Support Assistant Fresher Jobs in Dum Dum

We are looking for energetic Ground Staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets.Designation: Passenger Service AssociateSalary: 15,000/- to 23,000/-Allowance: PF, Pick & Drop, Food on DutyLocation: KolkataJob Type: Full-timeResponsibilities: Handling the passenger / issuing boarding pass/ check on security gates and ramp/ handling baggage Greeting and welcoming passengers, and responding to questions Checking in baggage Making reservations Selling airline tickets Stocking aircraft with refreshments Cleaning aircraft after flights Assisting disabled passengers and those with small children Providing information to passengersDesired Candidate Profile 12th pass can apply Freshers are most welcome Age - females: - 18-28 years and males: - 18-33 years Candidate should have good communication and pleasing personality Well-groomed.

Customer Service Associate Responsibilities:1.Attending training sessions to grow knowledge of products and to develop customer service skills.2.Resolving phone, walk-in, mail, fax, and email customer inquiries.3.Processing and logging incoming calls into the CRM system.4.Identifying customer needs.5.Forwarding and escalating inquiries to relevant individuals and departments.6.Contacting customers to give them accurate feedback on the progress of their inquiries.7.Providing outstanding customer service.8.Updating customer information as required.9.Maintaining confidentiality of information.10.Performing other duties as the need arises