Call Center Job Vacancies in Puducherry

As an Insurance Coordinator, you will play a vital role in handling various insurance processes within our team. Your primary duties and expectations will include the following:- **Processing Insurance Applications:** You will be responsible for reviewing and processing insurance applications, ensuring all necessary documents are included and accurate.- **Client Communication:** Engage with clients to answer questions about their insurance policies, help them understand their coverage, and assist with any issues they may encounter.- **Claim Management:** Support clients in filing claims by collecting necessary information and documentation, and follow up to ensure timely processing.- **Policy Updates:** Regularly review and update insurance policies to ensure compliance with current regulations and meet client needs.- **Data Entry:** Maintain accurate records of clients and policies in our system, entering data promptly to facilitate smooth operations.- **Team Collaboration:** Work closely with other team members to ensure a cohesive approach to managing insurance procedures and solving any issues that arise.To succeed in this role, you should possess a higher diploma or advanced qualification in insurance or a related field. Strong communication skills are essential for interacting with clients and colleagues effectively. Attention to detail is critical as you will be handling sensitive information. Basic knowledge of insurance concepts will be helpful, and being a team player will enable you to thrive in our collaborative environment. Freshers are encouraged to apply, and a willingness to learn is essential.

We Are Hiring *Tamil BPO*Position: *Tele Collection Executive for (Leading Bank)*Location: *Anna Nagar , Chennai*Qualification: *Any Degree*Language: *Tamil*Experience: *Freshers/ Experience *Salary : * 15000 To 25000 Take-home Incentives: *Up to 6,000 per month*If Interested Candidates, Contact our HR :*Janani 7305873251*

Role & responsibilities : Supporting the Medical Billing Operations and timely processing of Electronic claims on daily basis.Printing Primary and secondary paper claims on daily basis and mail it to Insurance companies.Review and resolve claim edits and rejections within 24 hours.Follow HIPAA guidelines when accessing and sharing patient information. Skills and Experience:Skills: Basic knowledge of computer, Microsoft office, Communication Skills English (Verbal/Written)Experience: The associate should possess 6 months to 6 years of RCM domain experience and functional knowledge/experience in Claims/rejections/Eligibility.

Good communication and convincing skill with strong interpersonal communication

Job Title - AR/Sr AR Caller- US Healthcare RCMWork Location : PuducherryShift : US Shift (7 PM - 4 AM IST).Experience :: 1 - 6 yrsJob Description:Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.To prioritize the pending/overdue tasks for calling/working from the aging basket.Should be able to convince the claims company (payers) for reprocessing the claims for payment of their outstanding claims.To check the appropriateness of the demographic/insurance information given by the patient if it is inadequate or unclear.To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.Escalate difficult collection situations to the teams supervisors in a timely manner.Review provider claims that have not been paid by insurance companies or denied by the insurance companies.Handling patients billing queries and updating their account information.Working on denied claims by taking the appropriate actionRouting denials to the correct department in case of fix the hole opportunitiesEscalate all avoidable denials to the teams supervisors where there is a direct revenue loss for the practice and the companySharing new findings with the teams supervisors and the teamPost cash and write off the contractual adjustments accordingly while working on the accounts.Meeting daily/weekly and monthly targets set for an individual.Desired Profile:Should be willing to work in US Shift.Experience in Denial Management (Healthcare Revenue Cycle Management) process.Strong written and verbal communication skills.Good computer skills including Microsoft Office suite.Ability to prioritize and manage work queue.Ability to work independently as well as in a team environment.Should be a result oriented person and works towards solving the issues instead of dragging the issues.Strong analytical and problem-solving skills.Good typing skills with a speed of min 30-35 words /min.Role & responsibilitiesPerks and benefits:Competitive SalarySubsidized DinnerPick up and Drop Cab facility

Job description:Hiring BPO - Voice processQualification - Any degreelocation: Shanmugapuram, Sokkanatha pet, Pondicherrry - 605009Freshers only we are lookingFemales can apply for this roleSalary: Rs.12000/pmInterested call our HR Job Types: Full-time, Permanent, FresherWork Location: In person

We are Hiring! DRA Certified Collection Tele Callers Multiple Languages Location: Ekkatuthangal, Chennai Experience: 0 - 3 years (Freshers can apply) Employment Type: Full-timeTwo Mare Ventures Private Limited is expanding and looking for Collection Tele Callers to join our team!If you have good communication skills and know English, Tamil, Telugu, Kannada, and Hindi, we would love to connect with you. What You will Do: Make outbound collection calls to customers professionally. Follow up on pending payments and maintain call quality. Update call details accurately in the system. Adhere to compliance guidelines and call scripts. What We are Looking For: Fluency in English, Tamil, Telugu, Kannada & Hindi (any combinations with English is an advantage). Good communication and listening skills. Willingness to work in a target-based environment. DRA certification is mandatory Freshers and experienced candidates are welcome. What We Offer: Competitive salary + incentives. Friendly work environment. Opportunity to grow within the organization. Interested? Apply directly or share your resume at swathi@twomare.com or WhatsApp [9742078777].

Walk-In Interview for Back Office Executive!! DetailsGender: Male / Female.Qualification: Any Graduate.Experience: 0 to 5 year.Salary: 18,000/- to 40,000/- On Roll Job.No. of Positions: 15 openings.Interested Candidates can send their resume at WhatsApp or Contact: 9176618894

As an Assistant Business Manager, your responsibilities will include assisting the Business Manager in overseeing daily operations, managing staff, developing business strategies, and ensuring overall business success. You will be responsible for handling customer inquiries, coordinating schedules, preparing reports, and completing administrative tasks as needed.To excel in this role, you should have excellent communication skills and the ability to interact professionally with colleagues and clients. Strong organizational skills and attention to detail are essential for managing multiple tasks effectively.

Work from home

Key Responsibilities:Make outbound calls to prospective customers.Explain products or services and generate interest.Follow up on leads and maintain a customer database.Achieve daily and monthly targets.Handle customer queries and provide accurate information.Maintain call records and reports.Collaborate with the sales team to improve results.Perks and Benefits:Performance-based incentivesTraining and skill developmentFriendly and supportive work environment

Responsibilities:Handle incoming calls, chats, or emails from customers.Resolve product/service issues professionally.Provide accurate information to customers.Escalate unresolved issues to higher-level support teams.Keep records of customer interactions and update CRM.

Looking for AR caller and charge posting specialist with 0 to 7 yrs experience in PondicherryJob Title - Analyst/Specialist/Sr. Specialist - AR Calling - US Healthcare RCMWork Location: PuducherryShift: US Shift (7 PM - 3.30 AM IST).Experience: 0 - 8 yrsResponsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.To prioritize the pending/overdue tasks for calling/working from the aging basket.Should be able to convince the claims company (payers) for reprocessing the claims for payment of their outstanding claims.To check the appropriateness of the demographic/insurance information given by the patient if it is inadequate or unclear.To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.Escalate difficult collection situations to the teams supervisors in a timely manner.Review provider claims that have not been paid by insurance companies or denied by the insurance companies.Handling patients billing queries and updating their account information.Working on denied claims by taking the appropriate actionPost cash and write off the contractual adjustments accordingly while working on the accounts.Meeting daily/weekly and monthly targets set for an individual.Desired Profile:Should be willing to work in US Shift/Night shift(IST).Experience in Denial Management (Healthcare Revenue Cycle Management) process.Strong written and verbal communication skills.Good computer skills including Microsoft Office suite.Ability to prioritize and manage work queue.Ability to work independently as well as in a team environment.Should be a result oriented person and works towards solving the issues instead of dragging the issues.Strong analytical and problem-solving skills.Good typing skills with a speed of min 30-35 words /min.Role & responsibilitiesPerks and benefits:Cab FacilityDinnerNight Shift Allowance

Job Title: Sales Executive Location: Pondicherry / Hybrid / RemoteAbout Us:NightRevive is an ambitious startup with a vision to revolutionize the skincare and wellness industry. Currently in our pre-launch phase, we are building a high-performance sales team to drive our B2B global business. As a Sales Executive, you will play a crucial role in expanding our market presence, closing deals, and shaping the brand's success.________________________________________Role Overview:The Sales Executive will be responsible for identifying and engaging potential B2B clients, managing customer relationships, and driving revenue. This role requires a proactive, strategic, and sales-driven professional who can work independently and collaboratively.________________________________________Key Responsibilities:Sales Strategy and Execution: Identify and engage potential B2B and D2C clients across global markets. Develop and execute effective outreach strategies via LinkedIn, email, and direct engagement. Leverage tools like LinkedIn Sales Navigator and Zoho CRM for lead generation and account management. Conduct product presentations, sales pitches, and client meetings to convert leads into customers. Build and maintain a strong sales pipeline, ensuring continuous deal flow.Collaboration and Client Management: Work closely with the marketing team to align on lead-generation strategies. Partner with customer success to ensure long-term client retention and satisfaction. Collaborate with logistics and supply chain teams to ensure seamless product delivery. Gather insights on customer needs and market trends to refine sales strategies.Performance Management: Set and track sales targets and key performance metrics. Provide regular sales reports and insights to leadership. Maintain accurate records of client interactions and deals in Zoho CRM.Travel Requirements: Occasional travel may be required for client meetings, trade shows, and industry event

Contact individual through specified portal and provide details on the service offered.Deliver prepared script to persuade potential customers and follow up regularly with them.Obtain leads and sales closure .Submit daily / weekly reports based on the task .Achieve Sales target given in the weekly basis.Communication Skills English Knowledge Problem Solving Convincing SkillsHigh energy Level & Planning Skills

Votiko Solutions Private Limited - Cultivating Careers, Bridging Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Adventure! Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join an exciting journey with Votiko Solutions Private Limited, a prominent entity in the BPO sector. We are on the lookout for dedicated individuals to fill the role of Call Center Executives. Enjoy the flexibility of remote work as we welcome exceptional talent from all over India.Job Responsibilities:1. Drive telemarketing efforts, influencing lead generation, appointment scheduling, surveys, and verification processes.2. Handle a variety of inbound and outbound calls, catering to the specific needs of both B2B and B2C clients.3. Provide outstanding customer support through phone calls, emails, and live chat.4. Consistently exceed performance goals, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer support roles.Working Days: Monday to Friday (Weekends off)Why Choose Votiko? Engage in a supportive work environment that values employee well-being. Experience a career path where every achievement contributes to your personal and professional development.Ready to Start Your Career Journey? Contact us at 8511539085 or email your resumes to hr@votiko.comVotiko Solutions - Where Careers Thrive, and Remote Work Opens a World of Opportunities Nationwide.

Job Openings for 20 BPO Telecaller Jobs for Freshers in Guindy, Chennai,Tambaram - Mudichur Road, Chennai,cengalpat,Guduvanchery, Kanchipuram,Porur, Chennai,Villapuram, Madurai,Tiruchirappalli/Trichy,Thiruvallur,Tiruvannamalai,Kalaivanar Nagar, Pondicherry, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, LLB, MBBS, BVSC, Other Bachelor Degree, Post Graduate Diploma, M.A, M.Arch, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Pharma, M.Sc, M.Tech, MSW, LLM, MVSC, Chartered Accountant, Company Secretary, Diplomate of National Board, I.C.W.A, Integrated PG, Any Master Degree, MD/Medicine Doctor, MS/Master of Surgery, M.C.H., M.D.S. with Good knowledge in Marketing,Corporate Marketing,Voice Process,Domestic BPO,BPO Sales,Inbound Calling,Customer Care etc.

Job Title - Analyst/Specialist/Senior Specialist - AR Calling - US Healthcare RCMJob Description:Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.To prioritize the pending/overdue tasks for calling/working from the aging basket.Should be able to convince the claims company (payers) for reprocessing the claims for payment of their outstanding claims.To check the appropriateness of the demographic/insurance information given by the patient if it is inadequate or unclear.To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.Escalate difficult collection situations to the teams supervisors in a timely manner.Review provider claims that have not been paid by insurance companies or denied by the insurance companies.Handling patients billing queries and updating their account information.Working on denied claims by taking the appropriate actionRouting denials to the correct department in case of fix the hole opportunitiesEscalate all avoidable denials to the teams supervisors where there is a direct revenue loss for the practice and the company Sharing new findings with the teams supervisors and the teamPost cash and write off the contractual adjustments accordingly while working on the accounts.Meeting daily/weekly and monthly targets set for an individual.Desired Profile:Should be willing to work in US Shift.Experience in Denial Management (Healthcare Revenue Cycle Management) process.Strong written and verbal communication skills.Good computer skills including Microsoft Office suite.Ability to prioritize and manage work queue.Ability to work independently as well as in a team environment.Strong analytical and problem-solving skills.Good typing skills with a speed of min 30-35 words /min. Interested can call Mari Manoj6381183151marimanojs@hpiinc.com

Wehire Talent Solutions Job role - Language Interpreter Location- Remote *Excellent communication in English language is mandatory *Must be fluent in any one of the language - Nepali, GujaratiNative speakers only - 5 days working,2 rotational offs- comfortable with night shifts and 24/7 rotational shifts.Education - 12th pass Freshers and Experienced both are eligibleAge- 18 to 45 years Salary - upto 5.5lpa - Desktop will be provided after selection ContactAakanksha (hr)Contact- 7987939547

* WHO CAN APPLY -Under Graduates / Graduate with no arrears(Degree or Diploma mandatory)* Freshers & Experienced candidates * Good communication skills in Tamil* Freshers and Experienced candidatesContact Number : 9345964390 / 9345964400

Looking for AR caller and charge posting specialist with 0 to 7 yrs experience in PondicherryJob Title - Analyst/Specialist/Sr. Specialist - AR Calling - US Healthcare RCMWork Location: PuducherryShift: US Shift (7 PM - 3.30 AM IST).Experience: 0 - 8 yrsResponsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.To prioritize the pending/overdue tasks for calling/working from the aging basket.Should be able to convince the claims company (payers) for reprocessing the claims for payment of their outstanding claims.To check the appropriateness of the demographic/insurance information given by the patient if it is inadequate or unclear.To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.Escalate difficult collection situations to the teams supervisors in a timely manner.Review provider claims that have not been paid by insurance companies or denied by the insurance companies.Handling patients billing queries and updating their account information.Working on denied claims by taking the appropriate actionPost cash and write off the contractual adjustments accordingly while working on the accounts.Meeting daily/weekly and monthly targets set for an individual.Desired Profile:Should be willing to work in US Shift/Night shift(IST).Experience in Denial Management (Healthcare Revenue Cycle Management) process.Strong written and verbal communication skills.Good computer skills including Microsoft Office suite.Ability to prioritize and manage work queue.Ability to work independently as well as in a team environment.Should be a result oriented person and works towards solving the issues instead of dragging the issues.Strong analytical and problem-solving skills.Good typing skills with a speed of min 30-35 words /min.Role & responsibilitiesPerks and benefits:Cab FacilityDinnerNight Shift Allowance

Looking for AR caller and charge posting specialist with 1 to 7 yrs experience in Pondicherry