Hiring For 12th Pass Freshers - BPO Telecaller

Job Description: Customer Executive

Company: Rahgir Travel Services

Location: [Meerut / Hapur / Remote - mention]

Experience: 0-5 Years | Education: 12th / Graduate

Job Type: Full Time

Salary :8k to 15k + incentive

About Rahgir Travel Services

Rahgir Travel Services is a travel company focused on providing hassle-free tour packages, hotel bookings, flight & bus tickets, and customer support for travelers across India.

Role & Responsibilities:

1. Customer Support: Handle inbound/outbound calls, emails, WhatsApp and chat queries from customers regarding bookings and travel plans.

2. Booking Assistance: Help customers with flight, hotel, bus, and tour package bookings.

3. Complaint Resolution: Address customer complaints and issues related to bookings, cancellations, refunds, and travel changes promptly.

4. Follow-ups: Follow up with customers for confirmations, feedback, and future travel opportunities.

5. Coordination: Coordinate with vendors, hotels, and transport providers to ensure smooth service delivery.

6. Data Entry: Maintain customer records, booking details, and daily reports in CRM/Excel.

7. Upselling: Suggest relevant travel packages and offers to customers to increase sales.

Required Skills & Qualifications:

1. Education: 12th pass / Graduate.

2. Communication Excellent verbal and written communication in Hindi & English

3. Customer Handling: Good customer service and problem-solving skills.

4. Computer Skills: Basic knowledge of MS Office, Email, and CRM tools.

5. Attitude: Polite, patient, target-oriented, and willing to work in shifts.

6. Experience: Freshers can apply. Prior experience in travel, BPO, or customer service is a plus.

What We Offer:

1. Fixed Salary + Incentives based on performance

2. Training on travel booking systems and packages

3. Growth opportunity in travel industry

4. Friendly work environment

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  12th Pass

• Role

  BPO Telecaller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Meerut Road, Hapur