Customer Associate Job Vacancies in Dum Dum

We are Hiring in Kolkata Airport for the post of Security Personnel/Passenger Service Under Ground StaffIndustry : AviationLocation-Kolkata(CCU)Hiring Process : InterviewDuties :Secures premises, monitoring surveillance equipmentChecking Passengers BegsPerform various customer service functions at the airport (check- in / boarding gate and ramp)Ensure safe / efficient operation of all activities at the Airport.Ensure all ground handling activities are conducted as per

Customer Service Associate Responsibilities:1.Attending training sessions to grow knowledge of products and to develop customer service skills.2.Resolving phone, walk-in, mail, fax, and email customer inquiries.3.Processing and logging incoming calls into the CRM system.4.Identifying customer needs.5.Forwarding and escalating inquiries to relevant individuals and departments.6.Contacting customers to give them accurate feedback on the progress of their inquiries.7.Providing outstanding customer service.8.Updating customer information as required.9.Maintaining confidentiality of information.10.Performing other duties as the need arises

We are looking for energetic Ground Staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets.Designation: Passenger Service AssociateSalary: 15,000/- to 23,000/-Allowance: PF, Pick & Drop, Food on DutyLocation: KolkataJob Type: Full-timeResponsibilities: Handling the passenger / issuing boarding pass/ check on security gates and ramp/ handling baggage Greeting and welcoming passengers, and responding to questions Checking in baggage Making reservations Selling airline tickets Stocking aircraft with refreshments Cleaning aircraft after flights Assisting disabled passengers and those with small children Providing information to passengersDesired Candidate Profile 12th pass can apply Freshers are most welcome Age - females: - 18-28 years and males: - 18-33 years Candidate should have good communication and pleasing personality Well-groomed.

Interviews for Airport Ground Handling Associate for a Leading Airlines in Airport in KolkataProfile: Ground Handling Associates (GHA)Salary: 15,000/- to 24,000/-Allowance: PF, Insurance coverage, Pick & dropLocation: Kolkata/DelhiAge: 18 to 33 years for male and 18 to 28 years for FemaleJob Type: Full-timeEducation: Minimum 10th pass and aboveJob Responsibilities: A candidate is required to attend the passengers at different Airport counters during arrivals and departures of the flight. Passenger and Baggage Handling - The job involves extensive communication with passengers at the airport for booking, reservations, ticketing, complaint handling and passenger facilitation. To perform all security related functions as given for airline operations by the Bureau of Civil Aviation Security. Screening, frisking and overall safety & security of the passengers & their baggage. Helping and assisting the passengers. The candidates should be willing to work in rotational shifts/ 24 x 7 OperationsCriteria: Good verbal communication skills in both Hindi and English. Confidence and ability to handle passengers and provide only the best customer service. Pursuing Graduation / Graduate, Freshers can apply

Customer Service Associate Job Responsibilities:Records customer inquiries by documenting inquiry and response in customers' accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Updates job knowledge by participating in educational opportunities.

Handle Inbound calls and mailsBlended processsolve customer queries

Provide troubleshooting and technical assistance to customers.Assess the customer's needs and translation into solutions.Coordinate with customers to resolve any billing inquiries.Act as the first point of contact for customers seeking help with products or technical issues.

The Customer Service Associate (CSA) is responsible for providing superior customer service by focusing on the individual needs of each customer and recommending the appropriate service while directing the customer as to where to go next, according to the outlined procedures that follow...

Job Description: Customer Care Executive (Voice & Sales Process)We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.Qualifications:- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Strong verbal and written communication skills in English and one regional language.- Ability to empathize with customers and resolve their queries efficiently.- Prior experience in customer service or sales will be advantageous.Responsibilities:- Manage and resolve customer complaints.- Achieve sales targets and goals set by the company.- Maintain customer satisfaction through excellent service.Salary and Benefits:- Salary range: INR 15,000 to 18,000 per month.- Incentives based on performance.- Comprehensive training and growth opportunities.