BPO Executive Job Vacancies in Guwahati

We are looking for a dedicated Tele Caller to join our team in Ganeshguri, Guwahati. This entry-level role is perfect for individuals eager to start their career in customer service or sales. As a Tele Caller, your primary responsibility will be to make outbound calls to potential customers. You will introduce our products or services and gather information about customer needs. You will also handle customer inquiries, provide information, and encourage interest in our offerings. Developing and maintaining a good relationship with customers will be key to achieving your goals. To succeed in this role, you should possess strong verbal communication skills to explain products clearly and listen effectively to customer needs. You should be comfortable using a computer and basic software for logging calls and tracking customer interactions. A friendly demeanor and a positive attitude will help you engage with customers and create a pleasant calling experience. A high school diploma is required, and previous experience is not necessary; however, enthusiasm and a willingness to learn are essential. You should be able to work in a team and adapt to change quickly. Strong organizational skills will help you manage your tasks efficiently. If you are motivated and enjoy talking to people, this role is a great opportunity to grow your skills and advance in a supportive environment.

Supervising a team of customer support professionals.Monitoring the entire customer service process.Resolving customer issues brought to your attention.Creating procedures and policies for effective customer service.Planning how to train customer support professionals.Standardizing the customer service delivery of an organization.

Hiring for 76 Airport Customer Service Associate Jobs in Madurai, Visakhapatnam, Kolkata, Kurnool, Hubli, Nagpur, Indore, Bhubaneswar, Surat, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Management, Airport Representative, Airport Ticketing, Airport Operation, Airport Executive, Passenger Service Associate, Guest Handling, BPO Sales, Ground Staff, Air Ticketing, Cabin Crew, Aircraft Maintenance etc.

Job Openings for 30 Assistant Manager Jobs for Freshers in Delhi, Delhi NCR, Raipur, Chhattisgarh, Imphal, Asansol, Durgapur, Bhubaneswar, Puri, Old Maldah, Jodhpur, Dispur, Guwahati, Kamrup, Jalpaiguri, having Educational qualification of : B.A, B.Arch, B.C.A, B.B.A, B.Com, BAMS, B.Sc, B.E, Other Bachelor Degree, Post Graduate Diploma, M.C.A, M.B.A/PGDM, M.Com, M.Sc, M.Tech, Chartered Accountant, Any Master Degree with Good knowledge in Banking Operations, BPO Operations, Good Communication Skills, Writing Skills, Customer Relationship, Customer Acquisition, Problem Solving, Attention To Detail, Time Management, Team Motivation, Technical Leadership etc.

Telecaller ( Only work from home. )0 Joining Fees

1. Contact potential students through inbound or outbound calls to promote educational courses offered by the company.2. Identify and qualify leads by understanding the potential students educational background, goals, and interests.3. Build and maintain a database of prospective students, ensuring accurate contact information is recorded and updated in the CRM system.4. Understand the details of the companys courses, including curriculum, duration, fees, and benefits, in order to provide accurate information to prospective students.5. Explain course offerings clearly and persuasively, addressing any concerns or questions potential students may have about the programs.6. Provide excellent customer service, ensuring that students receive timely and helpful responses to all inquiries.7. Follow up on previous calls to ensure that interested students are moving through the decision-making process and assist them in their course enrollment.8. Log all interactions with prospective students into the companys CRM or telecalling software, tracking the outcome of each call (e.g., inquiry, follow-up, enrolled).9. Assess student eligibility for various courses and provide guidance on the application process.10. Assist students in completing the enrollment process, ensuring that they understand all required documentation, fees, and procedures.11. Identify and address objections or concerns raised by prospective students, such as course fees, program duration, or time commitment.12. Support marketing efforts by promoting special offers, discounts, or upcoming course sessions to increase enrollments.13. Coordinate with the sales team to ensure a smooth handover of leads and provide any relevant information on student interests or concerns.14. Stay updated on the companys courses and changes in curriculum, fees, and policies to ensure you always provide the latest information.

Making Outbound Calls: Contacting potential or existing customers to inform them about products or services.Handling Inbound Calls: Answering calls from customers regarding inquiries, complaints, or support.Customer Engagement: Building rapport with customers, understanding their needs, and providing appropriate solutions.Sales and Lead Generation: Persuading customers to purchase products or services and generating leads for the sales team.Maintaining Records: Keeping detailed records of customer interactions, transactions, and feedback in the CRM system.Follow-Up: Following up with customers to ensure satisfaction and address any further questions or concerns.Achieving Targets: Meeting daily, weekly, or monthly call and sales targets set by the company.Providing Feedback: Reporting customer feedback and suggestions to the management for product or service improvement.

Handle incoming calls from international customers regarding customer support, billing enquiry & CSAT.Provide accurate information and resolve customer issues effectively and efficiently.Listen actively to customers, understand their needs, and provide appropriate solutions.Escalate complex issues to the appropriate department when necessary.Conduct follow-up calls to ensure customer satisfaction and resolve any ongoing issues.Follow company policies and procedures to ensure compliance with industry standards.Work closely with team members and other departments to achieve common goals.Participate in team meetings and training sessions to enhance skills and knowledge.Maintain confidentiality of customer information.Ensure all customer information is accurate and updated.

Job Title: Axis Bank - Young Banker ProgramApply here Program OverviewProgram StructureThe Young Bankers Program is divided into three phases:1. Campus Training (120 days): This phase includes intensive classroom training, covering various aspects of banking, including products, services, and operations.2. Internship (90 days): During this phase, you will be assigned to a branch, where you will gain hands-on experience in banking operations, customer service, and sales Salary 25k,3. OJT-On-the-Job Experience (5 months): After completing the internship, you will be assigned to a branch, where you will work as a full-time employee, applying the skills and knowledge gained during the program.Full SalaryJob ResponsibilitiesAs a Young Banker, you will be responsible for: Assisting in branch operations and customer service Learning and developing skills in banking products and services Participating in sales and marketing initiatives Collaborating with cross-functional teams to achieve business objectives Maintaining high levels of customer satisfaction and service qualityEligibility Criteria Be a female candidate Be a graduate/postgraduate from any discipline with 50% aggregate (10th, 12th & Graduation) Below 30 years oldSalary : CTC: 4.47 LPALocationThe Young Bankers Program is available across various locations in India.Program Fee : 2.37 lac + GSTHow to ApplyIf you are a motivated and talented individual looking to launch a career in banking, apply now!Join us our Verified Channels for new updateshttps://whatsapp.com/channel/0029VajnE7K3wtb7TuVACK3lPlease submit your resume now, including your resume, cover letter, and contact information. Our team will contact you for further processing.

Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.

We are looking for a Tele Caller to join our team in Dispur, Guwahati. This full-time position is suitable for individuals with little to no experience. As a Tele Caller, you will be responsible for reaching out to potential customers and promoting our services.Key Responsibilities:1. **Making Calls**: You will make outbound calls to potential clients, introducing our services and explaining how they can benefit them.2. **Handling Inquiries**: Address customer questions and concerns promptly, providing accurate information about our products or services.3. **Data Entry**: Record and maintain details of customer interactions in our database to ensure up-to-date customer information.4. **Follow-ups**: Keep track of your calls and follow up with prospective clients to encourage them to take action or to finalize sales.5. **Working with Team**: Collaborate with other team members to improve outreach strategies and share feedback on customer interactions.Required Skills and Expectations:Candidates should possess strong communication skills, including a friendly and persuasive telephone manner. Basic computer skills are essential for data entry and managing customer information. You should be able to listen actively and respond to customer needs. A positive attitude and resilience are important as you handle various customer inquiries. Ideal candidates are enthusiastic, motivated, and willing to learn, without the need for prior experience.

We are seeking a motivated Telecalling Executive to join our team in Fancy Bazar, Guwahati. This role is perfect for individuals with 0-2 years of experience who are looking to kickstart their career in telecalling. Key Responsibilities:1. **Customer Outreach**: You will make outbound calls to potential clients to promote our products and services, ensuring clear communication and understanding of their needs.2. **Lead Generation**: Identify and qualify potential leads through conversations, maintaining a record of interactions and following up as necessary to close sales.3. **Data Entry and Management**: Accurately update and maintain customer databases, ensuring all information is current and relevant for future interactions.4. **Feedback Collection**: Gather feedback from customers about their experience with our services, helping improve offerings based on their insights.5. **Team Collaboration**: Work closely with the marketing and sales teams to align on strategies and share insights gained from customer interactions.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong verbal communication skills. A friendly and persuasive personality will be essential for effectively engaging with customers. Basic computer skills are necessary for data entry tasks. An enthusiastic attitude and a willingness to learn will go a long way in this fast-paced environment.

We are looking for a dedicated Telecalling Executive to join our team in Ganeshguri, Guwahati. This role involves making outbound calls to potential clients to promote our products and services.As a Telecalling Executive, you will be responsible for communicating with customers over the phone, explaining our offerings, and answering any questions they may have. You will also update and maintain customer information in our database. Additionally, you will work to meet daily and weekly calling targets while ensuring a high level of customer satisfaction.Key responsibilities include:1. **Outbound Calling**: Make calls to prospective clients, introduce our products, and encourage them to consider making a purchase.2. **Customer Interaction**: Engage with customers to address their inquiries, provide information, and clarify any doubts they have regarding our services.3. **Data Management**: Update customer details and interaction records accurately in our database for effective follow-up actions.4. **Target Achievement**: Strive to reach individual and team targets by maintaining a steady flow of calls and customer engagements.5. **Feedback Collection**: Gather feedback from customers post-interaction to help improve our services.To succeed in this role, you should possess excellent communication skills, a friendly phone manner, and the ability to engage customers effectively. A positive attitude, willingness to learn, and a basic understanding of sales processes are essential. A minimum education of 12th grade is required, and prior experience in telecalling is a plus but not mandatory.