Array ( [0] => bpo-operations [1] => vadodara ) BPO Operations Jobs in Vadodara,BPO Operations Job Vacancies in Vadodara Gujarat
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BPO Operations Job Vacancies in Vadodara

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  • Fresher
  • 2.3 Lac/Yr
  • Chhani Vadodara
Customer Relationship Domestic BPO Customer Care Specialist Customer Guidance BPO Operations Customer Care Cons BPO
Job SummaryAn Inbound Domestic Customer Care Executive handles incoming calls from customers within the country, resolving queries, providing information about products/services, and ensuring high customer satisfaction. Key ResponsibilitiesHandle inbound calls from domestic customersProvide accurate product and service informationResolve customer complaints and concerns effectivelyEscalate complex issues to the appropriate departmentMaintain and update customer records in the systemFollow company guidelines and quality standardsAchieve performance targets (call quality, resolution time, customer satisfaction) Required Skills & QualificationsMinimum qualification: 12th Pass / GraduateGood communication skills (Hindi / English / Gujarati)Basic computer knowledgeGood listening and problem-solving skillsAbility to work in rotational shiftsCustomer-focused and positive attitude Experience02 years of experience in customer service or call centerFreshers are welcome to apply Salary12,100 18,000 per month (Depending on experience and performance) HR ContactPhone: 7600269600
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Vadodara
International BPO BPO Operations Good Communication Skills English Language
Handle inbound calls on transactions, payments, billing, fraud claims, and disputes.Assist with credit limit adjustments, card replacements, and account updates.Educate customers on benefits, rewards, and policies.Maintain records in CRM and ensure compliance with company policies.Meet performance metrics and deliver a positive customer experience.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Vadodara
Outbound Calling BPO Operations International BPO International Voice Process Good Communication Skills Chat Support Customer Care Written English
Customer Support Executive Willing to Work with Rotational Shift Career Oriented
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Team Leader Operations

Intelemark Solutions

  • 2 - 7 yrs
  • 6.0 Lac/Yr
  • Vadodara
BPO Operations Team Leading People Management Technical Leadership Walk in
Shift Timingd- US shiftPrimary Duties and Responsibilities1. LeadershipProvide vision to guide the development of the teamIdentify, assess, and inform the Team Manager of internal and external issues that affect the teamFoster effective team work between the team members2. OperationsOversee the efficient and effective day-to-day operation of the dispatch floorAssist the Team Manager in everyday operations Ensure that policies and standard operation procedures are being followed and understood3. PeopleCoach and mentor as appropriate to improve performance of the teamEncourage and provide training for professional growth among team membersMaintain a positive, healthy and safe work environment Monitor the performance of team members on an on-going basis and share findings with the Team Manager4. Strategic PlanningWork with the Team Leader to implement the approved Center Strategic Plan focused on Center growth and continuous improvement5. Training and DevelopmentProvide mentoring to the team members to foster their skills development. Assist Team Leaders in assessing training needs, developing and implementing training plans the team membersEnsure team members stay up to date on systems, tools and processes including but not limited to on Call communication, Program knowledge & Compliance.Qualifications1. EducationHigh School Diploma or Graduation2.Knowledge, skills and abilitiesKnowledge of leadership and management principlesSome knowledge of human resources managementAbility to counsel and coach team membersGood communications skillsTime management and organizational skillsActive listening3.Proficiency in the use of computers for:MS OfficeInternet/Intranet/E-mailData Research4. ExperienceBPO/RPO experience shall be an added advantage
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BPO Executive

One Click Solution

  • 0 - 1 yrs
  • Gorwa Road Vadodara
BPO Operations Communication Advisor BPO Executive
We are looking for 5 BPO Executive Posts in Gorwa Road with deep knowledge in Bpo Operations, Communication Advisor and Required Educational Qualification is : Diploma, Other Bachelor Degree.Good communication skills and knowledge, fluency and good accent and a presentable voice are a must. Computer knowledge, the ability to browse the internet, ability to sendand receive emails, good typing speed, expertise in M.S. Office is required,Answer calls/Email/Chat professionally to provide information about products and services, obtain details of complaints.There is inbound and outbound both available.Male and female both can apply.For chat process you need 30-35 WPMFollow up to ensure that appropriate actions were taken on customers' requests.Qualifications and SkillsShould have very good Analytical skills. Should have very good interpersonal skills withdecent verbal and written communication skills.Job Type: Full-timeSalary: 1,80,000.00 to 2,10,000.00 LPASchedule:Rotational shiftEducation:graduate and undergraduate (Preferred)Experience:freshers can applycold calling: 1 year (Preferred)Language:English (Preferred) Hindi (Preferred)
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BPO Executive

Neelam Enterprise

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Vadodara
Non-Voice Process KPO BPO Operations BPO Executive Customer Care Executive Customer Support Executive Work From Home
o Process:- Voice (Inbound/Outbound) o Type: Domestic / Internationalo Qualification:- Any Graduate or Undergraduate (Minimum 12th Pass)o Basic / Good / Excellent Communication Skills in English o Good in Hindi / Gujarati Also required Punjabi / Tamil / Telugu / Kannada speaking candidateso Basic Computing Skills with Good Typing Speedo Domestic:-24/7 for Boys and Day shifts for Girls (Rotational).o International:- US Shift for Male/Female, Week off:- Saturday/Sundayo Fresher & Experienced both Can Applyo Age:- 18+o Salary:- Rs.8000 To Rs.25000 + *Incentive + Other Benefitso Job Location:- Vadodara
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