job title: customer support executive - international voice process
location: hinjewadi phase 3, pune
salary: lpa - lpa
job type: full-time (work from office)
shift: 24/7 rotational (5-day workweek, 2 rotational days off)
key responsibilities:
handle customer inquiries and resolve issues via calls for international clients.
provide excellent service and ensure customer satisfaction.
maintain accurate records of interactions and follow standard operating procedures.
work in a fast-paced environment and meet performance targets.
eligibility criteria:
undergraduates/graduates with 6+ months of experience in an international voice process.
willingness to work in rotational shifts (including night shifts).
immediate joiners preferred.
relocation cases not considered.
skills required:
excellent communication skills in english (verbal and written).
strong problem-solving skills and customer-centric approach.
ability to handle customer queries efficiently and professionally.
benefits:
competitive salary package.
exposure to international clients and career growth opportunities.
positive work environment with supportive management.
how to apply:
contact: (varsha)
email:
join us and take your career to the next level!
Experience
1 - 7 Years
No. of Openings
10
Education
Professional Degree, Any Master Degree
Role
International Voice Process Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Office