Array ( [0] => technical-coordinator [1] => vadodara ) Technical Coordinator Jobs in Vadodara,Technical Coordinator Job Vacancies in Vadodara Gujarat
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Technical Coordinator Job Vacancies in Vadodara

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Communication Skills Problem-Solving Ability Product & Service Knowledge Complaint Resolution Data Entry Technical Proficiency Time Management Chat Support Skills Telephonic Support Active Listening Positive Attitude Adaptability Professionalism Multitasking
Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.
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L2 Technical Support Engineer

Bluechip Gulf It Services Pvt. Ltd.

  • 3 - 5 yrs
  • 6.0 Lac/Yr
  • Vadodara
Microsoft Firewall Cisco Switches Router Configuration Network Storage System Network Attached Storage Epabx Email Migration Microsoft Products
Firewall Management:Configure, monitor, and troubleshoot enterprise firewalls (Sophos, Fortinet, SonicWall, Palo Alto, etc.)Maintain security policies, NAT rules, VPNs (Site-to-Site and Remote Access)NAS Administration:Set up, manage, and maintain Network Attached Storage systems (QNAP, Synology, etc.)Configure user access, permissions, and ensure data integrity and backupsWindows Server Administration:Install, configure, and maintain Windows Server OS (2016/2019/2022)Manage Active Directory (AD), DNS, DHCP, Group Policies, Domain Controllers (DC)Troubleshoot user authentication, login issues, and AD replicationCisco Network Devices:Configure and troubleshoot Cisco switches and routersImplement VLANs, routing protocols (OSPF, EIGRP), trucking, and port securityMaintain network diagrams and documentationVoIP & Telephony Systems:Support VoIP and telephony platforms like Avaya IP Office / Cisco Unified Communications / 3CX / Grand stream etc.Configure SIP trunks, extension mappings, IVRs, ring groups, voicemail, and call flowTroubleshoot VoIP-related issues: call drops, registration failures, QoS issuesMonitoring & Troubleshooting:Use tools like PRTG, Nagios, or SolarWinds for infrastructure monitoringRespond promptly to network/system alerts and perform root cause analysisEmergency Support:Be available 24x7 for critical support, emergencies, and planned maintenance windowsParticipate in on-call rotation for after-hours supportDocumentation:Maintain comprehensive and up-to-date documentation of configurations, SOPs, and change logsCommunication:Coordinate with internal teams and vendors for issue resolution and project implementationProvide clear updates to stakeholders in a timely and professional mannerRequired Skills & Qualifications:Education: Bachelors degree in computer science, Information Technology, or related fieldCertifications (Preferred):Cisco CCNA/CCNPMicrosoft MCSA/MCSE (Windows Server)Fortinet NSE or other firewall certificationsExperience: 35 years of relevant hands-on experience in infrastructure and network supportTechnical Proficiency:Strong understanding of Layer 2/3 networkingHands-on experience with managing firewall rules, VPN tunnels, and access policiesExperience managing Active Directory & GPOsFamiliarity with backup solutions and disaster recovery planningSoft Skills:Excellent verbal and written communicationTeam player with a problem-solving attitudeAbility to work under pressure and handle emergencies with calmness and precisionWorking Conditions:May require working outside of regular hours for critical updates, troubleshooting, or emergencies
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CNC Maintenance Technical Services Industrial Automation Field Service Industrial Relations Email Support
We have vacant of 5 CNC Maintenance Engineer Jobs in Mumbai, Nashik, Pune, Nagpur, Ahmedabad, Vadodara, Experience Required : 2+ Years Educational Qualification : B.E Skill CNC Maintenance, Technical Services, Industrial Automation, Field Service, Industrial Relations, Email Support etc.
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  • 0 - 1 yrs
  • Por Vadodara
Handling Calls Hardware Support Software Support Customer Relationship Technical Services
- Provides technical support to client/customers.- Provides instructions or directly sets up desktop software, hardware and access control system- Basic knowledge of electronics component- Assists with installation of computer software and operating system updates- Records logs of rendered support regarding to the product i.e. downloading and using of data.- Preferred BE in EC. Other Degree & diploma holders can apply. English communication required- Priority would be given to Local candidates- Ready to attend Face to Face to Interview- Salary will be purely based on interview performance.
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Outlook Microsoft Office 365 IT Technical Support Engineer
3+ Years of Working Experience as Engineer handling similar types of services/incidents. Laptop/Desktop configuration Laptop/Desktop troubleshooting and repair to a certain level. Windows OS installation & Troubleshooting (Must). Outlook 2013 & 0ffice 365. Address user tickets regarding hardware, software. Guide users with simple, step-by-step instructions. Conduct remote troubleshooting & Familiar with Remote Support over call/email/remote tools. Help create technical documentation and manual.
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  • 0 - 1 yrs
  • Vadodara
Hardware Networking Network Security Desktop Support
Relcon Systems, VadodaraJob DescriptionSupport and Service Support (Department: Support)Age Criteria:Minimum- 20 years, maximum- 35 years as on 01.01.2022Qualification:Diploma/BE Electronics and Communication or ElectricalExperience:Fresher/ experienced (1-2 years) can applyPurpose:For system troubleshooting and fault finding and giving training to Field service engineers.Language Proficiency:Proficiency in English, Hindi and Regional LanguageNote*: Age and Experience may be relaxed for exceptionally good candidates.a). Work Conditions/Environment: Full-Time Office Job.b). Skills:Good communication skills & quick learnerIntegrity and DecisiveInvestigative and analytical abilitiesProblem-defining and problem-solving skillsMeticulous attention to detail, depend ability, and Excellent organizational skills;Multi-tasking ability and knowledge of PCB Components & MultimeterAble to coordinate with the Field Persons; Prompt in action;Knowledge of PCB solderingFlexibility and adaptabilityDedicationc) Mode of Selection:Interested Candidates are required to send their updated CV to hr2@relconsystems.com.Short-listed candidates will be asked to take a telephonic/online interview, followed by thePersonal Interview.d) Reporting to:Reporting to Support Manager.e) RemunerationCTC: Rs. 1,80,000 to Rs. 2,40,000 (Based on Competency and experience)f) Other Benefits:Medical Insurance, EPF and ESIC.g) Job Location:Vadodara, Gujarat
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Rajmahal Road Vadodara
Industrial Sales Marketing Communication Sales Coordinator Business Development Executive
Hiring for 3 Technical Sales Engineer Jobs in Rajmahal Road, Vadodara,Marketing Communication,Sales Coordinator,Business Development Executive, for Freshers,Required Educational Qualification is : Diploma, B.Tech/B.E with Good knowledge in Industrial Sales, Marketing Communication,Sales Coordinator,Business Development Executive etc.
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Field Sales Engineer

HIS Pumps & Systems Pvt Ltd

Pumps Technical Skills Industrial Sales Field Executive B2B Sales Business Development Coordinator Field Sales Engineer
Sales Engineer required to analyze the application of the customer Providing an efficient technical solution to the customer Generate inquiries and Negotiate the Order with the customer Provide sales feedback and market intelligence to the management Conduct Seminars at the end of the customer to propagate the solution to the customer Maintain relations with the customer Identify new applications and new customers for the company Maintain and Submit Daily Visit Reports Coordination with Senior Management regarding the Customer Feedback Must have knowledge of vacuum products sales Must be able to travel through Gujarat Identifying clients meeting Introducing products to clients Take follow-up inquiries with clients Getting orders from clients Subject and application of knowledge of product Business Development of Dry Vacuum System, Oil Sealed Vacuum Pump, Liquid Ring Vacuum Pumps and Blower Packages for the Industry Requirements Interested in Sales, Marketing and Business Development Previous Experience in working with B2B Environment/Industrial Sales Will be Helpful Knowledge of Microsoft Office, most importantly Word, Excel and PowerPoint Ability to Travel at least 6 days in a week Excellence in communicational skills No language barrier but (preferred English) Excellence in oral/ verbal communications Must have Email etiquettes Must have worked in target-oriented environmentRole Enterprise & B2B Sales - OtherIndustry Type Industrial Equipment / MachineryFunctional Area Sales & Business DevelopmentEmployment Type: Full Time, PermanentRole Category Enterprise & B2B Sales
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Jobs by Popular Location

Network Engineer

Meridian Infotech Limited

  • 1 - 7 yrs
  • Vadodara
CCNA Networking L2 Technical Support Engineer L3 Engineer Routing Switching Network Engineer
Position : NETWORK ENGINEER - SUPPORTWork Location : VadodaraReporting Manager: Team LeadExperience Range : At least 1 YearQualification required : Any Graduation + CCNA AcadamicTop must have knowledge1 Cisco Switching L2 Protocols2 Wireless Technologies (P2P , PMP & WLC based Campus Wi Fi)3 Passive Networking Knowledge for OFC, UTP and associated components4 Network Problem identifying and solving5 Good Verbal Communication skillGood to have skills1 Good Written Communication skill2 Able to manage customer relations3 Able to understand criticalness of the issue
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Developer

Quality HR Service

  • 1 - 2 yrs
  • 0.8 Lac/Yr
  • Vadodara
.Net ASP.NET Software Testing SQL Server MVC Technical Support
We have urgent requirement for ASP .NET Developer in one of leading IT Company.Job Description:-We are looking for senior Developers who have experience with Microsoft Technologies and especially in ASP .NET, C#, MVC, ADO. Net, between 3-6 Years of experience.Responsibilities: -Develop the C# ASP .NET using designated Product technology architecture and frame works.Skill Set: -Proficiency in C#. net or ASP. Net, MVC, Angular JS, ADO.NET, XML, JSON, REST API and SQL Server.Should be well Versed with Data Structure & algorithms, Multithreading and optimization Techniques.Conceptual new design and individually drive the development.Experience in microservices and Cloud Offering (AWS/Azur) is plus.Should have database and TSQL Knowledge in MS SQL.Familiarity with GIT and SVN.Strong analytical and problem-solving skills and Excellent verbal and written Communication skills.Should be Self Starter with Excellent Interpersonal Skills.Bachelors Degree In computer science or related field.Experience: - 2-6 YearsPackage: - 25,000 -80,000 PM.Candidate Who can join us immediately or less than 30 days notice period are preferred.Employment TypeFull-time
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  • 0 - 1 yrs
  • Vadodara
Customer Support Technical Services
We have vacant of 4 Customer Support Executive Jobs in Vadodara for Freshers Educational Qualification : Higher Secondary, Diploma, Advanced/Higher Diploma, B.C.A, B.Com Skill Customer Support,Technical Services etc.
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Technical Support Executive Software Support Technical Software Support
Roles & Responsibilities Deliver service and support to end-users through a phone call, via remote connection, or over the internetInteract with the customer to provide and process information in response to inquiries, concerns, and requests about products and servicesGather Customer information and determine the issue by evaluating and analyzing the symptom.Set up new customer accounts, follow up on customer interactionsAbility to learn different ERP products developed by our company Key SkillsOutstanding English communication & listening skillsInterest in customer service and salesA creative mindset and understanding of customer needsProvides an interface between customer and companyThe candidate must be able to handle stress and active problem-solving skills
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Desktop & Network Support Engineer

In-time Placement Service

Technical Support Network Support Engineer Desktop Maintenance Helpdesk
Essential Job Functions1.) 1+ Year of experience in field of IT hardware (Servers + Desktops + Network)2.) Must have Diploma/degree in Engg field3.) Should have worked in organization of our size/type4.) Certification in - Microsoft / hardware / OEM shall be added benefits5.) Should have knowledge on OS (Microsoft / Redhat)6.) Should know English / Hindi / Gujarati language7.) Should be able to travel by own vehicle to Rajkot / Baroda / Ahmedabad and Surat8.) Banking knowledge is essential from IT perspective
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