BPO Inbound/outbound Call Center Executive

Eurasia Group

call-center executive/bpo (remote, india)

about company:

yellow calls is a fast-growing outsourcing call center providing top-tier services like telemarketing, customer support, data collection, and market monitoring. we are expanding our international team and looking for a motivated business development executive to drive new client growth.



about the role

as a bpo call center executive, you will be the first point of contact for our customers and prospects, managing both inbound and outbound interactions. your mission is to deliver exceptional service, foster strong relationships, and drive business outcomes.

this role is vital to our brand reputation and customer retention strategy.

only candidates with outbound telesales cold calling / warm calling

📍 location: gurugram, haryana (hybrid/on-site)

💼 position/employment type: remote - shift timings: 9:30 to 6:30 pm & 6:30 to 3:30 am

💰 salary: - rs net/month

🧠 experience: 1+ years in bpo, call center

🔑 key responsibilities:

make outbound calls to potential customers to promote and sell products/services and make feedback. calls

understand customer needs and offer suitable products/services

follow scripts and sales techniques to persuade customers

follow up with interested prospects to close sales

introduce the company's products or services to customers clearly and persuasively

understand and explain the key features, benefits, and pricing of the product or service being offered.

record and maintain customer data

✅ requirements: languages: english, hindi – both fluent;

multilingual abilities to support diverse customer demographics are preferable.

high school diploma or equivalent; bachelor’s degree preferred.

1–2 years of experience in a bpo, call center, or customer service environment.

strong verbal and written communication with excellent active listening ability.

customer-centric attitude with empathy, patience, and adaptability.

effective problem-solving, multitasking, and time management skills

what we offer:

competitive salary with performance bonuses 28 paid vacation days

growth in an international, collaborative team

internet costs compensation

• Experience

  1 - 2 Years

• No. of Openings

  1

• Education

  Higher Secondary, Post Graduate Diploma

• Role

  Call Center Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home