International Voice Process Job Vacancies in Hinjewadi

Position: International Customer Support Executive Voice/Non-Voice/Blended (Work with Global Clients)Work Location: Pune (Viman Nagar, Kharadi, Yerwada, Magarpatta, Hinjewadi)Salary: Up to 3 LPA to 6 LPA[ 30% hike on last salary (Experience) ]Contact: Call or WhatsApp HR.RAVINA -7447710444Note: Immediate joiners preferred.Role & responsibilities:Handle inbound/outbound calls and chats for international customersProvide real-time resolutions with professionalism and empathyAddress product/service-related queries efficientlyMaintain accurate logs of customer interactions in CRM systemsEnsure adherence to process guidelines and quality standardsAchieve targets like AHT, CSAT, and FCRPreferred candidate profile:Graduate/Under Graduate Fresher and candidates with minimum 1 year of International BPO experience are preferred.Excellent verbal and written communication skills in English (additional international languages are a plus).Strong problem-solving skills and ability to handle customer inquiries effectively.Proficient in using computers and familiarity with CRM systemsFlexibility to work in shifts, including evenings, weekendsPerks & Benefits:Fixed Salary + Performance-based IncentivesUp to 30% hike for relevant experienceHealth Insurance and Employee Wellness PlansComprehensive training programs and ongoing professional development.Supportive, Friendly, and Growth-driven Work CultureCab Facility Available till Nodal PointsHow to Apply:If you are passionate about customer service and want to be part of a dynamic team, please send your resume on below mention details.Contact Person: HR RAVINAContact No: 7447710444Mail Id: ravina.j@spes.inReferences are highly appreciated !

International BPO Executive

Job Title: Customer Support Executive - International Voice ProcessLocation: Hinjewadi Phase 3, PuneSalary: 3.9 LPA - 4.9 LPAJob Type: Full-Time (Work from Office)Shift: 24/7 Rotational (5-day workweek, 2 rotational days off)Key Responsibilities:Handle customer inquiries and resolve issues via calls for international clients.Provide excellent service and ensure customer satisfaction.Maintain accurate records of interactions and follow standard operating procedures.Work in a fast-paced environment and meet performance targets.Eligibility Criteria:Undergraduates/Graduates with 6+ months of experience in an international voice process.Willingness to work in rotational shifts (including night shifts).Immediate joiners preferred.Relocation cases not considered.Skills Required:Excellent communication skills in English (verbal and written).Strong problem-solving skills and customer-centric approach.Ability to handle customer queries efficiently and professionally.Benefits:Competitive salary package.Exposure to international clients and career growth opportunities.Positive work environment with supportive management.How to Apply: Contact: 6377050566 (Varsha) Email: varsha.ghrs2@gmail.comJoin us and take your career to the next level!

JOB DESCRIPTION*WE ARE HIRING FOR INTERNATIONAL VOICEPOSITION Customer Support ExecutiveLocation: Magarpatta , Viman Nagar, Kharadi ,Yerwada ,HinjewadiType Full TimeRoles & Responsibilities:Responding to Customer Inquiries: Addressing questions via various channels such as phone, email, live chatProblem Solving: Identifying the root cause of customer issues and finding efficient resolutions.*Education - Ug /Grad*Experience - Fresher / 1yr to 5yr of International Bpo Exp*Package Upto -3lpa to 6lpa (30% hike)Incentives on performance basedPFAllowance*Shifts- Uk , Us, Rotational*Days of Working - 5 Days*Week Off- 2 Days*BOTH SIDE CAB FACILITY*WE DON CHARGE ANYTHING FROM THE CANDIDATES *Note- No Virtual Rounds will be conducted (Immediate Joining)Interested Candidates Can call or share their updated CV on below mentioned details:Contact Person : HR AKANKSHA - 8956822344akanksha.pardeshi@spes.in*CAN REFERS TO YOUR COLLEAGUES & FRIENDS*

Customer Support Analyst (International Voice Process)Mandatory: People in Pune only need to Apply (Work from Office), should be comfortable with night shift.Salary 2.64LPA + Cab Facility + Shift AllowancePG/MTECH/BTECH FRESHERS - Please Don't ApplyExcellent communication skillsLooking for Freshers/Graduates with 6 months of Experience.Btech with at-least 6 months of Experience is EligibleFreshers are welcomeLooking for an Immediate Joiners5 Days of WorkingCab facility AvailableKnowledge and Skills Required:Communication Skills: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customer's issues without distraction to resolution Good composition skills ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independentlyComputer Knowledge/Skills: Ability to use a desktop computer system Excellent typing skillsInterested candidates share your resume on ankita.g@growinitysolutions.comAnkita Gaikwad8010968088

Customer Support process. Customer care representative - >6 month Sr. Customer care representative - >18 months ......................Minimum 6 months of International BPO voice exp.Should have computer and Internet knowledge / Knowledge of Billing queries ....B2C 5 days per week / split week off Both Side CabUS process night shift will be there but agent should be ok with 24*7 / rotational shifts Should not be perusing regular / part time course Any course which affects the job is not to be sources Excellent Communication skills who can speak with US natives

Minimum 1 year of International voice experience (Customer service (Billing), basic technical & Sales) Preferred In Billing (Understanding of recurring bills, Billing cycle Change, Due date, Prorated charges, Auto-Pay & Surcharges, Service charges and taxes) Clarity in thought process (Able to articulate his/ her thought) Ability to handle tough situation with customer. Excellent communication skills. Customer handling skills. Strong ability to multitask and take fast decisions independently. Willing to work in a 24*7 environment (Rotational shifts/5 Days a week). Customer Centric & Logical Thinking & Need to be Enough Spontaneous Ensure Timely & Professional Responses to all Queries, Experience resolving customer issues, billing, and/or handling product Q&A. Interest in learning new technologies. Experience promoting and/or selling products and services. Demonstrated communication skills. Resolving device issues using troubleshooting techniques and providing clear and concise information. Reviewing account information and answering questions about billing or services.

Job Descriptionwe Need Immediate Joiners with One Year of International Voice Support Experiencetransport Radius Up to 30 Kms Subjectively Based On the Nodal Points Across the City.notice Period : 15 Days Maxonly Us Voice Experince Considerable Minimum One Year Expsalary 40klocation Pune Hinjevadijob Description: Verizonwls Voice: Punetech Mahindra is Hiring Candidates Who have International Bpo Experience - Voice Process for Our Us Client.roles and Responsibilities:resolving Device Issues Using Troubleshooting Techniques and Providing Clear and Concise Information.reviewing Account Information and Answering Questions About Billing or Services.desired Candidate Profile: Minimum 1 Year of International Voice Experience in Customer Service (billing) [ Basictechnical & Sales] Candidates are Preferredin Billing (understanding of Recurring Bills, Billing Cycle Changes, Due Date, Prorate Charges, Auto-pay &surcharges, Service Charges, and Taxes)experience Resolving Customer Issues, Billing, And/or Handling Product Q&a.interest in Learning New Technologies.experience Promoting And/or Selling Products and Services.demonstrated Communication Skills.the Clarity in Thought Process (able to Articulate His/ Her Thought)ability to Handle Tough Situations with Customers.strong Ability to Multitask and Take Fast Decisions Independently.willing to Work in a 24*7 Environment (rotational Shifts/5 Days a Week).customer Centric & Logical Thinking & Need to Be Enough Spontaneousensure Timely & Professional Responses to all Queries.perks and Benefitscab Facility Both Ways [ Pick Up and Drop Within Transport Radius]immense Growth Opportunitiesinterview Rounds :1st Level - Uat / Operations2nd Level - Versant [ Need to Score 60 and Above]job Type: Full-timesalary: 30,000.00 - 35,000.00 per Monthbenefits:health Insuranceprovident Fundschedule:monday to Fridayus Shiftsupplemental Pay Typesnote-- Domestic Calling Experince Not Consiterable,

Job Description*we are Hiring for International Chat Process *Position Customer Support ExecutiveLocation: Magarpatta , Viman Nagar, Kharadi ,Yerwada ,HinjewadiType Full Timeroles & Responsibilities:Responding to Customer Inquiries: Addressing Questions Via Various Channels such as Phone, Email, Live ChatProblem Solving: Identifying the Root Cause of Customer Issues and Finding Efficient Resolutions.*education - Ug /grad*experience - Fresher / 1yr to 5yr of International Bpo Exp*package upto -3lpa to 6lpa (30% Hike)Incentives On Performance BasedPfAllowance*shifts- Uk , Us, Rotational*days of Working - 5 Days*week Off- 2 Days*both Side Cab Facility*we Don Charge Anything from the Candidates *Note- No Virtual Rounds Will Be Conducted (immediate Joining)interested Candidates Can Call or Share Their Updated Cv On Below Mentioned Details:contact Person : Hr Akanksha - 8956822344akanksha.pardeshi@spes.in*can Refers to Your Colleagues & Friends*