Customer Care Executive Job Vacancies in Hinjewadi

Hiring good communication skill candidates

Customer Support process. Customer care representative - >6 month Sr. Customer care representative - >18 months ......................Minimum 6 months of International BPO voice exp.Should have computer and Internet knowledge / Knowledge of Billing queries ....B2C 5 days per week / split week off Both Side CabUS process night shift will be there but agent should be ok with 24*7 / rotational shifts Should not be perusing regular / part time course Any course which affects the job is not to be sources Excellent Communication skills who can speak with US natives

Minimum 1 year of International voice experience (Customer service (Billing), basic technical & Sales) Preferred In Billing (Understanding of recurring bills, Billing cycle Change, Due date, Prorated charges, Auto-Pay & Surcharges, Service charges and taxes) Clarity in thought process (Able to articulate his/ her thought) Ability to handle tough situation with customer. Excellent communication skills. Customer handling skills. Strong ability to multitask and take fast decisions independently. Willing to work in a 24*7 environment (Rotational shifts/5 Days a week). Customer Centric & Logical Thinking & Need to be Enough Spontaneous Ensure Timely & Professional Responses to all Queries, Experience resolving customer issues, billing, and/or handling product Q&A. Interest in learning new technologies. Experience promoting and/or selling products and services. Demonstrated communication skills. Resolving device issues using troubleshooting techniques and providing clear and concise information. Reviewing account information and answering questions about billing or services.

Candidate should be excellent in Non-Verbal communication.Good to have experience in chat supportCandidate should have good typing speedImmediate joiners onlyFreshers and experienced candidates can applyGraduates & Undergraduates can also apply

Opening For BPO/Call Center/ Customer Care Executive For Voice Process / Non VoiceUnder grad fresher can applyBPO voice process - Inbound/Outbound/blended processWork from officeSalary Upto 30K CTCShift - Day & RotationalEnglish Should be Good