CRM Job Vacancies in Vadodara

We are looking for a dedicated Customer Care Executive to join our team based in Vadodara. This is a full-time work-from-home position suitable for fresh graduates who have completed their 12th grade.**Key Responsibilities:**- **Handle Customer Inquiries**: Respond to customer questions and concerns via phone, email, or chat to ensure they receive prompt and accurate information.- **Resolve Issues**: Identify customer problems and work to provide effective solutions, ensuring high levels of customer satisfaction.- **Maintain Records**: Keep detailed records of customer interactions and transactions to help improve service quality and track customer feedback.- **Provide Product Information**: Inform customers about products and services, guiding them through features and benefits to aid their decision-making.- **Follow Up**: Check in with customers after resolving their issues or after purchases to ensure they are satisfied with the service provided.**Required Skills and Expectations:**Strong communication skills are essential for effectively conveying information and understanding customer needs. Candidates should demonstrate a friendly and courteous demeanor while interacting with customers. Basic knowledge of computer applications and the ability to navigate systems quickly will be beneficial. Additionally, good problem-solving skills are crucial for addressing customer complaints effectively. Applicants should be self-motivated and able to work independently from home, managing their time efficiently while maintaining productivity. Adaptability to learn new processes and systems is also important.

Create Feasibility in the System taking required details from Sales Team, follow up with feasibility team to understand the outcome report., Create commercial proposal in auto generated CRM with Inputs from Feasibility, take necessary internal approvals, follow up with the customer for order confirmation

The Sales Manager is responsible for driving revenue growth, building and managing a high-performing sales team, developing market strategies, and ensuring achievement of sales targets. The role involves both strategic planning and hands-on execution in the market.Customer Relationship ManagementMarket AnalysisReporting & PlanningSales & Revenue Growth

We are looking for a motivated and experienced Sales Marketing Executive to join our team in Vadodara. The ideal candidate will have between 5 to 7 years of experience in sales and marketing, with a strong ability to drive growth and build relationships with clients.**Key Responsibilities:**- **Generate Leads:** Identify potential clients and create strategies to reach them, ensuring a strong pipeline of opportunities.- **Client Relationship Management:** Build and maintain long-term relationships with clients by understanding their needs and providing tailored solutions.- **Conduct Market Research:** Analyze market trends and competitor activities to inform marketing strategies and identify new opportunities.- **Develop Marketing Strategies:** Collaborate with the marketing team to design effective campaigns that promote our products and services.- **Sales Presentations:** Prepare and deliver persuasive presentations to potential clients, effectively communicating the value of our offerings.- **Reporting and Analysis:** Track sales performance and prepare reports highlighting achievements and areas for improvement.**Required Skills and Expectations:**The successful candidate should have excellent communication and interpersonal skills to effectively engage with clients. A strong understanding of sales processes and marketing principles is essential. Candidates should also be self-motivated, able to work independently, and possess good analytical skills to assess market conditions. Proficiency in MS Office applications and CRM software is expected, along with a commitment to meeting sales targets and deadlines. Male candidates are preferred for this role.

We are hiring for the position of Back Office Executive in our networking marketing company. The candidate will be responsible for handling daily administrative tasks, maintaining employee and customer records, managing KYC documentation, updating and maintaining data in MS Excel, coordinating with different departments, and supporting the customer care team in resolving queries through calls and messages. The role requires good computer knowledge, especially in Excel, strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently. Experience in back office or administrative work is preferred, but freshers with basic computer skills can also apply.

IndiaMART is a large online B2B (business-to-business) marketplace that connects buyers and suppliers across many industries in India. It functions as a platform where small and medium-sized businesses (SMEs), large enterprises, and individuals can find products and services by searching for suppliers, with suppliers paying for features and leads to increase their visibility. Its mission is to make doing business easy.

Field sale of CCTV Live Monitoring service Industry,Showroom Bunglow

Key Responsibilities :1. Develop and execute a strategic fundraising plan to achieve monthly and annual revenue targets2. Identify, cultivate, and manage relationships with individual donors, corporates, CSR partners, institutions, and philanthropic networks3. Write compelling proposals, donor communication, and impact reports4. Plan and manage fundraising campaigns, donor drives, events, and online initiatives5. Collaborate with program and communications teams to create donor-aligned campaigns6. Maintain a donor database and ensure timely follow-ups and renewals7. Track and report fundraising KPIs regularly to leadership8. Represent the foundation at meetings, networking events, and external forumsRequired Skills & Qualifications :1. Bachelors or Masters degree in Business, Development Studies, Social Work, or related field15 years of experience in fundraising, donor management, or business development (preferably in the NGO or education sector)2. Excellent communication, writing, and presentation skills3. Strong interpersonal and negotiation skills4. Strategic thinker with a result-driven mindset5. Proficient in using MS Office and CRM tools6. Fluent in English, Hindi.

1. Customer Interaction & Issue ResolutionServe as the initial contact for customer queries via email, chat, or phone.Understand customer concerns and provide prompt responses using knowledge base and standard operating procedures.Troubleshoot common product issues, guiding customers through basic resolutions.Accurately log customer interactions and issues in hubspot.2. Escalation & CollaborationIdentify and escalate complex issues to Tier 2 when needed.Work closely with cross-functional teams, including Technical Support and Product teams, to ensure customer concerns are addressed efficiently.Follow up on unresolved customer cases, ensuring timely resolution and customer satisfaction.3. Customer Experience & Service ExcellenceMaintain a high level of professionalism and empathy in all interactions.Ensure compliance with SLAs (Service Level Agreements) for response and resolution times.Gather customer feedback and provide insights to improve product usability and support processes.4. Knowledge Management & Continuous LearningStay updated with flydocs product updates, new features, and system changes.Contribute to internal knowledge bases and FAQs to improve first-contact resolution.Participate in training sessions and skill enhancement programs.RequirementsRequirementsEssential SkillsCustomer Service Excellence: Strong communication and interpersonal skills to engage with customers effectively.Technical Aptitude: Basic understanding of SaaS applications, troubleshooting, and ticketing tools.Problem-Solving: Ability to analyze customer concerns and provide logical solutions.Time Management: Ability to handle multiple queries efficiently while meeting SLAs.Preferred Skillsflydocs platformExperience in the aviation or SaaS industry is a plus.Familiarity with CRM tools.Basic understanding of data handling and reporting.

Job Summary:The Marketing Executive (B2B) is responsible for developing business opportunities, building and maintaining client relationships, and contributing to the organizations sales and marketing efforts. This role involves strategic thinking, excellent communication, and proactive market analysis to promote the companys products and services in the B2B sector.

In this job vacancy you will get to learn a lot like team bleeding management etc. which will be very useful in your life. That is why I want that everyone should take advantage of this job vacancy.

Urgent hiring in Retail store in Telecom Industry*Graduate mustFresher & experienced both can applyWork - Walking customer service handling+ cross sales in storeLocation- Surat (Rander/ Ring Road/ Parvat Patiya / Ghoddhod / Katargam / Varachha /Mota Varachha / Vesu / Sarthana / Vapi)Training location: Ahmedabad (Makarba) food and accommodation provide by company only.Age limit maximum 27Only interested can share CV Interview scheduled today only:9624602836

Customer Engagement: Greet customers, understand their needs, and recommend products.Sales Achievement: Meet sales targets through effective selling and upselling.Product Knowledge: Stay informed about product features, materials, and trends.Visual Merchandising: Arrange products attractively in-store to encourage sales.Customer Service: Provide excellent service, resolve issues, and build relationships.Inventory Management: Track stock levels, restock items, and ensure product availability.Order Processing: Handle transactions, invoicing, and coordinate deliveries.Teamwork: Collaborate with other staff to ensure smooth store operations.Essential Skills:Communication and persuasionSales skills and target achievementCustomer service and relationship buildingProduct knowledge in home decor and handicraftsVisual merchandising and store upkeepOrganization and time managementTechnology proficiency (POS systems)Teamwork and adaptability

Position Overview:We are seeking a dedicated and detail-oriented Back Office Assistant to join our team at Sayajigunj. The ideal candidate will manage administrative tasks, maintain records, and support various departments to ensure smooth office operations.Key Responsibilities:1. Data Management:Maintain and update records in the companys database.Handle data entry tasks with accuracy and timeliness.2. Documentation:Prepare and manage official documents, invoices, and reports.Ensure proper filing and safekeeping of documents (physical and digital).3. Coordination:Assist in coordinating with other departments and external vendors.Handle incoming calls, emails, and inquiries efficiently.4. Office Support:Monitor and manage office supplies inventory.Assist in organizing meetings, schedules, and appointments.5. Compliance & Reporting:Ensure adherence to company policies and procedures.Generate and present reports as required by management.Required Qualifications:Education: Minimum HSC (12th Pass); Graduate preferred.Experience: 1-2 years in a similar role (Freshers with strong skills may also apply).Skills:Proficient in MS Office (Word, Excel, and PowerPoint).Excellent communication skills in English, Hindi, and Gujarati.Ability to multitask and prioritize work effectively.Strong organizational and time-management skills.Job Details:Employment Type: Full-timeWorking Hours: 9:30 AM to 6:30 PM (Monday to Saturday)Salary: Competitive and commensurate with experience

Company-Shhivtek Industries Private LimitedLocal Only Female Candidate applyLocation-Vadodara (Asopalav OneWest Sevasi Canal Road,Vadodara)Experience-2 to 5 YearsEmail id- info@shiva-group.comRoles &* Responsibilities:*Maintain up-to-date customer database and records in the systemService Reminder call to customers as per processAnswer calls professionally to provide necessary information about products and services, and obtain details of complaints.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken.Follow up to ensure that appropriate actions were taken on customers requests/ complaints.Escalate unresolved customer grievances or special requests to the concerned for further actions as per the escalation matrix.

Position - Field Sales ExecutiveLocation - Chennai, Tamil NaduJob description* Travelling to visit potential clients* Establishing new, and maintaining existing, relationships with customers* Managing and interpreting customer requirements* Persuading clients that a product or service will best satisfy their needs* Calculating client quotations* Negotiating tender and contract terms* Negotiating and closing sales by agreeing terms and conditions* Offering after-sales support services* Administering client accounts* Analysing costs and sales* Preparing reports for head office* Meeting regular sales targets* Recording and maintaining client contact data* Coordinating sales projects* Supporting marketing by attending trade shows, conferences and other marketing events* Making technical presentations and demonstrating how a product will meet client needs* Providing pre-sales technical assistance and product education* Liaising with other members of the sales team and other technical experts* Providing training and producing support material for the sales teamSkills requiredKnowledge of different types of analytical instruments, such as spectrometers, chromatographs, microscopes, and mass spectrometers.Excellent communication skills (Verbal and writing skills in English are a must)Good knowledge of Microsoft office (Word, Excel, Power point, Etc.)Ability to build strong relationship with customers and close orders on phone or mailEducation: Higher Secondary (12th Pass) (Preferred)Experience: 3 years (Preferred)License/Certification: Driving Licence (Preferred)Contact No. 6358954309Email ID hr@multiplelabs.com