Array ( [0] => operation-manager [1] => guwahati ) Operations Manager 12th Pass Fresher Jobs in Guwahati
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Operations Manager 12th Pass Fresher Jobs in Guwahati

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Airport Executive - Full Time - Freshers

Bhartiya Airways

  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Guwahati
Cargo Handling Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Personality Development Basic Computer Skills Airport Ticketing Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Cabin Crew Activities Air Hostess Activities Air Charter Operation Air Ticketing Aircraft Maintenance Airport Operation Interpersonal Skills Ground Management Air Traffic Control Passenger Handling
We are seeking dedicated Airport Staff to join our team in Guwahati. This entry-level position is ideal for individuals with a passion for customer service and the aviation industry. The role requires a commitment to maintaining a positive experience for all airport visitors.Key Responsibilities:1. **Customer Service**: Provide friendly and helpful assistance to passengers, answering questions and addressing concerns to ensure a smooth airport experience.2. **Check-in Support**: Assist passengers with the check-in process, including handling luggage, issuing boarding passes, and providing information about flight schedules.3. **Safety Compliance**: Adhere to all safety regulations and protocols to ensure the security of passengers and staff.4. **Problem Solving**: Address any issues that arise, such as flight delays or lost luggage, by coordinating with relevant departments to resolve situations promptly.5. **Maintaining Cleanliness**: Help keep the airport environment clean and organized, ensuring all areas are welcoming for travelers.Required Skills and Expectations:Candidates should have completed at least the 12th grade and possess strong communication skills. A cheerful and positive attitude is essential, as is the ability to work effectively under pressure. Basic computer skills are advantageous. We are looking for team players who can collaborate well with others and show a strong commitment to excellent customer service, even in challenging situations. Flexibility in working hours is important, as shifts may vary. Enthusiasm for engaging with diverse groups of people is a must.
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Data Entry Operator Fresher

Ram Enterprise

  • Fresher
  • 7.0 Lac/Yr
  • Bishnupur Guwahati
Work From Home Job Hindi Typing Non Voice Process Back Office Processing Basic Computers English Typing MS Office Package Data Management Computer Operations Copy Paste Jobs Offline Data Entry Copy Editing Online Data Entry Data Entry MS Office Communication Skills Typing Skills
We are seeking a dedicated Data Entry Executive for a full-time work-from-home position based in Bishnupur, Guwahati. This role is perfect for freshers with a minimum educational qualification of 10th pass who are eager to start their career in data management.
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Hiring Freshers || Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Ground Staff Ground Staff Executive Ground Operations Staff Air Ticketing Executive Customer Relationship Executive Customer Relationship Officer Airport Passenger Service Associate Passport Checking Officer Ticket Checking Staff Ticket Support Executive Cabin Crew Air Cargo Air Hostess Ground Hostess Flight Attendant
We are looking for dedicated Ground Staff to join our team in Guwahati. In this full-time role, you will play an essential part in ensuring a smooth experience for our customers at the airport.**Key Responsibilities:**- **Customer Assistance:** Greet passengers and help them with check-in procedures, luggage handling, and boarding processes to enhance their travel experience.- **Luggage Management:** Ensure proper tagging, loading, and unloading of luggage, ensuring all bags are handled safely and efficiently.- **Safety Compliance:** Follow all safety regulations and procedures to maintain a secure environment for both passengers and staff.- **Information Support:** Provide accurate information regarding flights, delays, and airport services to passengers, ensuring they receive timely updates.- **Team Collaboration:** Work closely with other staff members in various departments to ensure efficient operations and communication throughout the airport.**Required Skills and Expectations:**Candidates should possess a minimum educational qualification of 12th pass. Good communication skills in English and local languages are essential for interacting with passengers. A positive attitude and strong customer service skills are crucial, as you will be the face of our service. Teamwork is vital, as you will be collaborating with colleagues in a fast-paced environment. Flexibility in working hours is expected, including availability during weekends and holidays. Previous experience in a customer-facing role is an advantage but not mandatory. A keen eye for detail and the ability to handle pressure will help ensure successful performance in this dynamic role.
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Data Entry Operator Jobs For Freshers - Guwahati

Career Caraje

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Geetanagar Guwahati
Hindi Typing Data Processing Back Office Processing Data Management Basic Computers Online Data Entry Computer Operations MS Office Package Copy Paste Jobs Non Voice Process Typing Skills Mails Offline Data Entry Communication Skills Data Entry Copy Editing English Typing MS Office
We are seeking a diligent Data Entry Operator to join our team in Geetanagar, Guwahati. This part-time work-from-home position is ideal for individuals with little to no experience, making it a perfect opportunity to start your career in data management.Key Responsibilities:- Accurate Data Entry: Enter data into our systems with a high level of accuracy to ensure that all information is correct and up-to-date.- Verify Information: Check and confirm data for completeness and correctness, addressing any discrepancies you may find.- Maintain Records: Organize and maintain files and databases, ensuring that documents are easily accessible for future use.- Follow Guidelines: Adhere to established processes and protocols for data entry and management to maintain consistency and quality.Required Skills and Expectations:Candidates should have a basic understanding of computers and be comfortable using data entry software and spreadsheets. Attention to detail is crucial, as small errors can lead to significant issues. Strong organizational skills will help you manage your tasks efficiently, while good communication skills will ensure that any challenges can be addressed quickly. A willingness to learn and adapt in a fast-paced environment is essential for success in this role. Basic math skills and a commitment to maintaining confidentiality with sensitive information are also important attributes for a Data Entry Operator.
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Jobs by Related Category

Fresher hiring for Data Entry Operator

V Rock

  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Panjabari Guwahati
Data Management Data Processing Copy Editing Hindi Typing Back Office Processing English Typing Non Voice Process MS Office Package Basic Computers Online Data Entry Computer Operations Mails Copy Paste Jobs Offline Data Entry Typing Skills Data Entry MS Office Communication Skills
We are seeking a Data Entry Operator for a part-time position based in Panjabari, Guwahati. This role is perfect for individuals with a passion for accuracy and attention to detail. Ideal candidates may have minimal experience, making it suitable for those just starting their careers.Key Responsibilities:- **Data Entry**: Accurately input data into specified databases or systems. This requires a keen eye for detail to ensure all information is recorded correctly.- **Typing**: Efficiently type documents and reports as needed. Strong typing skills are essential to meet deadlines and maintain the quality of work.- **Data Verification**: Review and verify the accuracy of data entered. This involves checking for errors and making necessary corrections to ensure data integrity.- **Organization**: Maintain organized records of entered data. Keeping files tidy and accessible is crucial for effective data management and retrieval.Required Skills and Expectations:Candidates should have a basic understanding of computer operations and familiarity with word processing and spreadsheet software. Strong typing skills and a good command of the English language will be highly beneficial. Attention to detail and the ability to focus on repetitive tasks are essential traits for success in this role. As this is a work-from-home position, self-discipline and effective time management skills are vital to meet deadlines consistently. Applicants must be 10th pass, demonstrating foundational education.
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Airport Ground Staff - Full Time - Freshers

Fly Careers

  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Guwahati
Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Aviation Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our dynamic team as an Airline Ground Staff member in Guwahati. This full-time role is ideal for enthusiastic individuals ready to kickstart their career in the aviation industry. **Key Responsibilities:**- **Passenger Assistance:** Greet passengers at check-in counters. Help them with ticketing, baggage handling, and any inquiries they may have.- **Baggage Handling:** Ensure the proper loading and unloading of luggage. Follow safety protocols to prevent damage or loss of baggage.- **Check-in Coordination:** Oversee the smooth check-in process for passengers. Make sure all passengers are processed efficiently and on time.- **Customer Service:** Provide excellent customer service throughout the airport experience. Address any concerns or issues promptly to ensure a pleasant journey.- **Safety Procedures:** Adhere to all safety and security procedures at the airport. This includes following protocols to ensure the safety of passengers and staff.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication is essential to assist passengers and collaborate with team members effectively.- **Problem-Solving Skills:** Ability to think quickly and resolve issues that may arise, ensuring a smooth operation.- **Team Player:** Work collaboratively with colleagues in a busy environment. Cooperation is key to providing excellent service.- **Attention to Detail:** Pay close attention to procedures and passenger needs to ensure safety and satisfaction.- **Adaptability:** Be open to working flexible hours, including weekends and holidays, as per flight schedules.
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Hotel Executive || Freshers & Experienced

Go Star Aviation

  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • North Guwahati Guwahati
Bartender Steward Activities Room Service Guest Handling Hotel Booking Guest House Management Guest Services Order Taking Hotel Operation Waiter Service Housekeeper Good Communication Skills Housekeeping
We are looking for a motivated and enthusiastic Hotel Executive in North Guwahati. This entry-level position is ideal for individuals with a passion for hospitality and customer service. You will play a key role in ensuring a pleasant experience for our guests.Key Responsibilities:1. **Guest Assistance**: Greet and assist guests during check-in and check-out, ensuring they feel welcome and valued. You will address any questions or concerns they may have to enhance their stay.2. **Reservations Management**: Handle room bookings over the phone and online, accurately entering guest details into the system. This includes confirming bookings and managing special requests.3. **Customer Service**: Respond to guest inquiries and provide information about hotel services and local attractions. You should aim to resolve any issues promptly to maintain high guest satisfaction.4. **Administrative Tasks**: Maintain organized records of bookings and transactions, ensuring all documentation is up to date. This requires attention to detail and accuracy.5. **Collaboration**: Work with other hotel staff, including housekeeping and maintenance, to ensure smooth operations and timely service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills. A positive attitude and willingness to learn are essential. Basic computer skills are necessary for managing bookings and records. Candidates should enjoy working in a fast-paced environment and be ready to adapt to changing situations to meet guest needs effectively.
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Airport Ground Staff Fresher

Aerodrome

  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Guwahati
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for enthusiastic and dedicated individuals to join our team as Airline Ground Staff in Guwahati, India. This role is ideal for those eager to begin a career in the airline industry.As an Airline Ground Staff member, your primary responsibilities will include assisting passengers during check-in and boarding processes, ensuring the smooth flow of airport operations. You will help with luggage handling, answer passenger queries, and provide essential information about flights. Additionally, you will work closely with other team members to maintain high standards of safety and customer service.Key responsibilities include:1. **Check-In Assistance**: You will help passengers with the check-in process, issuing boarding passes and managing luggage.2. **Customer Service**: You will address any passenger concerns, providing information about flights, delays, and airport facilities.3. **Luggage Handling**: You will assist in loading and unloading luggage, ensuring it is handled with care.4. **Safety Procedures**: You will follow safety guidelines and protocols to ensure a safe and secure environment for all passengers.Candidates should possess strong communication skills, as you will interact with passengers daily. A friendly and approachable demeanor is essential to provide excellent customer service. Attention to detail is important for managing luggage and adhering to safety protocols. Basic computer skills are required for check-in processes. This position is suitable for individuals who have completed their 12th grade and are eager to learn and grow in the aviation sector.
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Openings For Airport Manager || Freshers & Experienced

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Guwahati
Customer Manager Airport Supervisor Passenger Support Airline Operations Airline Customer Service Airport Operation Aviation Problem Solving Staff Management Ground Operation Ground Manager Good Communication Skills Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Cargo Load
We are looking for an Airport Manager to oversee airport operations in Guwahati. This role is ideal for individuals with a passion for the aviation industry, whether you are starting your career or have some experience.**Key Responsibilities:**- **Manage Daily Operations:** Ensure all airport functions run smoothly, from passenger check-in to baggage handling, to enhance the travel experience.- **Coordinate with Airlines:** Work closely with various airlines to ensure flight schedules are followed, coordinating departures and arrivals efficiently.- **Safety and Security Oversight:** Monitor airport safety and security procedures to comply with regulations and ensure passenger safety.- **Staff Management:** Supervise airport staff, providing guidance and support to enhance their efficiency and customer service skills.- **Handle Customer Complaints:** Address and resolve passenger issues quickly and effectively to maintain customer satisfaction and a positive airport atmosphere.- **Reporting:** Prepare reports and updates on airport operations, making sure all stakeholders are informed of any changes or issues.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to work effectively with various stakeholders. Attention to detail is crucial for ensuring safety and security compliance. Candidates should have the ability to work well under pressure, solve problems quickly, and adapt to changing situations. A basic understanding of airport operations and customer service principles will be an advantage. A positive attitude and a willingness to learn are essential for success in this role.
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Interview For Air Ticketing Executive || 12th Pass - Freshers

Indo Job Solutions

  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Guwahati
Ground Staff Airport Operation Airport Representative Airport Manager Airport Supervisor Ground Handling Staff Passport Checking Executive Ground Operation Ground Management Cabin Crew Air Cargo
An Air Ticketing Executive handles flight reservations, ticket issuance, rebooking, and customer travel support. The job sits at the intersection of airline systems, fare rules, and passenger service, and is common in airlines, travel agencies, OTAs, and airport offices.Key ResponsibilitiesCreate, modify, and cancel flight bookings.Issue tickets and process reissues, reroutes, refunds, and voids.Quote fares, taxes, and service fees.Advise customers on baggage, visa, and travel policies.Handle special service requests (meals, seats, wheelchairs, UMNR).Coordinate with airlines for schedule changes or disruptions.Maintain accurate PNR and payment records.Meet sales and service quality targets.Daily Work ActivitiesChecking availability and best fares.Responding to calls, emails, or walk-in clients.Monitoring queues for time limits and ticketing deadlines.Updating passengers about delays or cancellations.Preparing daily sales and cash reports.Skills & CompetenciesKnowledge of fare construction and airline rules.Familiarity with Global Distribution Systems (GDS).Good communication and persuasive skills.Accuracy with data entry and payments.Ability to manage irate or stressed travelers.Time management and multitasking.
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Airport Ground Staff Fresher

Skyview India Academy Private Limited

  • Fresher
  • 6.0 Lac/Yr
  • Guwahati
Aviation Hospitality Airport Operation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Ground Management Ground Operation Airport Ground Handling
*Position Overview:**We are seeking energetic, responsible, and customer-oriented **ground staff** to manage a variety of tasks at the airport, including assisting passengers, handling baggage, and ensuring smooth ground operations. Ground staff play a crucial role in maintaining excellent service standards and efficient flight operations.* Greet and assist passengers at check-in counters, boarding gates, and arrival areas.* Issue boarding passes, check luggage, and manage ticketing processes.* Assist special passengers such as elderly travelers, unaccompanied minors, and people with disabilities.* Handle passenger inquiries and flight-related information and resolve complaints professionally.* Coordinate with other airport departments to ensure on-time departures and arrivals.* Ensure compliance with airline and airport safety protocols and security regulations.---### **Eligibility Criteria:*** **Educational Qualification:**Minimum 10+2 (higher secondary) from a recognized board. Graduation is preferred.* **Age Limit:**Typically between **18 and 27 years** (may vary slightly depending on the airline).* **Height & Physical Standards:**Some airlines may have minimum height requirements (generally around 155 cm for females and 165 cm for males).Should be physically fit with good eyesight and hearing.* **Language Skills:**Proficiency in English and local language(s). Additional languages are an advantage.* **Other Requirements:*** Good communication and interpersonal skills* Customer-friendly attitude* Ability to work in shifts, including weekends and holidays* Well-groomed appearance.
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12th Pass Freshers For Baggage Handler

Flysky Job Solutions

  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Guwahati
Baggage Handler Baggage Service Management Baggage Service Executive Ground Operation Ground Staff Baggage Reconciliation System Endurance & Agility Time Management Problem-Solving Team Coordination Communication Skills Customer Service Orientation Adaptability Integrity and Honesty Team Spirit
Position OverviewA Baggage Handling Staff member (also known as a Baggage Handler or Ramp Agent) is responsible for ensuring the safe, timely, and efficient handling of passengers luggage and cargo at airports. The role involves loading and unloading baggage from aircraft, operating ground support equipment, maintaining safety on the ramp, and ensuring all baggage is properly tagged, transferred, and delivered.Key Responsibilities 1. Baggage OperationsLoad and unload passenger baggage, cargo, and mail from aircraft.Transport baggage between aircraft and terminals using trolleys, belt loaders, and other ground support equipment.Sort and route baggage according to destination and flight schedules.Ensure all baggage is correctly tagged and placed in designated containers or trolleys.Assist in baggage transfer between connecting flights. 2. Documentation & TrackingVerify baggage tags, flight numbers, and destination details before loading.Use baggage reconciliation systems (BRS) or scanners to track and confirm baggage movements.Report any damaged, untagged, or misplaced baggage to supervisors or customer service.Maintain accurate loading and unloading records as per airline and airport regulations. 3. Ground Equipment OperationSafely operate ground support equipment such as baggage tugs, dollies, belt loaders, and conveyor systems.Ensure proper maintenance checks before and after equipment use.Follow all safety procedures when operating near aircraft or on active ramps. 4. Safety & Security ComplianceAdhere strictly to airport ramp safety protocols and security standards.Ensure all baggage handling activities comply with DGCA and airline regulations.Wear personal protective equipment (PPE) at all times while on duty.Report any safety hazards, foreign objects, or equipment faults immediately. 5. Teamwork & CoordinationWork closely with ramp agents, ground supervisors, flight dispatch, and cabin crew.Coordinate during flight turnarounds to achieve on-time performance.Support other ground operations when required (cargo loading, aircraft cleaning, etc.). 6. Customer SupportAssist passengers with special baggage needs (e.g., fragile, oversized, or priority baggage).Handle baggage-related inquiries professionally in coordination with customer service teams.Ensure passengers property is handled with care and respect.Skills & CompetenciesKnowledge of baggage and ramp operationsUnderstanding of aircraft loading/unloading proceduresFamiliarity with baggage reconciliation and scanning systemsBasic computer and equipment handling skillsExcellent coordination and teamworkPhysical fitness and staminaStrong sense of responsibility and time managementAwareness of safety and security protocolsEducational QualificationMinimum: 10th / 12th pass (Higher Secondary)Preferred: Diploma or Certificate in Ground Handling / Aviation OperationsBasic English communication (written and verbal) requiredExperience06 years of experience in airport baggage handling or ramp operations preferredFreshers with aviation training may also applyWork EnvironmentBased at airport terminals or ramp areasShift-based work, including early mornings, nights, weekends, and holidaysOutdoor environment exposure to noise, heat, and weather conditionsRequires teamwork and strict adherence to safety and timingKey Performance Indicators (KPIs)On-time baggage loading/unloading performanceZero baggage damage or loss incidentsCompliance with safety and security regulationsTeamwork and coordination efficiency
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Interview For Ground Staff Executive || 12th Pass - Freshers

Go Fly High Consultant

Ground Operation Ticketing Officer Airport Ticketing Air Hostess Airport Staff HR Team Tracker Aviation
Job DescriptionGround Staff ExecutiveDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other DetailsIndustry
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Interview For Assistant Store Keeper || 10th Pass - Freshers

Maa Sati Enterprise

Time Management Customer Service Stores Maintenance Warehouse Organization & Safety Attention to Detail Soft Skills Inventory Management Teamwork Mathematical Skills Store Operations
receive, inspect, and verify incoming materials and equipment against purchase orders and delivery notes.- maintain accurate records of stock levels, ensuring proper documentation of transactions.- conduct regular stock checks and report shortages, damages, or discrepancies.- ensure materials are properly labeled and stored to prevent damage or loss.- issue materials to site workers, supervisors, and other departments as per approved requisitions.- coordinate with the procurement team to ensure timely replenishment of stock.- maintain a clear and organized filing system for all store documents.- maintain cleanliness and order in the storage areas.- implement security measures to prevent theft, loss, or unauthorized access to the store.- monitor equipment and tools issued to workers and track their return.- prepare and submit daily, weekly, and monthly reports on stock movements and balances.- assist in periodic audits and stock verification.- report slow-moving or obsolete materials for proper action.
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Secondary School Freshers For Cabin Crew

Job Bloom Consultant

Cabin Crew Air Hostess Flight Attendant Air Ticketing Executive Airport Staff Airport Manager Front Desk Manager Airport Operation Airport Representative Airport Jobs
As a Cabin Crew member, your responsibilities will include ensuring the safety and comfort of passengers onboard the aircraft, providing excellent customer service, serving meals and drinks, conducting safety demonstrations, and handling emergency situations. You will also be responsible for assisting passengers with any requests or questions they may have during the flight.To excel in this role, you must have strong communication and interpersonal skills, be well-groomed and professional in appearance, have a positive and friendly attitude, be able to work well in a team
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Hiring Freshers || Ground Handling Staff

Skytech

Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Freshers
Hiring for 52 Ground Handling Staff Jobs in Kolkata, Ranchi, Gaya, Asansol, Howrah, Darbhanga, Dhanbad, Raipur, Chhattisgarh, Bhubaneswar, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, B.A, Bachelor of Hotel Management, Other Bachelor Degree with Good knowledge in Aviation, Ground Staff Activities, Ground Handling, Airport Ground Handling, Ground Operation, Ground Management, freshers etc.
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Junior Operation Executive

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Guwahati
Operational Support Task Coordination Workflow Management Process Improvement Time Management Attention to Detail Deadline Management Project Coordination Database Management Client Communication Data Analysis Record Keeping
- Assist senior operations staff in day-to-day operations, ensuring smooth execution of IT services and projects.- Help coordinate IT projects by tracking deadlines, milestones, and deliverables.- Assist in the scheduling and planning of resources for various IT projects or service deliveries.- Assist with communication between vendors, clients, and internal teams to ensure operational needs are met.- Maintain records of all project documentation, contracts, service agreements, and other operational materials.- Assist in managing inventory of IT equipment and software, ensuring that stocks are maintained and orders are placed as necessary.- Input operational data into relevant software or systems to maintain accurate and real-time records.- Identify inefficiencies in operational processes and assist in implementing solutions to improve efficiency and reduce costs.- Provide support to clients regarding operational issues, service requests, or technical inquiries.- Assist in tracking customer complaints or service issues, ensuring timely resolution or escalation.- Prepare regular operational reports to track performance metrics, resource utilization, and any outstanding tasks or issues.- Work closely with IT teams, including developers, engineers, and technical support, to ensure the timely delivery of services or projects.- Assist in monitoring the quality of services and solutions delivered to clients, ensuring they align with company standards.- Ensure all operational activities comply with relevant industry regulations, company policies, and client agreements.- Assist in monitoring the allocation of resources (staff, equipment, etc.) to ensure projects or operations are properly supported.- Support in managing operational incidents or issues that arise, ensuring they are logged, tracked, and resolved in a timely manner.- Assist in organizing training sessions for operational processes, tools, or software used within the team.
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Walk-in For Ground Staff Executive

Skytech Aviation

  • 0 - 1 yrs
  • 0.9 Lac/Yr
  • Guwahati
Communication Adaptability Team Leader Air Ticketing Ground Staff Activities Airport Operation Aviation Ground Management Ground Handling
Ground staff work at airports to ensure passengers are comfortable and safe, and to help with the smooth running of the airport. They perform a variety of tasks, including check-in, baggage handling, and customer service.
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Customer Relationship Manager

ECHO FUELS

  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Guwahati
Customer Relationship Customer Service Operations Customer Relationship Manager Client Relationship Management Customer Support Customer Care Work From Home
We have vacant of 5 Customer Relationship Manager Jobs in Guwahati for Freshers Educational Qualification : Higher Secondary, Other Bachelor Degree Skill Customer Relationship,Customer Service Operations etc.
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Openings For Airport Manager || Freshers & Experienced

Skyview India Academy Private Limited

Airport Supervisor Airport Operation Problem Solving Staff Management Customer Manager Aviation Good Communication Skills Ground Manager Airline Operations Ground Operation Airline Customer Service Passenger Support
oversees all aspects of airport operations, ensuring safety, efficiency, and compliance with regulations, while also managing staff, budgets, and coordinating with airlines and other stakeholders.
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Hiring Freshers || Airport Guest Relationship Executive

Skyview India Academy Private Limited

Customer Relationship Airport Operation Customer Support Ground Management Airline Customer Service Customer Service Airline Operations Good Communication Skills Guest Handling Ground Staff Activities Ground Operation Passenger Handling
responsible for ensuring guest satisfaction by greeting, assisting, and addressing their needs, while also managing complaints and building rapport.
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Openings For Airport Ground Staff || Freshers & Experienced

Skyview India Academy Private Limited

Airport Ground Staff Airport Operation Customer Care Representative Airline Operations Aircraft Maintenance Cargo Handling Hospitality Ground Management Ground Handling Air Traffic Control Aviation Security Ground Staff Activities
To ensure the safe and efficient operation of aircraft on the ground, including passenger assistance, baggage handling, aircraft servicing, and coordinating with flight crews and air traffic control.
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Face-to-Face For Ramp Supervisor Jobs (Freshers)

Indo Job Solutions

Aircraft Ground Handling Aircraft Marshalling Cargo Operations Baggage Loading unloading Ground Support Equipment Aircraft Servicing Procedures Ramp Safety Regulations Good Communication Emergency Response Teamwork Skills Time Management Multitasking Adaptability Reliability
Job Summary:The Ramp Officer is responsible for coordinating and supervising all aircraft ramp activities to ensure safe, timely, and efficient ground handling operations. This includes overseeing baggage and cargo loading/unloading, aircraft marshalling, fueling coordination, and maintaining ramp safety standards in compliance with airport and airline procedures.Key Responsibilities:1. Aircraft Handling & CoordinationOversee aircraft arrival and departure procedures.Marshal aircraft to and from parking bays safely and efficiently.Coordinate with flight crew, dispatchers, and other ground service teams to ensure smooth turnaround.Monitor ramp operations to prevent damage to aircraft, equipment, or personnel.Ensure ground support equipment (GSE) is positioned and operated correctly.2. Baggage & Cargo OperationsSupervise loading and unloading of baggage, cargo, and mail according to load plans.Ensure proper segregation of priority, fragile, and transfer baggage.Verify weight and balance documentation before aircraft pushback.Coordinate with cargo and load control teams for accuracy and compliance.3. Safety & ComplianceEnforce all ramp safety rules and personal protective equipment (PPE) usage.Conduct regular ramp safety checks and incident reporting.Ensure compliance with airport authority, airline, and DGCA safety standards.Respond immediately to emergencies or irregularities on the ramp area.4. Equipment & Resource ManagementMonitor and maintain ramp equipment, ensuring it is in good working condition.Report any equipment defects or safety concerns promptly.Coordinate manpower allocation to meet flight schedules efficiently.5. Communication & DocumentationLiaise with Air Traffic Control (ATC), Operations Control, and airline representatives.Maintain accurate records of ramp operations, flight movements, and delays.Prepare reports related to ramp performance, safety incidents, or operational disruptions.Required Skills & CompetenciesKnowledge of aircraft ground handling procedures.Familiarity with GSE (Ground Support Equipment) and ramp safety protocols.Strong teamwork and communication skills.Leadership ability for supervising ground crew.High attention to safety, detail, and time efficiency.Ability to handle stressful or time-critical situations.Basic computer literacy (MS Office, ramp management systems).Qualifications & ExperienceEducation: Minimum 10+2 / Diploma or Bachelors Degree (preferably in Aviation, Logistics, or related field).Experience: 06 years in ground handling or ramp operations (airline or airport environment preferred).Certifications (Preferred):Ramp Safety TrainingAirside Driving Permit (ADP)Dangerous Goods Regulations (DGR) AwarenessWork ConditionsWork primarily on airport ramp/apron areas.Rotational shifts, including nights, weekends, and holidays.Exposure to noise, weather conditions, and time-critical operational environments.
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Face-to-Face Interview For Cabin Crew Jobs (Freshers)

Flysky Job Solutions

Cabin Crew Cabin Attendant Airlines Cabin Crew Crew Manager Crew Member Air Hostess Flight Attendant Ground Staff Airport Executive Airport Operation Airport Representative Airport Cargo
As a Cabin Crew member, you will be responsible for ensuring the safety and comfort of passengers on board the aircraft. This includes providing excellent customer service, conducting pre-flight safety checks, serving meals and beverages, and assisting passengers during the flight.Key responsibilities include:- Greeting passengers as they board the aircraft- Conducting safety demonstrations and briefing passengers on emergency procedures- Serving meals and beverages to passengers- Assisting passengers with their luggage and seating arrangements
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Airport Ground Staff - Full Time - Freshers

Flysky Job Solutions

Ground Staff Ground Operations Staff Ground Hostess Ground Handling Staff Airport Manager Airport Representative Air Ticketing Executive Guest Relation Executive Passport Checking Officer Cabin Crew Air Traffic Controller Flight Attendant Air Hostess
We have vacant of 43 Jobs for Ground Staff at Airport in multiple locations - Vijayawada, Guwahati, Raipur, Chhattisgarh, Surat, Bangalore, Kalaburagi, Gulbarga, Kozhikode/Calicut, Nagpur, Hyderabad, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree Skill Ground Staff, Ground Operations Staff, Ground Hostess, Ground Handling Staff, Airport Manager, Airport Representative, Air Ticketing Executive, Guest Relation Executive, Passport Checking Officer, Cabin Crew, Air Traffic Controller, Flight Attendant, Air Hostess etc.
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Hiring Freshers || Airport Ground Staff

Flysky Job Solutions

Ground Staff Cabin Crew Airport Operation Airport Manager Passport Checking Staff Baggage Service Management Front Desk Executive Ticket Support Executive Airport Guest Relationship Executive Ground Operations Staff Airport Representative Air Ticketing Executive System Support Executive
Airport Ground Staff are responsible for ensuring the smooth functioning of airport operations by handling various roles such as Cabin Crew, Airport Operation, Airport Manager, Passport Checking Staff, Baggage Service Management, Front Desk Executive, Ticket Support Executive, Airport Guest Relationship Executive, Ground Operations Staff, Airport Representative, Air Ticketing Executive, and System Support Executive.Key responsibilities for Airport Ground Staff include:- Assisting passengers during check-in and boarding processes- Ensuring safety and security procedures are followed
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Hospitality Manager (Freshers) Guwahati

Go Star Aviation

  • Fresher
  • 6.5 Lac/Yr
  • Guwahati
Hospitality Hotel Operation
Hospitality jobs focus on providing exceptional guest experiences across hotels, restaurants, and tourism-related businesses. Key responsibilities involve ensuring high-service standards, handling guest inquiries, maintaining cleanliness, and managing operational efficiency. Common roles include managers, front desk agents, servers, and housekeepers, requiring strong communication and problem-solving skills
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Openings For Ground Operations Staff || Freshers & Experienced

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Guwahati
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive
Join our team as a Ground Operations Staff in Guwahati, India. As a key member of our ground operations team, your responsibilities will include assisting with aircraft maintenance, luggage handling, passenger check-in, and ensuring smooth operations on the ground.Key Responsibilities:- Assist with aircraft maintenance tasks such as refueling and cleaning to ensure aircraft are ready for departure.- Handle luggage with care, ensuring it is loaded and unloaded safely onto aircraft.- Provide excellent customer service by assisting passengers with check-in and boarding processes.- Collaborate with other team members to ensure efficient and timely ground operations.Skills and Expectations:- Must have a 10th Pass education and be willing to work full-time.- No specific experience required, but a willingness to learn and work in a fast-paced environment.- Strong communication skills and ability to work effectively in a team.- Attention to detail and ability to follow safety protocols.- Willingness to work flexible hours and adapt to changes in the work environment.
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Fresher hiring for Airport Executive

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Guwahati
Airport Ticketing Direct Sales Cargo Handling Personality Development Basic Computer Skills Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor
As an Airport Executive, you will be responsible for assisting passengers at the airport, handling check-ins, luggage, and ensuring a smooth travel experience. You will communicate flight information, assist with boarding procedures, and provide customer service to passengers.Key responsibilities include greeting passengers, checking tickets, weighing and tagging baggage, directing passengers to departure gates, ensuring compliance with security regulations, handling customer inquiries, and assisting with boarding procedures.To excel in this role, you should have excellent communication skills, attention to detail, ability to work efficiently under pressure, customer service orientation, basic computer skills for data entry, and a willingness to work flexible hours. Additionally, being physically fit to lift heavy luggage and stand for long periods is essential. A positive attitude, teamwork skills, and a professional demeanor are also critical expectations for this position.
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Hiring For 12th Pass Freshers - Airport Manager

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Guwahati
Customer Manager Airport Supervisor Passenger Support Airline Operations Airline Customer Service Airport Operation Aviation Problem Solving Staff Management Ground Operation Ground Manager Good Communication Skills Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Cargo Load
As an Airport Manager at our location in Guwahati, India, you will be responsible for overseeing the daily operations of the airport to ensure efficiency and safety. Key responsibilities include managing staff, coordinating with airlines and other service providers, ensuring compliance with regulations, and handling customer inquiries and complaints.To excel in this role, you should have excellent communication and leadership skills to manage a diverse team of employees effectively. A high school diploma or equivalent is required, and previous experience in a related field is preferred but not mandatory. The ability to multitask, solve problems efficiently, and work well under pressure is essential for success in this position. Ideal candidates will also demonstrate strong organizational skills and attention to detail to ensure smooth airport operations.
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Airport Ground Staff

Skytech

Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We have vacant of 52 Airport Ground Staff Jobs ...Ground staff, also known as ground crew, are responsible for the smooth running of airport services. They work with passengers from the time they arrive at the airport until they board the plane. Checking in passengers and luggageHelping passengers with safety informationConfirming reservationsSelling ticketsEnsuring the safety and comfort of passengersStocking aircraft with refreshmentsAnswering questions about gates and flightsAssisting disabled passengers.
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Airline Ground Staff (Full Time)

Skytech

Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Job Openings for 38 Airline Ground Staff Jobs for Freshers in Kolkata, Bhubaneswar, Guwahati, Patna, Dhanbad, Ranchi, Nawada Gaya, Madhubani, Bihar, Kishanganj, Bihar, Rohtas, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Bachelor of Hotel Management with Good knowledge in Aircraft Maintenance, Airline Operations, Airport Operation, Aviation, Hospitality, Aviation Security, Cabin Crew Activities, Ground Staff Activities, Interpersonal Skills, Ground Handling, Cargo Handling, Air Traffic Control, Passenger Handling, Airport Ground Handling, Airport Cargo, Ground Operation, Ground Management etc.
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Hospitality Manager

Skytech

Housekeeping Hospitality Steward Activities Catering Hotel Operation Ground Staff FRESHERS
Hiring for 11 Hospitality Manager Jobs in Howrah,North 24 Parganas,Kolkata,Patna,Ranchi,Raipur, Chhattisgarh,Guwahati,Bhubaneswar,Jharsuguda,Balasore, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School with Good knowledge in Housekeeping,Hospitality,Steward Activities,Catering,Hotel Operation,Ground Staff,FRESHERS etc.
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12th Pass Freshers For Ground Staff

Go Fly High Consultant

Ground Operation HR Team Leader Data Entry Aviation Air Ticketing Ticketing Officer Airport Ticketing
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers
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Fresher hiring for Ground Staff Executive

Go Fly High Consultant

Ground Operation Ticketing Officer Airport Ticketing Air Hostess Airport Staff HR Team Tracker Aviation
Job DescriptionDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other DetailsIndustry
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Airport Ground Staff || Freshers & Experienced

Fly Careers

  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Guwahati
Cabin Crew Activities Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Passenger Handling Ground Staff Activities Interpersonal Skills Ground Handling Ground Management Cargo Handling Air Traffic Control Airport Ground Handling Airport Cargo Ground Operation
As an Air Port Ground Staff in Guwahati, you will play a crucial role in ensuring smooth airport operations. Your main responsibilities will include:- **Passenger Assistance**: Help passengers with check-in procedures and provide information regarding flights, ensuring they have a pleasant experience.- **Baggage Handling**: Safely manage the loading and unloading of luggage, ensuring it is delivered to the correct aircraft and customers without damage.- **Boarding Support**: Assist with the boarding process by checking tickets, guiding passengers to their seats, and addressing any concerns they may have.- **Customer Service**: Respond to inquiries and resolve issues, maintaining a positive attitude to create a welcoming environment for travelers.- **Coordination with Airlines**: Work closely with airline staff to coordinate flight schedules and passenger needs, ensuring all operations run smoothly.Candidates should meet the following expectations:- **Educational Background**: A minimum educational qualification of 10th pass is required.- **Communication Skills**: Strong verbal communication skills to interact effectively with passengers and team members.- **Team Player**: Ability to work collaboratively in a team-oriented environment, ensuring all members contribute to efficient operations.- **Problem-Solving Skills**: Quick thinking skills to address any issues that may arise during operations, maintaining a calm and professional demeanor.- **Adaptability**: Willingness to work in a fast-paced environment and handle varying work shifts, including weekends and holidays.This position is suitable for those with 0 to 1 years of experience who are eager to start a career in the aviation industry.
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Freshers For Airport Ground Staff - Guwahati

Fly Careers

  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Guwahati
Airport Operation Customer Service Ground Staff Activities Ground Handling Ground Management Ground Manager Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Airport Ramp
As an Airport Ground Staff member in Guwahati, you will play a crucial role in ensuring that the airport runs smoothly. You will be responsible for various tasks that keep passengers and their luggage safe and assist them during their travel experience.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers check-in, issue boarding passes, and tag luggage, ensuring a smooth and efficient boarding process.- **Customer Service:** Address passenger inquiries, providing information about flight schedules, gate changes, and other travel-related questions to enhance their experience.- **Baggage Handling:** Facilitate the loading and unloading of luggage onto and off airplanes, ensuring that all items are handled carefully and delivered to the correct destination.- **Security Compliance:** Work with security teams to ensure all airport regulations are followed, maintaining a safe environment for passengers and staff.- **Coordination with Airlines:** Communicate effectively with airlines to relay important information regarding passenger boarding, delays, or gate changes.**Required Skills and Expectations:**Candidates should have a positive attitude and excellent communication skills, as interacting with passengers is a key part of the job. A strong teamwork mindset is essential for coordinating with colleagues across various departments. Flexibility to work in shifts, including weekends and holidays, is important due to the nature of airport operations. A 10th-grade education is required, and prior experience is not necessary, making this an excellent entry-level opportunity for motivated individuals.
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Interview For Hospitality Manager || 12th Pass - Freshers

Fly Careers

  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Guwahati
Housekeeping Hospitality Catering Hotel Operation Steward Activities
Seeking a Hospitality Manager in Guwahati with 0-1 year experience and a 12th pass education. Responsible for overseeing housekeeping, hospitality, catering, hotel operations, and steward activities. Must be able to effectively manage staff and ensure quality service delivery. Strong communication and organizational skills required for success in this role.
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12th Pass Freshers For Airport Guest Relationship Executive

Aerodrome

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Guwahati
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, your main responsibility will be to ensure that all airport guests have a positive and smooth experience. This includes providing assistance and guidance to guests, resolving any issues or complaints they may have, and ensuring their overall satisfaction during their time at the airport. Key Responsibilities:1. Greeting and welcoming guests as they arrive at the airport.2. Providing information and assistance to guests regarding their travel plans.3. Resolving any issues or complaints that guests may have in a professional and timely manner.4. Ensuring the overall satisfaction of guests during their time at the airport.Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to remain calm and professional in high-pressure situations.- Attention to detail and the ability to multitask.- Patience and a customer-centric mindset.- Willingness to work in a fast-paced and dynamic environment.- Ability to work well as part of a team.Overall, we are looking for a dedicated and customer-oriented individual who is passionate about ensuring the comfort and satisfaction of airport guests.
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Airport Cargo Loader Jobs For Freshers - Meghalaya/Guwahati

Aerodrome

Airport Supervisor Airline Operations Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Aviation
We are looking for 150 Airport Cargo Loader Posts in Aurangabad, Agartala, meghalaya, Nadia, Haldia, Uttar Bagdogra, Ranchi, Darjeeling, North Sikkim, Guwahati, with deep knowledge in Airport Supervisor, Airline Operations, Airport Operation, Problem Solving, Customer Manager, Staff Management, Passenger Support, Ground Operation, Airline Customer Service, Ground Manager, Good Communication Skills, Aviation and Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree
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Hiring Fresher / Air Hostess / 12th Pass

DPSR Consultancy Solutions

Airport Staff Multitasking Time Management Teamwork Flight Attendant Communication Customer Support Adaptability Airport Operation System Support Executive Admin
An Air Hostess is responsible for ensuring the safety and comfort of passengers on flights. They must greet passengers, assist with luggage, provide safety demonstrations, serve meals and drinks, and attend to any passenger needs during the flight. Air Hostesses must also be able to handle emergencies and unexpected situations with calm and professionalism.Key responsibilities of an Air Hostess include:- Greeting passengers and assisting with seating- Ensuring passengers comply with safety regulations- Serving meals and beverages
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Hiring Fresher / Air Cargo Executive / Secondary School

DPSR Consultancy Solutions

Air Cargo Air Cargo Executive Cargo Handling Cargo Handler Cargo Staff Airport Cargo Cargo Executive Cargo Warehouse Freight Forwarders Freight Management Export Import Import Export Operations Export & Import Manager
As an Air Cargo Executive, you will be responsible for overseeing all aspects of cargo handling and management at the airport. Your duties will include coordinating the movement of cargo, ensuring the safe and timely loading and unloading of shipments, and handling documentation and paperwork related to import and export operations. In order to excel in this role, you must have a strong understanding of air cargo operations, including knowledge of cargo handling procedures, regulations, and best practices.
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Interview For Ground Staff || Secondary School - Freshers

DPSR Consultancy Solutions

Ground Staff Ground Operations Executive Airport Representative Airport Manager Airport Airport Jobs Airport Operation Airport Cargo Airport Staff Airport Executive Airport Operations Executive
Ground Staff are responsible for ensuring the smooth operation of airport services and assisting passengers during their travel experience. They perform a variety of duties that may include customer service, baggage handling, ticketing, and security checks. Responsibilities of Ground Staff may include:- Greeting and checking in passengers- Assisting passengers with boarding and deplaning- Handling luggage and cargo- Performing security checks on passengers and baggage- Enforcing safety regulations and protocols- Providing information and assistance to passengers
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