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BPO Call Center Fresher Jobs in Delhi

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Telecalling Executive Fresher

Apex Credit Consultant

  • 0 - 6 yrs
  • 1.3 Lac/Yr
  • Azadpur Delhi
Excel Telecommunication Outbound Calling Negotiation Skills Convincing Power Cold Calling Call Center BPO Call Center Basic Computers Telesales Tele Marketing
# Job Description - Telecaller & Lead Generation ExecutiveCompany: Apex Credit Solutions Department: Sales, Telecalling & Lead Generation Job Type: Full-Time Location: Delhi NCR### About Apex Credit SolutionsApex Credit Solutions is a business finance consultancy specialising in MSME funding, business loans, working capital, cash credit (CC), overdraft (OD), machinery finance, term loans and business expansion finance. We work with businesses and financial institutions to help eligible enterprises identify suitable funding solutions.### Job OverviewWe are looking for motivated, confident and target-oriented Telecallers and Lead Generation Executives to join our growing team. The selected candidates will be responsible for contacting prospective clients, identifying business funding requirements, generating qualified leads and supporting our sales team in converting prospects into business opportunities.We have existing business data and tie-ups with builders and other businesses. Candidates will also be required to research, extract and organise additional business information from relevant online sources, directories and publicly available platforms.### Key Responsibilities- Make outbound calls to prospective customers and business owners.- Contact builder firms, contractors, property developers, manufacturers, traders and MSMEs to understand their financing requirements.- Generate leads for business loans, working capital, CC, OD, machinery finance and other business funding products.- Research and extract relevant business data from online directories, websites, social media and other permitted sources.- Maintain and update lead databases, call records, follow-ups and client information in Excel or CRM software.- Qualify prospects based on business activity, funding requirements, turnover and eligibility indicators.- Schedule appointments and transfer qualified leads to the senior sales team.- Follow up with prospective clients regularly and achieve assigned daily and monthly targets.- Maintain professional communication and handle customer information confidentially.### Candidate Requirements- Good communication skills in Hindi; basic English is preferred.- Basic computer knowledge and proficiency in Excel or Google Sheets.- Ability to conduct online research and organise data accurately.- Freshers may apply; prior telecalling, sales or lead-generation experience is an advantage.- A proactive attitude, confidence and willingness to work towards targets.### CompensationSalary: As per experience and interview, with performance-based incentives.Interested candidates can apply with their resume and contact details.
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  • Fresher
  • Laxmi Nagar Delhi
Customer Relationship Customer Service Customer Care Outbound Calling Customer Handling Customer Management International BPO Cold Calling Customer Communication Customer Support Call Center
URGENT HIRING: 100% Work From Home Opportunity with Instamart! Remote Bhoomi Consultancy lekar aaya hai ek aur behtareen Work From Home job opportunity freshers aur experienced dono candidates ke liye! Agar aap ghar baithe ek stable process mein kaam karna chahte hain, toh turant apply karein. Job Details & Process:* Role / Process: Instamart Chat Support (90% Chat + 10% Calling)* Location: 100% Work From Home (Pan India)* Salary: 13,000 (Fixed In-Hand)* Batch Starts: Upcoming Monday Work Schedule:* Shift: 8 Hours Rotational Shift + 1 Hour Break* Working Days: 6 Days Working 1 Rotational Week Off* Training: 15 Days Structured Training Provided System / Technical Requirements:* Operating System: Windows 10 Pro* Processor: Intel Core i3 / i5 Processor* RAM: Minimum 8 GB RAM* Stable Internet / Wi-Fi Connection Key Benefits:* 100% Work From Home comfort* Stable process with career growth* Supportive management and training team* Immediate Joining - Limited Seats How to Apply?Interested candidates apna updated resume turant WhatsApp par share karein ya direct update channel join karein:* WhatsApp Contact: +91 7000426326* Direct Updates Channel: https://whatsapp.com/channel/0029VbC1onl6hENwbXlAr01D(Message format: Interested for Instamart WFH along with your resume)#WorkFromHome #WorkFromHomeJobs #RemoteJobs #RemoteWork #WFHIndia #Instamart #SwiggyInstamart #ChatProcess #NonVoiceJobs #VoiceProcess #CustomerSupport #CustomerServiceJobs #BPOJobs #Recruitment #RemoteBhoomi #RemoteBhoomiConsultancy #FresherJobs #FreshersHiring #ExperiencedHiring #ImmediateJoining #JobSearch #HiringNow #UrgentHiring #JobAlert #PartTimeJobs #FullTimeJobs #MadhyaPradeshJobs #MPJobs #BhopalJobs #IndoreJobs #JabalpurJobs #DelhiJobs #NoidaJobs #GurgaonJobs #BangaloreJobs #HyderabadJobs #MumbaiJobs #PuneJobs #JobsInIndia #GharSeKaam
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nirman Vihar Delhi
Outbound Calling Domestic BPO Marketing Voice Process Cross Selling Call Center Sales Process Cold Calling BPO Sales Telesales b2b Marketing
We are seeking a motivated BPO Telecaller to join our team in Nirman Vihar, Delhi. This role involves generating leads for credit card services through effective communication. The successful candidate will work from the office, making this a full-time position and ideal for those beginning their career in customer service.Key responsibilities include making calls to potential customers and providing them with information about credit card services. The role will involve using a smartphone for Hindi speaking interactions with clients. Candidates will not face salary deductions, but will have the opportunity to earn incentives based on their performance, although there are no specific targets.Required skills for this position include clear communication in Hindi, basic computer knowledge, and the ability to effectively engage with customers. Candidates should be enthusiastic and driven, with a willingness to learn and grow within the BPO sector. A 12th-grade education is mandatory for applicants, and prior experience in a similar role is not necessary, making this an excellent opportunity for freshers.We aim to create a supportive environment for our employees, promoting career growth. This role offers a stable work schedule and encourages team-oriented working practices. Interested candidates must be ready for a dynamic work atmosphere where they can contribute to our goal of exceptional customer service.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a dedicated BPO Telecaller to join our team in Delhi. This role is perfect for individuals who have a passion for communication and are eager to start their career in the BPO sector. Key Responsibilities include:1. Customer Interaction: Engage with customers through calls to understand their needs, provide information about services, and resolve any queries they may have.2. Data Entry: Maintain accurate records of customer interactions, update databases, and ensure all information is logged efficiently.3. Sales Support: Assist in promoting products and services during customer calls to drive sales and meet targets set by the management.4. Feedback Collection: Gather customer feedback and suggestions to help improve the services offered.Required Skills and Expectations:Candidates should have excellent communication skills in English and Hindi. A friendly and patient demeanor is essential for helping customers feel valued. Basic computer skills and familiarity with MS Office are necessary for data management tasks. A self-motivated attitude and the ability to work independently in a remote environment are crucial for success in this role. We welcome candidates with 0 to 2 years of experience, and a positive, enthusiastic approach will set you apart. An education level of at least 12th pass is required. If you are looking to develop your career in the telecalling industry, we encourage you to apply.
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  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • East Of Kailash Delhi
Telecommunication Voice Process BPO Call Center BPO Sales Telesales Tele Marketing Basic Computers Call Center Customer Focus Outbound Calling Convincing Power
A calling executive handles phone communication with customers or clients. They make outbound calls to find new leads, sell products, or collect payments. They also answer inbound calls to solve problems and answer questions.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Uttam Nagar Delhi
Outbound Calling Inbound Calls Man Management Voice Process BPO Sales Cold Calling Customer Focus BPO Call Center Telesales Tele Marketing Call Center Negotiation Skills Convincing Power Telecommunication Basic Computers
We are looking for a Telecalling Executive to join our team in Uttam Nagar, Delhi. This is a full-time position suited for individuals who have just completed their education and are eager to start their career in a dynamic environment.As a Telecalling Executive, you will be responsible for making outbound calls to potential customers, promoting our services, and addressing inquiries. Your primary goal will be to generate leads and contribute to our sales efforts.Key responsibilities include:1. Making Outbound Calls: You will contact potential clients to explain our offerings and gauge their interest, ensuring a friendly and professional demeanor throughout each call.2. Lead Generation: Actively seek new customers by identifying prospects and understanding their needs, helping to expand our client base.3. Database Management: Maintain accurate records of calls and customer interactions in our database, ensuring that information is updated and organized.4. Follow-Up Calls: Regularly check in with leads to provide information or update them on offers, strengthening customer relationships and increasing chances of conversion.To succeed in this role, you must have excellent communication skills, a friendly attitude, and the ability to handle rejection with resilience. A basic understanding of telemarketing principles is helpful but not required. Candidates should be skilled in listening and persuasive speaking, with a willingness to learn and adapt to our sales techniques. A strong commitment to meeting targets is essential for growth in this position.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Saket Delhi
Voice Process Cold Calling BPO Sales
We are looking for a motivated Call Center Executive to join our team in Saket, Delhi. This entry-level position requires excellent communication skills and a passion for helping customers. As a Call Center Executive, you will play a vital role in providing outstanding service to our clients.Key Responsibilities:1. Handle Incoming Calls: You will answer calls from customers and assist them with their inquiries, ensuring a positive experience.2. Resolve Issues: Identify customer concerns and work towards providing effective solutions while adhering to company policies.3. Maintain Records: Accurately update customer information and interactions in our database to ensure consistency and follow-up.4. Provide Information: Educate customers about our products and services, helping them make informed choices.5. Collaborate with Team: Work closely with team members and supervisors to improve processes and customer satisfaction.Required Skills and Expectations:Candidates should possess strong verbal communication skills, enabling them to clearly convey information and build rapport with customers. A friendly attitude and a willingness to learn are essential for success in this role. Basic computer skills are necessary for record-keeping, and the ability to work in a fast-paced environment will help you thrive. Flexibility and a commitment to providing excellent customer service are also important. No prior experience is needed, making this an ideal opportunity for recent graduates or individuals looking to start their careers in customer support.
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Fresher hiring for BPO Telecaller

Gutsy Monk security PVT LTD

  • 0 - 5 yrs
  • 2.3 Lac/Yr
  • Vikas Puri Delhi
Domestic BPO Sales Process Outbound Calling Customer Support Call Center
We are looking for a BPO Telecaller to join our team in Vikas Puri, Delhi. This role is suitable for individuals with 0 to 5 years of experience and requires at least a 12th-grade education. The position is full-time and based in the office.As a BPO Telecaller, your primary responsibilities will include communicating with customers over the phone, providing information about our services or products, and helping resolve customer queries. You will be expected to make outbound calls as well as handle incoming calls, ensuring that each customer feels valued and understood. Building and maintaining strong customer relationships is essential for this role.You will also record customer interactions accurately in the database, track leads, and follow up as needed. Familiarity with basic computer operations will be required to handle data entry tasks efficiently. To succeed in this position, you should possess excellent verbal communication skills, a friendly and approachable demeanor, and the ability to listen actively to customer needs. Being persuasive and having good negotiation skills will also be beneficial. A positive attitude and the willingness to learn will go a long way in this role, as you will be working in a fast-paced environment. Time management skills will help you handle multiple calls effectively throughout the day.
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  • Fresher
  • 1.3 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls Inbound Calling Inbound Voice Process Domestic BPO Domestic Calling Domestic Voice Process Domestic Call Center Calling Executive
We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. Key Responsibilities:- Respond to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- Provide Information About Products: It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- Resolve Customer Complaints: You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- Collaborate with Team Members: Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.Required Skills and Expectations:- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Burari Delhi
BPO Sales Health Insurance Tele Caller
We are looking for a dedicated and motivated Call Center Executive to join our team. This full-time position allows you to work from the comfort of your home while providing excellent customer service.Key Responsibilities:- Answer Incoming Calls: Respond promptly to customer inquiries, ensuring a friendly and helpful demeanor to create a positive customer experience.- Resolve Customer Issues: Listen carefully to customer problems, providing accurate solutions or escalating issues when necessary to ensure timely resolution.- Maintain Records: Document all customer interactions in the system to keep track of issues and solutions provided, which helps improve service quality.- Follow Up with Customers: Reach out to customers to ensure their issues have been resolved satisfactorily and gather feedback for service improvement.- Collaborate with Team: Work together with team members and supervisors to share knowledge and improve overall customer service strategies.Required Skills and Expectations:The ideal candidate should possess strong verbal communication skills, with the ability to articulate clearly and confidently while speaking on the phone. A patient and empathetic attitude towards customers is essential to help them feel valued and understood. Candidates should also have basic computer skills to navigate customer management systems effectively. A problem-solving mindset is crucial to handle inquiries efficiently. We welcome individuals with 0 to 2 years of experience, and education at least at the 10th-grade level is required. Females are encouraged to apply for this role.
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Fresher hiring for BPO Telecaller

Teleconnect Global Services

  • Fresher
  • 3.0 Lac/Yr
  • Delhi
Customer Support Voice Process Call Center
We are looking for good candidate for our company Teleconnect Global Services.Salary:- 18k to 26k. Timing:- 9 am to 5 pmWork From HomeFreshers and Experienced Both Can apply Part time and Full Time
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Female
  • Jhandewalan Extension Delhi
Outbound Calling Lead Generation Domestic BPO Convincing Power BPO Sales BPO Call Center Negotiation Skills Hindi BPO
We are looking for a motivated Tele Marketing Executive to join our team in Jhandewalan Extension, Delhi. This role is ideal for individuals seeking to begin or advance their career in telemarketing.As a Tele Marketing Executive, you will engage with potential customers over the phone to promote our products and services. You will be responsible for generating leads, providing information, and nurturing relationships with clients.Key responsibilities include:1. Making Outbound Calls: You will contact leads provided by the company to introduce our offerings, ensuring you maintain a friendly and professional tone during conversations.2. Understanding Customer Needs: You will listen carefully to customer inquiries and feedback to better understand their needs and offer appropriate solutions.3. Maintaining Records: You will document call details, customer interactions, and follow-up actions to keep our database accurate and up-to-date.4. Meeting Targets: You will be expected to achieve daily and monthly targets for calls made, leads generated, and sales conversions, ensuring consistent performance.To succeed in this role, you should have clear communication skills, strong persuasive abilities, and a positive attitude. Basic computer skills and familiarity with CRM software will be an advantage. We welcome candidates with varying levels of experience, as long as they are eager to learn and grow.
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  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Netaji Subhash Place Delhi
Microsoft Excel Outbound Calling Lead Generation Domestic BPO Negotiation Skills Convincing Power BPO Sales BPO Call Center International BPO
ResponsibilitiesConduct outbound calls to potential customers.Introduce the company's products and services to potential clients.Generate leads and set appointments for sales team.Follow up on leads and conduct research to identify potential prospects.Maintain accurate and detailed records of calls made and results achieved.Achieve monthly and quarterly targets as defined by the management.Handle customer inquiries and provide troubleshooting assistance.Create and maintain a customer database.
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Tellecaller (Fresher)

Career Pro Ventures Ltd

  • Fresher
  • East Delhi
Outbound Calls Outbound Calling Voice Process Inbound Voice Support BPO Call Center
We are seeking a motivated Tellecaller to join our team in East Delhi. As a Tellecaller, you will be responsible for making outbound calls to potential customers to promote our products or services. Your key responsibilities will include making a high volume of calls daily to reach sales targets and maintaining accurate records of customer interactions. The ideal candidate for this role will be a graduate with excellent communication skills and a friendly demeanor. You should be able to effectively communicate product information and handle customer inquiries professionally. The ability to work well under pressure and meet sales goals is essential. Prior experience in telemarketing or customer service is a plus, but freshers are also encouraged to apply. This is a full-time position that requires you to work from our office location. If you are a confident communicator with a passion for sales, we would love to hear from you.
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  • Fresher
  • 3.0 Lac/Yr
  • Female
  • Ramesh Nagar Delhi
Negotiation Skills Voice Process Customer Focus Cold Calling BPO Sales Call Center
Requirement candidate Qualification: minimum 10th Documentation: adhar pancard 10th marksheet bank detailsSalary package: 12k to 20 k it's up to interview
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Female
  • Delhi
Telecommunication BPO Sales Call Center Telesales Loan Operations Loan Syndication Customer Focus
As a Telecalling Executive, your main responsibility will be to make outbound calls to potential customers and persuade them to purchase products or services. You will also handle incoming calls and address customer inquiries or complaints. Additionally, you will maintain call records and update customer databases.Key Responsibilities:- Make outbound calls to potential customers to promote products or services- Handle incoming calls and address customer inquiries or complaints- Maintain call records and update customer databasesRequired Skills and Expectations:- Excellent communication and persuasion skills- Ability to handle rejection and remain resilient- Basic computer skills to update customer databases- Strong customer service orientation- Ability to work independently and as part of a team- Willingness to work from the office and adhere to company policies and procedures
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  • 0 - 4 yrs
  • 1.8 Lac/Yr
  • Delhi
Telecommunication Outbound Calling Convincing Power Voice Process Negotiation Skills Cold Calling Customer Focus BPO Sales Basic Computers Call Center BPO Call Center Telesales Tele Marketing
As a Telecalling Executive, you will be responsible for making outbound calls to potential clients, answering incoming calls, and providing information about products or services. You will need to maintain accurate records of all calls and sales activities. Strong communication skills are essential for this role, as you will need to effectively communicate with customers and follow scripts when necessary. Attention to detail is important to ensure all information given to customers is accurate. Additionally, good multitasking abilities are beneficial as you may need to handle multiple calls simultaneously. A positive attitude and a customer-oriented mindset are also vital to ensure customer satisfaction. The ability to work independently from a home office environment is crucial for this part-time telecalling position in Delhi, India. A minimum of a 10th pass education level and up to 4 years of relevant experience are required for this role.
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  • Fresher
  • 1.0 Lac/Yr
  • Female
  • Delhi
Telecommunication Voice Process Outbound Calling Call Center BPO Sales Cold Calling Customer Focus BPO Call Center Telesales
I hired candidate telecalling and telesales
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  • 0 - 4 yrs
  • 8.0 Lac/Yr
  • Delhi
Voice Process BPO Non Voice Customer Support Call Center Outbound Calling Domestic BPO
Looking for a Dedicated Call Centre Executives freelancerhello Everyone! Thank You for Taking the Time to Learn About An Exciting Career Opportunity. the Opportunitywe are Currently Looking for Talented, Self-motivated Individuals to Join Our Team as Work from Home Telecallers. this is a Fantastic Chance to Build Your Career from the Comfort and Safety of Your Own Home.need Female Talecaller work from Home Job good Salary+ Incentive only Intrested Candidate Apply thank You
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Ramesh Nagar Delhi
Outbound Calling Cold Calling Convincing Power BPO Sales BPO Call Center Customer Focus
Required Telecallers for day shift Timings- 10am to 6:30pm6 days are workingFreshers are also welcomeDIRECT HIRINGCan call on 7303600122
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Delhi
Customer Support BPO Sales Call Center BPO
We are seeking a Call Center Executive in Delhi who is eager to start a career in customer service. This full-time position is perfect for individuals with 0 to 1 year of experience, making it a great opportunity for recent school graduates.Key Responsibilities:- Customer Support: Assist customers by answering their queries and resolving issues efficiently through phone calls. You will provide information about products and services to ensure customer satisfaction.- Data Entry: Accurately record customer interactions and feedback in our system. This will help in tracking issues and improving our services.- Follow-Up: Proactively follow up with customers to ensure their needs are met and that they are happy with our service. This helps build lasting relationships and enhance customer loyalty.- Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience. Good teamwork is essential for achieving our goals.Required Skills and Expectations:Candidates should have strong communication skills, with the ability to speak clearly and listen attentively. A positive attitude and willingness to learn are crucial, as you will engage with a diverse range of customers. Basic computer skills are necessary for data entry tasks. Punctuality and reliability are important, as this role requires showing up on time and being present in the office. A foundational understanding of customer service principles will be beneficial for success in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Delhi. This position is ideal for recent graduates or those with up to two years of experience in customer service and offers an opportunity to develop your skills while assisting our valued customers.Key Responsibilities: 1. Customer Support: Respond promptly to customer inquiries via phone, email, or chat, ensuring a friendly and professional interaction to resolve issues and answer questions.2. Issue Resolution: Investigate and resolve customer complaints by identifying the problem and providing timely solutions, ensuring customer satisfaction.3. Product Knowledge: Maintain up-to-date knowledge of our products and services to effectively assist customers and provide accurate information.4. Record Keeping: Document customer interactions and transactions in our database, ensuring all records are accurate and updated for future reference.5. Feedback Collection: Gather feedback from customers regarding their experiences and report this information to improve services and customer satisfaction.Required Skills and Expectations: Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. Strong problem-solving abilities are essential for resolving issues swiftly. A basic understanding of customer service principles and practices is preferred, although training will be provided. Candidates should be patient, attentive, and able to work well in a team environment. Being detail-oriented and organized will be crucial for maintaining accurate records and ensuring high customer service standards.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a dedicated BPO Telecaller to join our team in Delhi. This entry-level position is suitable for candidates with 0 to 2 years of experience and a minimum education of 12th grade. As a telecaller, you will play a crucial role in communicating with customers to provide information and promote services.Key Responsibilities:1. Customer Interaction: Engage with potential and existing customers over the phone to understand their needs and provide information about products and services.2. Lead Generation: Identify and develop new leads by reaching out to potential customers and following up on inbound inquiries.3. Updating Records: Maintain accurate records of customer interactions and feedback in our database to help improve service and follow-up efforts.4. Achieving Targets: Meet daily and weekly calling targets as set by the management to contribute to overall team goals.5. Provide Excellent Service: Ensure a high level of customer satisfaction by addressing inquiries and resolving concerns promptly.Required Skills and Expectations:Candidates must have strong communication skills in English and Hindi, along with a friendly and persuasive voice. Being detail-oriented is important for accurately recording customer information. Candidates should be self-motivated and display a strong willingness to learn. A positive attitude and the ability to work effectively as part of a team are essential for success in this role.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a dedicated Chat Support Executive to join our team in Delhi. The ideal candidate will assist customers through online chat, addressing their inquiries and providing solutions in a timely manner. This is a full-time work-from-home position suitable for individuals with 0 to 2 years of experience.The key responsibilities include:1. Customer Interaction: Engage with customers via chat to assist with inquiries, complaints, and requests, ensuring a positive communication experience.2. Problem Resolution: Analyze customer issues and provide effective solutions, escalating complex matters to senior staff when necessary.3. Documentation: Keep detailed records of customer interactions and feedback, which will aid in improving services and addressing recurring issues.
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