Voice Process Executive Job Vacancies in Hinjewadi

International BPO Executive

Job Title: Customer Support Executive - International Voice ProcessLocation: Hinjewadi Phase 3, PuneSalary: 3.9 LPA - 4.9 LPAJob Type: Full-Time (Work from Office)Shift: 24/7 Rotational (5-day workweek, 2 rotational days off)Key Responsibilities:Handle customer inquiries and resolve issues via calls for international clients.Provide excellent service and ensure customer satisfaction.Maintain accurate records of interactions and follow standard operating procedures.Work in a fast-paced environment and meet performance targets.Eligibility Criteria:Undergraduates/Graduates with 6+ months of experience in an international voice process.Willingness to work in rotational shifts (including night shifts).Immediate joiners preferred.Relocation cases not considered.Skills Required:Excellent communication skills in English (verbal and written).Strong problem-solving skills and customer-centric approach.Ability to handle customer queries efficiently and professionally.Benefits:Competitive salary package.Exposure to international clients and career growth opportunities.Positive work environment with supportive management.How to Apply: Contact: 6377050566 (Varsha) Email: varsha.ghrs2@gmail.comJoin us and take your career to the next level!

JOB DESCRIPTION*WE ARE HIRING FOR INTERNATIONAL VOICEPOSITION Customer Support ExecutiveLocation: Magarpatta , Viman Nagar, Kharadi ,Yerwada ,HinjewadiType Full TimeRoles & Responsibilities:Responding to Customer Inquiries: Addressing questions via various channels such as phone, email, live chatProblem Solving: Identifying the root cause of customer issues and finding efficient resolutions.*Education - Ug /Grad*Experience - Fresher / 1yr to 5yr of International Bpo Exp*Package Upto -3lpa to 6lpa (30% hike)Incentives on performance basedPFAllowance*Shifts- Uk , Us, Rotational*Days of Working - 5 Days*Week Off- 2 Days*BOTH SIDE CAB FACILITY*WE DON CHARGE ANYTHING FROM THE CANDIDATES *Note- No Virtual Rounds will be conducted (Immediate Joining)Interested Candidates Can call or share their updated CV on below mentioned details:Contact Person : HR AKANKSHA - 8956822344akanksha.pardeshi@spes.in*CAN REFERS TO YOUR COLLEAGUES & FRIENDS*

Minimum 1 year of International voice experience (Customer service (Billing), basic technical & Sales) Preferred In Billing (Understanding of recurring bills, Billing cycle Change, Due date, Prorated charges, Auto-Pay & Surcharges, Service charges and taxes) Clarity in thought process (Able to articulate his/ her thought) Ability to handle tough situation with customer. Excellent communication skills. Customer handling skills. Strong ability to multitask and take fast decisions independently. Willing to work in a 24*7 environment (Rotational shifts/5 Days a week). Customer Centric & Logical Thinking & Need to be Enough Spontaneous Ensure Timely & Professional Responses to all Queries, Experience resolving customer issues, billing, and/or handling product Q&A. Interest in learning new technologies. Experience promoting and/or selling products and services. Demonstrated communication skills. Resolving device issues using troubleshooting techniques and providing clear and concise information. Reviewing account information and answering questions about billing or services.

Job Description:Provide consultation services to address potential clients interest in Visas, including establishing suitability of the candidates visa. Consultation will mainly be by email, telephone and face-to-face meetings.Present and market immigration services to current and potential clients.Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.Follow up on new leads and referrals resulting from field activity.Identify sales prospects and contact prospects.Develop and maintain sales materials and current product knowledge.Establish and maintain current client and potential client relationships.Identify and resolve client concerns.To provide regular follow up on enquiries received.Pro-actively monitoring changes to various Immigration regulations.Briefing various Immigration regulations changes to colleagues in the documentation teamAssisting with the immigration related content and distribution of the monthly newsletter that is sent to prospects and clientsAny other relevant duty as assigned by the Manager to assist with the smooth running of the Company.Skills / Attributes Required*Apply only, if you have min. 6 month experience in Sales profile.* Willing to Work from Office.* Good Communication Skill/Fluent in english* Preference to the immediate joinersSalary: As per Industry Standard, Performance-based incentives best in the industryDesignation: Senior Team Lead/ Team LeadMin Qualification: Graduate/ Post Graduate

Job Description*we are Hiring for International Chat Process *Position Customer Support ExecutiveLocation: Magarpatta , Viman Nagar, Kharadi ,Yerwada ,HinjewadiType Full Timeroles & Responsibilities:Responding to Customer Inquiries: Addressing Questions Via Various Channels such as Phone, Email, Live ChatProblem Solving: Identifying the Root Cause of Customer Issues and Finding Efficient Resolutions.*education - Ug /grad*experience - Fresher / 1yr to 5yr of International Bpo Exp*package upto -3lpa to 6lpa (30% Hike)Incentives On Performance BasedPfAllowance*shifts- Uk , Us, Rotational*days of Working - 5 Days*week Off- 2 Days*both Side Cab Facility*we Don Charge Anything from the Candidates *Note- No Virtual Rounds Will Be Conducted (immediate Joining)interested Candidates Can Call or Share Their Updated Cv On Below Mentioned Details:contact Person : Hr Akanksha - 8956822344akanksha.pardeshi@spes.in*can Refers to Your Colleagues & Friends*