Customer Care Executive 12th Pass Experience Jobs in Gurgaon

As a Customer Care Executive, your role is crucial in ensuring that our customers receive exceptional service and support. You will be the first point of contact for customers, helping them with inquiries and resolving their issues.Key Responsibilities:- Handle Customer Inquiries: Address customer questions and concerns through multiple channels, including phone, email, and chat, ensuring prompt and accurate responses.- Resolve Issues: Identify, troubleshoot, and resolve customer complaints efficiently, taking ownership of each case to ensure customer satisfaction.- Provide Product Knowledge: Educate customers about our products and services, assisting them in understanding features and benefits to enhance their experience.- Maintain Records: Document customer interactions and transactions accurately in the system to ensure proper follow-up and resolution tracking.- Collaborate with Other Teams: Work closely with sales, technical support, and other departments to find solutions and improve the overall customer experience.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to build rapport with customers. A problem-solving attitude is essential as you will need to address various customer issues effectively. Experience in customer service or call center operations is preferred, but not mandatory for those eager to learn. You should be detail-oriented with good organizational skills to handle multiple inquiries simultaneously. Additionally, proficiency in basic computer applications is necessary to log and track customer interactions. A minimum educational qualification of completing the 12th grade is required, along with a willingness to work full-time from our office in Gurgaon.

As a Customer Support Executive, you will play a vital role in providing excellent service to our customers. Your main duties will include:- Responding to Customer Inquiries: You will handle incoming calls, emails, and chat messages from customers seeking assistance, ensuring timely and accurate responses.- Resolving Issues: You will listen to customer concerns, identify problems, and offer appropriate solutions, demonstrating empathy and professionalism throughout the process.- Maintaining Records: You will document customer interactions and solutions provided in our database, ensuring that all information is updated for future reference.- Collaborating with Teams: You will work closely with other departments, such as sales and technical support, to ensure customer needs are met and issues are escalated promptly when necessary.- Providing Product Knowledge: You will educate customers about our products and services, helping them understand features and benefits and ensuring they can make informed decisions.To succeed in this role, you should possess strong communication skills and the ability to work effectively in a team. A positive attitude and a passion for helping others are essential. You should be detail-oriented and capable of multitasking in a fast-paced environment. A minimum educational qualification of 12th grade is required, and no prior experience is necessary, making this an excellent opportunity for fresh candidates. Being a female candidate is preferred for this position.

Job OverviewWe are looking for enthusiastic and responsible Male and Female Gold Loan Executives to join our team. The ideal candidate should have experience in telecalling, lead generation, and gold loan operations, with the ability to accurately assess gold jewellery and assist customers throughout the loan process.EligibilityGender: Male & FemaleQualification: 12th Pass or aboveExperience: 6 months to 2+ years (Freshers with relevant knowledge may also apply)Key ResponsibilitiesAssess gold jewellery for purity (karat), weight, and quality.Perform gold testing using methods such as the touchstone test, acid test, or karat meter.Calculate the value of gold based on current market rates.Verify pledged ornaments for gold loan processing.Maintain accurate records of evaluated jewellery.Ensure the safe handling and secure storage of customer jewellery.Identify fake or adulterated gold items.Assist customers with queries related to gold valuation and loan procedures.Follow company policies, operational guidelines, and security procedures.Handle telecalling activities and generate leads for gold loan services.Required SkillsGood communication and customer handling skills.Experience in telecalling and lead generation.Knowledge of gold appraisal and valuation.Basic computer knowledge.Attention to detail and honesty in handling customer assets.Ability to work in a target-oriented environment.Preferred Experience6 months to 2+ years of experience in Gold Loan, NBFC, Banking, or Financial Services.Contact-9212495094

As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients. Your key responsibilities will include answering customer inquiries via phone, email, and chat, resolving complaints and issues in a timely manner, and maintaining customer satisfaction. You will also be required to document all interactions and escalate complex issues to the appropriate departments. The ideal candidate should have at least 1-3 years of experience in a customer service role, with a minimum qualification of completing 12th grade.

Job Openings for 50 Customer Support Executive Jobs with minimum 1 Year Experience in Gurgaon having Educational qualification of : 12th Pass with Good knowledge in Customer Care, Customer Service, Customer Support, Domestic BPO, Inbound Calls, BPO Voice, Customer Handling, Good Communication Skills etc.

Job Description:We are hiring a Customer Support Executive to handle customer queries, provide solutions, and ensure client satisfaction.Requirements:Strong communication & problem-solving skillsBasic computer knowledgeExperience: Fresher / 1+ year in customer service

Call-Center Executive/BPO (Remote, India) About Company: Yellow Calls is a fast-growing outsourcing call center providing top-tier services like telemarketing, customer support, data collection, and market monitoring. We are expanding our international team and looking for a motivated Business Development Executive to drive new client growth. https://yellowcalls.in/About the RoleAs a BPO Call Center Executive, you will be the first point of contact for our customers and prospects, managing both inbound and outbound interactions. Your mission is to deliver exceptional service, foster strong relationships, and drive business outcomes. This role is vital to our brand reputation and customer retention strategy.Only candidates with Outbound Telesales Cold Calling / Warm Calling Location: Gurugram, Haryana (Hybrid/On-site) Position/Employment type: Remote - Shift Timings: 9:30 to 6:30 Pm & 6:30 to 3:30 Am Salary: 14.000-17.000 Rs Net/month Experience: 1+ years in BPO, call center Key Responsibilities: Make Outbound Calls to potential customers to promote and sell products/services and make feedback. Calls Understand customer needs and offer suitable products/services Follow scripts and sales techniques to persuade customersFollow up with interested prospects to close sales Introduce the company's products or services to customers clearly and persuasively Understand and explain the key features, benefits, and pricing of the product or service being offered. Record and Maintain Customer Data Requirements: Languages: English, Hindi both fluent; Multilingual abilities to support diverse customer demographics are preferable. High school diploma or equivalent; bachelors degree preferred. 12 years of experience in a BPO, call center, or customer service environment. Strong verbal and written communication with excellent active listening ability. Customer-centric attitude with empathy, patience, and adaptability. Effective problem-solving, multitasking, and time management skillsWhat We Offer: Competitive salary with performance bonuses 28 paid vacation daysGrowth in an international, collaborative team Internet costs compensation

Hiring! Hiring! Hiring!Role: Customer Support Executive (Voice/Non-Voice)Location: Noida GurgaonSalary: Upto 35000 CTCTiming:Rotational OffEligibility: UG / Graduate, Freshers welcomeSkills: Basic English, Good communication Walk-in Interview Call/WhatsApp: 9910612027Contact Hr- KajalDrop your cv in this number. Only immediate joiner Apply

What Were Looking For: 13 years of experience in International Customer Support Excellent command over English (spoken & written) Comfortable working night shifts (Cab facility available within 25km radius) Strong communication skills & a customer-first mindset Must have prior experience supporting international clientsWhy Youll Love It Here: Work with a reputed global organization Hassle-free commute with cab facility Grow your career in a supportive and dynamic environment Engage with international clients and build global experience Ready to take the leap?Send your resume to Varsha@varite.com

We are hiring for Job Sales Executive , Sales Cordinator Our Product Telecom ISP

We are looking for 100 International Voice Process Executive Posts in Gurgaon, with deep knowledge in Outbound Calling, Voice Process, International Voice Process, International BPO, International Voice, Customer Care, Good Communication Skills and Required Educational Qualification is : Higher Secondary

We have vacant of 30 Technical Support Executive Jobs in Gurgaon, Noida, Experience Required : 1 Year Educational Qualification : Higher Secondary, Other Bachelor Degree Skill Technical Customer Support, Networking, Computer Networking, Information Technology, Hardware Networking, Network Security, Desktop Support, Troubleshooting Skills, Network Troubleshooting, Technical Services, Laptop Support, Hardware Support, Hardware Troubleshooting, Software Support etc.

good at calling. good communication skills.

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costsTake up other duties as assigned (travel arrangements, schedules etc.)Requirements and skills

Hiring for Customer Support Representative!!Locations: Noida Gurgaon Mumbai Pune Bhopal *must have Excellent Communication Skills*must have Experience in International Bpointerested Can Share Cv Atbhawna@vizhve.com

Roles & Responsibilities Knowing all the details of the product or service offerings. Regularly updating and obtaining the lists of individual contact details. Stay updated with market trends to better serve customers. Identify customer needs and provide solutions through the companys products and services Build and maintain positive relationships with future prospects. Conducting each function with the utmost respect, regardless of the behavior of the other. Keep record of every customer interaction and sales activities. Good Communication skills are required.Qualifications: Must be a Graduate Proven experience in Telecalling Strong interpersonal and communication skills. Creative thinking and problem-solving abilities. Proficiency in MS Office and MS- Excel

Bulk hiring for Customer Service Sal - 17-20kLocation Gurgaon Exp min 6 months work from office interview process walkin

Handling customer inquiries .Providing information about female jems & jewels product .Maintain a positive andprofessional attitude towards customers.Maintain customer interactions and transactionsPost urgent: immediate joiner required

Responsibilities: Inbound/Outbound Calls II Good Communication Inform customers about the company's products/services and offers Manage inbound/ outbound customer calls in a timely manner Generate leads that develop into new customers Identify customer's needs and convince the customer to buy the product/service Gain comprehensive product/service knowledge and clarify information wherever required