We are looking for dedicated Ticket Checking Staff to join our team in Gurgaon, India. This role is ideal for individuals who enjoy working in a lively environment and are keen to provide exceptional customer service.
Key Responsibilities:
- **Ticket Verification:** Check tickets of passengers to ensure they are valid before allowing access to the venue or transport. This involves scanning tickets and verifying details using a ticketing system.
- **Customer Assistance:** Provide support to passengers by answering questions related to ticketing and guiding them with the entry process. You will play a key role in enhancing the customer experience.
- **Handling Difficult Situations:** Manage any issues that may arise, such as invalid tickets. This requires maintaining a calm demeanor and following procedures to smoothly resolve conflicts.
- **Reporting:** Keep accurate records of ticket verification and report any discrepancies to management. This includes updating logs and communicating ticketing issues effectively.
Required Skills and Expectations:
Candidates should have completed their 12th grade and possess good communication skills. Attention to detail is crucial to ensure accurate ticket verification. Individuals should also be able to work effectively in a team and manage time well. A friendly personality and a customer-focused attitude will help create a positive environment. Flexibility to work on various shifts is expected, as the role may require working evenings or weekends. Prior experience is not necessary, as on-the-job training will be provided.
Experience
0 - 2 Years
No. of Openings
870
Education
12th Pass
Role
Ticket Checking Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab