Support Assistant Job Vacancies in Ambattur

Chennai jobIT Brisk is hiring For voice/non voice English & Hindi is mandatory!!Role: Customer Support Associate Qualification: Any Graduate & AboveExperience : - Atleast 1 year in any Customer facing role providing Customer Service (Email, Chat, Inbound)- English + Hindi (Speaking, Reading & Writing)Work Type: Work from OfficeShift: Rotational 1 way cab (night shift)2 weekly offPackage: 19k CTCLocation : Chennai Contact HR Humera

As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.Salary will be range up to 150000 to 175000Qualification any graduatesFreshers are preferablelocation will be ChennaiBoth male and female are eligiblecandidate should have a knowledge in multilingual

You are also responsible for solving issues, or service provided by the company,you should collect desired info from the clients and maintain healthy relation with them

WE ARE HIRING !!ROLE - Customer support associateSALARY - 13k to 21k ( take home )LOCATION - Vanagaram, chennaiQUALIFICATION - Graduation mustSKILLS :Excellent communication in English and Hindicustomer service skillsWeek off - Sunday ( 6 days of working )Customer Support Executive Responsibilities:Answer inbound customer callsHandle renewals and cancellationsProvide account information and statusProvide workflow assistanceManage all customer issues and requestsDevelop and improve customer experienceWork with IT and Finance teams to resolve customer issuesManage complaints

Respond to customer queries in a timely and accurate way, via phone, email, or chatIdentify customer needs and help customers use specific featuresUpdate our internal databasesMonitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers Gather customer feedback

We have Openings for International Customer Support in US Voice process in Night shifts

*Urgent requirement from Reliance Jio* (Work from home) *Tamil Nadu and Kerala Candidates Only*Job description (Voice Process) 1. Should be able to handle customer call and give proper solution to the customer.2. Should be able to achieve the set KPI/ Target3. Should be able to speak in English, Tamil , Malayalam4. Age limit 18 to 25 (Freshers only) 5. Should be able to work from home and should have desktop or laptop6. Salary 1,54,020 (CTC per Annum) . 7. Should be able to work in rotational shift (Especially 3pm to 12am) 8. Should be ready to take back to back calls for Nine hours (80+ Calls) 9. 2nd dose Covid Vaccination certificate is Mandatory10. Candidate should be located in Tamil Nadu or Kerala11. No leaves for first 3 months

*Urgent requirement from Reliance Jio* (Work from home) *Tamil Nadu Candidates Only*Job description (Voice Process) 1. Should be able to handle customer call and give proper solution to the customer.2. Should be able to achieve the set KPI/ Target3. Should be able to speak in English, Tamil 4. Age limit 18 to 25 (Freshers only) 5. Should be able to work from home and should have desktop or laptop6. Salary 1,54,020 (CTC per Annum) . 7. Should be able to work in rotational shift (Especially 3pm to 12am) 8. Should be ready to take back to back calls for Nine hours (80+ Calls) 9. 2nd dose Covid Vaccination certificate is Mandatory10. Candidate should be located in Tamil Nadu11. No leaves for first 3 months

Customer Service Specialists process complaints and issues related to products or services. To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.

We are seeking applicants with at least one year of experience using cash apps ( cash application)Candidate south to be familiar with oracle or sap applications.Looking for people who can start right away or people who can start in 5 to 7 days 2 way cabs will be provided by the company itself.5 Days of night shift work are followed by 2 days of rotational week offs.

Should have two Wheler Driving licenses and vehiclesmartphone is needed

Eligibility:-Fluency in English, knowledge of regional languages is a plusExcellent communication skills both verbal & non-verbalAny engineering background, B.E or electrical background preferableExperience at least 1 yr in troubleshooting & installation [Freshers also Welcomed]Excellent problem solving, management and leadership skillsExperience/Knowledge of Home Automation & IOT will be an added advantageMS office Basic Excel & PowerPointImmediate Joiners onlyJob Description:-Communicate effectively with both internal and external senior-level management to understand customer needsOwn overall relationship with assigned customers which includes Troubleshooting service calls pan India over call/video callsResponsible for Executing and supervising installation of Zemote smart products for customersDiagnose and troubleshoot technical issues, including account setup, network configuration and Zemote app installationEstablish a trusted and strategic advisor relationship and drive continued value of our products and services.Prioritize and manage several open issues at one timeProvide training to technical staff on new product installation processUnderstanding of complete wiring of homes/offices including 3 phase wiring standards and electrical layout drawingsAiding sales team for preparation of quotation as per layout of site to suggest right Zemote productsKeeping the electrical knowledge on the desired level, develop if necessary.Readiness to travel extensively across IndiaTaking collective feedback from the clientsAbility of upselling or cross selling of the products to customersEnsuring control of all the management activities related to the role, for pan IndiaImplement specific strategies for both sales and customer servicePrepare necessary documentation or visuals for client to demonstrate performance of campaigns; analyze trends and identify areas of improvementMaintain existing Customer Success metrics and data as directed.