Helpdesk Executive Job Vacancies in Delhi NCR

Experience: 3-5 years of experience in a call centre or customer service role. Proven track record of handling inbound and outbound calls in a professional manner. Experience in logging user issues and accurately documenting details in a ticketing system. Ability to troubleshoot basic technical issues and escalate complex problems to the appropriate teams. Familiarity with call centre software andsystems (e.g., CRM software, ticketing systems). Excellent verbal and written communication skills to effectively interact with users/customers. Ability to work independently with minimal supervision in a fast-paced environment.Experience in providing first-level support and resolving user queries and complaints. Knowledge of IT systems, software applications, and troubleshooting techniques. Familiarity with government IT policies and procedures. Ability to work collaboratively with cross-functional teams to resolve user issues. Patience and empathy to handle user concerns and complaints effectively. Strong problem-solving skills and attention to detail in resolving user issues. Adaptability to learn new tools and technologies quickly. Customer-focused mindset with a commitment to delivering high-quality service and support. Ability to maintain composure and professionalism during high-pressure situations.

Join our team as a Helpdesk Executive in Noida sector 78. Responsibilities include documenting customer inquiries, resolving issues efficiently, collaborating with team members, providing exceptional customer support, problem-solving, and clear communication with customers.The ideal candidate should have excellent documentation skills to keep track of customer inquiries and resolutions. The Helpdesk Executive should be able to effectively resolve issues by providing timely solutions. Collaboration with team members is essential to ensure seamless customer support. Strong problem-solving skills are necessary to address customer concerns effectively. Clear communication skills are crucial to interact with customers professionally and efficiently. The candidate should be a 10th pass female with 0-6 years of experience.If you are looking for a dynamic role that involves helping customers and collaborating with a team, this opportunity is perfect for you. Work from the office on a full-time basis and make a difference in customer support.

One Point One Solutions is actively hiring Helpdesk Executives for a blended process (voice + non-voice) in customer service and vendor billing support. We are looking for tech-savvy and detail-oriented individuals with strong English communication skills and prior experience in e-commerce, invoicing, or accounting. Interviews are conducted daily with 20+ openings available!

Looking Girl Staff for My Shop who Help Me & My Team for Sales Work , Goods Dispatch Etc Work

Post - (CFA) Customer Facilities AssistantWork - Solving Passengers Problem & Helping in Token Vending Machines, Cards, Metro Route Problem ECT.Eligibility - 10th & 12th Pass With Good Communication Skill.Salary - 17500/- CTC (26 Days Working)Gender - Male & Female Both Can ApplyHeight - Male 5:6 Inch Height & Female 5:2 Inch HeightShift - Morning 07:00 am to 03:00 pm & Evening 03:00 pm to 11:00 pmLocation - All Delhi (DMRC) StationDuties & Responsibilities -----Delhi Metro Rail Corporation Limited (DMRC) is a centre-state public sector company that operates the Delhi Metro. The DMRC is also involved in the planning and implementation of metro rail, monorail, and high-speed rail projects in India and abroad.Note - Charges Apply Money Minded Stay Away

Hardworking candidate needed

1-2 Years of Calling Experience good Oral and Written Communication in English and Hindi basis Service Desk & Ticketing Tool Knowledge should have Knowledge of Ms Office and Basic Operating of Computer should Be Available to Work On Weekend and Public Holiday report Preparation (on Need Basis)

Helpdesk Support Executive- Helpdesk Support Executive would be the primary point of contact for all user interactions and would be responsible for quality service to the users. Agent functions include, but not limited to, handling user contact via Telephone, email service the request (both informational and transactional), update the database, escalate calls to the department, etc.1. Minimum qualification is Graduation in any discipline.2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi.3. Should be able to communicate confidently and politely with users4. Experience of at least one year in a call center.5. Answer incoming calls and respond to customers emails6. Management and resolve customer complaints7. Identify and escalate issues to supervisors8. Provide product and service information to customers9. Research required information using available resources10. Research, identify, and resolve customer complaints using applicable software11. Process orders, forms, and application12. Route calls to appropriate resources13. Document all call information according to standard operating procedures14. Recognize, document, and alert the management team of trends in customer calls15. Follow up customer calls where necessary

Required Non IT and Non Engineering Graduate , Graduation completed in 2019 1nd after 2019 will be only applicable for this job.Designing, monitoring, analyzing, and troubleshooting IT systems.Interpreting briefs and developing IT systems that meet all specifications and cost requirements.Assisting with training and onboarding processes.Writing job descriptions for new positions, and assisting with interview and recruitment processes.Ensuring staff comply with company, as well as health and safety regulations at all times.Maintaining, managing, and updating software.Supervising digital security and ensuring all anti-viruses and firewalls are regularly updated.Supervising the development and maintenance of websites and ensuring the protection of users' data.Analyzing existing operations, protocols, and processes, and making plans for improvement.Conducting research, attending workshops, and networking with other professionals in the industry.

A well behaved, skilled dental assistant required, who is having basic graduation degree or diploma (Computer or any field). Job requirement is to handle reception and patients so candidate must be soft spoken. Timings for the job will be discussed during interview. Interested Candidate can send their resume

We have a bulk Vacant Position for Customer Care SpecialistLooking for UG/Grad/PG candidates with Excellent communication skills in English.Fresher and experienced both can Apply.Salary up to- 3.5 LPA as per experienceWalk-in Venue -Tech Mahindra, 1st Floor, Knowledge boulevard A8, Block- A, Noida sec 62 near IMS college,Nearest metro station Noida Electronic City, Noida - 201309Interview timing - 10:00 AM -- 2:00 PM (Monday to Saturday)Come to the office location for the face-to-face Interview.On top of the Resume mention my name Sakshi Gupta for referencePlease share resume on the below mentioned email id

Job descriptionRoles and Responsibilities: Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Update our internal databases with information about technical issues and useful discussions with customers. Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members. Inform customers about new features and functionalities Candidate should possess excellent oral and written communication skills Candidate with good customer service skills would be preferred Candidate should have 0-1 year of experience in Customer Support Voice Process. Prior experience in Customer Service industry will be an added advantage. Should be open to work in Night shifts / Rotational Shifts. Responsible for dealing with International Clients Responsible for dealing with Clients Queries. Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough casesRole: Customer Retention - Voice / BlendedIndustry Type: IT CompanyDepartment: Customer Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Any GraduateLocation: NoidaExperience: 1-2 years Salary: upto 4,50,000 per annum

We are looking for 1 Executive-human resources Post in Noida,Receptionist / Front Office / Help Desk,Trade Desk Manager,Enquiry Management,Office Manager,Commodity Executive, with deep knowledge in Receptionist / Front Office / Help Desk,Trade Desk Manager,Enquiry Management,Office Manager,Commodity Executive and Required Educational Qualification is : B.Com, M.Com

Software support for existing customers etc. Coordinate with sales resource or tele-caller to fix appointments for installations/implementations/troubleshooting etc. Understand requirements of the business, and fulfil them using software. Identify customization/training requirements from the new prospect. Installation of Product at new customer site along with basic training. Implementation/troubleshooting on the product, and data.

We are seeking a highly organized and proactive individual to join our team as a Personal Assistant and Administration. The successful candidate will be responsible for providing administrative and personal support to the senior management team, ensuring efficient and smooth operation of daily tasks.Responsibilities:Manage and maintain the executives' calendars, scheduling appointments and meetingsOrganize and coordinate travel arrangements, including flights, accommodation, and transportationDraft and prepare correspondence, reports, and presentationsHandle confidential and sensitive information with discretionManage incoming and outgoing correspondence, including email and phone callsMaintain office files and records, including contracts, agreements, and other legal documentsProvide administrative support for HR functions, including recruitment, onboarding, and employee relationsPerform general office duties, such as ordering office supplies and managing inventorySupport the organization and coordination of events and conferencesHandle personal errands and tasks for the executives, as neededRequirements:Bachelor's degree in Business Administration, Secretarial Studies or a related fieldProven experience as a personal assistant, executive assistant, or administrative assistantExcellent organizational and time management skillsStrong communication and interpersonal skillsProficiency in Microsoft Office Suite and other office softwareDiscretion and confidentiality in handling sensitive informationAbility to work independently and prioritize tasks in a fast-paced environmentFlexibility to work outside of regular office hours, as neededIf you are a detail-oriented and proactive individual with excellent administrative skills, we encourage you to apply for this exciting opportunity. Please note that this position is open only to female candidates

We are Looking for Female Receptionist. Good Communication Skills, Computer Knowledge ,

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Follow the proper escalation matrix provided with respect to the nature of call. Generate daily/weekly reports on the activities being undertaken on regular basis Resolution to the end users on phone to their problems related to products. Manage large amounts of incoming calls Provide accurate, valid and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Experience: 3-5 years of experience in a call centre or customer service role. Proven track record of handling inbound and outbound calls in a professional manner. Experience in logging user issues and accurately documenting details in a ticketing system. Ability to troubleshoot basic technical issues and escalate complex problems to the appropriate teams. Familiarity with call centre software andsystems (e.g., CRM software, ticketing systems). Excellent verbal and written communication skills to effectively interact with users/customers. Ability to work independently with minimal supervision in a fast-paced environment.Experience in providing first-level support and resolving user queries and complaints. Knowledge of IT systems, software applications, and troubleshooting techniques. Familiarity with government IT policies and procedures. Ability to work collaboratively with cross-functional teams to resolve user issues. Patience and empathy to handle user concerns and complaints effectively. Strong problem-solving skills and attention to detail in resolving user issues. Adaptability to learn new tools and technologies quickly. Customer-focused mindset with a commitment to delivering high-quality service and support. Ability to maintain composure and professionalism during high-pressure situations.

Post - (CFA) Customer Facilities AssistantWork - Solving Passengers Problem & Helping in Token Vending Machines, Cards, Metro Route Problem ECT.Eligibility - 10th & 12th Pass With Good Communication Skill.Salary - 17500/- CTC (26 Days Working)Gender - Male & Female Both Can ApplyHeight - Male 5:6 Inch Height & Female 5:2 Inch HeightShift - Morning 07:00 am to 03:00 pm & Evening 03:00 pm to 11:00 pmLocation - All Delhi (DMRC) StationDuties & Responsibilities -----Delhi Metro Rail Corporation Limited (DMRC) is a centre-state public sector company that operates the Delhi Metro.The DMRC is also involved in the planning and implementation of metro rail, monorail, and high-speed rail projects in India and abroad.Note - Charges ApplyMoney Minded Stay Away

Post - (CFA) Customer Facilities AssistantWork - Solving Passengers Problem & Helping in Token Vending Machines, Cards, Metro Route Problem ECT.Eligibility - Minimum 12th Pass With Basic Computer Knowledge Skills.Salary - 23000/- CTC (26 Days Working)Gender - Male & Female Both Can ApplyShift - Morning 07:00 am to 03:00 pm & Evening 03:00 pm to 11:00 pmLocation - All Delhi (DMRC) StationDuties & Responsibilities-----Visit the official Delhi Metro Rail Corporation Ltd careers page, Click on DMRC ticket token operator Notification. There you will find online application form ticket token operator and with PDF notification, Note - Charges ApplyMoney Minded Stay Away

Post - (CFA) Customer Facilities AssistantWork - Solving Passengers Problem & Helping in Token Vending Machines, Cards, Metro Route Problem ECT.Eligibility - Minimum 12th Pass With Basic Computer Knowledge Skills.Salary - 23000/- CTC (26 Days Working)Gender - Male & Female Both Can ApplyShift - Morning 07:00 am to 03:00 pm & Evening 03:00 pm to 11:00 pmLocation - All Delhi (DMRC) StationDuties & Responsibilities-----Visit the official Delhi Metro Rail Corporation Ltd careers page, Click on DMRC ticket token operator Notification. There you will find online application form ticket token operator and with PDF notification, Note - Charges ApplyMoney Minded Stay Away