27

Helpdesk Executive Job Vacancies in Delhi NCR

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type
  • 3 - 7 yrs
  • 5.5 Lac/Yr
  • 105811
Helpdesk Management Query Management Outbound Calls
Experience: 3-5 years of experience in a call centre or customer service role. Proven track record of handling inbound and outbound calls in a professional manner. Experience in logging user issues and accurately documenting details in a ticketing system. Ability to troubleshoot basic technical issues and escalate complex problems to the appropriate teams. Familiarity with call centre software andsystems (e.g., CRM software, ticketing systems). Excellent verbal and written communication skills to effectively interact with users/customers. Ability to work independently with minimal supervision in a fast-paced environment.Experience in providing first-level support and resolving user queries and complaints. Knowledge of IT systems, software applications, and troubleshooting techniques. Familiarity with government IT policies and procedures. Ability to work collaboratively with cross-functional teams to resolve user issues. Patience and empathy to handle user concerns and complaints effectively. Strong problem-solving skills and attention to detail in resolving user issues. Adaptability to learn new tools and technologies quickly. Customer-focused mindset with a commitment to delivering high-quality service and support. Ability to maintain composure and professionalism during high-pressure situations.
View all details

Hiring For 10th Pass Freshers - Helpdesk Executive

Spirenet Digital Communication Services Pvt Ltd

  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Female
  • Noida Sector 78
Documentation Skills Issue Resolution Team Collaboration Customer Support Problem Solving Communication Skills
Join our team as a Helpdesk Executive in Noida sector 78. Responsibilities include documenting customer inquiries, resolving issues efficiently, collaborating with team members, providing exceptional customer support, problem-solving, and clear communication with customers.The ideal candidate should have excellent documentation skills to keep track of customer inquiries and resolutions. The Helpdesk Executive should be able to effectively resolve issues by providing timely solutions. Collaboration with team members is essential to ensure seamless customer support. Strong problem-solving skills are necessary to address customer concerns effectively. Clear communication skills are crucial to interact with customers professionally and efficiently. The candidate should be a 10th pass female with 0-6 years of experience.If you are looking for a dynamic role that involves helping customers and collaborating with a team, this opportunity is perfect for you. Work from the office on a full-time basis and make a difference in customer support.
View all details
  • 0 - 3 yrs
  • 1.3 Lac/Yr
  • Female
  • Chandni Chowk Delhi
We Are Looking For Shop Assitant Slaes Paack Help Desk Operations
Looking Girl Staff for My Shop who Help Me & My Team for Sales Work , Goods Dispatch Etc Work
View all details
  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Customer Care -commerce Key Accounts
One Point One Solutions is actively hiring Helpdesk Executives for a blended process (voice + non-voice) in customer service and vendor billing support. We are looking for tech-savvy and detail-oriented individuals with strong English communication skills and prior experience in e-commerce, invoicing, or accounting. Interviews are conducted daily with 20+ openings available!
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

CFA Required For (DMRC) Delhi Metro Railway Corporation

Perfect Solution Group (Spectrum Placement Services)

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Delhi
Help Desk Executive Information Analyst Token Operator Customer Facilities Assistant Walk in
Post - (CFA) Customer Facilities AssistantWork - Solving Passengers Problem & Helping in Token Vending Machines, Cards, Metro Route Problem ECT.Eligibility - 10th & 12th Pass With Good Communication Skill.Salary - 17500/- CTC (26 Days Working)Gender - Male & Female Both Can ApplyHeight - Male 5:6 Inch Height & Female 5:2 Inch HeightShift - Morning 07:00 am to 03:00 pm & Evening 03:00 pm to 11:00 pmLocation - All Delhi (DMRC) StationDuties & Responsibilities -----Delhi Metro Rail Corporation Limited (DMRC) is a centre-state public sector company that operates the Delhi Metro. The DMRC is also involved in the planning and implementation of metro rail, monorail, and high-speed rail projects in India and abroad.Note - Charges Apply Money Minded Stay Away
View all details
Customer Relationship Customer Service Support Customer Care Boarding Pass Executive
We are looking for 875 Help Desk Executive Posts in Delhi,Gurgaon,Jaipur,Amritsar,Bhopal,Chandigarh,Dehradun,Saharanpur,Ambala,Lucknow, with deep knowledge in Customer Relationship,Customer Service Support,Customer Care,Boarding Pass Executive,12th Pass and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc
View all details

HELPERS

Fancy Corner

  • 1 - 4 yrs
  • 1.3 Lac/Yr
  • Ghaziabad
Sales Consultant Help Desk Executive
Hardworking candidate needed
View all details

IT Support Executive (Full Time)

Medicare Job Solutions (A Unit of Anshuman Enterprises )

IT Support Executive IT Support IT Helpdesk Walk in
Required Non IT and Non Engineering Graduate , Graduation completed in 2019 1nd after 2019 will be only applicable for this job.Designing, monitoring, analyzing, and troubleshooting IT systems.Interpreting briefs and developing IT systems that meet all specifications and cost requirements.Assisting with training and onboarding processes.Writing job descriptions for new positions, and assisting with interview and recruitment processes.Ensuring staff comply with company, as well as health and safety regulations at all times.Maintaining, managing, and updating software.Supervising digital security and ensuring all anti-viruses and firewalls are regularly updated.Supervising the development and maintenance of websites and ensuring the protection of users' data.Analyzing existing operations, protocols, and processes, and making plans for improvement.Conducting research, attending workshops, and networking with other professionals in the industry.
View all details

Helpdesk Executive

Persistent Networks Private Limited

  • 1 - 3 yrs
  • 1.8 Lac/Yr
  • Greater Noida
Effective Communication Email Support Call Center Executive Helpdesk Executive
Helpdesk Support Executive- Helpdesk Support Executive would be the primary point of contact for all user interactions and would be responsible for quality service to the users. Agent functions include, but not limited to, handling user contact via Telephone, email service the request (both informational and transactional), update the database, escalate calls to the department, etc.1. Minimum qualification is Graduation in any discipline.2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi.3. Should be able to communicate confidently and politely with users4. Experience of at least one year in a call center.5. Answer incoming calls and respond to customers emails6. Management and resolve customer complaints7. Identify and escalate issues to supervisors8. Provide product and service information to customers9. Research required information using available resources10. Research, identify, and resolve customer complaints using applicable software11. Process orders, forms, and application12. Route calls to appropriate resources13. Document all call information according to standard operating procedures14. Recognize, document, and alert the management team of trends in customer calls15. Follow up customer calls where necessary
View all details

Help Desk Executive

JMK INFOSOFT SOLUTIONS LTD.

  • 1 - 3 yrs
  • 2.3 Lac/Yr
  • Greater Noida
Microsoft Office Back Office IT Helpdesk Technical Helpdesk
1-2 Years of Calling Experience good Oral and Written Communication in English and Hindi basis Service Desk & Ticketing Tool Knowledge should have Knowledge of Ms Office and Basic Operating of Computer should Be Available to Work On Weekend and Public Holiday report Preparation (on Need Basis)
View all details

Dental Assistant

Your Dentist

  • 1 - 2 yrs
  • Indirapuram Ghaziabad
Basic Computer Skills Front Desk Executive Dental Help Dental Assistant
A well behaved, skilled dental assistant required, who is having basic graduation degree or diploma (Computer or any field). Job requirement is to handle reception and patients so candidate must be soft spoken. Timings for the job will be discussed during interview. Interested Candidate can send their resume
View all details
  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Noida
Customer Support Representative Help Desk Executive Inbound Customer Service Inbound Domestic Executive Voice Process Non Voice BPO Non Voice BPO BPO Executive BPO Fresher Customer Support
We have a bulk Vacant Position for Customer Care SpecialistLooking for UG/Grad/PG candidates with Excellent communication skills in English.Fresher and experienced both can Apply.Salary up to- 3.5 LPA as per experienceWalk-in Venue -Tech Mahindra, 1st Floor, Knowledge boulevard A8, Block- A, Noida sec 62 near IMS college,Nearest metro station Noida Electronic City, Noida - 201309Interview timing - 10:00 AM -- 2:00 PM (Monday to Saturday)Come to the office location for the face-to-face Interview.On top of the Resume mention my name Sakshi Gupta for referencePlease share resume on the below mentioned email id
View all details
  • 1 - 2 yrs
  • 4.5 Lac/Yr
  • Noida
Communication Skills Voice Process Executive International Voice Process IT Help Desk Coordinator Blended Process
Job descriptionRoles and Responsibilities: Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Update our internal databases with information about technical issues and useful discussions with customers. Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members. Inform customers about new features and functionalities Candidate should possess excellent oral and written communication skills Candidate with good customer service skills would be preferred Candidate should have 0-1 year of experience in Customer Support Voice Process. Prior experience in Customer Service industry will be an added advantage. Should be open to work in Night shifts / Rotational Shifts. Responsible for dealing with International Clients Responsible for dealing with Clients Queries. Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough casesRole: Customer Retention - Voice / BlendedIndustry Type: IT CompanyDepartment: Customer Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Any GraduateLocation: NoidaExperience: 1-2 years Salary: upto 4,50,000 per annum
View all details
  • 1 - 5 yrs
  • Noida
Receptionist Front Office Help Desk Trade Desk Manager Enquiry Management Office Manager Commodity Executive
We are looking for 1 Executive-human resources Post in Noida,Receptionist / Front Office / Help Desk,Trade Desk Manager,Enquiry Management,Office Manager,Commodity Executive, with deep knowledge in Receptionist / Front Office / Help Desk,Trade Desk Manager,Enquiry Management,Office Manager,Commodity Executive and Required Educational Qualification is : B.Com, M.Com
View all details

IT Support Executive

Solution 4 Retail

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Desktop Support IT Helpdesk IT Service Desk
Software support for existing customers etc. Coordinate with sales resource or tele-caller to fix appointments for installations/implementations/troubleshooting etc. Understand requirements of the business, and fulfil them using software. Identify customization/training requirements from the new prospect. Installation of Product at new customer site along with basic training. Implementation/troubleshooting on the product, and data.
View all details

Personal Assistant & Administration

GreyBlue Ventures Private Limited.

  • 1 - 7 yrs
  • 4.0 Lac/Yr
  • Female
  • Gurgaon
Secretarial Assistant Secretary Personal Assistant Executive Assistant Receptionist & Front Office Help Desk Receptionist Activities Receptionist & Computer Oper Receptionist Secretarial Operations Secretarial Officer Secretary General Secretary
We are seeking a highly organized and proactive individual to join our team as a Personal Assistant and Administration. The successful candidate will be responsible for providing administrative and personal support to the senior management team, ensuring efficient and smooth operation of daily tasks.Responsibilities:Manage and maintain the executives' calendars, scheduling appointments and meetingsOrganize and coordinate travel arrangements, including flights, accommodation, and transportationDraft and prepare correspondence, reports, and presentationsHandle confidential and sensitive information with discretionManage incoming and outgoing correspondence, including email and phone callsMaintain office files and records, including contracts, agreements, and other legal documentsProvide administrative support for HR functions, including recruitment, onboarding, and employee relationsPerform general office duties, such as ordering office supplies and managing inventorySupport the organization and coordination of events and conferencesHandle personal errands and tasks for the executives, as neededRequirements:Bachelor's degree in Business Administration, Secretarial Studies or a related fieldProven experience as a personal assistant, executive assistant, or administrative assistantExcellent organizational and time management skillsStrong communication and interpersonal skillsProficiency in Microsoft Office Suite and other office softwareDiscretion and confidentiality in handling sensitive informationAbility to work independently and prioritize tasks in a fast-paced environmentFlexibility to work outside of regular office hours, as neededIf you are a detail-oriented and proactive individual with excellent administrative skills, we encourage you to apply for this exciting opportunity. Please note that this position is open only to female candidates
View all details
  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Technical Support IT Helpdesk Technical Helpdesk IT Service Desk Help Desk Executive Walk in
Company: IT IndustryRole: Help Desk ExecutiveLocation: GurgaonShift Timing: 8 AM-4:30 PM (Must be comfortable for rotational shift)Exp: min 3 months (Freshers can also apply)Note -1- Experience of Call Centre / BPO / KPO / ITES / LPO id preferred2-Must have good communication skillsOn Job Training will be provided.
View all details

Female Receptionist

Saumya Consulting & Legal Services

  • 0 - 5 yrs
  • 1.5 Lac/Yr
  • Ghaziabad
Front Office Executive Receptionist Front Office Help Desk Walk in
We are Looking for Female Receptionist. Good Communication Skills, Computer Knowledge ,
View all details

IT Support Executive

Lead India Private lltd

Hardware Networking Desktop Support IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support IT Support Work From Home Walk in
Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
View all details

IT Helpdesk Executive (Female)

Hardshell Technologies Pvt Ltd

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Noida
Technical Support IT Helpdesk Technical Helpdesk IT Service Desk
Follow the proper escalation matrix provided with respect to the nature of call. Generate daily/weekly reports on the activities being undertaken on regular basis Resolution to the end users on phone to their problems related to products. Manage large amounts of incoming calls Provide accurate, valid and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively
View all details
Help Desk Executive
We have vacant of 999 Help Desk Executive Jobs in Lucknow Road, Kanpur,Jaipur Road, Ajmer,Faridabad Road, Gurgaon for Freshers Educational Qualification : Higher Secondary Skill Help Desk Executive etc.
View all details

IT Support Executive

Lead India Private lltd

Hardware Networking Desktop Support IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support Work From Home Walk in
Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
View all details

IT Support Executive

Lead India Private lltd

Hardware Networking Desktop Support IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support Work From Home Walk in
Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
View all details

Required For (DMRC) Delhi Metro Railway Corporation (DMRC)

Perfect Solution Group (Spectrum Placement Services)

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Delhi
Help Desk Executive Information Analyst Token Operator Customer Facilites Agent Walk in
Post - (CFA) Customer Facilities AssistantWork - Solving Passengers Problem & Helping in Token Vending Machines, Cards, Metro Route Problem ECT.Eligibility - 10th & 12th Pass With Good Communication Skill.Salary - 17500/- CTC (26 Days Working)Gender - Male & Female Both Can ApplyHeight - Male 5:6 Inch Height & Female 5:2 Inch HeightShift - Morning 07:00 am to 03:00 pm & Evening 03:00 pm to 11:00 pmLocation - All Delhi (DMRC) StationDuties & Responsibilities -----Delhi Metro Rail Corporation Limited (DMRC) is a centre-state public sector company that operates the Delhi Metro.The DMRC is also involved in the planning and implementation of metro rail, monorail, and high-speed rail projects in India and abroad.Note - Charges ApplyMoney Minded Stay Away
View all details

Delhi Metro Railway Corporation (DMRC) Required Token Operator

Perfect Solution Group (Spectrum Placement Services)

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Delhi
Token Operator Help Desk Executive Information Analyst Customer Agent Walk in
Post - (CFA) Customer Facilities AssistantWork - Solving Passengers Problem & Helping in Token Vending Machines, Cards, Metro Route Problem ECT.Eligibility - Minimum 12th Pass With Basic Computer Knowledge Skills.Salary - 23000/- CTC (26 Days Working)Gender - Male & Female Both Can ApplyShift - Morning 07:00 am to 03:00 pm & Evening 03:00 pm to 11:00 pmLocation - All Delhi (DMRC) StationDuties & Responsibilities-----Visit the official Delhi Metro Rail Corporation Ltd careers page, Click on DMRC ticket token operator Notification. There you will find online application form ticket token operator and with PDF notification, Note - Charges ApplyMoney Minded Stay Away
View all details

Delhi Metro Railway Corporation (DMRC) Required Token Operator

Perfect Solution Group (Spectrum Placement Services)

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Delhi
Token Operator Help Desk Executive Information Analyst Customer Agent Walk in
Post - (CFA) Customer Facilities AssistantWork - Solving Passengers Problem & Helping in Token Vending Machines, Cards, Metro Route Problem ECT.Eligibility - Minimum 12th Pass With Basic Computer Knowledge Skills.Salary - 23000/- CTC (26 Days Working)Gender - Male & Female Both Can ApplyShift - Morning 07:00 am to 03:00 pm & Evening 03:00 pm to 11:00 pmLocation - All Delhi (DMRC) StationDuties & Responsibilities-----Visit the official Delhi Metro Rail Corporation Ltd careers page, Click on DMRC ticket token operator Notification. There you will find online application form ticket token operator and with PDF notification, Note - Charges ApplyMoney Minded Stay Away
View all details
  • 3 yrs
  • Gurgaon
Inbound Calls Communication IT Helpdesk Query Management
Experience: 3-5 years of experience in a call centre or customer service role. Proven track record of handling inbound and outbound calls in a professional manner. Experience in logging user issues and accurately documenting details in a ticketing system. Ability to troubleshoot basic technical issues and escalate complex problems to the appropriate teams. Familiarity with call centre software andsystems (e.g., CRM software, ticketing systems). Excellent verbal and written communication skills to effectively interact with users/customers. Ability to work independently with minimal supervision in a fast-paced environment.Experience in providing first-level support and resolving user queries and complaints. Knowledge of IT systems, software applications, and troubleshooting techniques. Familiarity with government IT policies and procedures. Ability to work collaboratively with cross-functional teams to resolve user issues. Patience and empathy to handle user concerns and complaints effectively. Strong problem-solving skills and attention to detail in resolving user issues. Adaptability to learn new tools and technologies quickly. Customer-focused mindset with a commitment to delivering high-quality service and support. Ability to maintain composure and professionalism during high-pressure situations.
View all details
View More Jobs