Openings For Telecaller || Freshers & Experienced

Urban Migration

0 - 1 Years
5 Openings
0.8 - 1.0 Lac/Yr
Face-to-Face interview
Mohali

Key Skills

Microsoft Excel Domestic BPO Presentation Skills Convincing Power

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Job Description

. call handling : addressing customer inquiries, concerns, and complaints, providing solutions, and ensuring customer satisfaction.

2. lead generation : identifying potential leads and following up with prospects to convert interest in too sales.

3. customer relationship management : maintain accurate records of customer interactions in the crm system.

4. sales target : meetings sales targets and contributing to the team performance.

5. follow-up : following up with leads and existing customers to ensure satisfaction and drive business.

6. documentation : maintaining accurate records of customer interactions and update in the crm.

7. problem solving : resolving customer complaints and providing solutions efficiently .

8. feedback collection : gathering insights from customer interactions to improve products or services.