meeting minutes and distribute them as required. Office OperationsMonitor and maintain office supplies and inventory.Ensure office equipment (printers, fax machines, etc.) is in working condition.Coordinate with housekeeping and maintenance teams for office cleanliness and functionality. Front Office & CommunicationAnswer phone calls, respond to inquiries, and direct calls to appropriate personnel.Welcome and assist visitors courteously and professionally.Maintain good communication between departments and external contacts. Support to ManagementAssist senior executives or managers in organizing documents, meetings, and communication.Prepare simple reports, spreadsheets, and presentations when required.Maintain confidentiality with sensitive company and employee information.Required Skills & Competencies:Excellent verbal and written communication skills.Strong organizational and time management skills.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Attention to detail and ability to multitask effectively.Professional behavior and customer service orientation.Dependability, integrity, and discretion in handling confidential information.Ability to work independently and as part of a team.Qualifications:Education: Minimum 10+2 or Graduate in any discipline.Experience: 02 years of experience in office administration or clerical work (freshers may apply).Technical Knowledge: Basic computer and email handling skills required.Work Environment:Office-based, typically standard working hours (may vary by organization).May involve occasional overtime or weekend work for special events or deadlines.
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Customer Relationship Customer Service Customer Handling Customer Communication
- **Customer Relationship:**Creating and maintaining positive relationships with customers to ensure their satisfaction and loyalty.- **Customer Service:**Providing excellent service to customers, addressing their queries, resolving complaints, and catering to their needs effectively.- **Customer Handling:**Interacting with customers in a professional and courteous manner, understanding their requirements, and providing prompt solutions.- **Customer Communication:**Effectively communicating with customers through phone calls, emails, and other channels to address their concerns, provide information, and build rapport.- **Required Skills and Expectations:**1. Excellent communication skills to interact with customers effectively and convey information clearly.2. Strong interpersonal skills to build and maintain positive relationships with customers.3. Problem-solving abilities to address customer queries and resolve issues promptly.4. Patience and empathy to deal with customers in a courteous and understanding manner.5. Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously.6. Basic computer skills to input customer information, access relevant data, and respond to queries efficiently.
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  • 0 - 1 yrs
  • Bhopal
Customer Support Cold Calling BPO Non Voice Voice Process Verification Process Virtual Assistant Lead Generation Customer Care
Requirement Smartphone + good internet + 2-3 hour daily
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Bhopal
Customer Relationship Customer Service Voice Process
Collect the EMI of mPokket via calls and convince the customer for repayment with company norms
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Voice Process Customer Relationship Customer Service Customer Support Inbound Outbound Sales English Language Good Communication Customer Calling
Job DescriptionCompany: Altruist Technology Pvt. Ltd.Location: IndoreProcess: Airtel BroadbandNo. of Openings: 100Qualification: Undergraduate/Graduates (15 years of education)Experience: Freshers/ExperiencedLanguages: English + HindiSalary: 11,300/- Take home (Stipend + Incentive)Post-Certification Bonus: 250 (One-time, after Certification clearance)Incentives:Retention Bonus (Monthly)90 to 180 Days: 500180 to 270 Days: 750270 to 365 Days: 1,000365 Days & Above: 1,200Performance Incentives (Monthly): 2,000Shift Timings:Boys: Rotational ShiftsGirls: 6 AM to 8 PM (Any 9-hour shift)Week Off: 1 Rotational Week OffInterview Rounds (Total 5-6 hours schedule):HR InterviewOperations RoundAssessment Test (1 Hour)Client RoundRoles and Responsibilities:Building and maintaining relationships: Establish and nurture profitable relationships with key customers.Team Relationship Management: Oversee customer relationships managed by your team.Customer Query Resolution: Resolve customer queries swiftly and efficiently.Understanding Individual Needs: Comprehend and address the specific needs of individual customers.Leadership Skills: Lead and collaborate with the team to ensure customer satisfaction.Positive Attitude: Maintain a customer-focused and positive attitude.Skills Required:Communication Skills: Excellent verbal communication skills in both English and Hindi.Self-motivated: Proactive and goal-oriented mindset.Join Altruist Technology Pvt. Ltd. for a rewarding career with growth opportunities and incentives! Apply now for an exciting journey with Airtel Broadband.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Bhopal
Computer Outbound Calling Customer Handling Call Center Customer Support Customer Service Customer Care
We're Urgently HiringCompany : Magnum Group Job Role: Customer support associate - Bhopal locationDesignation: Customer support associate Salary: 12000 CTC + Incentives 1month training period stipend 5kJob Description Minimum education qualification should be 12th Pass English / Hindi communication skill Male/Female both can apply.. Shift ( 8am-5pm, 9am-6pm, 10am-7pm )Job Location - Magnum Group 1st floor Ashima mall Hoshangabad Road Bhopal
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Danish Nagar Bhopal
Customer Relationship Customer Care Customer Support Customer Handling Customer Service Outbound Calling
Company Name - Magnum GroupDesignation - Customer Support AssociateShift - Rotational 9Hrs (8am to 7pm Window)
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Bhopal
Customer Service Voice Process Inbound English Language Domestic Calling Rotational Shifts
Roles and Responsibilities: - Take ownership of customer issues, troubleshoot problems and see them through to resolution, escalate unresolved issues to the appropriate internal teams, collect prompt and accurate from customers, document knowledge in the form of resolutions articles, master the use of helpdesk software.Premium Aviation Process: - Customer Service Associates (inbound voice)We require candidates who are Graduates or 12th Passed. Process - Customer service associates (No Sales/Voice Process)Requirement: - English Comms are mandatory.Work from OfficeInterested candidates can call on this number 6263550984 (Rachita)Shift timing - Rotational shift includes night shift ,6 days of working and one day week off(rotational)Salary:-Salary: - INR 12500-13500/- In-HandPerks and benefitsIncentives (Starting from 3500/- to 5000/-)Cab Facility for Night shifts & Early morning shifts.Free flight tickets for you and your dependants after completing 6 months
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International Voice Support

Hiringepics Training and Placement

English Customer Associate Customer Care Service International BPO International Process Chat Support Email Support Voice Process
Perks :- 14 days accommodation will be given with tickets & relocation bonus.Freshers & experience all can apply.Responsibilities and DutiesProvide customer support via phone calls for international customers, in multiple languages.Troubleshoot customer queries and requests.Manage customer expectations and ensure customer satisfaction.Document customer interactions for review and follow-up.Utilize computing and technical expertise to respond to customer inquiries.Regularly review customer feedback and take measures to improve customer service.Inform customers on the steps to follow to exploit services of the company.Job BriefHandle customers problems, enquires, and complaints in a professional and timely manner.Provide support to customers in multiple languages via phone, email, or chat.Recognize and refer potential complaints that require support from supervisors.Ensure that customer queries are addressed in a timely and accurate manner.Regularly update customer database with accurate information.Requirements and SkillsStrong ability to communicate in multiple languages.Excellent problem-solving and customer service skills.Good working knowledge of computers and telephone systems.Patience with customers and ability to handle tough situations.Ability to work in shifts including nights, weekends, and holidays.
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Customer Care Executive

HTI Manpower Outsourcing Services Pvt. Ltd.

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Bhopal
Customer Management Customer Relationship Customer Service Customer Care Customer Handling Customer Communication
Hiring for CUSTOMER SUPPORT EXECUTIVE NO TARGET Male and Female both are EligibleWork from office Full time jobWork: Handling queries of customer.Shift: Rotational Shift with Cab facilityQualification: 12th pass with basic English communicationAge: 18 to 30 Years OnlySalary: 12000-13500 in hand salary per month.
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Communication Human Resource Intern Customer Relationship Voice Process Customer Service Outbound Calling Inbound Voice Process Customer Calling Good Communication English Language Customer Support Outbound Sales Inbound Process
Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Chinar Fortune City Bhopal
Communication Customer Care Customer Support Operations Customer Support Voice Process
Exciting Opportunity Alert! Join Magnum Group as a Customer Support Associate in the Government e-Market Process! Position: Customer Support Associate Process: Government e-Market Salary: 14K to 15K in hand Stipend: 7.5K for the first 30 days Requirements: Graduate candidate required, with 6 months of experience. Immediate joiners preferred! Send Resumes: 91-8349084063 or shine.koshy@magnumgroup.co.in Don't miss out on this fantastic opportunity to join our dynamic team and make a difference! Apply now!
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Customer Service Support

Job Update India

  • 0 - 4 yrs
  • 3.5 Lac/Yr
  • Bhopal
Complaints Customer Care
**Job Title:** Customer Care Executive (Work from Home) **Salary Range:** 12,000 - 25,000 per month Job Description:**We are looking for a **Customer Care Executive** to provide excellent customer support while working from the comfort of your home. The role involves handling customer queries, complaints, and providing product/service information. You will be the companys first point of contact for customers, ensuring a smooth and pleasant experience.### **Key Responsibilities:**- Handle inbound and outbound calls professionally.- Resolve customer queries via phone, email, and chat.- Provide accurate information about products and services.- Troubleshoot issues or escalate them to relevant teams.- Maintain a high level of customer satisfaction by addressing concerns promptly.- Keep records of customer interactions and actions taken.- Ensure timely follow-ups on pending issues.### **Key Requirements:**- **Educational Qualification:** Minimum qualification 12th pass or equivalent. Graduates are preferred.- **Experience:** Freshers and experienced candidates are welcome.- **Communication Skills:** Excellent verbal and written communication in [specify language(s), e.g., English/Hindi].- **Technical Skills:** Basic computer knowledge and typing skills.- Ability to work in shifts, if required.- A reliable internet connection and a laptop/desktop.### **Benefits:**- Work from home flexibility.- Opportunity for career growth and development.- Incentives based on performance.**Working Hours:** Full-time, flexible shifts based on business requirements.We are looking for a Customer Care Executive to provide excellent customer support while working from the comfort of your home. The role involves handling customer queries, complaints, and providing product/service information. You will be the companys first point of contact for customers, ensuring a smooth and pleasant experience.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Bhopal
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a Chat Support Executive to provide excellent customer service through online chat. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience for every user.Key Responsibilities:1. **Customer Assistance**: Respond to customer queries promptly and accurately via chat, creating a friendly space for communication.2. **Issue Resolution**: Identify and troubleshoot problems faced by customers, guiding them toward solutions and ensuring their satisfaction.3. **Product Knowledge**: Maintain a strong understanding of the company
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Cold Calling Customer Communication Call Center
Job Openings for 808 Customer Care Executive Jobs for Freshers in Delhi, Gurgaon, Chandigarh, Jalandhar, Amritsar, Lucknow, Gwalior, Patna, Bhopal, Alwar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, Cold Calling, Customer Communication, Call Center etc.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
Job Openings for 710 Customer Care Executive Jobs for Freshers in Delhi, Lucknow, Bhopal, Indore, Gwalior, Amritsar, Jalandhar, Gurgaon, Chandigarh, Patna City, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, International BPO, Customer Communication, Cold Calling, Call Center etc.
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