Process Executive Job Vacancies in Navi Mumbai

We are looking for a dedicated Customer Care Executive to join our team in Juinagar. As a key member of our customer service department, you will be responsible for ensuring a positive experience for our customers. Key Responsibilities:- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat to provide accurate information and assistance.- **Resolve Issues:** Address and resolve customer complaints or issues in a timely manner, ensuring customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions to improve service and track patterns.- **Follow Up:** Proactively follow up with customers to ensure their concerns are addressed and they are satisfied with the solutions provided.- **Provide Feedback:** Share customer feedback with the team to help improve products and services and enhance customer experience.Required Skills and Expectations:Candidates should have a high school diploma (10th pass). Excellent communication skills, both verbal and written, are essential for effectively interacting with customers. Problem-solving skills are important to swiftly resolve customer issues. Candidates should be comfortable working in a team environment and be able to adapt to changing situations. A friendly and patient attitude is crucial for handling customer inquiries and complaints. Prior experience in customer service is beneficial but not required, making this a great opportunity for those starting their careers or looking to gain experience.

As a Back Office Executive, you will play a crucial role in supporting the smooth operations of the company. You will be responsible for various administrative and operational tasks that ensure the business runs efficiently.**Key Responsibilities:**- **Data Entry:** Accurately input data into company databases and systems, ensuring information is up-to-date and easily accessible for other teams.- **Documentation Management:** Organize and maintain physical and digital files, ensuring all documents are properly filed and can be retrieved quickly when needed.- **Support Customer Queries:** Assist the customer service team in handling inquiries and complaints by providing relevant information and ensuring customer satisfaction.- **Report Generation:** Create and compile regular reports on various aspects of company performance, helping management make informed decisions based on accurate data.- **Inventory Management:** Monitor and manage inventory levels by keeping track of stock and assisting in ordering supplies when necessary.**Required Skills and Expectations:**- Strong organizational skills are essential to manage multiple tasks efficiently while maintaining high attention to detail.- Good communication skills, both verbal and written, will help you interact effectively with colleagues and clients.- Basic knowledge of computers and proficiency in software like MS Office, mainly Excel and Word, are expected.- Ability to work in a team environment, showing a collaborative spirit and willingness to assist others.- A proactive attitude and eagerness to learn will contribute to your success in this role.

IDFC Bank Hiring Freshers Telesales Executive Location: Juinagar Role: Telesales Executive Shift: 10:00 AM - 7:00 PM Week Off: 6 days per month Qualification: Graduate (Any Stream) Requirement: Strong communication skills

We are looking for a Customer Service Executive to join our team in Navi Mumbai. This is an entry-level position suitable for recent graduates with 0 to 2 years of experience. You will play a vital role in assisting our customers and ensuring their needs are met effectively.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries via phone, email, or chat. Provide accurate information about products and services and resolve any issues they may encounter.2. **Problem Solving**: Handle customer complaints efficiently and maintain a positive attitude while addressing their concerns. Strive to find the best solutions to enhance customer satisfaction.3. **Order Processing**: Assist in processing orders and managing customer accounts. Ensure that orders are confirmed and delivered on time, and update customers about their order status.4. **Feedback Collection**: Gather customer feedback and suggestions. This will help improve our services and products, contributing to overall customer satisfaction.5. **Team Collaboration**: Work closely with team members and other departments to create a seamless customer service experience. Communicate effectively to share customer insights.Required Skills and Expectations:Candidates should possess excellent communication skills in English and the local language. A polite and professional approach when dealing with customers is essential. Basic computer skills, including familiarity with software tools and email communication, are required. A positive attitude, willingness to learn, and ability to work in a team are highly valued. A graduate degree is necessary to apply for this position.

Role: Customer Support Executive (Voice & Chat) Location: Navi Mumbai Shift: Rotational 5 Days Working 2 Rotational Offs Perks: Both Side Cab Facility

We are looking for a motivated Data Entry Executive to join our team. This role is essential for maintaining accurate and efficient data management. **Key Responsibilities:**- **Data Input:** Accurately enter and update information into our databases, ensuring that all data is correct and current. Attention to detail is crucial to prevent errors.- **Record Keeping:** Maintain organized records of data entries and make sure they are easily accessible when needed. Good organization helps in quickly retrieving information.- **Quality Checks:** Perform regular checks on data to identify and correct errors. This ensures the data's integrity and reliability.- **Reporting:** Generate reports as required by management, summarizing data entries and any discrepancies found. Clear reporting supports effective decision-making.- **Collaboration:** Work closely with team members to ensure data accuracy and timely completion of projects. Strong teamwork enhances overall productivity.**Required Skills and Expectations:**The ideal candidate should have a minimum of 1-2 years of experience in data entry or a similar role. A completed 12th grade education is necessary. Proficiency in typing and using computer software, particularly spreadsheets and database applications, is essential. Candidates should have strong attention to detail, excellent organizational skills, and a good understanding of data privacy protocols. The ability to work independently from home and manage time effectively is important for success in this position. Good communication skills are also required to collaborate with team members and manage queries efficiently.

We are hiring Telesales Executive for Ghansoli/Mahape location.Salary: 18,000 - 20,000 per monthJob Type: Full-timeResponsibilities:* Make outbound calls to potential customers* Explain services and generate leads* Maintain call records and follow-ups* Achieve daily targetsRequirements:* Good communication skills* Basic computer knowledge* Fresher and experienced both can applyLocation: Ghansoli / Mahape, Navi MumbaiDay Shift Work from Office

Job Title: IT Sales ExecutiveExperience: Minimum 2 YearsLocation: Seawood, Navi MumbaiJoining: Immediate / Short Notice PreferredWe are seeking a motivated and results-driven IT Sales Executive

i am looking a packing staff for handling packing department Packing material as per order Manage packing material looking inventory systemoperate mobile operate computeri am looking a packing staff for handling packing department Packing material as per order Manage packing material looking inventory systemoperate mobile operate computer

We have a Job openings for International Voice USA Process - Night ShiftBenefits :Easy peasy processTraining will be paidTraining & script will be providedSalary starts from the first day of joining & trainingGet 16k to 18k as a complete freshers & 18k to 22k for domestic experienced (based on interview)20k above for International voice process experienced (based on interview)Attractive Incentives for leads generation + Attendance AllowanceNo PICK & DROP but timing is convenient, you can easily travel in auto, bus or train without getting any rushPilot Process, growth opportunities, IJP option based on performanceIncrement in 1 year but We can revise salary in couple of months if performing excellentResponsibilities:1. Handle customer queries and support international clients via calls2. English communication and problem-solving skills.3. Work night shifts and maintain accurate records of customer interactions.Requirements:12th or graduate.Intermediate English communication.10th passed with good English communication can also applyWillingness to work night shifts.Freshers can also applyWork From Office only.Location - Ghansoli, Navi MumbaiShift Time - 7:30PM to 4:30AM (US Shift Timing)5 days working (Alternate Saturday Off & All Sunday Off)No Pick & Drop Facility - Travelling Allowance will be providedSalary Bracket : 16,000 - 30,000 per month plus Incentives (Salary would be on the basis of your experience & last drawn)Perks includes attractive incentives on a daily basis and a friendly office environment. Call me or else share your CV on WhatsApp if you are interested

Hiring: TPA Billing Executive Hospital Location: Panvel, Navi Mumbai Salary: 15,000 22,000 (based on experience) Gender: Male / Female Experience: Minimum 1 year Industry: Hospital / HealthcareJob Responsibilities:Handling TPA & Insurance billingSubmission of cashless & reimbursement claimsCoordination with insurance companies & TPAsMaintaining patient billing and claim recordsFollow-up on approvals and paymentsRequirements:Minimum 1 year experience in hospital TPA billingKnowledge of insurance portals & claim processingGood communication and documentation skills Interested candidates can call: 9011935513

Job Responsibilities :-Ticketing SystemsHelpdesk SoftwareCRM TicketingBitrix24Service Request HandlingProcess & CoordinationIssue TrackingComplaint ManagementInternal Ticket CoordinationSLA MonitoringFollow-up & Closure TrackingCross-Functional CoordinationSupport RoleSales Support TicketingOperations SupportCustomer Support CoordinationBack-office Ticket ManagementInside Sales CoordinatorBusiness Development SupportCRM & Sales Analyst (Junior)CRM SoftwareSales ProposalsQuotation PreparationPrice QuotationOrder VerificationSales DocumentationSample Order ProcessingKey SkillsTicket Assignment, Ticket Management, Bitrix24, CRM Ticketing, Task Allocation, SLA Monitoring, Internal Coordination, Follow-ups, MIS ReportingPreferred candidates from Herbal / Ayurvedic / Nutraceutical / Food Ingredient manufacturing companies with exposure to B2B sales support, CRM handling, ticket assignment, order processing, and sales coordination.

We're Hiring: Customer Service (Voice Process)Hexaware is looking for enthusiastic professionals to join our Customer Service Domestic Voice Process team. What Were Looking For:Excellent English communication skillsMinimum Qualification: 12th Pass/GraduatePrior BPO experience preferred/Freshers Can ApplyMust reside within Hexawares location boundaries (see below) Compensation & Benefits:Work Mode: Work From OfficeSalary: Freshers - 14k/15k Experience 18k/20kWorking Days: 5 Days (Weekends Off)Shift Window: 8:00 AM 5:00 PM (Fixed Shift) Selection Process:1. HR Round2. Operations Round Important:All previous employment documents are mandatory. Location Boundaries (Only applicants residing here will be considered):Ambernath Ghatkopar (Central Line)Thane Panvel (Trans Harbour)Vashi Chembur (Harbour Line) Interested? Lets Connect!Contact: 8657971384 Email: JuiliD@hexaware.com

Job Opportunity at TSI (Transworld Systems India) Assurant Process (US Shift) We have an urgent job opening for the role for Back-office Executive at Vashi, Navi Mumbai Eligibility CriteriaQualification: Graduate Freshers HSC with minimum 6 months of BPO experienceAge Limit: 1840 yearsJob Location: Vashi Shift Timings (US Shifts) 5:30 PM 2:30 AM 6:30 PM 3:30 AMWorking Days: 5 days (Saturday & Sunday fixed off) Salary DetailsSemi-Voice: 16,800 in-hand Up to 13,000 performance-based incentivesNon-Voice: 14,500 in-hand Up to 13,000 performance-based incentives Interview Rounds1. HR Screening2. Typing Test (35 WPM with 96% accuracy)3. Operations Round Transportation FacilityHome Pick-up and Home Drop AvailableTransport Boundaries: Trans Harbour Line: Panvel Airoli Thane Harbour Line: CST Panvel Central Line: CST Badlapur (Full address required) Western Line: Churchgate Dahisar Check Naka (Full address required) Mandatory Documents1. Offer Letter & Bank Statements2. Offer Letter & Salary Slips3. Experience Letter / Resignation Acceptance4. SSC, HSC & All Semester Marksheets (including Convocation)5. Aadhaar + e-Aadhaar6. PAN Card7. Passport-size Photo8. Digital/Scanned Signature9. Address Proof (Rent Agreement / Electricity Bill)

Schengen Visa Executive (Freshers & Experienced)Work Profile: Schengen Visa Associate (Full time - Work from Office)Roles and Responsibilities* Guiding clients how to prepare documents for visa process.* Preparation of reports and other documents of client.* Collecting documents from client required for visa process .* Verifying documents required for Schengen visa process.Required Skills:* Computer savvy & good communication skills.* Good writing, reporting, scheduling and organizing skills. Basic Requirements:Min Qualification Undergraduate / GraduateMust be able to commute to office in Goregoan,Mumbai Mon-Sat (10 am-7 pm)Training will be provided in Vashi Office

Responsible for making reservations in the car rental software. billing, coordination with suppliers and administrative functions related to car rental operations.Prior car rental experience will be preferred. - Good working knowledge of Microsoft Excel and Microsoft Outlook is desired.Provide outstanding customer service and respond quickly to needs and complaints.Communicating with customers to answer questions and address concerns about their reservations or rental vehicles. Capable of handling drivers and vendors query. Ensure to receive all phone calls from drivers any hour in day/night.Ensure to track routes to assure on time service.Esure vehicle reaches on time for pickup/drop as per fixed schedules.Ensure that the vehicle is maintained well in terms of cleanliness & basic safety standards.Greeted customers & Provide outstanding customer service at all times.Maintained a positive attitude and professional demeanour at all times.Aggressively pursued reservation bookingsSkills Should have good Oral, written communication and listening skills. Should be an effective communicator, fluent with what he/she is speaking. Should be a computer literate. (Proficient in MS office). Should have the ability to handle multiple calls simultaneously. Should be able to multi-task and be able to manage time effectively Should provide most accurate information into the portal and to customer Good interpersonal and problem-solving skills. Should be flexible enough to adapt to any environment or changes happening in the work. Should be patient enough and quite motivated towards learning new things and execute it effectively on day-to-day basis. Should be able to adapt to interacting with any client and should have good listening skills to validate the data and troubleshoot.

- Conduct outbound calls to potential customers: As a Telecalling Executive, you will be responsible for making outbound calls to potential customers to introduce them to products or services offered by the company.- Handle customer inquiries: You will need to effectively address customer inquiries and provide relevant information about the products or services, ensuring customer satisfaction.- Use persuasive techniques: Utilize your convincing power and negotiation skills to persuade customers to purchase the products or services being offered.- Generate sales leads: Identify and generate potential sales leads through cold calling and tele marketing techniques, contributing to the overall sales goals of the company.- Maintain call records: Keep detailed records of each call made, including customer information, feedback, and any follow-up actions required for future reference.Skills and Expectations:- Good communication skills: Ability to effectively communicate with customers over the phone, conveying information clearly and professionally.- Strong persuasion skills: Capable of convincing customers and overcoming objections to close sales deals.- Proactive attitude: Take initiative in making outbound calls, generating leads, and following up with customers to drive sales.- Ability to work under pressure: Handle multiple calls and inquiries simultaneously in a fast-paced environment, maintaining composure and professionalism. - Basic computer skills: Proficiency in using computer systems to record call details, access customer information, and manage leads effectively.

JD - Knowledge of Tally, GST Reconciliation, TDS, TCS, E-INVOICEING, E-WAY BILLING, PETTY CASH, BANKING TRANSACTIONS, PO GENERATION, DC, SALE INVOICE, LEDGER, PAYABLES, RECEIVABLES, PAYMENT COLLECTIONS, BANK RECONCILIATION, email, MS office etc.prefer male candidate can apply only from Navi Mumbai locationexperience need min 5 years above candidateInterested candidate can share resume email - hr@verastarsolutions.incontact hr 7219820535