BPO Executive 12th Pass Jobs in Mohali

As a Customer Care Executive, you will play a crucial role in providing excellent service to our customers. Your main duties will include:- Responding to Customer Inquiries: Answer phone calls, emails, and chat messages from customers promptly and professionally, ensuring all queries are addressed effectively.- Resolving Issues: Handle customer complaints and concerns with care, aiming to find swift and satisfactory solutions to enhance customer satisfaction.- Updating Customer Information: Maintain accurate records of customer interactions and update any necessary information in the database to ensure smooth communication.- Processing Orders: Assist customers with placing orders, tracking shipments, and providing timely updates to ensure a seamless purchasing experience.- Providing Product Information: Offer detailed information about products and services to help customers make informed decisions, demonstrating strong product knowledge.- Reporting Feedback: Gather customer feedback and relay important insights to the management team, contributing to the improvement of services and offerings.To be successful in this role, you should have:- Strong Communication Skills: Ability to communicate clearly and effectively, both verbally and in writing, to ensure messages are understood.- Problem-Solving Skills: A proactive approach to identifying issues and finding solutions that meet customer needs.- Basic Computer Skills: Familiarity with computer systems and software tools used for customer interactions, enabling efficient data entry and management.- Customer Orientation: A genuine desire to help customers and provide a positive experience that fosters loyalty and trust. We welcome candidates with up to one year of experience and those who have completed their 12th grade education.

We are looking for a dedicated Customer Care Associate to join our team in Mohali. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions through phone calls, emails, or chats promptly and courteously to provide assistance and resolve issues.- Provide Product Information: Educate customers about our products and services, ensuring they have all the necessary information to make informed decisions.- Resolve Complaints: Address customer concerns by identifying the problem and finding a suitable solution to enhance customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and feedback to help improve our services and identify trends.- Collaborate with Teams: Work with other departments to ensure seamless service delivery and to escalate issues that require further attention.Required Skills and Expectations:- Communication Skills: You should be able to communicate clearly and effectively with customers, both verbally and in writing.- Problem-Solving Ability: Strong analytical skills are needed to assess customer issues and find appropriate solutions quickly.- Team Player: Willingness to work collaboratively with colleagues to achieve common goals and improve service quality.- Adaptability: Ability to handle different customer personalities and adjust your approach as needed.- Basic Computer Skills: Familiarity with computer systems, including office software and customer relationship management (CRM) tools will be beneficial.We welcome candidates with 0 to 6 years of experience and who have completed at least their 12th grade. If you are passionate about helping others and have a customer-friendly attitude, we look forward to hearing from you.

Job description:Company nameAerial Telecom Solutions Private LimitedJob titleCustomer Care ExecutiveJob role/ categoryCustomer Support - BPO / Voice / BlendedJob typeFull Time Day shiftWork typeWork from officeHR connect no 9882354123Job locationPhase-8, Industrial Area, Sector 73, Sahibzada Ajit Singh Nagar, Punjab 160071, IndiaJob Type: Full-timeBenefits:Health insuranceWork Location: In person

We need a tele caller cum Counselor in Immigration Industry. Who have good calling skills and experienced in sales.

Customer Care is a service provided by a company to assist customers before, during, and after purchasing a product or service. The main goal of customer care is to ensure customer satisfaction by resolving issues, answering questions, and providing accurate information in a professional and timely manner.

Hiring : Tele Callers (20 Positions) Night ShiftShift : (Night Shift)Location : Mohali, Sector 75Industry : BPOSalary : 18,000 25,000Meals : ProvidedWorking Days : 6 days a weekRequired Skills :Basic computer knowledgeFluency in spoken English

Job Openings for 1 Tellecaller Job with minimum 1 Year Experience in Mohali having Educational qualification of : 12th Pass, 10th Pass with Good knowledge in Microsoft Excel, Phone Banking, Domestic BPO, Presentation Skills, Cold Calling, Marketing Communication etc.

We are looking for a confident, target driven, and experienced tale caller and counsellor to join our immigration team. The ideal candidate should have excellent communication skills and the ability to guide clients through various visa processes including study, Tourist Visa.Key Responsibilities:Provide accurate information to clients regarding visa processes for different countries.Handle walk-ins and convert leads into successful enrolments.Counsel clients based on their eligibility and requirements.Maintain follow-ups with potentials clients through phone, email or meetings.Coordinate with documentation and tale calling teams to ensure smooth processing.Maintain proper records of clients, applications and follow-ups.Meet weekly/monthly enrolments targets.Requirement:Minimum 6 months of experience in the immigration industry.Strong communication and interpersonal skills.Must be confident, proactive and target-oriented.Ability to work in a team and under pressure.Face to face interview: Monday to Saturday Timing 11 A.M to 5 P.M.Contact no. 9876089154Job type: Full time, fresherPay: 12000 to 30000Schedule:* Day shiftLanguage:* Hindi* EnglishWork Location: In person

This is a full-time on-site role for a Caller located in the Mohali district. The Caller will be responsible for making outbound calls to potential clients, scheduling appointments, conducting follow-up calls, and maintaining detailed records of conversations. The role also includes handling customer inquiries, providing information about our services, and achieving daily and monthly call targets.Qualifications1. Strong communication and interpersonal skills2. Excellent customer service skills and the ability to handle inquiries professionally3. Experience with call center systems and databases4. Basic knowledge of blockchain technology and cryptocurrency is a plus5. Ability to work independently and as part of a team6. Proficiency in using office software and systems7. High school diploma or equivalent; a bachelors degree is a plus

Telecaller

*Job Description BPO (Domestic)** Shift: Rotational Shift* Week Off: Rotational* Qualification: Minimum 12th Pass* Salary: 11,000 14,000 In Hand* No deductions, no targets* Requirement: Good communication skillsEligibility: 12th Pass / Graduate, Fresher & Experienced can apply.Location: Sector 67, Mohali Age: 18+Handle voice and non-voice processes (based on interview).Communicate effectively with customers in English.Provide support, resolve queries, and ensure customer satisfaction.Work in rotational shifts (Day/Night) as per business requirements.Maintain accuracy and professionalism in calls/chats/emails.Share your CV : ksjobjunction88@gmail.com+91 8837507812

HIRING FRESHERS,TEAM LEADERS,MANAGERS IN REPUTED BPO

Responsibilities:1. Making outbound calls to potential customers to generate sales leads.2. Answering incoming calls from prospective customers and providing information about products or services.3. Managing and resolving customer complaints.4. Identifying and escalating priority issues.5. Keeping track of all communication with customers.6. Meeting daily and weekly targets.7. Maintaining a professional and positive attitude at all times.8. Following communication scripts when handling different topics.9. Building lasting relationships with customers.

Job Description: Chat Process (BPO)Position: Customer Support Executive (Chat Process)Location: MohaliEmployment Type: Full-time Shift: Rotational Salary: 12-15kKey Responsibilities:Handle customer queries via chat in a professional and timely manner.Provide accurate information and resolve customer issues effectively.Maintain customer satisfaction by ensuring a smooth interaction.Escalate complex issues to the appropriate department when necessary.Adhere to company policies and quality standards.Requirements:Good written communication skills in EnglishTyping speed of 35 WPM with accuracy.Basic computer knowledge and familiarity with CRM tools.Ability to handle multiple chats simultaneously.Willingness to work in shifts, including nights and weekends.Preferred Qualifications:Previous experience in chat support or customer service (preferred but not mandatory).Graduate

For Panchkula:Training days : 3 weeksTraining candidate stipend : Rs.8000Hiring Criteria for Business Associates Qualifications: Graduation in any field /3 years diploma after 12th. Fresher / Experienced candidate in call centre/banking/Telecom Good written communication skills in English Language -Hindi & English Proficient (Verbal) Typing Speed -25 -30 words per min Typing accuracy 85%Email writing Currently hiring for male candidates batch6 days working/one week off9 hrs Day and night weekly rotational shift ( night allowance will be provided ) be provided.For Noida sector 127 :*Qualification - Undergraduate (Minimum 6 Month BPO experience) / Graduate (Fresher)*Salary - upto 17,500/- PM + Incentive + Joining Bonus *6 days working*Hindi/ english speaking candidates and Fresher & Experience both candidates can apply*Were providing the free pick & drop shuttle facilities from Sector - 59 metro station, sec-52 metro station, city centre metro station, golf course metro station, sec-37 botanical garden bus stand, okhla bird sanctuary metro station.

Job Title: Telesales Executive Location: Sector-66, Mohali Job Type: Full-Time Industry: Digital Marketing (Local SEO)About Us:We are a fast-growing digital marketing company specializing in Local SEO services for small and medium-sized businesses. Our mission is to help local businesses rank higher in search engines, generate more local traffic, and grow their online presence.Job Summary:We are looking for an enthusiastic and goal-driven Tele sales Executive to join our team. Your main role will be making outbound calls to local business owners, introducing our Local SEO services, and converting leads into customers.Key Responsibilities:Make outbound calls to potential clients from our lead database.Explain the benefits of Local SEO and how it can help grow their business.Identify client needs and suggest appropriate service packages.Follow up on leads and maintain a pipeline in the CRM.Achieve daily, weekly, and monthly sales targets.Maintain accurate records of calls and conversations.Requirements:1+ year experience in outbound tele sales or telemarketing.Strong communication and persuasive skills.Basic understanding of Local SEO and digital marketing (training will be provided).Ability to handle rejections and stay motivated.Familiarity with using CRM tools and basic computer applications.What We Offer:Fixed salary + attractive performance incentives.Friendly and supportive work environment.Sales training and product knowledge support.Career growth opportunities within the company.Schedule:Monday to SaturdayDay shiftHow to Apply:Apply directly through Indeed or send your resume to hr@digitech.com

1. Call Handling : Addressing customer inquiries, concerns, and complaints, providing solutions, and ensuring customer satisfaction.2. Lead Generation : Identifying potential leads and following up with prospects to convert interest intoo sales.3. Customer Relationship Management : Maintaing accurate records of customer interactions in the CRM system.4. Sales Target : Meetings sales targets and contributing to the team performance.5. Follow-Up : Following up with leads and existing customers to ensure satisfaction and drive business.6. Documentation : Maintaining accurate records of customer interactions and update in the CRM.7. Problem Solving : Resolving customer complaints and providing solutions efficiently .8. Feedback Collection : Gathering insights from customer interactions to improve products or services.

Designation - Telesales ExecutiveWorking Days:Monday to SaturdayShift Timings:9:30 am - 6:45 pmResponsibilities:Make outbound calls to potential customers.Explain product features and benefits clearly.Generate leads through cold calling and provide final business Loan.Schedule appointments for interested prospects.Follow up with existing customers for feedback and upselling opportunities.Maintain customer information and call logs in CRM.Meet and exceed call volume and lead generation targets.Engage with customers and drive business growth.Requirements: Good verbal communication and persuasion skills.Familiarity with basic computers and banking applications/software.Proven working experience as a Loan department.Min Qualification required: Graduation.NOTE: Enjoy unlimited earning potential with our performance-based incentive program.This is a brief & may not be an exhaustive overview of the tasks. This list may be expanded or contracted with due intimation to the incumbent.

Responsibilities Make calls to existing or potential customers, Respond to customer queries and concerns, Provide information or solutions to customers, Build and maintain relationships with customers, and Help customers with their queries.

Job Description: BPO Voice & Non-Voice Process Position: BPO Executive (Voice & Non-Voice) Location: Sector 67, Mohali Shift: Rotational Shifts (Day/Night) Day Shifts only for female candidates Salary: 10,000 15,000 (Based on Interview) Qualification: Minimum 12th pass Skills: Good Communication in English Age Limit: 18 to 30 years Experience: Freshers are welcome! Job Role Includes:Handling customer queries via call/chat/emailResolving issues promptly with a professional approachMaintaining call logs and service recordsFollowing up on customer concerns

Job Description: Chat Process (BPO)Position: Customer Support Executive (Chat Process)Location: MohaliEmployment Type: Full-time Shift: Rotational Key Responsibilities:Handle customer queries via chat in a professional and timely manner.Provide accurate information and resolve customer issues effectively.Maintain customer satisfaction by ensuring a smooth interaction.Escalate complex issues to the appropriate department when necessary.Adhere to company policies and quality standards.Requirements:Good written communication skills in EnglishTyping speed of 35 WPM with accuracy.Basic computer knowledge and familiarity with CRM tools.Ability to handle multiple chats simultaneously.Willingness to work in shifts, including nights and weekends.Preferred Qualifications:Previous experience in chat support or customer service (preferred but not mandatory).Graduate

Hiring: Tele Callers (20 Positions) Night ShiftShift: (Night Shift)Location: Mohali, Sector 75Industry: BPOSalary: 18,000 25,000Meals: ProvidedWorking Days: 6 days a weekRequired Skills:Basic computer knowledgeFluency in spoken English

. Call Handling : Addressing customer inquiries, concerns, and complaints, providing solutions, and ensuring customer satisfaction.2. Lead Generation : Identifying potential leads and following up with prospects to convert interest in too sales.3. Customer Relationship Management : Maintain accurate records of customer interactions in the CRM system.4. Sales Target : Meetings sales targets and contributing to the team performance.5. Follow-Up : Following up with leads and existing customers to ensure satisfaction and drive business.6. Documentation : Maintaining accurate records of customer interactions and update in the CRM.7. Problem Solving : Resolving customer complaints and providing solutions efficiently .8. Feedback Collection : Gathering insights from customer interactions to improve products or services.

Excellent Communication Skills: Ability to speak clearly, actively listen, and convey information effectively. Interpersonal Skills: Building rapport, understanding customer needs, and adapting communication style. Persuasion and Closing Skills: Ability to influence customer decisions and achieve sales goals. Problem-Solving Skills: Ability to address customer concerns and find solutions. Time Management and Multitasking: Ability to handle multiple calls efficiently. Computer Skills: Proficiency with CRM systems and other relevant software.