BPO Executive Job Vacancies in Sector 18

We have an urgent requirement from AIS Business Solutions (Gurgaon) for International Voice Process (US Customer Care).Requirement Details:* Experience: Minimum 1 year in International Voice Process only

Responsibilities* Handle customer queries and promote services* Provide product/service information to customers* Maintain customer satisfaction and documentationMin 1 Year Telesales exp required

We are looking for a dedicated Tele Caller to join our team in Gurgaon Sector 18. The ideal candidate should have at least 1 year of experience and be a 12th-grade pass. This role involves making outbound calls to potential clients and providing them with information about our products and services.Key Responsibilities:1. **Outbound Calling**: You will make calls to a list of potential clients, introducing our services and understanding their needs, helping to generate leads and drive sales.2. **Customer Interaction**: You will engage with customers professionally and courteously, addressing any questions or concerns they may have about our products and offering suitable solutions.3. **Data Entry**: Accurately record call details and maintain customer information in our database to ensure up-to-date records for future reference.4. **Follow-Up**: After the initial call, you will follow up with clients who show interest, ensuring they have all required information and persuading them to make a purchase.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written. You must be comfortable speaking on the phone and engaging with potential customers. A strong understanding of sales techniques will be beneficial. You should be organized and able to manage multiple calls efficiently. Being friendly, persuasive, and resilient in the face of challenges is essential to succeed in this role. A positive attitude and a willingness to learn are important qualities we value.