As an Air Port Ground Staff in Guwahati, you will play a crucial role in ensuring smooth airport operations. Your main responsibilities will include:
- Passenger Assistance: Help passengers with check-in procedures and provide information regarding flights, ensuring they have a pleasant experience.
- Baggage Handling: Safely manage the loading and unloading of luggage, ensuring it is delivered to the correct aircraft and customers without damage.
- Boarding Support: Assist with the boarding process by checking tickets, guiding passengers to their seats, and addressing any concerns they may have.
- Customer Service: Respond to inquiries and resolve issues, maintaining a positive attitude to create a welcoming environment for travelers.
- Coordination with Airlines: Work closely with airline staff to coordinate flight schedules and passenger needs, ensuring all operations run smoothly.
Candidates should meet the following expectations:
- Educational Background: A minimum educational qualification of 10th pass is required.
- Communication Skills: Strong verbal communication skills to interact effectively with passengers and team members.
- Team Player: Ability to work collaboratively in a team-oriented environment, ensuring all members contribute to efficient operations.
- Problem-Solving Skills: Quick thinking skills to address any issues that may arise during operations, maintaining a calm and professional demeanor.
- Adaptability: Willingness to work in a fast-paced environment and handle varying work shifts, including weekends and holidays.
This position is suitable for those with 0 to 1 years of experience who are eager to start a career in the aviation industry.