Array ( [0] => call-center [1] => chennai ) 400+ Call Center Fresher Jobs in Chennai | Latest Vacancies
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Call Center Fresher Jobs in Chennai

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Hiring Fresher - Tele Counselor - Chennai

Immek Softech Academy

  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Female
  • Chennai
Telecommunication Outbound Calling Tele Sales Lead Generation Telesales Communication Skills Presentable
We are looking for a Tele Counselor to join our team in Chennai. The ideal candidate should have a passion for helping others and the ability to communicate effectively over the phone.**Key Responsibilities:**- **Conduct Counseling Sessions:** Engage with clients over the phone to understand their needs and provide appropriate guidance.- **Provide Information:** Share details about courses, programs, and services offered, ensuring clients have a clear understanding of their options.- **Follow-Up Communication:** Maintain regular follow-ups with clients to ensure they feel supported and informed throughout their decision-making process.- **Document Client Interactions:** Keep accurate records of all client conversations, preferences, and feedback for future reference and to improve services.- **Achieve Targets:** Work towards achieving team and individual targets concerning client enrollments and satisfaction.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to build rapport with clients. A background in counseling or customer service is preferred but not mandatory, making this role suitable for fresh graduates. The ability to listen actively and respond empathetically to clients' concerns is crucial. Successful candidates will demonstrate a proactive attitude, good organizational skills, and a willingness to learn. Flexibility in handling different client queries and consistent professional conduct in a work-from-office setting will be essential. Only female candidates will be considered for this role.
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Fresher hiring for Lead Generation Executive

Make My Chairs

  • 0 - 1 yrs
  • Female
  • Chennai
Email Marketing Cold Calling Lead Generation Online Marketing
Handle incoming and outgoing customer calls.Explain product details and offers to customers.Convert customer inquiries into showroom visits and sales.Follow up with leads through calls and WhatsApp.Conduct feedback calls after customer purchase.Handle WhatsApp chats and customer inquiries.Send promotional messages and email campaigns to customers.Maintain daily call records and update lead status.Coordinate with showroom team for customer visits.
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Hiring For 12th Pass Freshers - Tamil Telecaller

Madras city properties

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Maduravoyal Chennai
Tele Sales Officer Tamil Speaking Lead Generation Domestic Calling Customer Support Voice Process
We are looking for a motivated Tamil Telecaller to join our team in Maduravoyal, Chennai. This position is ideal for individuals who have recently completed their 12th grade and are eager to start their career in customer service. Key Responsibilities:- **Make Outbound Calls**: You will reach out to potential customers to share information about our products and services, aiming to generate interest and establish connections.- **Handle Customer Queries**: Respond to customer inquiries in Tamil, providing clear and helpful information. Your ability to understand and resolve issues will enhance customer satisfaction.- **Maintain Records**: Keep accurate records of calls made and customer interactions. This information is essential for tracking performance and improving service.- **Achieve Targets**: Work towards daily and monthly sales or service targets set by your team leader. Your enthusiasm and dedication will contribute to the team
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Tamil Telecaller-13K Inhand

Vishakan Placement Service

  • 0 - 1 yrs
  • Thoraipakkam Chennai
Average English Telecaller BPO Telecaller Kannada Telecaller Malayalam Tamil Voice Process Tamil Telecaller Domestic BPO Outbound Calling Personal Loans
We are looking for a Tamil Telecaller to join our team in Thoraipakkam. The ideal candidate will have a pleasant voice and a strong desire to communicate effectively with customers.**Key Responsibilities:**- **Make Outbound Calls:** Contact potential and existing customers to provide information about our products and services and answer their queries.- **Customer Engagement:** Build a rapport with customers to encourage them to make purchases or express interest in our services.- **Handle Queries and Complaints:** Address customer concerns promptly and efficiently, ensuring they feel heard and valued.- **Maintain Accurate Records:** Document all conversations and customer interactions in our system to ensure smooth communication and follow-ups.- **Achieve Targets:** Work towards specific sales or engagement targets set by the management, adjusting strategies as needed to meet those goals.**Required Skills and Expectations:**- **Language Proficiency:** Fluency in Tamil is essential, with clear verbal communication skills to convey information effectively.- **Basic Computer Skills:** Familiarity with computers and MS Office is important for data entry and handling reports.- **Positive Attitude:** A friendly and enthusiastic demeanor is necessary to engage customers and enhance their experience.- **Team Player:** Willingness to collaborate with colleagues and contribute to a positive work environment.- **Quick Learner:** Ability to absorb new information quickly and apply it efficiently when interacting with customers. No prior experience is required, but a strong motivation to learn and grow in a telesales role is essential.
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Hiring For 10th Pass Freshers - Tamil Telecaller

MINSWAY SOLUTIONS PRIVATE LIMITED

  • Fresher
  • 3.0 Lac/Yr
  • Nungambakkam Chennai
Tamil Speaking Customer Support Voice Process Call Center Domestic Calling Lead Generation
We are looking for a confident and motivated Telecaller to join our team.Making calls to prospective customers from a provided database.
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Freshers For Customer Care Executive - Chennai

Treosss Hr Consultancy Services

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Nungambakkam Chennai
Outbound Calling Marketing Communication Domestic BPO Voice Process Inside Sales Convincing Power Telesales
Urgent Hiring - Customer Support Executive - Insurance (Domestic Voice Process) Greetings from AustraITES Pvt Ltd!! Role: Tele Sales Executive Location: Nungambakkam, Chennai
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Looking For Customer Care Executive (Only Females)

NeoMotion Assistive Solutions Pvt.Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Madhavaram Chennai
Customer Relationship Customer Service Call Center Customer Communication
Attend to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID fortheir complaints3. Timely update the status of customer complaints as and when issue is resolved and update withcustomers on the same.4. Follow up with customers/aftersales executives on the dispatch and collection of spare parts.
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Face-to-Face For Senior Business Development Executive Jobs (Freshers)

Munis Pvt Ltd

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Thiruninravur Chennai
Direct Marketing Retail Sales Channel Sales Direct Sales Marketing Consultant Lead Generation Marketing Communication Corporate Sales Sales Administration Insurance Sales International Sales Communication Skills Sales Business Development Sales Ability Sales B2B Sales Convincing Power International Call Center International Business Development International Voice Process Business Development
We are looking for a Senior Business Development Executive to help drive our growth and expand our market presence. In this role, you will identify and pursue new business opportunities while building strong relationships with clients. This position allows you to work from home, providing flexibility in how you achieve your goals.Key Responsibilities:1. Identify New Business Opportunities: Research and analyze market trends to find potential clients and areas for growth. Your insights will help shape our business strategies.2. Build and Maintain Client Relationships: Establish and nurture relationships with new and existing clients. Regular communication will ensure client satisfaction and loyalty.3. Prepare and Deliver Presentations: Create compelling presentations that showcase our products and services to prospective clients. Your ability to communicate effectively will help win new business.4. Collaborate with Teams: Work closely with marketing and sales teams to align efforts and achieve business objectives. Teamwork is essential for overall success.5. Track Market Competition: Keep an eye on competitors and industry trends to provide insights for improvement. Understanding the market landscape is crucial to staying ahead.Required Skills and Expectations:You should have a graduate degree and a keen understanding of business development principles. Excellent communication and interpersonal skills are essential for building relationships and presenting ideas. A proactive attitude and the ability to work independently are important. Additionally, you should be comfortable navigating digital tools for research and communication in a remote work environment.
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Jobs by Popular Location

Telecaller (Freshers) Chennai

Merloam Estates

  • Fresher
  • 2.0 Lac/Yr
  • Chennai
Microsoft Excel Outbound Calling Marketing Communication Voice Process Inbound Cold Calling Convincing Power
We are seeking a dedicated Tele Caller to join our team in Chennai. This is a full-time position suitable for freshers who have completed their 12th grade. As a Tele Caller, you will be responsible for engaging with customers over the phone to promote our services and gather valuable feedback.**Key Responsibilities:**- **Make Outgoing Calls:** Reach out to prospective and existing customers to inform them about our products and services.- **Engage Customers:** Build rapport with customers through effective communication, listening carefully to their needs and concerns.- **Record Information:** Maintain accurate records of customer interactions and update the database with relevant details for follow-ups.- **Handle Queries:** Address customer queries and resolve any issues they may have, ensuring a positive customer experience.- **Achieve Targets:** Work towards achieving daily call and sales targets set by the management, contributing to the overall success of the team.**Required Skills and Expectations:**- **Communication Skills:** Clear and effective verbal communication skills are essential to engage customers and convey information effectively.- **Confidence:** A confident and friendly demeanor is important for making connections with customers over the phone.- **Basic Computer Skills:** Familiarity with using computers and basic software applications to log calls and manage customer data is necessary.- **Team Player:** Ability to work collaboratively within a team and contribute positively to a supportive work environment.- **Adaptability:** Willingness to learn and adapt to new processes or changes in product offerings as needed.
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Telecaller Executive - Full Time (Female Candidates Preferred)

ABS HRMS

  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Chennai
Lead Generation Real Estate Sales Inbound Negotiation Skills Inside Sales Cold Calling
JOB DESCRIPTIONPosition: Telecaller - Real EstateLocation:location-Porur ChennaiKey ResponsibilitiesHandle inbound and outbound calls to generate leads for real estate projectsExplain property details, pricing, and offers to prospective customersFollow up with leads and convert inquiries into site visitsSchedule property visits and coordinate with the sales teamMaintain and update customer database in CRMAchieve daily and monthly calling and lead generation targetsHandle customer queries and provide accurate informationMaintain call records and prepare reportsKey SkillsExcellent communication and convincing skillsStrong sales and negotiation abilityBasic understanding of real estate industryGood follow-up and customer handling skillsFamiliarity with CRM tools is an advantageEligibilityBachelor
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Telecaller Fresher

SAMS Group of Institution

  • 0 - 4 yrs
  • Chennai
Voice Process Telemarketing Tele Sales Calling
Job description:Ability to handle both inbound and outbound calls.Clear & effectively explaining the benefits & features of course details to students and parents.Follow-up on leads & generated through various marketing efforts.Identifying & qualifying potential customers.Basic knowledge on MS excel to maintain the accurate records on daily basis.Mandatory language fluency in Tamil, English.Both Freshers & Experience can apply.Prefer to join within a week after got selected on final interview call.
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Tele Caller - Freshers

I Zenith

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Kodambakkam Chennai
Life Insurance Good Communication Skills Outbound Calling Voice Process Domestic BPO
Calling customers and informing about payment and Benefits of Life Insurance
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Female - Opening For Tele Marketing Executive Freshers

Premier Housing and Properties

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Chennai
Outbound Calling Microsoft Excel
As a Tele Marketing Executive, you will play a crucial role in promoting our products and services through effective communication over the phone. Your primary responsibility will be to connect with potential customers and generate leads that can lead to sales.**Key Responsibilities:**- **Conduct Outbound Calls**: You will make calls to potential clients to introduce and promote our offerings, helping to broaden our customer base.- **Engage with Customers**: Create engaging conversations to understand customer needs, answer queries, and encourage interest in our products.- **Maintain Customer Records**: Keep detailed and accurate records of customer interactions and feedback to help track sales processes and improve marketing strategies.- **Achieve Sales Targets**: Work towards meeting monthly sales goals by following up leads and closing deals, contributing to the company's overall success.- **Provide Product Information**: Clearly explain product features, pricing, and benefits to potential customers, ensuring they have the necessary information to make informed decisions.**Required Skills and Expectations:**You should have strong communication skills, both verbal and written, enabling you to engage effectively with customers. A friendly and persuasive personality will help you connect with potential clients. Basic computer skills and familiarity with CRM systems are important for managing customer information. Prior experience in telemarketing can be beneficial, but a positive attitude and willingness to learn are essential for this role. You must be able to work full-time in our office located in Chennai and maintain a professional demeanor at all times.
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VOB Specialist in Medical Billing Operations

Green Success Infotech

  • 0 - 5 yrs
  • Guindy Chennai
Calling AR Caller Medical Billing Verification Officer
VOB Specialist in Medical Billing OperationsJob Description:Responsibilities:Insurance Verification: Verify active coverage, effective dates, and plan types by getting in touch with insurance companies.Benefit Documentation: Get thorough information about patient liabilities, such as maximum out-of-pocket (MOOP) limits, deductibles, co-insurance, and co-payments.Pre-Authorization Check: Find out if a Primary Care Physician (PCP) referral or Prior Authorization is needed for particular medical procedures, durable medical equipment (DME), or drugs.Coverage Scope: Determine whether the services being sought are In-Network or Out-of-Network and note any exclusions or particular restrictions in the patient's policy.Data entry: Accurately enter each call's unique reference number and confirmed benefit information into the Practice Management System (PMS) or Billing Software.Coordination of Benefits (COB): To guarantee the proper billing order and avoid double-dipping mistakes, identify the primary, secondary, and tertiary insurance levels.Experience: 0 to 3 yrsEducation: Any Basic DegreeIf Interested Please do Send your CV along with you Informations as below to infohrmaria04@gmail.comFull Name: Contact Number: Email Address: Current Location: Position Applied For: Qualification: Year of Passout: Candidate Category: Fresher / ExperiencedWillingness to Relocate: Yes / NoTotal Years of Experience: (If applicable) Current/Last Drawn Salary (Monthly/Annual): Notice Period:Warm regards,HR- Maria88708 33430
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B.A Freshers For Sales Executive

Muniss AI

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Thiruninravur Chennai
Microsoft Excel Lead Generation Negotiation Skills Online Bidding Leadership Cold Calling
Role OverviewWe are looking for a motivated and results-driven Sales Executive to join our team. The candidate will be responsible for identifying potential customers, generating leads, presenting products or services, and closing sales while maintaining strong customer relationships.Key ResponsibilitiesIdentify and generate new business opportunities through calls, meetings, and networking.Contact potential customers to present company products or services.Follow up with prospective clients and convert leads into sales.Maintain good relationships with existing clients and ensure customer satisfaction.Achieve monthly and quarterly sales targets.Prepare sales reports and update customer information in the system.Coordinate with internal teams to ensure smooth delivery of products or services.Attend meetings, sales events, and training programs when required.Required SkillsGood communication and negotiation skillsBasic knowledge of sales and marketing techniquesAbility to build and maintain client relationshipsStrong convincing and presentation skillsTarget-oriented and self-motivatedBasic computer knowledge (MS Office / CRM tools)
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Fresher hiring for Inside Sales Representative

Caresoft Technologies

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Female
  • Ekkaduthangal Chennai
CRM Lead Generation Inside Sales IT Sales Cold Calling B2B Sales Outbound Sales Client Management Proficiency in English Convincing Power Target Achievement Sales
New clients onboarding Retain & Grow Existing Business Identify Business Opportunities Negotiate and Close Business Deals Pitch participation and presentation skills Innovative Business solutions
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Sales Executive Jobs For Freshers - Chennai

Munssi AI

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Direct Marketing Marketing Consultant Retail Sales Marketing Communication Direct Sales Corporate Sales Sales Administration Sales Consulting Negotiation Skills Inside Sales Convincing Power Sales Business Development Communication Skills Sales Cold Calling Field Sales Lead Generation
We are looking for a motivated and enthusiastic Sales Executive to join our team in Thiruninravur. This is a full-time position ideal for fresh graduates eager to start their careers in sales.**Key Responsibilities:**- **Generate Leads:** Identify and pursue potential customers through various channels to create a robust sales pipeline.- **Build Relationships:** Develop and maintain strong relationships with clients to understand their needs and provide suitable solutions.- **Present Products:** Demonstrate and present our products to prospective customers clearly and effectively to drive sales.- **Manage Sales Process:** Oversee the sales process from start to finish, ensuring customer satisfaction and addressing any concerns that arise.- **Analyze Market Trends:** Stay updated on market trends and competitor activities to identify opportunities for growth.- **Achieve Sales Targets:** Meet or exceed monthly sales goals by deploying effective sales strategies and tactics.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to connect effectively with clients. A strong understanding of customer service principles is essential for nurturing client relationships. Basic knowledge of sales techniques and a genuine interest in sales will be advantageous. We expect applicants to be self-motivated, organized, and able to work in a team environment. Proficiency in using computers and software tools for sales tracking will be beneficial. Fresh graduates with degrees such as B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, or B.E are encouraged to apply, with a preference for female candidates.
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Inside Sales Executive – Hindi Mandatory Freshers

Cynosure Corporate Solutions

  • 0 - 3 yrs
  • Chennai
Inside Sales Hindi Communication Lead Conversion Cold Calling Customer Handling Sales Pitching Negotiation Skills CRM Handling Follow-ups
The Inside Sales Executive will be responsible for handling leads, communicating with customers in Hindi, and converting prospects into sales through effective follow-ups and pitching.Key Responsibilities:Handle inbound and outbound sales calls in HindiConvert leads into customers through effective sales pitchingMaintain regular follow-ups and customer engagementUpdate and manage leads in CRM systemsUnderstand customer requirements and provide suitable solutionsAchieve assigned sales targets and KPIsRequired Skills & Qualifications:Any Graduate / Undergraduate0-3 years of experience in inside sales / telecallingMandatory fluency in Hindi (Speak & Understand)Good communication and persuasion skillsBasic knowledge of sales process and customer handlingTarget-oriented and proactive approach
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12th Pass Freshers For Call Center Executive

NRA Manpower Solutions

  • Fresher
  • 2.5 Lac/Yr
  • Chennai
Sales Process Banking Creative Lead Outbound Calling Customer Support Domestic BPO BPO Sales Cold Calling
We Have openings for sales Executive(Banking)Location - Prungudi,chennaiShift Time - 9.30 - 6.30Salary - 15000-17000+ IncentiveLanguage - Tamil,Telugu & MalayalamExp - Freshers or ExperiencedJoining - ImmediateDM- 9790331332
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Hiring For Sales Executive (Female Only)

Cabt Staffing Solutions Pvt Ltd

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Thiruninravur Chennai
Corporate Sales Direct Sales Sales Administration Insurance Sales Field Sales Inside Sales Marketing Communication Convincing Power Cold Calling Marketing Consultant Sales Ability Sales Communication Skills Sales Business Development Sales Consulting Negotiation Skills Direct Marketing
We are looking for a motivated and results-driven Sales Executive to join our team. The candidate will be responsible for identifying potential customers, generating leads, presenting products or services, and closing sales while maintaining strong customer relationships.Key Responsibilities:Identify and generate new business opportunities through calls, meetings, and networking.Contact potential customers to present company products or services.Follow up with prospective clients and convert leads into sales.Maintain good relationships with existing clients and ensure customer satisfaction.Achieve monthly and quarterly sales targets.Prepare sales reports and update customer information in the system.Coordinate with internal teams to ensure smooth delivery of products or services.Attend meetings, sales events, and training programs when required.Required SkillsGood communication and negotiation skillsBasic knowledge of sales and marketing techniquesAbility to build and maintain client relationshipsStrong convincing and presentation skillsTarget-oriented and self-motivatedBasic computer knowledge (MS Office / CRM tools)
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Business Development Executive - Full Time - Freshers

Muniss AI

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Thiruninravur Chennai
Microsoft Excel Leadership Lead Generation Online Bidding Negotiation Skills Cold Calling
As a Business Development Executive, you will play a crucial role in driving the growth and success of our company. Your primary focus will be on identifying new business opportunities, building relationships with potential clients, and contributing to sales strategies.**Key Responsibilities:**- **Identify New Opportunities:** Research and explore potential markets and clients to identify areas for growth and new business opportunities.- **Build Relationships:** Establish and maintain strong relationships with clients and stakeholders, ensuring effective communication and trust.- **Support Sales Team:** Collaborate with the sales team to develop and implement strategies for reaching target markets and achieving sales goals.- **Conduct Market Research:** Analyze industry trends and competitor activities to help inform business strategies and positioning.- **Prepare Reports:** Create and present reports summarizing business development activities, potential leads, and overall performance to management.**Required Skills and Expectations:**- **Education:** Candidates must possess a degree in fields such as B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, or B.Sc.- **Communication Skills:** Strong verbal and written communication skills are essential for conveying ideas clearly and building rapport with clients.- **Analytical Skills:** Ability to analyze market data and trends to make informed decisions and identify growth opportunities.- **Team Player:** A collaborative mindset to work effectively within a team, supporting colleagues to reach shared goals.- **Proactive Approach:** Must demonstrate initiative and a willingness to learn and adapt in a fast-paced environment, with a focus on continuous improvement.
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Customer Care Executive (Freshers) Chennai

Treosss Hr Consultancy Services

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Teynampet Chennai
Customer Relationship Customer Care Outbound Calling Customer Service Customer Support Customer Handling Customer Management Customer Communication
Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate
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Hiring Fresher - Call Center Executive - Chennai

NRA Manpower Solutions

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Chennai
Outbound Calling Customer Support Domestic BPO Voice Process Cold Calling BPO Sales
We Have openings for sales Executive(Banking)Location - Prungudi,chennaiShift Time - 9.30 - 6.30Salary - 13000-17000+ IncentiveLanguage - Tamil,Telugu & MalayalamExp - Freshers or ExperiencedJoining - ImmediateDM- 9790331332
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Customer Support Executive Jobs For B.A Freshers

Munssi AI

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO Customer Handling Good Communication Skills Chat Support Cold Calling Telephone Handling Inbound Calls
We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.
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Business Development Executive Jobs For B.C.A Freshers

Munssi AI

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Microsoft Excel Strategic Communication Leadership Direct Sales Lead Generation Presentation Skills Negotiation Skills Inside Sales Revenue Generation Negotiation Corporate Business Development Product Promotion Cold Calling
We are looking for a dynamic Business Development Executive to join our team in Thiruninravur. In this full-time role, you will play a crucial part in expanding our business and connecting with clients. The ideal candidate is a motivated individual who is eager to learn and grow in a professional environment.**Key Responsibilities:**- **Identify New Business Opportunities:** Research and analyze market trends to find potential clients and understand their needs. This will help in proposing tailored solutions.- **Build and Maintain Relationships:** Establish and nurture relationships with clients through consistent communication. Building trust is essential to encourage long-term partnerships.- **Assist in Marketing Strategies:** Work with the marketing team to develop effective strategies that attract new clients. Your insights into customer preferences will contribute to more targeted campaigns.- **Prepare Sales Presentations:** Create and present engaging presentations to potential clients, showcasing the benefits of our products or services and addressing their specific challenges.- **Track Sales Performance:** Monitor and report on sales activities and results. This includes updating databases and analyzing progress toward targets to make informed decisions.**Required Skills and Expectations:**Candidates should have strong interpersonal skills to communicate effectively with clients. A basic understanding of sales principles and marketing strategies is essential. Good organizational skills and attention to detail will help in managing multiple projects efficiently. Proficiency in Microsoft Office and familiarity with CRM software are preferred. As a team player, you should be enthusiastic and open to feedback, with a willingness to learn and grow in the role. A relevant educational background in B.C.A, B.B.A, B.Com, B.Sc, B.E, or a professional degree is expected.
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Freshers For Customer Support Executive - Chennai

Munssi AI

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Support Customer Service Customer Handling Telephone Handling Good Communication Skills BPO Voice Domestic BPO Chat Support Cold Calling
As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!
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