We are seeking an enthusiastic Airline Customer Service Executive to join our team in Guwahati, India. This entry-level position is ideal for individuals with a passion for providing excellent customer service in the airline industry. nnKey Responsibilities:nn- Customer Interaction: Assist passengers with inquiries regarding flights, bookings, and travel-related issues, ensuring a positive customer - Problem Resolution: Address and resolve any customer complaints or issues efficiently, demonstrating strong problem-solving abilities and maintaining a calm demeanor under - Booking Management: Help passengers with reservations, changes, and cancellations, ensuring that all actions comply with company policies and - Information Dissemination: Provide accurate and timely information regarding flight schedules, boarding gates, and travel guidelines to enhance passenger quired Skills and Expectations:nnThe ideal candidate should possess strong communication skills in both verbal and written forms, with clarity and professionalism. A basic understanding of airline operations and a keen interest in the travel industry would be beneficial. Candidates should be comfortable working in a fast-paced environment and demonstrate the ability to handle multiple tasks efficiently. A positive attitude and a commitment to customer service excellence are essential for success in this role. nnThis is a full-time position that requires working from the office, making it suitable for individuals looking to start their career in the dynamic field of airline customer service.
Experience
0 - 2 Years
No. of Openings
60
Education
10th Pass
Role
Airline Customer Service Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata