158

Customer Care Executive 12th Pass Fresher Jobs in Delhi

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team. This role is ideal for individuals who are eager to assist customers and solve their inquiries from the comfort of their home. Whether you're a fresh graduate or have some experience, we welcome your application.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will handle various customer questions through phone, email, or chat, ensuring they receive accurate and timely responses.n n- Problem-Solving: Address customer issues effectively by understanding their concerns and providing appropriate solutions.nn- Maintaining Records: You will keep detailed records of customer interactions and transactions to ensure a smooth workflow and help in follow-ups.nn- Collaborating with Teams: Work closely with other team members to ensure a seamless customer experience and resolve any escalated issues.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills in English and a friendly demeanor when interacting with customers. A basic understanding of computers and the ability to navigate different software applications are essential. You should be a proactive learner with a positive attitude, willing to adapt to various customer needs. We value teamwork, so reliability and the ability to collaborate with colleagues are important qualities for this role. An eagerness to grow and learn from feedback is also highly encouraged.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills Airport Manager Airport Representative Airport Ticketing Airport Operation Airport Staff Airport Executive Airport Ramp Airport Cargo Airport Supervisor
We are seeking a dedicated Airline Customer Service Executive in Delhi, India. This full-time position is ideal for candidates with 0 to 5 years of experience who have completed at least the 10th grade. The role involves assisting customers with their airline needs and providing exceptional service.nnKey Responsibilities:nn1. Customer Assistance: Respond promptly to customer inquiries regarding flight schedules, bookings, and travel policies, ensuring a positive travel experience for every passenger.nn2. Issue Resolution: Address and resolve customer complaints or issues effectively, maintaining a calm demeanor and striving for customer satisfaction.nn3. Information Sharing: Provide accurate information about airline services, including baggage policies and flight delays, to ensure customers are well-informed.nn4. Booking Support: Assist customers in making, changing, or canceling their flight reservations, ensuring smooth transactions and adherence to airline protocols.nn5. Collaboration: Work closely with other team members and departments to coordinate and enhance customer service delivery.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills, both verbal and written, enabling clear interactions with customers. A friendly and approachable attitude is essential, as is the ability to work well under pressure. Strong problem-solving capabilities and a customer-centric mindset are crucial for success in this role. Candidates should also be comfortable working in a fast-paced office environment and be willing to learn and adapt to different situations.
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  • Fresher
  • 1.3 Lac/Yr
  • Laxmi Nagar Delhi
Customer Calling Customer Relationship Customer Care Customer Service Customer Support
We are looking for a Customer Support Executive to join our team in Laxmi Nagar, New Delhi. The candidate will be responsible for assisting customers and retailers, resolving queries, providing product-related support, and ensuring a smooth customer experience.Key ResponsibilitiesHandle customer and retailer queries through phone, WhatsApp, chat, and other communication channels.Understand customer issues and provide appropriate solutions.Assist customers with queries related to EMI, device management, and SKB Finsecure services.Coordinate with internal teams to resolve technical or service-related issues.Follow up on pending customer queries and ensure timely resolution.Maintain proper records of customer interactions and complaints.Explain products, features, and processes clearly to customers.Provide professional and polite communication at all times.Escalate complex issues to the appropriate department when required.Maintain a positive relationship with customers and retailers.RequirementsFreshers are welcome to apply.Good communication skills in Hindi and English.Basic computer knowledge.Comfortable using WhatsApp, email, and other communication tools.Good listening and problem-solving skills.Positive attitude and willingness to learn.Ability to handle customers professionally.Candidates should be comfortable working from the Laxmi Nagar, New Delhi office.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Najafgarh Delhi
Customer Support Telephone Handling Customer Relationship Customer Service Good Communication Skills
We are looking for a dedicated and enthusiastic Customer Support Executive to join our team in Najafgarh. This role is crucial in providing excellent customer service and ensuring customer satisfaction. Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming calls, chats, and emails from customers, providing answers and solutions to their questions and concerns.- Resolve Issues: Identify customer problems and resolve them quickly, keeping the customer informed throughout the process.- Maintain Customer Records: Update and maintain customer information in our system to ensure accurate records and follow-up.- Provide Product Knowledge: Share detailed information about our products and services, assisting customers in making informed decisions.- Follow Up with Customers: After resolving their issues, reach out to customers to ensure their satisfaction and gather feedback for improvement.- Collaborate with Team Members: Work closely with your peers and other departments to share insights and enhance overall customer experience.Required Skills and Expectations:- Candidates must be female and have completed at least the 12th grade.- Strong communication skills are essential, with the ability to speak clearly and effectively with customers.- Basic computer skills, including familiarity with MS Office and customer relationship management (CRM) software, are required.- A friendly and patient demeanor is expected, as you will be interacting with diverse customers.- Previous experience in customer support is a plus, but not mandatory; all freshers are welcome to apply.- Candidates should exhibit a strong desire to help others and a dedication to providing exceptional service.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Okhla Delhi
Customer Relationship Customer Care Customer Support Customer Handling Cold Calling
We are seeking a dedicated Customer Care Executive to join our team in Okhla. The ideal candidate should have a strong commitment to providing excellent service to our customers.Key Responsibilities:- Respond to Customer Queries: Handle incoming calls, emails, and messages from customers to address their questions or concerns in a timely and professional manner.- Provide Product Information: Offer detailed information about our products and services to help customers make informed decisions.- Resolve Issues: Identify and resolve customer issues or complaints by following established procedures, ensuring customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and transactions using our database system for future reference.- Collaborate with Team Members: Work closely with other team members to ensure a seamless customer experience and share insights on customer feedback.- Follow Up with Customers: Reach out to customers as needed to ensure their issues are resolved and they are satisfied with our services.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is crucial to establish trust and rapport. Basic computer skills, including proficiency in Microsoft Office applications, are necessary for managing customer data. Attention to detail, patience, and the ability to work well under pressure in a fast-paced environment are essential. A positive attitude and a willingness to learn will contribute to success in this role.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • New Ashok Nagar Delhi
Customer Care Solving Queries Client Solutions
We are seeking a dedicated Chat Support Executive to join our team in New Ashok Nagar, Delhi. This full-time position is ideal for individuals looking to start their career in customer service.As a Chat Support Executive, you will be responsible for assisting customers through online chat. You will address their inquiries, resolve issues, and provide information about our products and services. Your role is to ensure a positive customer experience and help maintain our high standards of service.Key Responsibilities:1. Customer Interaction: Engage with customers via chat, responding promptly to their questions and concerns.2. Issue Resolution: Analyze customer issues and provide appropriate solutions or escalate complex problems to the relevant departments.3. Product Knowledge: Gain and maintain a thorough understanding of our products and services to assist customers effectively.4. Documentation: Record customer interactions accurately in our database for tracking and quality assurance.5. Feedback Collection: Gather customer feedback to help improve services and identify areas for enhancement.Required Skills and Expectations:Candidates should possess excellent written communication skills, along with a friendly and approachable demeanor. Basic computer skills are necessary, including proficiency in typing. An eagerness to learn and adapt in a fast-paced environment is crucial, along with the ability to remain calm and composed under pressure. The ideal candidate will be a team player and exhibit a strong commitment to customer satisfaction.
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  • Fresher
  • Delhi
Customer Relationship Customer Handling Customer Care
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and handling inquiries effectively. Your primary responsibility will be to provide support and assistance to customers while working from home. Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions and provide accurate information, ensuring they feel valued and understood.- Resolve Issues: Address customer concerns and complaints efficiently, aiming for quick resolutions to enhance customer satisfaction.- Maintain Records: Keep detailed records of customer interactions and transactions to track issues and solutions for future reference.- Provide Product Information: Educate customers about products or services, helping them make informed decisions tailored to their needs.- Follow Up: Regularly check in with customers to ensure their issues have been resolved and to gather feedback for service improvement.Required Skills and Expectations:You should have excellent communication skills, both written and verbal, to interact effectively with customers. A positive attitude and patience are necessary to handle various customer scenarios successfully. Being self-motivated and organized is essential for working independently from home. Familiarity with basic computer applications and Internet usage is important for managing customer interactions smoothly. Additionally, being a 10th pass candidate is required, making this role suitable for freshers eager to start their careers in customer service.
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  • Fresher
  • 1.3 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls Inbound Calling Inbound Voice Process Domestic BPO Domestic Calling Domestic Voice Process Domestic Call Center Calling Executive
We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. Key Responsibilities:- Respond to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- Provide Information About Products: It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- Resolve Customer Complaints: You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- Collaborate with Team Members: Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.Required Skills and Expectations:- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.
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Back Office Computer Operator Fresher

Tech Digital Solutions Expertz

  • Fresher
  • 6.0 Lac/Yr
  • Delhi
Data Entry Computer Operator Back Office Executive Typist MS Excel MS Word Data Processing Basic Computer Knowledge Internet Browsing Copy Typing Email Handling Record Keeping Office Administration English Typing Computer Skills. Back Office English Communication Microsoft Excel Tally Back Office Processing Word Payment Followup Internet Tally ERP Customer Calling Online Data Entry Selling Skills Basic Computer Skills Good Communication
The Back Office Computer Operator role involves managing and processing data while ensuring smooth administrative operations from home. This position is perfect for freshers looking to start their careers in a supportive environment.Key responsibilities include:1. Data Entry: Accurately input data into company systems, ensuring information is complete and correct.2. Document Management: Organize and maintain digital files, making sure all documents are accessible and updated.3. Reporting: Assist in compiling reports based on data and information gathered to help with decision-making.4. Customer Support: Respond to inquiries and provide support through email or chat, ensuring a high level of service.5. Routine Maintenance: Regularly check and maintain computer systems to ensure they are operating properly.Required skills and expectations include:- Basic Computer Skills: Must be comfortable with computers and standard office software, including word processors and spreadsheets.- Attention to Detail: Ability to spot errors and ensure data accuracy is critical.- Time Management: Must be able to prioritize tasks and manage time effectively to meet deadlines.- Communication: Clear written and verbal communication skills are necessary for interacting with team members and clients.- Self-Motivation: As this is a work-from-home position, being self-driven and organized is essential for success.This role provides an excellent opportunity for growth and learning in a professional setting.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Delhi
CCE Office Assistant
We are looking for a dedicated and organized Office Assistant to support our daily operations in Delhi. The ideal candidate will be a motivated female individual who has recently completed the 12th grade.Key Responsibilities:- Administrative Support: Assist with day-to-day tasks such as filing, answering phones, and handling office correspondence to ensure smooth office operations.- Data Entry: Maintain accurate records by entering data into computer systems, helping to keep documents and information organized and easily accessible.- Customer Service: Greet visitors and answer inquiries in a friendly manner, providing excellent service and creating a positive experience for clients and guests.- Scheduling: Help manage calendars by scheduling meetings and appointments, ensuring all necessary parties are informed and coordinated effectively.- Office Supplies Management: Monitor inventory levels of office supplies and assist in ordering new supplies when necessary to maintain a well-stocked office environment.Required Skills and Expectations:- A minimum educational qualification of 12th pass is essential. Candidates with prior office experience, even as interns, are encouraged to apply.- Strong communication skills in English and Hindi, both verbal and written, to interact effectively with team members and clients.- Proficiency in basic computer skills, including MS Office applications like Word, Excel, and PowerPoint, to perform various tasks efficiently.- Excellent organizational skills, with the ability to multitask and prioritize tasks to meet deadlines in a fast-paced environment.- A friendly and professional demeanor, along with a willingness to learn and adapt to new tasks and responsibilities.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Good Communication Skills Customer Relationship Customer Care BPO Voice Inbound Calls Chat Support International Voice Process
Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL
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  • Fresher
  • Delhi
Boarding Pass Associate Good Communication Customer Care
Join our team as a Boarding Pass Executive in Delhi, where you will play a crucial role in enhancing the travel experience for our passengers. This position is ideal for freshers, providing an excellent opportunity to start your career in the aviation industry.Key responsibilities include:1. Issuing Boarding Passes: You will be responsible for printing and handing out boarding passes to passengers before their flights. Ensuring accuracy and efficiency is essential in this role.2. Assisting Passengers: Interacting with travelers to answer questions and provide information about their flight details, gate numbers, and boarding procedures, creating a pleasant experience.3. Managing Check-in Procedures: You will help facilitate the check-in process by verifying passenger identification and travel documents, ensuring all requirements are met for a smooth boarding experience.4. Coordinating with Airline Staff: Communicating effectively with other team members and airline personnel to resolve any issues related to boarding passes and check-in processes.To succeed in this role, you should have a positive attitude and strong communication skills. You need to be detail-oriented and able to handle high-pressure situations while maintaining excellent customer service. Being a team player is vital, as you will work closely with colleagues in a fast-paced environment. A completed education up to 12th grade is required, and previous experience is not necessary as training will be provided.
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  • 0 - 2 yrs
  • Female
  • Model Town Delhi
Customer Handling Outbound Calling Customer Service
We are looking for a Customer Care Executive to join our team in Model Town. This role is ideal for a motivated and enthusiastic candidate who loves helping customers and can communicate effectively.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming phone calls, emails, and chat messages from customers to address their questions or concerns promptly.- Provide Product Information: Assist customers by explaining our products and services clearly, ensuring they understand their features and benefits.- Resolve Issues: Handle customer complaints and resolve issues efficiently, ensuring a positive experience for the customer.- Maintain Records: Accurately record customer interactions in our database, helping us keep track of inquiries and the solutions provided.- Follow Up: Reach out to customers after resolving issues to ensure their satisfaction and to gather feedback for improvement.- Support Team Members: Collaborate with colleagues to share insights and improve overall service quality, contributing to a positive team environment.Required Skills and Expectations:- Candidates should have completed at least their 12th grade education.- We are looking for females with 0 to 2 years of experience in a customer service or related role.- Strong verbal and written communication skills are essential to convey information clearly to customers.- A positive attitude and patience are important for effectively dealing with customer inquiries and complaints.- Basic computer skills are required to manage customer records and communicate via email and chat.You should be prepared to work full-time from our office in Model Town. If you are passionate about helping customers and eager to learn, we encourage you to apply.
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Female
  • Delhi
Fresher Customer Care Executive
Girls / Women / Students / Housewives can apply 100% Work From Home Job Mobile & Friendly Work Salary: 80,000 to 1,00,000 Annual Package* Work From Anywhere in India Flexible Timing Available Basic English & Communication Needed Training Support Available Fresher & Experienced Both
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Pitampura Delhi
Good Communication Field Sales Customer Handling
We are looking for a motivated Field Sales Executive to join our team in Pitampura. This role involves engaging with customers directly in the field and providing exceptional service to meet sales targets.Key Responsibilities:- Customer Engagement: Visit potential and existing customers to build strong relationships and understand their needs, ensuring a personalized sales approach.- Sales Presentation: Effectively present our products and services to clients, addressing any questions or concerns they may have to encourage purchasing decisions.- Market Research: Gather information on market trends, customer preferences, and competitor activities to help refine our sales strategies.- Lead Generation: Identify and pursue new sales opportunities through networking and referrals, contributing to the growth of our customer base.- Sales Reporting: Maintain accurate records of sales activities and customer interactions, providing regular updates to management on progress towards sales goals.- Collaboration: Work closely with other team members to share insights and strategies that can improve overall sales performance.Required Skills and Expectations:We are seeking candidates with a passion for sales and customer service. Excellent communication and interpersonal skills are essential, as you will be interacting with various clients. Candidates should demonstrate a willingness to learn and adapt to new situations quickly. Being organized and self-motivated will help you manage your daily tasks effectively. A basic understanding of sales processes and market dynamics is an advantage, but we encourage those with minimal experience to apply, as on-the-job training will be provided. The role is full-time and is suited for female candidates who are eager to build a career in sales.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Laxmi Nagar Delhi
Computer Graphics Outbound Calls Inbound Calls Outbound Calling Customer Care Handling Customer Queries
job profile- customer care executive salary- 20000 per monthexperience- 0-1 yrsskills- inbound call- outbound callcustomer query handlingcomputer graphics customer care executiveloaction- House No. 755. UPPER GROUND Floor, Guru Ram Das Nagar Extension, Laxmi nagar
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Fresher hiring for Customer Support Executive

Orionin A.H.T. Services Pvt Ltd

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Delhi
Customer Service Customer Handling
As a Customer Support Executive, you will be the first point of contact for our customers, helping them resolve issues and providing exceptional service. Your role is crucial in ensuring customer satisfaction and loyalty.Key Responsibilities:1. Assist Customers: Provide support to customers through phone, email, or chat, addressing inquiries and resolving issues promptly and effectively.2. Record Keeping: Maintain accurate records of customer interactions, including complaints and feedback, to improve our services and products.3. Product Knowledge: Understand our products and services to offer accurate information and guidance, helping customers make informed decisions.4. Problem Solving: Identify and troubleshoot customer problems, escalating complex issues to the relevant department when necessary to ensure timely resolutions.5. Follow-Up: Ensure customer queries are resolved by following up on outstanding issues and providing updates to customers regarding their concerns.Required Skills and Expectations:Applicants should have completed at least the 12th grade and possess strong communication skills in both spoken and written English and Hindi. A positive attitude and willingness to help others are essential. Being patient and empathetic towards customers, especially in challenging situations, is key to success in this role. Additionally, candidates should be adaptable, able to work well in a team, and manage their time efficiently to meet customer demands in a fast-paced environment. Previous experience is not required but any background in customer service will be an advantage.
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  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Delhi
Delivery Boy Food Delivery Boys Courier Delivery Boys Delivery Executive Packaging Community Relation Strategic Communication Customer Handling Route Planning Customer Service Delivery Delivery Excellence Shipment Packing Material Coordination Skills Customer Communication Hard Working
We are looking for dedicated Food Delivery Boys to join our team in Delhi. This full-time position is suitable for individuals with a passion for providing excellent service and a love for food. You will play a vital role in ensuring that our customers receive their meals quickly and efficiently.Key Responsibilities:- Deliver Food Orders: Transport food from the restaurant to the customers location in a timely manner. Your speed and efficiency will ensure customer satisfaction.- Check Orders for Accuracy: Before leaving the restaurant, verify that each food order matches what the customer has requested to prevent delivery errors.- Maintain Hygiene Standards: Follow all hygiene and safety protocols during the delivery process to ensure the food remains safe for consumption.- Handle Payments: Collect payments from customers if required and provide receipts, ensuring accurate transactions.- Provide Excellent Customer Service: Greet customers with a smile and address any questions or concerns they may have about their order to enhance their experience.Required Skills and Expectations:- Communication Skills: You should be able to interact positively with customers and colleagues, ensuring a pleasant experience for everyone involved.- Time Management: Ability to manage your time effectively is essential to make timely deliveries and keep customers happy.- Physical Fitness: The job may require lifting and carrying food bags, so a reasonable level of fitness is necessary.- Punctuality and Reliability: Arrive on time for your shifts and be dependable in fulfilling delivery commitments to build customer trust. Ideal candidates will have completed at least the 10th grade and possess a desire to learn and grow in the food delivery industry. Experience is a plus, but newcomers are welcome.
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Fresher hiring for CRM Executive

Ajay Industrial Corporation Limited

  • Fresher
  • 1.8 Lac/Yr
  • Badarpur Delhi
Clinet Handling Customer Handling Customer Care Communication Skills
As a CRM Executive, you will support the management of customer relationships and contribute to the growth and satisfaction of our clients. Your role will involve various tasks to enhance customer experiences and streamline communication.Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, and chat to address their inquiries and provide assistance, ensuring a positive experience.- Data Management: Maintain and update customer data in the CRM system to ensure accurate record-keeping and facilitate effective communication.- Feedback Collection: Gather customer feedback and suggestions to help improve services and products, playing a key role in enhancing customer satisfaction.- Support Sales Team: Assist the sales team by providing them with relevant customer information and insights, helping to drive sales and meet targets.- Reporting: Prepare regular reports on customer interactions and feedback, allowing management to identify trends and make informed decisions.To be successful in this role, you should have strong communication and interpersonal skills to connect with customers effectively. A basic understanding of CRM software is beneficial but not mandatory, as training will be provided. Additionally, attention to detail is essential for managing customer information accurately. Being proactive and having good organizational skills will help you thrive in a fast-paced environment. Freshers who have completed their 12th grade are encouraged to apply.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Naraina Delhi
Basic Computers Good Communication
We are looking for a motivated Customer Care Executive to join our team in Naraina, Delhi. This is a full-time, work-from-home position suitable for candidates with 0 to 1 year of experience and a minimum education of 12th pass. As a Customer Care Executive, you will be the first point of contact for our clients, ensuring they receive excellent support and assistance. Your role will involve addressing customer inquiries, resolving issues, and providing information about products and services.Key Responsibilities:- Respond to Customer Queries: You will interact with customers via phone, email, or chat, providing timely and accurate information to address their questions or concerns.- Resolve Issues: You will troubleshoot customer problems, finding effective solutions to ensure a positive customer experience.- Maintain Customer Records: You will document customer interactions and keep records up to date, ensuring accurate tracking of inquiries and resolutions.- Offer Product Information: You will educate customers about our products and services, helping them make informed decisions.Required Skills and Expectations:Candidates should have strong communication skills in both spoken and written forms, enabling effective interaction with customers. A basic understanding of computer use and familiarity with customer service tools is essential. You should demonstrate a patient and empathetic attitude towards customers while being able to work independently in a remote setting. Good time management skills and the ability to handle multiple tasks are also important for this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Reservation Air Charter Operation Air Pollution Control Air Traffic Control Air Hostess Air Cargo Air Freight Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff G
As an Airport Manager, you will oversee the daily operations of the airport, ensuring a smooth and safe environment for all passengers and staff. This role is crucial in managing various aspects of airport functionality and customer service. Key Responsibilities:- Daily Operations Management: You will supervise airport activities to ensure they run smoothly, addressing any issues that arise throughout the day.- Team Leadership: Managing a team of airport staff, you will provide guidance, assign tasks, and motivate employees to maintain high standards of service.- Customer Service Coordination: You will be responsible for enhancing the passenger experience by addressing complaints and ensuring that all customer inquiries are resolved promptly.- Safety Compliance: Ensuring that all airport operations comply with safety regulations is essential, requiring attention to detail in monitoring procedures.- Collaboration with Agencies: Working closely with local authorities and aviation agencies will be necessary to maintain operational standards and address regulatory requirements.Required Skills and Expectations:Candidates should possess strong leadership skills to effectively manage teams and drive performance. A proactive approach to problem-solving is essential, as unexpected situations may arise. Excellent communication skills will be vital for interacting with staff, passengers, and various stakeholders. Candidates should be organized and able to multitask efficiently in a fast-paced environment. A basic understanding of airport operations and safety regulations will be beneficial in this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Ticketing Customer Service Airline Operations Ground Staff Activities Hospitality Basic Computer Skills Cargo Handling Aviation Aviation Security Personality Development Ground Hostess
We are looking for an Airport Executive in Delhi, India, to support airport operations and enhance passenger experiences. This role is ideal for individuals with 0 to 5 years of experience and only requires a 10th-grade education. Key responsibilities include:1. Customer Assistance: Help passengers with check-in procedures, guide them about flight information, and assist with luggage handling to ensure a smooth travel experience.2. Operational Support: Collaborate with various airport departments, including security and ground staff, to facilitate timely boarding and departures, ensuring compliance with safety regulations.3. Information Desk Management: Provide accurate and timely information to travelers regarding flight statuses, airport facilities, and other inquiries, helping them navigate the airport comfortably.4. Documentation Handling: Manage necessary documentation related to flights, passenger movements, and other operational papers to maintain organized records.5. Team Collaboration: Work closely with team members to solve problems and improve processes, attending briefings to stay updated on airport policies and procedures.To succeed in this role, candidates should demonstrate good communication skills, be friendly and approachable, and exhibit a strong commitment to customer service. A proactive attitude and the ability to work in a fast-paced environment are essential. Being detail-oriented and capable of managing multiple tasks efficiently will enhance performance in this dynamic role.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Laxmi Nagar Delhi
Good Communication Basic Computers
We are seeking a Customer Care Executive to join our team. This role is ideal for recent graduates or individuals looking to begin their career in customer service. You will be working from home, providing assistance and support to our valued customers.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming calls, emails, or chats from customers seeking information or assistance, ensuring prompt and courteous responses.- Resolve Customer Issues: Your primary goal will be to address and resolve customer complaints or concerns effectively, ensuring customer satisfaction and trust.- Maintain Accurate Records: You will document customer interactions and transactions in our system, allowing us to track inquiries and improve our service.- Provide Product Information: You will offer detailed information about our products and services, helping customers make informed decisions.- Follow Up with Customers: After resolving issues, you will follow up with customers to ensure they are satisfied with the resolution and to gather feedback.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, to interact confidently with customers. A proactive approach to problem-solving is essential, as well as the ability to manage time effectively. You should be comfortable using computers and navigating different software applications. A positive attitude and a passion for helping others will greatly contribute to your success in this role. Prior experience is not necessary, but a willingness to learn and adapt is essential.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Badarpur Delhi
Basic Computers Good Communication
We are looking for a dedicated Customer Care Executive to join our team in Badarpur. This is a full-time work-from-home position suitable for candidates who have recently completed their 12th grade and have 0-1 years of experience in customer service.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions and concerns via phone, chat, or email, ensuring timely and accurate information is provided.- Provide Product Information: Assist customers in understanding our products and services, guiding them through features and benefits to improve their experience.- Resolve Complaints: Address customer complaints with empathy, identifying solutions to ensure customer satisfaction and loyalty.- Maintain Records: Document customer interactions and feedback in our system, helping us track performance and improve our services.- Collaborate with Teams: Work closely with other departments to effectively resolve issues and enhance the overall customer experience.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, allowing them to convey information clearly. A customer-centric attitude is essential, as the role focuses on understanding and meeting customer needs. Basic computer skills are required to manage queries and document interactions efficiently. Additionally, one should be able to work independently, manage time effectively, and remain calm under pressure. A willingness to learn and adapt to new challenges in a fast-paced environment will contribute to success in this role.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • New Delhi
Basic Computers Customer Care Typing Skills
We are looking for a motivated Back Office Executive to join our team and support various administrative tasks. This role is suitable for candidates with little to no experience, making it an excellent opportunity for freshers. Key Responsibilities:- Data Entry: Accurately input data into the system to maintain up-to-date records and ensure information is readily available for the team.- Documentation Management: Organize and manage important documents to facilitate easy retrieval and reference, ensuring all paperwork is properly filed.- Customer Support: Assist with customer inquiries via email or online chat, providing prompt and helpful responses to enhance customer satisfaction.- Inventory Monitoring: Track inventory levels and report any discrepancies, helping the team manage supplies effectively and avoid shortages.- Reporting: Create and maintain various reports to provide insights on daily operations, helping the management team make informed decisions.Required Skills and Expectations:The ideal candidate should have a minimum educational qualification of 12th pass. Basic computer skills, including proficiency in MS Office, are essential. Attention to detail and strong organizational abilities are crucial to handle multi-tasking effectively. Good communication skills are necessary for interacting with team members and customers. We expect a positive attitude, willingness to learn, and the ability to work independently from a remote location. Timeliness and reliability in meeting deadlines are also important for this role.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Tele Caller Tele Marketing Executive Customer Focus
We are looking for a Customer Care Executive to join our team, working from home and providing excellent service to our customers. This role is ideal for individuals who are eager to start their careers in customer service. Key Responsibilities:- Answer Customer Inquiries: Respond to customer questions regarding products and services, ensuring clarity and understanding.- Resolve Issues: Address and resolve customer complaints in a friendly and effective manner, maintaining customer satisfaction.- Maintain Records: Document customer interactions and feedback accurately in the company system to track inquiries and resolutions.- Provide Product Information: Educate customers about product features, benefits, and usage, helping them make informed choices.- Follow Up: Reach out to customers after resolving their issues to ensure complete satisfaction and obtain feedback for improvement.Required Skills and Expectations:- Candidates should have completed high school (12th pass) and possess strong communication skills, both verbal and written. - Ability to work independently from home, managing time effectively and maintaining productivity without direct supervision.- Strong problem-solving skills to handle customer issues promptly and professionally.- Familiarity with basic computer applications and the ability to learn new software quickly.- Positive attitude and eagerness to help customers, showcasing patience and empathy in challenging situations.This role allows you to develop your customer service skills and make a real difference for our customers.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive in Delhi, India, to provide exceptional service to our clients. This full-time role is suitable for individuals with 0 to 2 years of experience, and only a 12th-grade education is required.Key Responsibilities:1. Customer Interaction: Engage with customers through various channels, including phone calls, emails, and in-person meetings, to understand and address their needs effectively.2. Problem Resolution: Identify and resolve customer issues promptly by listening actively and providing appropriate solutions or guidance.3. Product Information: Educate customers about our products and services, ensuring they have the necessary information to make informed decisions.4. Record Keeping: Maintain accurate records of customer interactions and transactions to track issues and follow up when necessary.5. Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience and share insights to improve processes.To excel in this role, candidates must possess strong communication skills and a friendly, approachable demeanor. A positive attitude and a willingness to learn are essential, as is the ability to work efficiently under pressure. Candidates should be detail-oriented and have good problem-solving skills to handle customer inquiries and complaints effectively. A basic understanding of computer skills, including familiarity with software applications, will be beneficial in managing customer information efficiently.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Delhi. This position is ideal for recent graduates or those with up to two years of experience in customer service and offers an opportunity to develop your skills while assisting our valued customers.Key Responsibilities: 1. Customer Support: Respond promptly to customer inquiries via phone, email, or chat, ensuring a friendly and professional interaction to resolve issues and answer questions.2. Issue Resolution: Investigate and resolve customer complaints by identifying the problem and providing timely solutions, ensuring customer satisfaction.3. Product Knowledge: Maintain up-to-date knowledge of our products and services to effectively assist customers and provide accurate information.4. Record Keeping: Document customer interactions and transactions in our database, ensuring all records are accurate and updated for future reference.5. Feedback Collection: Gather feedback from customers regarding their experiences and report this information to improve services and customer satisfaction.Required Skills and Expectations: Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. Strong problem-solving abilities are essential for resolving issues swiftly. A basic understanding of customer service principles and practices is preferred, although training will be provided. Candidates should be patient, attentive, and able to work well in a team environment. Being detail-oriented and organized will be crucial for maintaining accurate records and ensuring high customer service standards.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Tally Customer Handling Policy Servicing Bank Reconciliation Cash Handling Cashier Activities Cash Collection Money Transfer Counter Sales Excel Report Preparation Petty Cash Management Fund Transfer Data Management Problem Solving Microsoft Office Customer Service Receptionist Activities Interpersonal Skills Telephone Handling Convincing Power Administrative Skills Coordination Skills Written Communication Front Desk Office Work Presentable Basic Computer Skills
As a Front Office Executive in Delhi, you will be the first point of contact for our clients and visitors, ensuring a warm welcome and a professional atmosphere. This role is ideal for individuals with up to 2 years of experience and a minimum of a 12th-grade education.Key Responsibilities:1. Greeting Guests: You will warmly welcome guests and visitors, providing them with a positive first impression of the company. Your friendly demeanor will help create a welcoming environment.2. Managing Calls: You will answer phone calls efficiently, directing them to the appropriate departments, taking messages when necessary, and ensuring smooth communication.3. Handling Correspondence: You will be responsible for managing incoming and outgoing mail and emails, ensuring all correspondence is organized and responded to in a timely manner.4. Administrative Support: You will assist with various administrative tasks such as filing, data entry, and maintaining office supplies to ensure the front office runs smoothly.5. Scheduling Appointments: You will coordinate appointments and meetings, ensuring all participants are informed and prepared.Required Skills and Expectations:Candidates should possess excellent communication skills in English and Hindi, both verbal and written. Good organizational skills and attention to detail are essential, as is the ability to multitask effectively in a fast-paced environment. A professional appearance and demeanor are crucial, along with a proactive attitude towards problem-solving. Being a team player and adapting to office dynamics will contribute greatly to success in this role.
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