Array ( [0] => sales-business-development [1] => thiruvananthapuram ) Sales Business Development Jobs in Thiruvananthapuram,Sales Business Development Job Vacancies in Thiruvananthapuram Kerala
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Sales Business Development Job Vacancies in Thiruvananthapuram

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Looking For Business Development Associate

Handy Squad Pvt. Ltd

  • 0 - 2 yrs
  • Thiruvananthapuram
Negotiation Skills Sales Relationship
Male & Female CandidatesRequirements:* Any Degree* Sales experience preferred* Good communication skills* Male: Two-wheeler + Driving License mandatory Salary: 13,000* Petrol allowance for male candidates Job Role: client visits, follow-ups Apply: Send resume to hr@handysquad.in Contact: 9037945602/ 9995666178
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Hiring Fresher - Business Development Associate - Thiruvananthapuram

Bizpole

Marketing Marketing Communication Strategic Communication Problem Solving Customer Care Inside Sales Negotiation Skills Convincing Power B2B Sales Analytical Ability Sales Business Development Confidence Sales Relationship
Bizpole is a Start-up, Businesses Accelerator and Corpo-Legal Service Provider engaged inhelping the start-up and businesses dreams and strategizes the concepts into a successfulventure without any failures. Bizpole is a technology-driven platform which aims to be aone stop solution that covers the Legal needs of the General public, Startups andestablished Businesses. We offer seamless services to manage all kinds of complianceprocesses with respect to the Government bodies and enable people to start new ventures.Our Team's decades of in-depth knowledge in Business Accounting, Management &Consulting is the Core, which helps in Validating, Consulting and Regularizing theventures, be it a Proprietorship, Partnership, LLP, Private Limited Company. We even getto such a scale in assisting the Businesses by streamlining the accounting headachesproviding strategic accounting support for the venture even acting as the proxyaccountant. Having a perfect blend of Technology and Human touch, Biz pole teamalways delivers high quality Business Solutions & Services, across India.The role of a Business Development Associate is to assist the organization sales andgrowth efforts by contributing to new customer acquisition. He/she should be able toprovide ideas to attract new clients and keep the senior management updated aboutmarketplace and competitor activity.The primary role and responsibilities of a Business Development Associate include: Build contacts with potential clients to create new business opportunities. Acquire new clients by selling our products. Keep prospective client database updated. Track and analyse sales data to identify trends and opportunities for growth. Make cold calls for new business leads. Arrange meetings for senior management with prospective clients. Learn about the product and services of the company. Achieve the quarterly, monthly, and annual sales targets. Maintaining strong relationships
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Business Development Manager

Skywings Advisors Private Limited

Lead Generation Retail Sales Sales Business Development B2B Sales Field Sales
Job Description: Agency Vertical This role primarily focuses on building and managing a network of insurance agents to achieve sales targets, drive business growth, and deliver excellent customer service. As part of our team, you will have the opportunity to work with a leading player in the life insurance sector and help individuals secure their financial futures.Key Responsibilities: Recruitment & Team Building: Identify, recruit, and develop a team of qualified insurance agents. Training & Development: Provide ongoing training and mentorship to agents to enhance their skills, product knowledge, and performance. Sales & Target Achievement: Drive sales efforts through team performance, setting and achieving monthly/quarterly sales goals. Relationship Management: Foster strong relationships with clients and agents, ensuring long-term retention and repeat business. Market Expansion: Promote and introduce insurance products to new clients and potential customers. Performance Monitoring: Regularly assess agents' sales performance and provide guidance to meet targets and improve efficiency.Skills & Qualifications: Experience: Minimum 1-2 years of experience in sales, preferably in the insurance/financial services sector. Leadership: Strong leadership and team-building skills, with a focus on motivating and guiding agents. Communication: Excellent communication and interpersonal skills to build relationships with agents and clients. Sales Oriented: A goal-driven individual with a passion for achieving sales targets. Education: Graduate or Post-Graduate degree (preferably in business or a related field).Compensation: CTC up to 4.50 LPA (Fixed + Incentives based on performance). Performance-linked bonuses and attractive incentives for exceeding targets.
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Sales Executive - Kazhakoottam Thiruvananthapuram

Visionsync

  • Fresher
  • 1.0 Lac/Yr
  • Kazhakoottam Thiruvananthapuram
Cold Calling Lead Generation Inside Sales Sales Communication Skills Sales Business Development Sales Ability Sales Consulting
Please find the below JD for inside sales (Fresh graduates):Key Responsibilities:Conduct cold calls and emails to generate leads and qualify prospects.Research and identify potential customers using various online platform and tools.Maintain accurate and up to date records of all interactions and activities in the CRM system. Follow up on leads and inquiries promptly and professionally. Stay informed about industry trends, market developments and competitor activities. Qualifications:Looking for a fresher who is interested in starting a career in sales. Excellent communication skills, both verbal and written & proficiency in Microsoft office.Strong interpersonal skills and the ability to build rapport with customers.Self-motivated with a positive attitude and a willingness to learn. Flexibility to work as per Middle East time zone.If Proven over time, will have opportunity to shift to Dubai , United Arab Emirates
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Jobs by Related Category

Hiring For Business Development Manager

Muthoot Risk Insurance & Broking Services Private Limited

Direct Sales General Insurance Sales Interpersonal Skills Marketing Communication B2B Sales
Sales of Retail Health Insurance Self Lead generation through various Activities Meeting Revenue Targets Month on Month
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Hiring For Sales Associate

Tekloom

Corporate Sales Lead Generation Negotiation Skills Field Sales b2b Marketing B2B Sales Selling Skills Direct Sales Sales Business Development
Job Title: Sales Officer Region: Bangalore, Kerala, Chennai, HyderabadVacancy: 16Job SummaryWe are seeking a highly motivated and results-driven Sales officers to join our dynamic sales team across multiple regions. The ideal candidate will be responsible to promote BUKTOR, a meta-monitored and approved doctor booking app.Key Responsibilities Identify and target new business opportunities by actively promoting and selling Buktor to healthcare providers and clinics. Conduct meetings, presentations and demos to showcase product features, and build rapport for ongoing support. Monitor industry trends, competitor activity, and customer feedback to stay ahead of the market. Achieve and exceed monthly, quarterly, and annual sales metrics for incentives and bonuses. Qualifications Any graduate with excellent communication skills. Freshers or experience of 1-2 years in healthcare tech sales or a similar sales role.Compensation and Benefits Salary of INR 25,000 35,000 per month (based on experience performance and skills). Transportation reimbursement, incentives and bonus. You are eligible to participate in the Employee Provident Fund (EPF) as per government regulations. Opportunities for career advancement within the company.How to ApplyWe encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis and only shortlisted candidates will be contacted for an interview. Interested candidates are encouraged to submit a resume to hr@tekloom.com or whatsapp to 9176178466
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Business Development Manager

Impact Careers Pvt Ltd

  • 0 - 1 yrs
  • Thiruvananthapuram
Marketing Communication Field Sales Client Acquisition Revenue Generation
Business Development Managers are responsible for improving a company's market position and maximizing it financial growth. These experts need to define strategic goals, liaise with business partners and stakeholders, identity new business opportunities, and keep up to date with market trends.Key Responsibilities:1. Contact potential clients via telephone to introduce Intia PRIDE and its services.2. Engage in meaningful conversations to understand client requirements and pain points.3. Explain the features and benefits.4. Build and maintain a database of leads and ensure timely follow-up on all inquiries.5. Subscription Renewal 6. Meet weekly and monthly targets for lead generation and conversion from provided client data.Qualifications:HSE/graduation/aboveExcellent communication and interpersonal skills.Ability to engage customers in a friendly and persuasive manner.
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Business Development Executive

Falcon Infotech

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Thiruvananthapuram +1 Kochi
CRM Executive Sales Executive Cold Calling Microsoft Excel Sales Promotion Executive Negotiation Skills Presentation Skills Communication Skills
Qualify leads from marketing campaigns as sales opportunities. Contact potential clients through cold calls and emails. Present our company to potential clients. Identify client needs and suggest appropriate products/services. Customize product solutions to increase customer satisfaction. Build long-term trusting relationships with clients. Proactively seek new business opportunities in the market. Set up meetings or calls with prospective clients. Report to the Business Development Manager on daily sales results. Stay up-to-date with new products/services and new pricing/payment plans.
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Jobs by Popular Location

Business Development Manager

SAHYADRI BIO LABS PVT LTD

Retail Sales Channel Sales Sales Business Development
We have vacant of 1 BUSINESS DEVELOPMENT MANAGER Job in Trivandrum/Thiruvananthapuram,Kollam, Experience Required : 6 Years Educational Qualification : Secondary School, Other Bachelor Degree Skill Retail Sales,Channel Sales,Sales Business Development etc.
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Business Development Associate

TUTORNET EDUCATIONS PRIVATE LIMITED

Marketing Sales Business Development Sales Relationship Retail Sales Marketing Work From Home
ROLESWe're seeking a qualified Business development associate to sell educational subscription packages that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly. Job Location: Work from homeSelection process: HR Round followed by group discussion and sales manager round.Qualification: Any Graduate/Post GraduateSalary offered: As per industry standardsWorking days: 6 days Sunday is offShifts:10:00am -7:00pmMandatory language: Hindi and English Laptop/wi-fi: candidates are to use their own laptopsAdditional Compensation: If applicable, this will be decided on the basis of yourdesignation.
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Business Development Manager

Aghora Global Sourcing

Sales Business Development
Lead Generation, Client InteractionSales Pitch
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Opening For Senior Business Development Manager

ConnectIN Jobs Global

BFSI Agency Development Manager Agency Development Agency Channel Manager Agency Sales Field Sales Field Sales Executive Field Sales Manager Agency Channel Agency Manager Life Insurance Bancassurance Banca Sales Bancassurance Manager Walk in
Purpose of the Job: To plan and achieve business targets in the area of productivity, new premium, persistency, agent activation etc. Take responsibility for scanning the market for emerging opportunities. To devise and implement sales strategy to promote the productivity of the field force. To promote customer-centric culture among both staff and field force.Job Profile Key Responsibilities: Responsible for quality team development and playing an important role in expanding the market Building Distribution Network: Build a robust and profitable distribution network of Advisors & FLS. Productivity & Activation: To manage productivity and activation of the Advisors within the team. To promote productivity of the field force. Establish good working habits for the force, undertake productivity improvement drives, organize specialized training programs. Recruitment of Advisors to ensure growth and productivity. Responsible for increasing share of business by offering entire range of products by achieving Monthly, Quarterly and Annual target. Managing product mix, persistency, Lead Conversion% etc Managing accurate maintenance & updating database. Achieving goal sheet & contest achievement on weekly basis. Candidate should have a minimum of 1 year of experience in any Field / Banking / Insurance/ Education or Any other sales.
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Business Development Executive (full Time)

Wisdom Springs Training Solutions

  • 1 - 3 yrs
  • 2.3 Lac/Yr
  • Thiruvananthapuram
Inside Sales Corporate Business Development
Required Business Development ExecutiveCarry out cold calling to retail/Corporate candidates and entities.. Filtering prospects and convincing candidates/corporate. Closing the sales.
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Hiring For Business Development Manager

Avodha Edutech

Direct Sales Sales Business Development
*Employment Type:* Full-Time*About Us:*Avodha is a dynamic and forward-thinking organization dedicated to providing Job opportunities for Freshers and Working Professionals. We pride ourselves on fostering an inclusive and collaborative work environment that encourages growth and innovation. As we continue to expand, we are seeking motivated and passionate Freshers to join our team as Team Managers.*Key Responsibilities:*1. *Team Leadership:*- Provide guidance and mentorship to team members, ensuring their professional development and growth.- Set clear goals and expectations for team members and monitor their progress towards achieving them.- Foster a positive and inclusive team culture that encourages collaboration and creativity.2. *Performance Management:*- Conduct regular performance evaluations, offering constructive feedback and recognition for accomplishments.- Implement strategies to improve team performance and productivity.3. *Communication:*- Facilitate clear and open communication within the team and with other departments.- Act as a liaison between team members and upper management, relaying important updates and information.4. *Problem-Solving:*- Address challenges and conflicts within the team, providing effective solutions and promoting a positive working environment.- Identify and proactively mitigate potential roadblocks to project success.*Qualifications:*- Strong motivation and eagerness to take on leadership responsibilities.- Excellent communication and interpersonal skills.- Ability to adapt to a fast-paced and dynamic work environment.- Strong organizational and time-management skills.- Demonstrated ability to work collaboratively in a team-oriented setting.*Benefits:*- Competitive salary and performance-based incentives.- Comprehensive training and development programs.- Opportunities for career advancement and growth within the organization
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Business Development Executive

OrisysIndia Consultancy Services Pvt Ltd

  • 1 - 2 yrs
  • Thiruvananthapuram
Direct Marketing Communication Skills Lead Generation Product Promotion Inside Sales Online Bidding Business Development
ROLES AND RESPONSIBILITIESBuilding business relationships with current and potential clients.Collaborating with sales and leadership to secure, retain, and grow accounts.Developing customized targeted sales strategies.Creating informative presentations; Presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferencesCoordinating business generation activitiesResponding to client requests for proposals (RFPs)Answering potential client questions and follow-up call questionsCreating and maintaining a list/database of prospect clientsMaintaining short- and long-term business development plansUnderstanding client needs and offering solutions and support.Qualifying leads from digital campaigns, conferences, references, tradeshows, etc.Meeting or exceeding annual sales goals.Collaborating with management on sales goals, planning, and forecastingExcellent communicator with a self-driven attitude.Identifying, qualifying, and securing business opportunities.
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Business Development Manager

Hyve Sports

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Menamkulam Thiruvananthapuram
Lead Generation Market Analyst Inbound Sales Outbound Calling Business Development
About Hyve: We are a company started by a group of IIM and NIFT graduates with a vision of building an apparel brand that India can be proud of. We are India's first online customization portal for active wear. Over the last 2 years, we have been able to serve more than 5000 clients across India. Hyve is dedicated to providing beautifully-printed Custom T-shirts, Corporate Wear, Hoodies, and Sports Apparel created with responsible and Eco-friendly production practices. We offer fashionably designed, contemporary basics for men, women, and kids that are produced in India.Job Responsibilities:Manage high volume of phone calls and provide response to all maintaining high quality of services and performance standards.Facilitate sales of all services according to company and client requirement.Administer all customer complaints and ensure timely resolution within required guidelines.Supervise all unresolved compliant for sales.QualificationAny DegreeGood Communication2 to 3 years of experience in SalesJob Type: Full-timeJob Type: Full-timeSalary: 15,000.00 - 18,000.00 per monthBenefits:Provident FundSchedule:Morning shiftSupplemental pay types:Performance bonusAbility to commute/relocate:Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Required)Experience:Total work: 1 year (Preferred)
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Business Development Executive / Tele Sales Executive

Voxbay Solutions Pvt. Ltd.

IT Industry Telecommunication Sales and Marketing Business Development
#* 2+ Years Experience in Sales and Marketing#* Good Track Record in Sales and Customer Service#* New Client Acquisition#* Good Decision Maker#* Client Relationship#* Market And Competitors Analysis#* Good Communication and Interpersonal Skills#* Excellent Problem-Solving Skills#* Continually Meeting or Exceeding Sales Targets#* Identifying Opportunities and Strategies to Increase Sales#* Leads Generation#* Virtual Demonstration with Clients#* CRM Data Management#* Cold Calling Experience#* Multilingual Skills#* Situation Handling and Negotiation Skills#* Hybrid Work
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Sales & Business Development Manager

SPINHOMES PVT LTD

  • 2 - 5 yrs
  • 2.3 Lac/Yr
  • Thiruvananthapuram
Executive Marketing Marketing Agent
Looking for an energetic sales and marketing head.
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Sales Manager

Andromeda Sales & Distributions pvt limited

Retail Sales Corporate Sales Channel Sales Sales Management Business Development Management Work From Home
To generate Personal Loan , Business loan, Home loan, LAP, Education loan business & to achieve on monthly basis benchmark targets and meet SM productivity Grade/Band.Design and implement effective marketing strategies to sell new insurance contracts or adjust existing onesContact potential clients and create rapport by networking, cold calling, using referrals etcHiring Locations : Erode, Trichy, Madurai, Coimbatore,Chennai,Kochi,Palakkad,TrivandrumInterested candidates can contact Mr.Rajkumar/ Ms.Ajantha
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Sales Executive

MPIRE MOTORS

Direct Marketing Retail Sales Business Development Sales Consulting Field Sales Showroom Sales Sales Executive
Confident individual with good communication skills and good attitude who have a genuine passion towards sales to achieve objectives who can work in the showroom and do marketing activities preferably with experience freshers can also apply
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Sales & Business Development Manager (Banca/Agency/Direct )

ConnectIN Jobs Global

Agency Manager Agency Channel Manager Agency Development Agency Development Manager Agency Channel Agency Sales Manager Agency Sales Life Insurance Life Insurance Sales Banking Sales Field Sales Field Sales Executive Field Sales Manager Direct Channel Walk in
Responsible for preparing and maintaining insurance policy records. Also handled the tasks of checking premium records on a regular basis Assisted Insurance sales team in achieving monthly sales target. Provided support to insurance sales financial department and handled additional duties and responsibilities as requiredRESPONSIBILITIES & DUTIES Develop various sources of agent hiring & build a team of agent & agent pipe line Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Development of agent prospecting habits, calling habits and work habits Work with agent on planning and reviewing of activities and goals Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Improve agent productivity & retention Maintain the quality vectors of business including persistency and surrenderTarget Achievement Drive sales and achieve targets through the bank branches Sales Support Support the Customer Relationship Officer in the branch for his/ her sales effort, in terms of generating benefit illustrations, accompanying on client calls Relationship Management Bank is the key customer of the Business Development Manager, and he/she must engage an open and trusting relationship with the Branch Managers/officers/staff Engage the employees of the bank branches in regular discussions to transfer knowledge about insurance. Ensure that all service Lead Generation Spearhead all lead generation initiative from the bank whether through walk-in, data mining, referrals, etc.- Develop various sources of agent hiring & build a team of agent & agent pipe line- Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring- Development of agent prospecting habits, calling habits and work habits- Work with agent on planning and reviewing of activities and goals
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Business Development Manager

ConnectIN Jobs Global

Retail Sales Direct Sales Insurance Sales Business Development Operations Business Development Walk in
Responsible for preparing and maintaining insurance policy records. Also handled the tasks of checking premium records on a regular basis Assisted Insurance sales team in achieving monthly sales target. Provided support to insurance sales financial department and handled additional duties and responsibilities as requiredRESPONSIBILITIES & DUTIES Develop various sources of agent hiring & build a team of agent & agent pipe line Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Development of agent prospecting habits, calling habits and work habits Work with agent on planning and reviewing of activities and goals Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Improve agent productivity & retention Maintain the quality vectors of business including persistency and surrender
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Business Development Manager (Agency /Banca) Life Insurance Sales

ConnectIN Jobs Global

BFSI Life Insurance Sales Life Insurance Life Insurance Advisor Life Insurance Agent Sales Field Sales Field Sales Executive Field Sales Manager Agency Development Manager Banca Sales Bancassurance Manager Agency Sales Direct Sales Executive Education Walk in
Life insurance sales through assigned Bank Branches.Coordinating between Bank and company from Lead generation to policy conversion.Follow up with Operations of Banks.To build mutually beneficial relationships with Bank and help in acquisition of clients.Customer Requirement Gathering and Analysis for better product pitching.Handling Objections and grievances and providing them with timely solutions.Guiding / mentoring new team members with required deliverable and company values.Required Skills:Excellent communication skills.Should be sales driven.High level of energy.
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Business Development Manager

Skywings Advisors Private Limited

Lead Generation B2B Sales Retail Sales Sales Business Development Field Sales
Job Description: Agency Vertical This role primarily focuses on building and managing a network of insurance agents to achieve sales targets, drive business growth, and deliver excellent customer service. As part of our team, you will have the opportunity to work with a leading player in the life insurance sector and help individuals secure their financial futures.Key Responsibilities: Recruitment & Team Building: Identify, recruit, and develop a team of qualified insurance agents. Training & Development: Provide ongoing training and mentorship to agents to enhance their skills, product knowledge, and performance. Sales & Target Achievement: Drive sales efforts through team performance, setting and achieving monthly/quarterly sales goals. Relationship Management: Foster strong relationships with clients and agents, ensuring long-term retention and repeat business. Market Expansion: Promote and introduce insurance products to new clients and potential customers. Performance Monitoring: Regularly assess agents' sales performance and provide guidance to meet targets and improve efficiency.Skills & Qualifications: Experience: Minimum 1-2 years of experience in sales, preferably in the insurance/financial services sector. Leadership: Strong leadership and team-building skills, with a focus on motivating and guiding agents. Communication: Excellent communication and interpersonal skills to build relationships with agents and clients. Sales Oriented: A goal-driven individual with a passion for achieving sales targets. Education: Graduate or Post-Graduate degree (preferably in business or a related field).Compensation: CTC up to 4.50 LPA (Fixed + Incentives based on performance). Performance-linked bonuses and attractive incentives for exceeding targets.
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Looking For Client Acquisition Manager

Skywings Advisors Private Limited

  • 1 - 6 yrs
  • 3.0 Lac/Yr
  • Thiruvananthapuram
Bancassurance Banca Sales Life Insurance Team Coordinator Business Development Manager
Key Responsibilities:Identify and acquire new clients through cold calls, networking, and referralsDevelop and maintain a pipeline of prospective clientsPitch products/services and deliver tailored presentationsUnderstand client requirements and recommend appropriate solutionsNegotiate and close deals to meet sales and revenue targetsCoordinate with internal teams for onboarding and post-sale supportMaintain client data and activity reports in CRM systemsTrack market trends and competitor activitiesEnsure a smooth handover to account management or service teamsRepresent the company at client meetings and business events
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Business Development

Skywings Advisors Private Limited

  • 1 - 6 yrs
  • 2.3 Lac/Yr
  • Menamkulam Thiruvananthapuram
Sales Life Insurance
Key Responsibilities Support the sales team with back-end operations and coordination.Prepare and maintain sales reports, MIS, and performance trackers.Coordinate with bank branches and internal teams for policy processing.Ensure timely submission of proposals and documentation.Assist in onboarding of new sales staff and providing sales kits.Handle communication related to sales queries and escalations.Maintain databases of leads, clients, and policy status.
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Online Interview For Business Development Associate Jobs (Freshers)

Bizpole

Marketing Marketing Communication Strategic Communication Problem Solving Customer Care Inside Sales Negotiation Skills Convincing Power B2B Sales Analytical Ability Sales Business Development Confidence Sales Relationship
Bizpole is a Start-up, Businesses Accelerator and Corpo-Legal Service Provider engaged inhelping the start-up and businesses dreams and strategizes the concepts into a successfulventure without any failures. Bizpole is a technology-driven platform which aims to be aone stop solution that covers the Legal needs of the General public, Startups andestablished Businesses. We offer seamless services to manage all kinds of complianceprocesses with respect to the Government bodies and enable people to start new ventures.Our Team's decades of in-depth knowledge in Business Accounting, Management &Consulting is the Core, which helps in Validating, Consulting and Regularizing theventures, be it a Proprietorship, Partnership, LLP, Private Limited Company. We even getto such a scale in assisting the Businesses by streamlining the accounting headachesproviding strategic accounting support for the venture even acting as the proxyaccountant. Having a perfect blend of Technology and Human touch, Biz pole teamalways delivers high quality Business Solutions & Services, across India.The role of a Business Development Associate is to assist the organization sales andgrowth efforts by contributing to new customer acquisition. He/she should be able toprovide ideas to attract new clients and keep the senior management updated aboutmarketplace and competitor activity.The primary role and responsibilities of a Business Development Associate include: Build contacts with potential clients to create new business opportunities. Acquire new clients by selling our products. Keep prospective client database updated. Track and analyse sales data to identify trends and opportunities for growth. Make cold calls for new business leads. Arrange meetings for senior management with prospective clients. Learn about the product and services of the company. Achieve the quarterly, monthly, and annual sales targets. Maintaining strong relationships
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