We are seeking a dedicated Tele Caller to join our team in Hapur, India. This full-time position requires a female candidate with 1 to 3 years of experience and a minimum education of 12th pass. In this role, you will connect with potential customers through phone calls, presenting our products and services effectively. Your primary responsibility will be to generate leads, follow up on inquiries, and help streamline customer communications. Key Responsibilities include:1. Calling Potential Customers: You will reach out to leads and introduce them to our offerings, aiming to understand their needs and how our products can assist them.2. Handling Inquiries: You will respond to customer queries promptly and professionally, ensuring that all questions are answered to provide clarity and maintain interest in our services.3. Recording Feedback: Documenting customer responses and feedback will be crucial for maintaining accurate records and enhancing our marketing strategies.4. Achieving Sales Targets: You will strive to meet assigned targets by effectively managing your communication and follow-up strategies with potential clients.Required skills and expectations for this role include excellent communication skills, a confident phone manner, and the ability to build rapport with customers. You should be organized and able to manage multiple calls and tasks efficiently. A positive attitude and a passion for sales are essential for success in this position.
Customer Care Cold CallingDomestic BPOCustomer SupportOutbound Calling
We are seeking a dedicated BPO Telecaller to join our team in Hapur. This is a full-time position suitable for candidates with little to no experience, making it an excellent opportunity for freshers looking to start their careers.Key Responsibilities:- Make Outgoing Calls: Contact potential customers and present our products or services, aiming to inform and persuade them to consider our offerings.- Address Customer Queries: Respond to questions and concerns from customers effectively, ensuring they have all the necessary information for their decision-making.- Maintain Records: Keep accurate records of calls made and customer interactions to help track progress and improve service quality.- Follow Scripts: Adhere to provided scripts for conversations to ensure consistency in messaging and to meet company guidelines.- Meet Targets: Work towards set performance targets for calls and sales, helping to drive the success of the team and the organization.Required Skills and Expectations:Candidates should possess good communication skills to convey messages clearly and confidently. Basic computer knowledge is essential for operating call center software and recording interactions. A positive attitude and a willingness to learn are important, as you will be engaging with various customers throughout the day. Good listening skills are crucial to understanding customer needs and providing appropriate responses. Teamwork and adaptability are valuable traits in our dynamic work environment. A minimum education level of 12th pass is required for this role.
We are seeking a dedicated BPO Telecaller to join our team, working part-time from the comfort of your home. This role is ideal for individuals with 0 to 1 year of experience and requires a minimum education level of 12th pass. Key Responsibilities:- Making Calls: You will reach out to potential customers through phone calls to promote our products or services.- Providing Information: It is your duty to explain the details of our offerings clearly to customers, ensuring they understand the benefits.- Handling Queries: You will answer any questions or concerns that customers may have, providing accurate and helpful responses.- Updating Records: Keeping track of customer interactions is important; you will need to accurately document your calls and outcomes in our system.- Meeting Targets: You will be expected to meet certain call and conversion targets, contributing to the overall success of the team.Required Skills and Expectations:- Candidates must possess excellent communication skills, both verbal and written, to effectively engage with customers.- Basic proficiency in computer operations is necessary to navigate calling software and record keeping.- A friendly and persuasive personality is important to build rapport with customers.- Candidates should be self-motivated, capable of working independently, and managing their time efficiently.- Being open to feedback and continuously improving personal performance is essential for success in this role.
1. Answering calls and resolving queries about a product or company2. Noticing significant subtleties of every discussion.3. Conveying verbal acknowledgements of offers to our Sales group for closing.4. Advises present or prospective clients by answering incoming calls on a rotating basis, and operating telephone equipment, automatic dialling systems, and different telecommunications technologies.5. considering the Maintains operations by following policies and methodology and functional changes.
The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.She must show the willingness to learn new things every time and then.Must discuss every matter with its supervisor or team leader to get any issue sortedGiving a resolution to the customers or clients should be the whole and sole responsibility.Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.Must be very effective in providing customer service by providing resolution to their complicated queries and issues.Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
Professional Communication Outbound CallingBPO OperationsInternational BPOBPO SalesOutbound Sales
Pay: 10,000.00 - 29,043.46 per monthJob description:Job Title: Telesales Executive (UK Process)Job Type: Full-time, PermanentShift: UK Shift (5 Days a Week, In-Person)Experience: Freshers Welcome! (12th Pass / Graduation Pursuing)About the RoleWe are hiring energetic Telesales Executives for our UK-based campaign. In this role, you will talk to UK customers, explain our products and services, and help generate sales. If you have great English skills and love talking to people, this job is for you!What You Will DoMake Calls: Reach out to potential customers in the UK over the phone.Pitch & Sell: Explain our products/services in a clear and convincing way.Understand Needs: Listen to customer requirements and suggest the best options.Hit Targets: Work toward achieving simple daily and monthly sales goals.Log Details: Keep track of your calls and client details in our system.Who Can Apply?Qualification: Minimum 12th Pass OR currently pursuing Graduation.Language: Excellent English communication skills (verbal and written).Skills: Good listening and convincing power with basic computer knowledge.Mindset: Target-driven, friendly, and eager to learn.Perks & BenefitsFixed Salary + Uncapped Incentives: The more you sell, the more you earn!5-Day Work Week: Enjoy fixed days off.Paid Time Off: Leaves and holiday benefits.Great Career Growth: Fast track your career in an international process.Share your resume: 9520998872Benefits:Paid sick timeWork Location: In person
Communicational Clarity Retention and RecallProduct KnowledgeActive ListeningGood Communication
Post Applied For - Tele CallerLocation Vaishali, GhaziabadExperience 0 to 2 YearsQualification 10th/12th/GraduationLanguage Hindi /EnglishJob Description Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications
We have vacant of 70 International BPO Jobs in Knowledge Park, Greater Noida, for Freshers Educational Qualification : Other Bachelor Degree, Any Master Degree, Other Doctorate Degree Skill outbound calling,KPO,Domestic BPO,International Call Center,Voice Process,Inbound etc.
Helpdesk Support Executive- Helpdesk Support Executive would be the primary point of contact for all user interactions and would be responsible for quality service to the users. Agent functions include, but not limited to, handling user contact via Telephone, email service the request (both informational and transactional), update the database, escalate calls to the department, etc.1. Minimum qualification is Graduation in any discipline.2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi.3. Should be able to communicate confidently and politely with users4. Experience of at least one year in a call center.5. Answer incoming calls and respond to customers emails6. Management and resolve customer complaints7. Identify and escalate issues to supervisors8. Provide product and service information to customers9. Research required information using available resources10. Research, identify, and resolve customer complaints using applicable software11. Process orders, forms, and application12. Route calls to appropriate resources13. Document all call information according to standard operating procedures14. Recognize, document, and alert the management team of trends in customer calls15. Follow up customer calls where necessary