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CRM Fresher Jobs in Gurgaon

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Data Management Microsoft Office Microsoft Word Internet Clerical Work Hindi Typing Receptionist Activities English Typing Excel Sheet Internet Browsing Basic Computers Computer Skills Online Data Entry Computer Operations Typing Typing Skills Data Entry Good Cumunication Customer Relationship General Administration Telephone Handling Convincing Power Office Work Front Office Front Desk Outbound Calls Inbound Calls Customer Communication
We are looking for a friendly and efficient Office Receptionist to join our team. This position is suitable for candidates with little or no prior experience. You will play a vital role in managing our front office and assisting with daily administrative tasks.nnKey Responsibilities:nn- Answer Incoming Calls: You will be responsible for greeting callers warmly and directing their inquiries to the appropriate department or individual.nn- Manage Correspondence: You will handle incoming mail and emails, ensuring that they are properly sorted and forwarded to the relevant team members.nn- Schedule Appointments: You will assist in coordinating and scheduling meetings, ensuring that all participants are informed and prepared.nn- Maintain Office Records: You will help keep an organized filing system for documents, both physical and digital, to ensure that everything is easily accessible.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess good communication skills. A friendly demeanor and the ability to work well with others in a team are essential. Strong organizational skills and attention to detail will be required to manage multiple tasks effectively. Being proficient in basic computer operations is expected, as you will be using different software for scheduling and correspondence. A positive attitude and willingness to learn will contribute to your success in this role.
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  • 0 - 3 yrs
  • Gurgaon Sector 66
Key Account Manager Client Relationship Client Relationship Manager Co-ordinator Customer Support Communication MS Excel Problem Solving Credit Card Domain Data Management
ClariFi is building India's credit card distribution infrastructure, connecting banks with people and platforms that drive credit card applications. You'll be the primary point of contact for our distribution partners, ensuring their queries are resolved, issues are escalated to the right teams, and commitments are followed through.Selected candidate's day-to-day responsibilities include:1. Own day-to-day communication with distribution partners and respond to their queries.2. Coordinate with internal teams and banking partners to resolve application, approval, tracking, and payout issues.3. Track open issues, follow up proactively, and drive them to closure.4. Monitor partner performance and identify recurring issues or opportunities for improvement.5. Maintain accurate records of partner communication, issues, and resolutions.6. Build partner trust through responsiveness, accuracy, and reliable execution.We value ownership, problem-solving, and execution over credentials or years of experience. You should be comfortable taking responsibility for a problem even when the solution depends on someone else.1. Strong problem-solving ability and sound judgment.2. Excellent written and verbal communication.3. Ability to understand a problem, identify the right stakeholders, and drive resolution.4. High ownership. You follow through without needing constant reminders.5. Strong attention to detail and comfort working with data, spreadsheets, and reports.6. Ability to manage multiple partners and priorities without letting issues slip.7. Only for the candidates who are already graduated and have no academic commitments left now.Note: We are 6 days working from office, based in Gurgaon. WFH/Remote/Hybrid won't work.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Gurgaon Sector 73
Microsoft Excel Customer Relationship Data Management Administrative Skills Office Work Basic Computers Receptionist Activities Calendar Management Data Entry Followups
We are seeking a dedicated Office Assistant to support our team in M3M Corner walk, Gurgaon Sector 73. This full-time role is ideal for a motivated individual who is looking to start their career in an office environment.Key Responsibilities:- Administrative Support: Assist with daily office tasks such as answering calls, managing correspondence, and maintaining organized files to ensure smooth office operations.- Scheduling: Help schedule appointments and meetings, coordinating with team members to ensure everyone is informed and prepared.- Customer Support: Greet visitors and provide them with information, creating a welcoming atmosphere and ensuring a positive experience.Required Skills and Expectations:Candidates should have completed their 12th grade education and possess strong communication skills to interact effectively with colleagues and visitors. The ideal candidate will be detail-oriented, able to manage multiple tasks simultaneously while maintaining a high level of accuracy. Basic computer skills, including proficiency in word processing and spreadsheet management, are essential. We expect a professional demeanor, a willingness to learn, and the ability to work collaboratively as part of a team. Female candidates are specifically encouraged to apply, as this role requires a supportive and understanding approach towards staff and visitors. Flexibility and adaptability in a fast-paced environment will be key to succeeding in this position.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • DLF Phase IV Gurgaon
Customer Relationship Outbound Calling Customer Support Customer Management Customer Handling Customer Service Customer Care Call Center International BPO Cold Calling Customer Communication Revnue Generation
As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.
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  • Fresher
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position allows you to work from the comfort of your home, and we welcome freshers who have completed their 12th grade to apply. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chats from customers, providing accurate information and assistance about our products and services.- Resolve Customer Issues: Identify problems customers are facing, troubleshoot effectively, and offer solutions to ensure customer satisfaction.- Maintain Customer Records: Accurately log customer interactions and update information in the system to keep track of requests and resolutions.- Follow Up with Customers: Reach out to customers who have pending issues to ensure they are resolved and the customer is satisfied with the solution provided.- Provide Product Knowledge: Keep yourself updated on product details and features to answer questions confidently and promote services effectively.Required Skills and Expectations:We expect the ideal candidate to possess strong communication skills, both written and verbal, to interact effectively with customers. A patient and positive attitude is crucial for dealing with customer complaints. Basic computer skills and familiarity with using customer service software would be beneficial. You'll need to demonstrate strong problem-solving abilities and work well independently, showing a willingness to learn and adapt to new challenges in a fast-paced environment.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Female
  • Gurgaon
Customer Relationship Microsoft Word Microsoft Excel Internal Communication General Office Management English Language Computer Skills Communication Skills Quick Learner Followups Back Office Sales
We are seeking a detail-oriented Back Office Sales Support Executive to assist our sales team. This role will be responsible for order processing, CRM management, reporting, and ensuring customer data accuracy.
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  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Care Associate BPO Communication Convincing Power Problem Solving Time Management International Customer Care Executive Voice Process Chat Support Night Shift International BPO Non Voice Process Customer Relationship Customer Guidance
We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. Assist Customers: Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. Resolve Issues: Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. Document Interactions: Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. Provide Product Knowledge: Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Gurgaon Sector 74
CRM Sales
We are hiring for well communication skills candidate
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Jobs by Popular Location

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Handling Customer Support Customer Management Customer Communication
We are looking for a dedicated Customer Service Executive to join our team in Gurgaon. This position is ideal for individuals who are eager to start their career in customer service and have a passion for helping others.Key Responsibilities:- Interact with Customers: Handle customer inquiries via phone, email, or in person, ensuring they receive clear and accurate information about our products and services.- Resolve Issues: Identify customer problems and provide effective solutions, ensuring a high level of customer satisfaction and support.- Document Interactions: Maintain detailed records of customer interactions, including inquiries and complaints, to help improve service quality.- Follow-up: Proactively follow up with customers regarding their issues or requests to ensure timely resolution and to demonstrate excellent service.- Provide Feedback: Share insights and feedback from customers with the management team to drive product improvements and enhance the overall customer experience.Required Skills and Expectations:- Strong communication skills in English and Hindi, both written and spoken, to interact effectively with customers.- A good understanding of basic computer skills, which is necessary for managing customer records and using support software.- Ability to work independently and as part of a team, demonstrating reliability and a positive attitude.- Problem-solving skills to address customer concerns in a calm and efficient manner.- Willingness to learn and adapt, as the role may involve dealing with diverse customer needs and various products. Candidates must hold at least a 12th-grade education and be ready to work from the office in Gurgaon. We welcome fresh graduates and individuals with less than a year of experience to apply.
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  • 0 - 6 yrs
  • 11.0 Lac/Yr
  • Gurgaon
B2c Sales Telecalling CRM Good Communication Skills
We Are Hiring: Business Development AssociateLocation: Gurgaon (On-site 5 Days a Week)Employment Type: Full-time PermanentCompensation: 7 11.5 LPANotice Period: Immediate Joiners PreferredAge Criteria: Applicants must be under 30 years of ageWho Were Looking For :We are hiring driven and result-oriented professionals with 16 years of experience in Sales or Business Development, including at least 1 year in EdTech. If you're passionate about helping individuals transform their careers and thrive in a fast-paced environment, wed love to connect.Educational BackgroundBachelors degree in any disciplinePreferred: B.Tech, MCA, BCA, MBA, or M.TechKey ResponsibilitiesEngage and consult with potential learners to understand their career aspirations and recommend suitable programsQualify leads and manage the entire sales funnel to drive high-quality conversionsFollow up regularly to build trust and clearly communicate the value propositionConsistently meet or exceed individual revenue targets through a consultative sales approachCore Skills & CompetenciesStrong verbal and written communication skills in EnglishExcellent customer engagement and consultative selling skillsCRM knowledge (LeadSquared preferred, not mandatory)Desirable Qualifications & ExperienceExperience in K-12+ or higher education domainsExposure to tech-based learning productsProven success in handling high-ticket sales (50K+)Why Join UsCompetitive and industry-leading compensationFast-track growth opportunities in a leading EdTech environmentPerformance-driven, collaborative, and high-energy work culture.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Relationship Marketing Communication Strategic Communication Lead Generation Negotiation Skills Management Skills Field Sales b2c Marketing
JOB RESPONSIBILITIES: Extensive travelling Lead generation Follow-up with clients Closure meetings Identifying new sales leads Pitching products and/or services Researching organizations and individuals online Researching the needs of other companies and learning who makes decisions about purchasing Contacting potential clients via email or phone to establish rapport and set up meetings Attending conferences, meetings, and industry events.MIN. EDU QUALIFICATION : UG: B.Tech/B.E. or equivalent qualificationMIN. EXPERIENCE : 0-2 YrsOTHER SKILLS REQUIRED : Excellent Communication & Presentation Skills.The candidate should have own vehicle Interested candidate Share your CV @aakash@thakurjobconsultant.inwhatsapp - 8743057070
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  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Care Customer Relationship Customer Management Customer Handling
We are hiring for International Voice Process. Need Excellent command over English. Both side cabs.5 days working.Rotational shifts and off.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Sales Planning Customer Relationship Budget Management
Need sales manager to sell gym subscription and manage gym
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  • 0 - 6 yrs
  • Gurgaon
CRM Sales Sales Relationship Strategic Communication Negotiation Skills Analytical Ability
Job Description:We are seeking motivated and results-driven Business Development Associates to join our high-performance sales team. The ideal candidate will have experience in EdTech sales and a strong ability to understand customer needs, drive conversions, and contribute to revenue growth.Key Responsibilities:* Handle inbound and outbound student inquiries.* Conduct consultative sales calls to understand learner needs.* Provide detailed counselling on Scalers programs and career paths.* Follow up with leads to drive enrollments and meet monthly sales targets.* Maintain high lead-to-conversion ratios through structured communication.* Manage CRM updates and ensure data accuracy.* Collaborate with marketing and operations teams for smooth student onboarding.* Participate in sales reviews, training, and performance discussions.Required Skills & Competencies:* Strong communication and interpersonal skills.* Good sales attitude with a proactive and achievement-driven approach.* Ability to understand customer motivations and pitch effectively.* Proven persuasion and negotiation abilities.* Discipline in follow-ups and pipeline management.* Familiarity with EdTech sales processes and student counselling.* Target-driven mindset with resilience under pressure.* Basic proficiency in CRM and sales tools.* Ability to work in fast-paced, high-growth environments.Benefits:* Competitive salary with performance incentives.* Structured training to enhance sales and product knowledge.* Opportunity to work with a leading tech education brand.* Dynamic and growth-oriented work culture.
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  • 0 - 2 yrs
  • Gurgaon
Outbound Calling Presentation Skills Voice Process Negotiation Skills Cold Calling KPO Marketing Communication Inbound Microsoft Excel Insurance Sales Real Estate Sales Real Estate Marketing Real Estate Consultant Real Estate Laws Computer Skills Domestic BPO Motivating Skill Phone Banking Convincing Power CRM Sales Sales Process Real Estate Manager
About UsNEWDOOR Consultant LLP is not the standard property agency and we are proud of it. Founded in 2021 and backed by industry experience of decade. So, whilst we are fresh and modern, we are not green. We use market insights for getting the best results for clients. We are expanding our team and looking for energetic Telecaller and coordinator with strong communication and persuasion skills.Key Responsibilities Make outbound calls to potential clients and generate leads for property sales, leasing, or investment. Interacting and understanding the requirements of the clients acquired through online lead platforms and coordinating with the respective team member. Explain project details, offers, and services to clients in a professional manner. Schedule client visits and coordinate with the respective team member. Maintain and update the client database regularly and follow up with the team members. Achieve weekly and monthly targets as defined by superior. Assisting respective team members for the closure of the deal and ensuring the paperwork formalitiesRequirements Graduate/Diploma in any discipline. Minimum 1 year of tele calling experience, preferably from insurance or real estate background. Excellent communication and convincing skills. Good computer knowledge (MS Office, CRM tools). Goal-oriented and team player attitude.Why Join Us? Growing real estate company with great learning exposure. Attractive incentives and career growth opportunities. Supportive team and healthy work environment. Interested candidates can apply now!Send your CV to hr@newdoorconsultant.com or DM us on LinkedIn.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Inside Sales Lead Generation Corporate Sales Negotiation Skills Problem Solving Sales Target Telecalling CRM MS CRM
Job Title: Business Development Associate (BDA)Location: Gurugram, HaryanaAbout the Role:We are looking for motivated and energetic professionals to join our sales team as Business Development Associates. This role offers an excellent opportunity for freshers or early-career professionals to build a career in the fast-growing Ed-Tech sector.Key Responsibilities: Generate leads through various channels and manage the sales pipeline. Engage with potential clients to understand their learning requirements. Present product offerings and explain value propositions effectively. Support senior team members in achieving sales goals and targets. Maintain accurate sales records and update CRM systems regularly. Ensure a high level of customer satisfaction through proactive communication.Eligibility Criteria: Experience: 0 to 2 years (Freshers may apply). Sales Experience: Preferred but not mandatory. Education:o UG: B.Tech (Technical), B.Com/BBA (Non-Technical)o PG: M.Tech (Technical), MBA (Marketing & Sales) Professional Background: Ed-Tech experience preferred / Freshers welcome.Key Skills Required: Strong communication and interpersonal skills. High level of motivation and goal orientation. Good understanding of sales principles and customer handling. Quick learner with adaptability to fast-paced environments. Basic proficiency in MS Office and CRM tools.
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  • 0 - 2 yrs
  • 11.0 Lac/Yr
  • Gurgaon
Sales Negotiation Skills B2c Sales Strategic Communication Lead Generation Problem Solving Sales Business Development Confidence CRM Inside Sales Convincing Power
Business Development Associate (BDA)Location: Gurugram, HaryanaJob SummaryWe are looking for motivated and goal-oriented Business Development Associates to join our sales team. The role involves identifying potential customers, explaining products, and converting leads into successful sales.Key Responsibilities* Reach out to potential customers and promote company offerings* Convert leads into clients through consultative sales methods* Assist senior team members in achieving collective sales goals* Maintain accurate reports of sales activities and performance metricsRequired Qualifications* Education:* Undergraduate: B.Tech (Tech), B.Com, or BBA (Non-Tech)* Postgraduate: M.Tech (Tech) or MBA (Marketing & Sales)* Experience: 0-2 years (freshers with strong communication skills may apply)Preferred Skills* Strong communication and interpersonal skills* Ability to learn and adapt to sales processes quickly* Self-motivated and target-oriented approach* Prior experience in Ed-tech sales preferred
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Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 49
Customer Care CRM Sales Outbound Calling Customer Support Voice Process Cold Calling BPO Sales Inbound Process Call Center Sales
Handle inbound and outbound calls in a professional and courteous manner.Respond promptly to customer inquiries and provide accurate product or service information.Record details of customer interactions, feedback, and complaints in the CRM system.Resolve customer issues by clarifying problems, researching answers, and following up to ensure resolution.Transfer calls or escalate complex issues to the appropriate department when necessary.Maintain knowledge of company products, services, and promotions to provide informed assistance.Meet or exceed daily/weekly performance targets (call handling time, customer satisfaction, etc.).Follow call center scripts, policies, and procedures while maintaining a friendly tone.Work as part of a team to ensure efficient operations and customer satisfaction.
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Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive to join our team in Gurgaon. This role is ideal for individuals with 0-2 years of experience who are eager to start their career in customer service. The primary responsibility is to assist customers with their inquiries and resolve any issues they may face. You will communicate with customers through phone, email, or in-person, ensuring they receive exceptional service.Key responsibilities include addressing customer inquiries and concerns, which involves listening carefully and providing accurate information. You will also process orders and returns efficiently, ensuring customers experience a smooth transaction. Additionally, you will maintain records of customer interactions, helping to track and manage issues effectively. Collaborating with other teams will be essential to ensure all customer needs are met.Candidates should have a strong command of spoken and written English, as clear communication is crucial in this role. Patience and empathy are important interpersonal skills that will help you understand and resolve customer issues. A good understanding of basic computer skills is necessary for managing inquiries and maintaining records. We expect candidates to be punctual, reliable, and eager to learn. You should be adaptable and able to work in a fast-paced environment, demonstrating a positive attitude towards customer service. Overall, this position offers an excellent opportunity for motivated individuals to kickstart their career in a dynamic setting.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Gurgaon. This role is ideal for individuals with 0 to 2 years of experience who are eager to assist customers and enhance their experience.Key Responsibilities:- Customer Support: Assist customers with inquiries, product information, and troubleshooting issues through phone, email, or chat. You will be the first point of contact, providing friendly and timely assistance.- Problem Resolution: Identify customer concerns and work to resolve them efficiently. You will listen to customer complaints and provide appropriate solutions, ensuring satisfaction and loyalty.- Documentation: Maintain accurate records of customer interactions and transactions. You will document issues and resolutions to help improve our services and processes.- Team Collaboration: Work closely with other team members and departments to ensure a smooth flow of information and enhance the overall customer experience. Good communication with colleagues is essential.Required Skills and Expectations: Candidates should have completed their 12th grade and possess strong communication skills, both written and verbal. A positive attitude and a willingness to learn are crucial. You should be able to handle stressful situations calmly while maintaining professionalism. Basic computer skills and experience with customer management software will be an advantage. Flexibility in working hours and a commitment to providing excellent service are essential for success in this role.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Gurgaon
Customer Relationship Air Ticketing Ticket Booking Crowd Management Passenger Assistance Security Awareness Ticket Verification Team Coordination
We are looking for dedicated Ticket Checking Staff to join our team in Gurgaon, India. This role is ideal for individuals who enjoy working in a lively environment and are keen to provide exceptional customer service. Key Responsibilities:- Ticket Verification: Check tickets of passengers to ensure they are valid before allowing access to the venue or transport. This involves scanning tickets and verifying details using a ticketing system.- Customer Assistance: Provide support to passengers by answering questions related to ticketing and guiding them with the entry process. You will play a key role in enhancing the customer experience.- Handling Difficult Situations: Manage any issues that may arise, such as invalid tickets. This requires maintaining a calm demeanor and following procedures to smoothly resolve conflicts.- Reporting: Keep accurate records of ticket verification and report any discrepancies to management. This includes updating logs and communicating ticketing issues effectively.Required Skills and Expectations:Candidates should have completed their 12th grade and possess good communication skills. Attention to detail is crucial to ensure accurate ticket verification. Individuals should also be able to work effectively in a team and manage time well. A friendly personality and a customer-focused attitude will help create a positive environment. Flexibility to work on various shifts is expected, as the role may require working evenings or weekends. Prior experience is not necessary, as on-the-job training will be provided.
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