Openings For Telecaller || Freshers & Experienced

Urban Migration

0 - 1 Years
5 Openings
0.8 - 1.0 Lac/Yr
Posted 10 days ago
Face-to-Face interview
Mohali

Key Skills

Microsoft Excel Domestic BPO Presentation Skills Convincing Power

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Job Description

. Call Handling : Addressing customer inquiries, concerns, and complaints, providing solutions, and ensuring customer satisfaction.

2. Lead Generation : Identifying potential leads and following up with prospects to convert interest in too sales.

3. Customer Relationship Management : Maintain accurate records of customer interactions in the CRM system.

4. Sales Target : Meetings sales targets and contributing to the team performance.

5. Follow-Up : Following up with leads and existing customers to ensure satisfaction and drive business.

6. Documentation : Maintaining accurate records of customer interactions and update in the CRM.

7. Problem Solving : Resolving customer complaints and providing solutions efficiently .

8. Feedback Collection : Gathering insights from customer interactions to improve products or services.