Customer Service Associate (CSA)

Customer Service Associate Responsibilities:

nding training sessions to grow knowledge of products and to develop customer service skills.

lving phone, walk-in, mail, fax, and email customer inquiries.

essing and logging incoming calls into the CRM system.

tifying customer needs.

arding and escalating inquiries to relevant individuals and departments.

acting customers to give them accurate feedback on the progress of their inquiries.

iding outstanding customer service.

ting customer information as required.

taining confidentiality of information.

orming other duties as the need arises

• Experience

  0 - 1 Years

• No. of Openings

  12

• Education

  12th Pass

• Role

  Customer Service Associate

• Industry Type

  Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office