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Support Manager Job Vacancies in Mumbai Beyond Thane

Sales Coordinator

LK Consultants

Sales Coordinator Sales Engineer Sales Support Manager Coordination Skills Back Office Coordinator Backend Executive
We are Urgently Hiring for Sales Coordinator Location : ThaneJob Description:1. Prepares the Quotations / Proposals and Follow up.2. Sales Support3. Sending E-mail to the client and answering their Email.4. Given proper follow up to the customer till the closer of sales.5. Should have Computer knowledge / Excel.6. Good in Communication Skills7. Need to coordinate with clients and principles.8. Understand the requirements of clients and offer them solutions.9. Assist in the development of annual sales forecasts, budget requirements, and sales plan of action for the business unit10. Provide the necessary planning, organization, direction, and control to meet or exceed the sales goals of the business unit.11. Disseminate and report information regarding developments in the market place and competitive information12. Be responsible for achieving personal and departmental objectives/ targets taking into account the limitations13. Manage the creation and execution of work orders from customers14. Maintain up-to-date customer information
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Sales Support Manager

Manas broking insurance pvt Ltd

Sales Agent Sales Support Manager Sales Manager Marketing Manager Work From Home
Recruit team and manag team this company as broking related
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Customer Relationship Desktop Support Customer Service Voice Process Customer Support Outbound Calling Inbound Outbound Sales Technical Services Internal Communication Customer Calling Good Communication Inbound Voice Process Inbound Process English Language
Votiko Solutions: Your Pathway to a Rewarding Career Adventure!Explore a realm of possibilities with Votiko Connects, where we welcome driven individuals to become Call Center Executives in our expanding international BPO.Position: Call Center ExecutivesCompany: Votiko ConnectsType: International BPO (Crafting Success from Anywhere)Start Your Success Journey:1. Ignite your telemarketing expertise: lead generation, appointment scheduling, surveys, and verification.2. Master the art of inbound and outbound communication, crafting personalized experiences for B2B and B2C clients. 3. Build strong customer relationships through calls, emails, and live chat interactions.4. Exceed performance benchmarks, demonstrating your skills in a self-directed environment.Your Success Qualifications:1. Brighten your career with at least 3 years of experience in the vibrant international call center sector. 2. Communicate fluently in English, complemented by outstanding communication abilities.3. Age is merely a number seize opportunities for those under 40 years.4. Showcase a solid history in telemarketing and customer service.5. Equipped with a laptop and a reliable broadband connection for a smooth remote working experience.Why Votiko Connects? Unleash the Potential: Competitive salary: 20,000 to 40,000 per month + incentives, based on your remarkablperformance. Enjoy the flexibility of working from any location you choose. Become part of a culture that prioritizes satisfaction, growth, and celebration.Slogan: Votiko Connects - Where Every Call is a Bridge to Your Success!Ready to Connect? Reach Out Now: Dial 8511539085 or dispatch your resume to hr@votiko.comEmbark on a journey where each call connects you to new heights, and every interaction is a stepping stone towards a flourishing career. Join Votiko Connects, where success is not just a destination; it's the journey we embark on together!
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Customer Support Manager

StaffHire Solutions

  • 7 - 9 yrs
  • 12.0 Lac/Yr
  • Mumbai
Customer Service Manager Professional Development People Management Escalation Manager Customer Support Walk in
**Job Title:** Customer Service Manager**Department:** Customer Support**Location:** Mumbai**Role Summary:**As a Customer Service Manager at Raise, you will play a crucial role in delivering exceptional customer experiences through our Investment & Trading platform, Dhan. You'll lead and support a team of Customer Service Representatives, ensuring efficient query resolution, customer satisfaction, and team growth. Collaborating closely with internal stakeholders, you'll contribute to our customer-centric mission and uphold our commitment to excellence.**Responsibilities:**- Lead a customer support team, addressing daily queries and disputes.- Train and mentor the team to enhance customer support and professional development.- Drive a customer-centric approach, setting clear goals and strategies.- Ensure timely and effective responses for superior customer experiences.- Improve customer satisfaction across various channels and achieve set goals.- Implement digital technologies to enhance the customer journey.- Manage escalations and coordinate with multiple stakeholders.- Establish metrics for team growth and performance.- Identify opportunities for enhanced effectiveness and productivity.- Develop and refine processes to elevate customer satisfaction.**Skills & Qualifications:**- Graduation in a relevant field.- 7 to 9 years of experience, preferably in the Broking industry.- Excellent verbal, written, and analytical skills.- Strong process orientation and professional discipline.- Effective cross-functional communication and influence.- Solution-oriented with strong problem-solving abilities.- Enthusiasm for promoting a customer-centric culture.
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Customer Support Manager

Smarterhomes Technologies Private Limited

B2B Sales B2C Marketing SAAS Baas Fintech Tech Product Based Customer Support Customer Handling
Responsibilities : Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period. Manage, coach, and motivate Customer Success Managers across locations Establish performance metrics for CSM across locations Provide product training to the team and customers to realize the potential of SH Products. Identify product usage gaps and provide actionable solutions to the customers.Build value-based relationships with customers. Conduct Strategic Business Reviews to understand customer lifecycle milestones, communicate the value of our product, and showcase ROI.Ensures customers get fast time-to-value . Personally participate in strategic or highly visible customer meetings, Executive briefings, and quarterly business reviews to gain customer perspective.Enhance effectiveness and efficiency of Customer Success Managers through application of structured, global methodologies, tools and framework. Optimize the Customer Lifecycle by imposing a programmatic approach to information gathering.Drive desired customer outcomes through a consultative approach.Identify appropriate business use cases where SH products can be deployed.Communicate and brain-storm with the product/Project team on customer feedback and help refine product roadmap. Work with the marketing team to execute customer surveys, case studies, etc.Identify and Process Success milestones for the customers.Optimize existing processes within the company and actively enhance all Customer Success initiatives.Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization. Identify outstanding subscriptions, investigate historical data for each outstanding bill, subscription, project execution payments, contact customers for their overdue payments.MUST HAVEValid driver's license (2/4 wheeler)Exp. in B2B,B2C/ SaaS/BaaS/FinTech/Bank/NBFC or Tech Product based company.
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Communication Skills Admission Manager Student Support Walk in
Aakash BYJUSAdmission Manager Officer. Achieve the designated targets. Generate database from Schools and other sources. Meeting with Principals, Coordinators and management Personnel of schools for Business generation. Execute various marketing activities within assigned region. Conducting Seminars in schools, open seminars in town, Residential Apartments (Townships). Converting leads into admissions. Interaction with students and parents on routine basis. Liaison with local tuition teachers to add business.Student Support & Admission Officer Achieve allocated admission targets. Counseling Students and parents about our courses and competition exams landscape. Champion entire student cycle: Prospecting, Counseling, Admission, Orientation, Support. Interaction with students and parents on routine basis for giving them Aakash experience. Clarifying doubts of students and parents. Managing fee structure & fee software for different programs. Monitor class schedules to ensure smooth running of classes. Liaison with Head Office in Delhi for upcoming programs, admission tests, schemes and other offers. Handling assigned administrative responsibilities.
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  • 3 - 7 yrs
  • Mumbai
Web Application Cyber Security
Job Description :- Should have performed activities like Log source integration, Troubleshooting, Upgradation, performing DC-DR drill, etc- OT/ Security Experience- Use case creation, content development, playbook creation and automation with API's will be added advantage.- Integrate respective solution / technology with every other solution / technology deployed in the SOC setup- Automation of all L1 & L2 activities,- Migration of data & logs from client to currently running SOC- Collaborate closely with Technical Account Manager (TAM) and engineering division of the respective OEM for early resolution to the product level cases, vulnerabilities, bugs, features enhancement, patches, versions etc.- Single point of contact to the client stakeholders with respective OEM- Maintain the suitable architecture of the technology solution- Perform threat modelling of the client assets and accordingly define the necessary use cases- Execute Major changes without any disruption and adverse impact.- Continuously deliver the value of solution to the client terms of detecting all kind threats, accuracy of detection, value added use cases and content development etc.- Improvise threat hunting capabilities of the technology- Continuous development of analytical, statistical, mathematical models leveraging AI/ML capabilities of the technology to threat detection and prediction capabilities and put in place advanced use cases- Continuous fine tuning of configuration, rules, policies etc. Continuous innovation and automations in intuitive dashboards, report, queries.- Optimization of response time to fetch data, logs in advanced queries, reports, dashboards etc.- Ensure logs ingestion from data sources, automation of incident, vulnerability etc. remediation through SOAR
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  • 1 - 7 yrs
  • 4.0 Lac/Yr
  • Mumbai
Banquet Manager Banquet Coordinator
Banquet Manager & Banquet Coordinator Job in AndheriU Can Contact Neha 9137.140.633 Or U Can Come Down For Interview At Hotel Peninsula Grand, Sakinaka Junction, Lokmanya Tilak Nagar, Saki Naka, Andheri(E), Maharashtra 400069 Or You Can Mail Your CV Or Resume hr @ Peninsulagrand.Co.In Banquet Manager & Banquet Coordinator Job in AndheriRoles and Responsibilities for Banquet Manager:Discuss with guests regarding arrangements and rate negotiations wherever applicable. Consulting Director of F&B regarding VIP functions is aware of annual budgets both operating and expenditure for the department and ensure that these are met. Keeping track of the days functions and the relevant set up asked by the guestsRoles and Responsibilities for Banquet Coordinator:Under the guidelines of the F&B Manager to sell available Banquets Venues for conferences, exhibitions, meetings and receptions with a view to promote Food & Beverage and room revenue. Desired Candidate Profile Should has knowledge of BanquetsLocation: Andheri, Mumbai Experience: 1 to 10 Years Interview Time: Monday To Saturday Between 12 To 5.30 Pm. We Have Opening For Banquet Manager & Banquet Coordinator Salary: Depend On Experience And Knowledge (15k To 35k) + Service Charge + TipsNote: This is direct recruitment from Peninsula Group.
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