Customer Service Representative Job Vacancies in Ambattur

Listening to the customer complaint, registering the same and providing solutions by Phone or by service person Visit.Fixing the appointment with the customer and ensuring thats met by the team to complete satisfaction of the customerRegistering the complaints on a sequence/division wise and product wiseMaintaining the cost involved for servicing the machines with details of the spares changed ( Job Card for service).Keeping track on the warranty periods and AMC Service engineers schedules are to be planned and make them to adhere the schedule.Following the schedule of AMC & reminders for RenewalIdentifying the unsolved issues, discussing with the team for solution, if not required need to contact the supplier / Factory for further assistance. Based on the complaint register and the nature of the complaint service call will allocated to the service Engineers and the same to be informed to the customer .In case the timelines are not met need to inform and get the customers concurrence about the changeRegarding Installations, Inter acting with the dispatch team and sales support team need to be planned and executedMaintaining the Service records of the service done and installation executed.

Job descriptionEXCELLENT CAREER OPPORTUNITY @ TECH MAHINDRA!!!Greetings from Tech Mahindra Ltd.A great chance to start up your career in a leading BPO,It's a work from an office job.Exp: 6 Months - 2 YearsProcess: Semi Voice process - Backend (Email & Voice)Designation: CSA - Semi voiceLocation:- AmbatturJob Roles & Responsibilities:1) Answering premium customer queries via call channel.2) Establish a relationship and trust with customers by ensuring qualitative service.3) Passion to work in a fast-paced, highly collaborative, and dynamic work environment.Requirement:The candidate should possess good English communication skillsQualification: Any DegreeAge Criteria: 21 to 30Rotational ShiftsSalary Details: 1,80,000/- to 2,05,000/-

We have vacant of 10 Customer Care Agent Jobs in Villivakkam, Chennai, Tamil Nadu,Customer Care Consultant, for Freshers Educational Qualification : Higher Secondary Skill Customer Care Consultant etc.

Hiring for 10 Customer Care Agent Jobs in Villivakkam, Chennai, Tamil Nadu,customer support, for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in customer support etc.

Job Openings for 10 Customer Care Agent Jobs for Freshers in villivakam, Voice Trainer, having Educational qualification of : Higher Secondary with Good knowledge in Voice Trainer etc.

Hiring for 10 Customer Care Agent Jobs in Villivakkam, Chennai, Tamil Nadu,Customer Care Consultant, for Freshers, Required Educational Qualification is : Higher Secondary with Good knowledge in Customer Care Consultant etc.

Job descriptionJob Title: Sales and Customer Support ExecutiveLocation: ChennaiReports To: Sales Manager / Head of Customer SuccessDepartment: Sales and Customer SuccessSalary Starting : 18,000* per monthAvishya is an Omnichannel high end Indian Ethnic Apparel Retail Company. We sell finely curated Heritage Handloom Sarees and Dress Material from weavers & artisans from Across India.Job description:Designation: Sales & Customer Support ExecutiveRoles and Responsibilities:Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.Understand customer needs and communicate how the product adds value to meet those needs.Upsell or cross-sell additional products or services to maximize sales revenue.Provide personalized recommendations and suggestions based on customer preferences.Follow up with customers to ensure their satisfaction and encourage repeat purchases.Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.Order checking and Quality Checks prior to shipping products to customers.Follow up with Logistics for tracking shipments, and order fulfilment.Make video product demos of sarees and clothes to customers who need more information.Key SkillsEnglish communication skills - Oral, Telephonic and WrittenPleasant and sweet temperamentSystematic follow ups with customersMin 2 Years of experienced candidates can apply.Send to resume to hr@avishya.comContact: 9043018851 OR WhatsApp

OB DESCRIPTION:We are looking for an experienced Customer Service Representative to provide excellent customerservice and to promote this idea throughout the organization. The goal is to keep the departmentrunning in an efficient and profitable manner, to increase customer satisfaction, loyalty and retentionand to meet their expectations.ROLES AND RESPONSIBILITIES: Handle customer complaints provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take an extra mile to engage customers. Strong phone contact handling skills and active listening. Ability to multitask, prioritizes, and manages time effectively. Customer orientation and ability to adapt/respond to different types of characters. Proven customer support experience is an added advantage.

Responsibilities:Generate leads and identify potential customers through cold calling and other sales techniquesBuild and maintain strong relationships with customers to ensure repeat businessMeet and exceed sales targets on a monthly basisProvide excellent customer service and support to customersKeep up-to-date with industry trends and product knowledgeCollaborate with other members of the sales team to achieve overall sales goalsRequirements:Proven experience as a telesales executive or similar sales roleExcellent communication and interpersonal skillsAbility to work independently and as part of a teamStrong negotiation and closing skillsAbility to multitask and prioritize tasks effectivelyProficient in Microsoft Office and CRM software

Respond to customer inquiries by email, chat, or phoneResolve customer complaintsProcess ordersProvide information about products and servicesTroubleshoot issuesGenerate and implement solutionsFollow up to ensure resolutionKeep records of customer interactions

we are hiring customer support executive who is fluency in Tamil

We are seeking Customer Support Representatives to join our call center team. The ideal candidate will be responsible for handling customer qualifications, providing solutions, and ensuring a high level of customer satisfaction. The role involves working in a dynamic and fast-paced environment while adhering to company policies and maintaining service quality standards.Key Responsibilities:Process Adherence: Follow standard operating procedures and ensure compliance with quality and service guidelines.Problem Solving: Communicate with customer to qualify as per clients requirement and transfer call to the second level associate.Documentation: Maintain detailed logs of interactions and document any actions taken.Key Responsibility Areas: Meet or exceed daily, weekly, and monthly targets, including call handling time, resolution rates, and customer satisfaction scores.Required Skills:Communication: Excellent verbal and written communication skills in English.Customer Focus: Strong customer service orientation with the ability to manage diverse customer concerns.Problem-Solving: Ability to understand customer requirement effectively and efficiently.Technical Proficiency: Basic understanding of computer systems, CRM software, and telephone systems.Time Management: Ability to prioritize tasks and manage time effectively in a high-volume environment.Job Types: Full-time, Permanent, FresherPay: 15,000.00 - 20,000.00 per month Take Home + Incentives based on your performance!