We are seeking a dedicated female BPO Telecaller to join our team in Saidapet, Chennai. The ideal candidate should have 1 to 6 years of experience and possess a diploma.
In this role, you will primarily be responsible for making outgoing calls to customers, handling their inquiries effectively, and explaining the various products and services we offer. You will also follow up with customers to ensure their satisfaction and maintain accurate call records for future reference. Good communication skills are essential, as you will be interacting with a diverse clientele daily.
Candidates should be prepared to work full time from 10 AM to 6:30 PM, and the work location is in Nungambakkam. As a telecaller, you will be required to use a computer or a device to manage calls and record information. It is crucial to have a comfortable working environment and the ability to work under pressure while maintaining a positive attitude.
Essential skills for this position include excellent verbal communication, active listening, and a friendly demeanor. You should be able to articulate details clearly and have a customer-oriented mindset. Strong organizational skills are also important for keeping track of calls and managing customer data effectively. We look forward to welcoming a motivated individual to our team.