Client Support Executive Job Vacancies in Delhi NCR

Verify invoices and update CRM with accurate dispatch quantities.Maintain and update daily payment tracking sheets.Conduct payment follow-ups (Monday & Thursday).Update previous date orders in CRM and share revised delivery dates with customers after reviewing daily reports.Coordinate with sales team members to resolve order-related queries.Handle customer queries and ensure timely resolution.Conduct delivery feedback calls and update CRM accordingly.Communicate order extensions or revised timelines via email/call.Match CRM data with pending order sheets weekly (Saturday reconciliation).

Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management

Were Hiring Work From Home Opportunity Company: Pearlvista Private LimitedRole: Client Support ExecutiveMonthly Pay: 10,000Work Mode: Work From HomeWorking Hours: 9 hours a dayWeekly Off: 1 dayRequirements: Your own laptop A dual-SIM mobile phone We will provide a SIM with internetWhat youll do: Call clients who registered for the Pearl Farming Clarification Webinar Confirm their registration Explain why attending the webinar helps Answer basic questions For clients opting for our two-day offline course (about 3 weeks after the webinar), guide them on nearby stay and travel options. No booking work is involved. Update all work in an online Excel sheetAbout Us:Pearlvista works in freshwater aquaculture pearl cultivation and conducts webinars and training programs across India.If youre interested, share: Full Name Place A recent clear photo (not a passport photo)

COMPANY NAME-VERTEX GROUP OF COMAPNIESWorking days- 6 days workingexperience-06 to 1+yrsalary range-25 to 30 k CTCDesignation: CHAT SUPPORTLOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)ResponsibilitiesRespond to inquiries: Address customer questions and issues promptly and accurately through live chat platforms.Resolve problems: Troubleshoot and resolve customer problems, ranging from technical issues to order-related concerns.Provide information: Offer detailed information about products and services and help customers use specific features.Manage multiple conversations: Handle several chat conversations at once while maintaining efficiency and professionalism.Document interactions: Maintain detailed and accurate records of all customer interactions and transactions.Escalate issues: Escalate complex or unresolved issues to the appropriate internal teams for further assistance.Ensure customer satisfaction: Follow up with customers to ensure their issues are resolved and strive to exceed their expectations.

We are looking for a friendly and reliable Chat Support Executive to join our customer service team.In this role, you will be responsible for providing real-time assistance to customers through live chat, ensuring their inquiries are addressed efficiently and professionally. The ideal candidate will have excellent communicationskills, a problem-solving mindset, and a passion for delivering outstanding customer service. You will play a key role in ensuring customer satisfaction and helping build lasting relationships with our clients.Key Responsibilities:Live Chat Support:Respond to customer inquiries in a professional, accurate, and timely manner via live chat.Provide assistance to customers with a variety of queries including product information, order status, account issues, and troubleshooting.Use chat software and tools to manage and resolve customer issues quickly and efficiently.Issue Resolution:Assist customers with resolving technical issues, billing inquiries, product concerns, and other related queries.Identify and escalate issues that require further attention to the appropriate department or senior team member.Follow up with customers to ensure their issues have been resolved to their satisfaction.Customer Interaction & Relationship Management:Build rapport with customers and maintain a positive attitude throughout all interactions.Offer personalized solutions to customers based on their individual needs and preferences.Ensure that all customer communications are friendly, professional, and helpful.Product Knowledge & Support:Stay up to date with product knowledge, company policies, and industry best practices to provide accurate and helpful information to customers.Guide customers through product features, services, and troubleshooting processes.Documentation & Reporting:Document and maintain accurate records of customer interactions, inquiries, and resolutions.Provide feedback and suggestions to improve processes,

Desired Candidate Profile:Designation/ Role: Client AssociateExperience: 1 to 3 years experienceLocation: Bangalore / Mumbai / DelhiEducation: Graduate with AFP/CFP/QPFPIndustry: Financial Services / Personal FinanceJob description:Supporting the Client Relationship Manager in identifying client needs and providing them with theright financial planning assistance. Assisting in the management of client portfolios, consisting of Mutual Funds, Portfolio ManagementServices (PMS), Direct Equity, etc. Good understanding of Mutual funds, PMS, and other investment products. Collaborating with various departments within the organization, including Research, Insurance,Financial Planning, and Operations, to ensure timely and accurate responses to client inquiries. Engaging with both existing and prospective clients alongside the Client Relationship Manager andaddressing client inquiries effectively. Providing clients with pertinent information and insights regarding portfolio reviews.

Position: Executive Assistant to CEOLocation: Patparganj, New DelhiReporting To: CEOIndustry: Lithium Battery / Energy Storage / AutomationAbout UsEstablished in 2006, SEMCO Infratech Pvt. Ltd. is a leading provider of lithium-ion battery manufacturing and testing solutions in India. We specialize in turnkey solutions for battery pack assembly lines, testing labs, and automation equipment. Our mission is to empower energy storage innovation through engineering excellence and project-driven solutions.Role Summary:The Executive Assistant (EA) to the CEO will play a crucial role in supporting the CEO by managing strategic initiatives, coordinating MIS reports, handling communication, and ensuring efficient follow-ups on delegated tasks. The EA will act as a trusted advisor and liaison between the CEO and internal/external stakeholders, ensuring smooth daily operations and effective decision-making support.Key Responsibilities:1. Strategic Support:Assist the CEO in identifying key business drivers and opportunities for expansion and growth.Analyze market trends, competitive landscapes, and performance metrics to support strategic decision-making.Provide regular reports and dashboards summarizing financials, sales, and operational data.Prepare detailed presentations for internal and external meetings (board meetings, client meetings, etc.).2. Management Information System (MIS) Preparation:Develop and maintain MIS reports to track business performance and key metrics.Ensure timely and accurate data collection, analysis, and reporting.Work closely with different departments to collate necessary information for effective decision-making.3. Communication Management:Act as a communication bridge between the CEO and various internal and external stakeholders.Draft emails, letters, reports, and other business correspondence as required.Handle confidential information with the utmost discretion and professionalism.Coordinate and facilitate meetings, ensuring agenda preparation and follow-ups.4. Assistance in Daily Activities:Manage the CEOs schedule, appointments, and travel arrangements.Organize and prioritize tasks to ensure smooth workflow and time management.Support the CEO in personal and professional administrative tasks.5. Follow-Up on Delegated Tasks:Ensure timely execution of tasks assigned by the CEO to various teams.Maintain a tracking system to monitor progress on delegated projects and responsibilities.Provide regular updates and reports on the status of pending tasks.Qualifications & Skills: Bachelors or Masters degree in Business Administration, Management, or a related field. 3+ years of experience as an Executive Assistant, preferably supporting senior executives. Strong analytical and problem-solving skills with the ability to interpret business data. Excellent communication skills (verbal and written). Proficiency in MS Office (Excel, PowerPoint, Word) and data analysis tools. High level of integrity, confidentiality, and professionalism. Strong organizational and multitasking abilities. Ability to work under pressure and handle multiple priorities efficiently.

Job descriptionJob Title: Chat Support ExecutiveCTC : up to 12 K/MonthLocation: NoidaCompany: Enirmaan Tech SolutionJob Type: Full-Time On-siteExperience: 0.6 - 2 Years Freshers welcomeJob Description:Enirmaan Tech Solution is hiring Chat Support Executives to handle customer queries via live chat. The role requires strong written communication, problem-solving skills, and a customer-first attitude.Key Responsibilities:Respond to customer queries via chatProvide accurate information using internal toolsResolve issues or escalate as neededMaintain chat quality and response timeRequirements:Good written EnglishTyping speed: 30 - 35 WPMBasic computer skillsCustomer-focused mindset

Key Responsibilities :* Train, operate, support and testing of ERP software with customer team at customers office.* Conduct research to identify new markets and customer needs.* Interface with the customers/users to train and create an understanding of our software product.* Identify client needs and suggest appropriate products/services* Work at customer site for day to day software implementation, support and operational tasks.* Customize product solutions to increase customer satisfaction* Be the main point of customer contact and troubleshooting* Build long-term trusting relationships with clients* Proactively Identify and handle change requests* Clearly communicate with clientBenefitsComplete training will be given by the companyTravel allowanceInternet facilityLaptop

We are seeking a dedicated and customer-oriented Customer Support Executive to join our team.In this role, you will be the first point of contact for customers, assisting them with their inquiries, troubleshooting issues, and providing information about our products and services. The ideal candidate will have excellentcommunication skills, a proactive attitude, and a passion for helping customers resolve problems efficiently. If you enjoy solving customer issues and ensuring satisfaction, wed love to hear from you!

We have opportunity for CRM Company name:- Digital Dhanu pvt ltd. Job location:- Sector -11 NoidaJob :- Customer Relationship Manager Salary :- 15k to 25k monthlyExperience 6 month to 1 year Qualification- Graduate/ relevant degreeSkills- Good Communication skills, Knowledge of Excel, Taking responsibilities and patience etcJob Responsibilities- 1. Act as the main point of contact for customer inquiries and support needs.2. Track and manage customer interaction, ensuring timely follow- ups. 3. Work with the internal technical team to resolve client issues promptly and efficiently.

Lead Generation: Reach out to potential clients via outbound calls, emails, and othercommunication channels to generate leads for the sales team. Sales Support: Collaborate with the sales team to follow up on leads, qualifyprospects, and ensure a smooth handoff to the sales team. Client Communication: Initiate and maintain clear communication with leads,understanding their needs and presenting tailored solutions. Negotiation: Demonstrate strong negotiating skills to encourage prospects to moveforward in the sales process. Relationship Building: Build and maintain long-term relationships with potentialclients, fostering trust and loyalty. Data Entry & Reporting: Maintain accurate and up-to-date records of interactionsand leads in the CRM system, providing regular reports on outreach efforts. Achieve Targets: Meet and exceed individual and team sales targets throughproactive lead generation and effective communication. Collaboration: Work closely with other sales and marketing teams to align effortsand optimize strategies for lead generation.Key Skills & Qualifications: Experience: Minimum 2 years plus of experience in outbound sales, lead generation,or a similar role. Communication Skills: Excellent verbal and written communication skills in English,with the ability to engage with clients effectively and professionally. Convincing & Negotiation Skills: Strong ability to negotiate and persuade potentialclients, with a focus on closing sales. Results-Oriented: Driven to meet or exceed sales targets and KPIs consistently. CRM Knowledge: Familiarity with CRM software to track and manage leads andcustomer interactions. Team Player: Ability to collaborate with sales teams and support them in achievingtheir goals. Self-Motivated: Proactive and able to work independently in a fast-pacedenvironment

* Banking process of UAE based banks. * Profile majorly involves communicating with clients through various channels such us email, phone & letters for follow up on repayments. * You need to be a good communicator, should know basic computer, good negotiation skills required. * Day shift 6 days workingOffice Timings: 10am to 06.30pm (WORK FROM OFFICE only) Salary: Fixed Salary, no deductions * Fresher: 10,000 to 15,000/- (Negotiable Depending on capabilities)* Incentives start from INR 7,000/- goes upto INR 80,000/- * Paid LeavesContact - +91 9818 201751 or ashima.g@vtfinserv.com

Job Openings for 5 CRM Executive Jobs with minimum 3 Years Experience in Vasant Vihar, Delhi, having Educational qualification of : Diploma, Professional Degree, B.B.A with Good knowledge in Client Retention,Customer Relationship,CRM,Clinet Handling,Marketing Communication,Customer Support,Customer Handling,Communication Skills,Convincing Power,CRM Sales,MS CRM etc.

Job Description1. Coordinate with Sales team and Order punching to despatch details2. Regular Follow up for the Payments from clients3. Support sales team for Quotes, Ledgers, PI, Debtor reports, monthly and weekly salesreports

We are hiring for telesales for bpo sector. loc-noida near metro station process- credit card sbi,age- 18.-30 job timing- 6.00 AM -6.00 PM, Salary for Female and 6.00 AM -12.00 PM for male 12th or graduation or exp- 15000 - 16000 ..

Company ProfileXpressbees was founded by Amitava Saha and Supam Maheshwari. It started as an inhouse logistics arm for FirstCry and later spun off into a separate legal entity called Busybees Logistics Solutions Private Limited (Xpressbees) in September 2015. Xpressbees has raised funds from marquee investors like Alibaba, Paytm, SAIF, CDH, Valiant, Investcorp, Norwest Venture Partners, and Gaja. Xpressbees is an end-to-end logistics service provider. XB provides services such as last-mile delivery, reverse logistics, payment collection, drop shipping, vendor management, cross-border services, fulfillment services and tailored software solutions. Starting its journey with 50,000 shipments a day in 2015, Xpressbees currently delivers 1 million shipments daily through its 135+ hubs and more than 2,500 offices and service centers. Job description:1.Handling Client key Accounts2. Ability to communicate and make presentations and communicating to corporates / mass audiences.3. Owning the calling process and defining key performance indicators.4. Owning the eventual conversions at operations level.5. Organising , scheduling and liaising with regional operations for on time executions.6. Manage data base and execute reports to track and support implementing and overseeing the compliance initiatives.7.Establish client support centres positive image by interacting with the team members , operations and clients.8. Ensure positive client experience through high quality service and good communication thereby attaining client retention.9. Respond to and resolve complex client issues through incident preconisation, research & isolation , resolution , escalation and follow up.10. Offer on call support outside business hours.11. To be updated on new product and technology changes.12. Engage in continuous performance evaluation and training projects.13. Manage data base and execute reports to track and supp

Requirements:Good Communication and presentation skillsGood knowledge of MS Office (Powerpoint, Excel etc.)Keen interest in LogisticsWilling to Learn and implementAttitude to explore new thingsWilling to give commitment and should be flexible.Roles and responsibilities:Coordinating with customer and handling their queries regarding any issuesExcellent with coordination & problem solving, providing timely solutionHandling client escalations and closuresChecking MIS Report on daily basis and sharing the same with customer.To Ensure all shipments to be picked up and connected from origin as per defined TATGeneration of required documents for Transportation i.e LR, GP, Ewaybill etc.Generation of Invoices for the allotted customers and on time submissionTimely payment collectionCoordinating with WH for the daily System entries and transactionsCoordinating with the WHs for the stock reconciliation as per scheduleShould be focused on customer satisfaction.Maintaining the MOM along with actions plan for improvementCustomer centric approach & Positive Attitude.