Array ( [0] => customer-success-executive [1] => kolkata ) Customer Success Executive Jobs in Kolkata,Customer Success Executive Job Vacancies in Kolkata West Bengal
3

Customer Success Executive Job Vacancies in Kolkata

Customer Success Executive - Full Time - Freshers

India First Life Insurance

  • Fresher
  • Kolkata
Sales Insurance Sales Insurance Business Development
As a Customer Success Executive, you will play a vital role in ensuring that our customers enjoy a positive experience with our products and services. Your primary focus will be to assist customers, resolve issues, and ensure their satisfaction.**Key Responsibilities:**- **Customer Support:** Provide timely assistance to customers by answering their queries and resolving any concerns they may have regarding our services.- **Relationship Building:** Develop and maintain strong relationships with customers to understand their needs and ensure they receive maximum value from our offerings.- **Feedback Collection:** Gather feedback from customers to identify areas for improvement and communicate this information to the relevant departments.- **Product Education:** Help customers understand how to use our products effectively by providing training and resources that enhance their experience.- **Upselling Opportunities:** Identify opportunities to introduce customers to additional products or services that can benefit them, contributing to company growth.**Required Skills and Expectations:**You should have excellent communication skills, both spoken and written, to effectively interact with customers. A positive attitude and empathy are essential for understanding customer needs and concerns. You must be proactive and able to solve problems independently while working collaboratively with other team members. Additionally, a basic understanding of customer service principles and a willingness to learn and adapt in a fast-paced environment are important for success in this role. Being a 12th pass is the minimum educational requirement, and freshers are welcome to apply.
View all details
Apply

Customer Success Executive

Legal Panel

Telesales Executive
CSA Profile (telesales)Blended processGraduate (pursuing)Needed min 6 months expLocation - Delhi NCR
View all details
Apply

Customer Success Associate

Neemtree Internet Pvt Ltd

Client Relationship Manager Client Services Executive
The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.
View all details
Apply

Customer Success Executive (Full Time)

Legal Panel

Telesales Executive Sales Educational Sales Direct Sales Client Management
CSA (blended process)12+ pursuing(course/graduate)or graduateNeed core sales (telesales) exp for min 6 months.one should be comfortable with english and hindi bothHiring for different locationsSalary - Fixed + Incentives
View all details
Apply

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!